Vodafone UK - Newbury Northbrook Avaliações 

364
O TrustScore é 4.5 de um total de 5

4,7

85 Northbrook Street, RG14 1AE Newbury, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Patrycja is a gem. She was a really great help to open a business account and adding several numbers to it. (took 3 hours) Efficient, kind and helpful.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Patrycia v knowledge and nothing was too much of a problem for her. Found us some amazing deals and has saved us money more importantly. Fantastic member of staff who deserves a reward and recognition... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Josh has been amazing, after being messed around and highly stressed by unhelpful Vodafone staff on the phone, in store Josh was helpful, knowledgeable and highly efficient. He sorted out an eSIM/phy... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Angelo made our experience a lot less stressful than it could have been. He managed to work through all our options and presented us with the best deal options available to us - something that isn’t a... Ver mais

A empresa respondeu


Detalhes da empresa


Informações de contato

  • 85 Northbrook Street, RG14 1AE, Newbury, Reino Unido

4,7

Excelente

O TrustScore é 4.5 de um total de 5

364 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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4,7

Todas as avaliações

(364)

41.418 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Kyra at the Newbury store was extremely…

Kyra at the Newbury store was extremely understanding, helpful and patient with setting my husband and I up with identical 16e I-phones.

15 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Andrei was absolutely amazing

Andrei was absolutely amazing, really helpful and polite. Thank you very much 😊

16 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Jill,

Thanks for the lovely review and fantastic support for Andrei.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Great customer care

Great customer care, Selena looked after us very well.

15 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Nick,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Andrei was great

Andrei was great

14 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Ellen,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Andrei.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Andrew was extremely polite

Andrew was extremely polite, friendly and helpful. He made everything easy for me.

14 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Karny,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Selena was fab

Selena was fab! So professional efficient and friendly! Helped us to change over our broadband to Vodafone!

13 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Rebecca,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Kyra was incredible

Kyra was incredible, I was having issues with setting up broadband and she nailed it. Had a lovely conversation and seems like a lovely normal human

11 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Sean,

Thanks for the lovely review and fantastic support for Kyra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Selina was Lovely efficient and…

Selina was Lovely efficient and incredibly helpful

4 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Trudy,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Selena was most helpful and solved a…

Selena was most helpful and solved a serious problem with minimum fuss.

4 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Stephen,

Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Femi was really helpful and saved me so…

Femi was really helpful and saved me so much time

2 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hi there,

Thanks for the lovely review and fantastic support for Femi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Femi in Newbury store was amazing.

Femi in Newbury store was amazing.. patient and efficient
And saved me nearly £50 per month so I’m very grateful - thanks Femi

2 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Vicky,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Femi was professional

Femi was professional, courteous and sorted out new tariffs and upgrade with no fuss. Thank you.

23 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Helen,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Excellent service from Cameron and…

Excellent service from Cameron and Will. Great passion for customer service.

21 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Sylvia,



This is really lovely to hear, thanks for the review!



If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl



Thanks again,

Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Veramente gentili

Mi sono trovata molto bene, Oliver è stato molto gentile e ha avuto molta pazienza con me che non parlo bene inglese.

9 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Alessandra,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Phone not powering up.

I was in panic mode as my phone would not hold the charging cables and despite my cleaning it I still not get it to work. So before I went to apple I thought I’d ask the Vodafone their advice and Kyra was brilliant. She carefully checked and cleaned it whilst being very understanding. Her magic touch sorted it and all worked. She did not make me feel stupid but said it was a common occurrence. She was speedy, professional and kind as she could see I was distressed.
Thank you Kyra!

5 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Selena was very helpful and very quick…

Selena was very helpful and very quick and efficient. Got exactly what I needed

6 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Claire,

Thanks for the lovely review and fantastic support for Selena.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Kyra was fab

Kyra was fab, she sorted out my upgrade and my parents. She was patient and thorough. So lovely too!!! She is a real credit to Vodafone Newbury! Thanks Kyra !!

5 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Ella,

Thanks for the lovely review and fantastic support for Kyra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

I visited Vodafone today and Cameron…

I visited Vodafone today and Cameron and Nissi helped me purchase my new phone, it was that easy we then bought my sister one while there. Could not recommend enough !!!

5 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Olivia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Thank you Cameron

Thank you Cameron at the Newbury store for impeccable customer service when my son was purchasing his first phone. You made the experience very comfortable and enjoyable for him and you were a pleasure to deal with.

3 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey HKB,

Thanks for the lovely review and fantastic support for Cameron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Very friendly and kyraextremely helpful

Very friendly and extremely helpful

3 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Newbury Northbrook

Resposta da Vodafone UK - Newbury Northbrook

Hey Penelope,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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