When I upgraded my phone, Alexia was very helpful throughout the whole process. She is a credit to the company. I had to return to the shop to resolve an issue not of my making. Connor actively lis... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoU12 Sanderson Arcade, NE61 1NS Morpeth, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We were served by a young girl called, Tonicha. She really knew her job, everything we asked, she explained and answered in a clear and easy manner. We only went in to change our phones from 3 to Vo... Ver mais
A empresa respondeu
Very helpful
A empresa respondeu
I visited to get my son his first phone with no real idea what I needed or wanted as I'm a major technophobe. Jas and Connor talked me through exactly what I needed and showed me the best handset fo... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Morpeth
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
U12 Sanderson Arcade, NE61 1NS, Morpeth, Reino Unido
4,9
Excelente
131 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Vodafone UK - Morpeth
Hey Janice,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Tonicha was great
Tonicha was great. She was really patient with us explaining all of our options and answering all of our questions and really couldn’t of been more helpful
30 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Morpeth
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent customer services
Excellent customer service in a very busy shopping centre.
30 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Morpeth
Hi Matty,
Thanks for taking the time to leave such a positive review. We're glad to hear you had a positive experience, and our team was able to provide you with excellent customer service.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Connor was awesome
30 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Morpeth
Hey Karen,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Always see Connor when I come for my…
Always see Connor when I come for my new phone and he always makes it nice and easy for me
30 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Morpeth
Hey Elizabeth,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Cane in with a issue for WiFi calling…
Cane in with a issue for WiFi calling and was quickly fixed by connor
25 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Morpeth
Hi Eric. Thank you for your review for Connor. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Everytime we into the Vodafone shop in…
Everytime we into the Vodafone shop in Morpeth we are always helped by Connor who always seems to find a way to save us money, five starts
25 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Morpeth
Hi Lorraine. Thank you for your review for Connor. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service and very helpful
Great service, very helpful, really nice to deal with and resolved my problem quickly and competently. In addition, genuinely interested in identifying the right SIM plan for me.
24 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Morpeth
Hi Pam. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Changed our phones and got some new…
Changed our phones and got some new tablets, the whole process was very easy thanks to Connor at the Vodafone shop in Morpeth
22 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Morpeth
Hi Dorieen. Thank you for your review for Connor. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spoke to a young lady named Tonicha to…
Spoke to a young lady named Tonicha to help me transfer our stuff over from my old phone to me new phone and she was great, she managed to get everything I wanted included to pictures that had a lot of sentimental value, five stars
19 de agosto de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Morpeth
Hey Magdy,
Thanks for letting us know what an amazing job Tonicha did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Morpeth
Hi Margaret. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Morpeth
Hi Ivan,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent service megan was fantastic…
Excellent service megan was fantastic she knew her stuff after we were having problems to get rid of EE bloker but she done it keep up the great work megan
15 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Morpeth
Hey Eve, Thanks for your awesome feedback for Megan. It's great to see she was able to get everything sorted for you.
Thanks, The Vodafone Social Media team
Tonicha was very helpful with…
Tonicha was very helpful with everything! Thank you
8 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Morpeth
Hi Molly. Thank you for your review for Tonicha. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful
Extremely helpful wouldn't of managed with tonichas help! Would of stayed with bt if she didn't help
4 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Morpeth
Hey Doreen,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service
We were served by a young girl called, Tonicha.
She really knew her job, everything we asked, she explained and answered in a clear and easy manner.
We only went in to change our phones from 3 to Vodafone and ending up taking the full package, including broadband and our telephone calls on the landline. It was a friendly and pleasant experience which we would recommend to anyone concerned.
3 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Morpeth
Hey Anne,
Thanks for letting us know what an amazing job Tonicha did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone Morpeth staff
Vodafone Morpeth staff, Allirra and Connor were very helpful helping me sort my mobile phone out. I am 73 year old who has not much technology nohow but these 2 members off staff were excellent ar helping me.
3 de julho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Morpeth
Hey Jean,
This is really great to hear!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Really helpful and informative staff
Really helpful and informative staff. Rory was especially helpful when choosing my new phone. Highly recommend.
17 de junho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Morpeth
Hey Caroline,
Thanks for letting us know what an amazing job Rory did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful, informative, friendly staff!
Popped in a couple of weeks ago just to ask for some advice regarding my tariff. Rory the manager was very helpful, I left with a far better deal than I was expecting, and a brand new phone! All the staff seemed very friendly and helpful. Thank you Rory, for all of your help, see you when I'm due my next upgrade!
7 de junho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Morpeth
Hey Mark,
Thanks for letting us know what an amazing job Rory did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service and staff were…
Great customer service and staff were amazing.
22 de junho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Morpeth
Hi Michelle,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
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