Daryoush could not have been more helpful and delivered customer service of the highest standard. He went above and beyond to address all my queries and ensure a smooth process.
A empresa respondeu
Unit D , 107 Cheapside, EC2V 6DN London, GB
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Daryoush could not have been more helpful and delivered customer service of the highest standard. He went above and beyond to address all my queries and ensure a smooth process.
A empresa respondeu
Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim d... Ver mais
A empresa respondeu
Raihan and Angela at Vodaphone Cheapside @ London St Paul’s — You have been brilliant, thank you — Mark C, SE22
A empresa respondeu
Daryoush helped me investigate some issues with my account. He was empathetic and even called me to update me and then resolved the issue. So much better than a call centre. Thanks
A empresa respondeu
Escrito pela empresa
Unit D , 107 Cheapside, EC2V 6DN, London, Reino Unido
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Never had such a good experience like this one.. very helpful and knowledgeable appreciated the advice. Was a great example of great service. Thank you Mercedes

Resposta da Vodafone UK - London Cheapside
Hazal has been amazing to guide me on what to choose. Very friendly and professional, I highly recommend asking for her.
Thank you Hazal!

Resposta da Vodafone UK - London Cheapside
Amazing service, went in with an issue with a disabled SIM. Sorted it out efficiently and walked out good as new.

Resposta da Vodafone UK - London Cheapside
Hazal was brilliant, super helpful and efficient and friendly

Resposta da Vodafone UK - London Cheapside
Angela was so kind and helpful - she fixed a problem I had with my phone in a couple of minutes! I am now thinking of moving from EE to Vodafone! She achieved in two mins what EE couldn't in a TWO-HOUR online chat yesterday. She has made me so happy - I am now able to make a call from my phone to my husband in hospital. Thank u so much, Angela! U r the best! From Kate

Resposta da Vodafone UK - London Cheapside
Hi
I had a very good experience at this branch. A lady called Valentina offered me an iPhone charger and let me stay until it’s fully charged, very kind of her. Thank you.

Resposta da Vodafone UK - London Cheapside
Hazal helped me today and she done an amazing job. Made the process very easy, definitely recommend going to her!

Resposta da Vodafone UK - London Cheapside

Resposta da Vodafone UK - London Cheapside
Thank so much for your great support
Angela excellent

Resposta da Vodafone UK - London Cheapside
I had a fantastic experience thanks to Hazal. Super helpful and patient. She answered all my questions and I had to leave a comment because I know it’s hard to come across someone who is actually genuine. Vodafone is lucky to have her on the team!

Resposta da Vodafone UK - London Cheapside
Just had a great experience upgrading our business phones in this store. Jayden served us and was amazing, so patient and helpful. Give that man a raise!

Resposta da Vodafone UK - London Cheapside
Had a fabulous experience with Haza at cheapside. Had phone stolen and they had me up and running with a new sim, new contract (which she found for me and it was spot on with everything I needed) and case! Great to see such in person service. I actually came to this branch especially as I had an equally positive experience a couple of years back so great consistent service.

Resposta da Vodafone UK - London Cheapside
Having ordered my phone and airtime contract online I was disappointed to find that Vodafone had inadvertently cancelled the airtime element. Fortunately Raihan spent a considerable amount of time going through the problem with me and resolving everything so I have the same deal I thought had been agreed previously. Both he and his colleagues were courteous and I'm very grateful.

Resposta da Vodafone UK - London Cheapside
Very professional by Mercedes

Resposta da Vodafone UK - London Cheapside
Valentina was amazing! She spent the time to answer all of my MANY questions and got me a great bundle deal for mobile/broadband.

Resposta da Vodafone UK - London Cheapside
I’ve had an issue with my account for the last 5 years and was never able to sort it out. Athina was so patient, so kind and so helpful! I was able to find a solution to my issue after so many years.

Resposta da Vodafone UK - London Cheapside

Resposta da Vodafone UK - London Cheapside
Best customer service in this branch!
Huge thank you to Angela and Athina for assisting me choosing the Phone and the SIM card deal and for the good mode fit the whole day!!!

Resposta da Vodafone UK - London Cheapside
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