Had issues trying to cancel An old tablet that hadn’t been used for years dating back to 2017, cancelled phone contract, a few months ago, but then got debt letters for this but got nowhere on the ph... Ver mais
A empresa respondeu
Localização
Trocar localização211 High Street, LN2 1AA Lincoln, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Really easy experience!! I went in there for a new sim and phone but was unsure of choices. Aaron helped me figure out the best deal for me and was really informative!! Service was nice and quick!
A empresa respondeu
A person named Aaron sold me a new phone, made sure I was taken care of and answered all my questions and overall gave great service
A empresa respondeu
I've been thinking of doing a review for a while. But the time has now come to do one. We've had mobile contracts for years with Vodafone, and hoped the mobile network would get better as time goes on... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Lincoln High St
Escrito pela empresa
Informações de contato
211 High Street, LN2 1AA, Lincoln, Reino Unido
4,8
Excelente
145 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Vodafone was great Lauren was a great…
Vodafone was great Lauren was a great help
7 de março de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Lincoln High St
Hi Victoria,
This is a great review for Lauren. Thanks for sharing.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Luke was great and very efficient.
Luke was great and very efficient.
24 de fevereiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Lincoln High St
Hi Helen,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Helpful staff
Thank you. Transfered data too which was helpful. Great service
23 de fevereiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Lincoln High St
Hi Trevor,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Nick was unbelievable
Nick was unbelievable. Very happy with the service especially for someone who said they hadn't been their long.
16 de fevereiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Lincoln High St
Hi Dannu. Thank you for your review for Nick. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service
Very good service, purchased three upgrades and wasn’t easy as one of the phones kept playing up. Alex was very patient and thorough with information throughout our time in store.
12 de fevereiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Lincoln High St
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
nick was amazing snd very helpful
12 de fevereiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Lincoln High St
Hi Airida,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Aaron who served me was excellent
Aaron who served me was excellent, fast and efficient service! Highly recommend
18 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Lincoln High St
Hi Lauren,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great service
Great service, the advisor was amazing and took care of everything for me
5 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Lincoln High St
Hi Alex. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ayman was a very knowledgeable and nice…
Ayman was a very knowledgeable and nice advisor. He even offered to move things from my old phone to new phone. Thank you Ayman
5 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Lincoln High St
Hey Gillian,
Thanks for the lovely review and fantastic support for Ayman.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Bad service
Do not be sucked in by vodaphone deals, I have had vodaphobe broadband for two & a half years & it has been down more times than it has worked. They sent a new router 3 weeks ago but it has never worked you pay an extortionate rate for an inferior service roll on June 2924 then I can go back to bt they are cheaper & the service is second to none
27 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lincoln High St
Hi Wendy,
This isn't how we want to be leaving customers feeling, we're sorry to hear about your experience.
If there is anything we can do to help, reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Had great service from the team who was…
Had great service from the team who was amazing from the second I stepped into the store!
19 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lincoln High St
Hey Lincoln,
Thanks for your review and feedback for the team.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Morgan was very helpful
Morgan was very helpful , quality service !
18 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lincoln High St
Hi Lewis.
Thanks for your review and feedback for Morgan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Aarons service was excellent
Aarons service was excellent, effcient and easy. Im already a customer on mobile and now joining for broadband. Thank you Aaron
18 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lincoln High St
Hi Remzi,
It's lovely to see you had such a positive experience with Aaron. This is absolutely what we aim for! If you ever need help with anything at all, please come and chat to us over on Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Morgan is a wonderfully competent…
Morgan is a wonderfully competent employee that went above and beyond what I had asked. Set me proper in a short amount of time.
Thanks Vodafone
13 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lincoln High St
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The advisor I spoke to today was so…
The advisor I spoke to today was so helpful and understanding when helping me and my daughter find the most suitable upgrade for her
22 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lincoln High St
Hi Olivia,
Thanks for your review. I’m glad to hear you found the best option for your daughter.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Me and my girlfriend arrived at…
Me and my girlfriend arrived at Vodafone Lincoln on the 11/112023 to upgrade my girlfriends phone to the iPhone 15
We were greeted and served by Luke who was very friendly and listened to all requirements that we needed
Luke is a credit to your company and it's nice to see good old fashioned customer service especially in these difficult times
Thank you again Luke much appreciated
11 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lincoln High St
Hi Marcus,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Brett was very patient and explained…
Brett was very patient and explained everything well. Thank you for your amazing service keep up the good work!
10 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lincoln High St
Hi Christine,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Upgrade
Lauren served me today and was a delight. She offered me exactly what I wanted. A credit to the shop.
6 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lincoln High St
Hey April,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great support, Great service
Great support, got my upgrade done fast and efficiently.
27 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lincoln High St
Hi Brett,
This is great to hear, thank you for taking the time to review.
If you ever need any help, pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
A pleasure…Very pleasant,helpful young man spent a…
Very pleasant,helpful young man spent a long time explaining the details to an older person..
17 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Lincoln High St
Hi Patricia. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.