I don’t normally leave reviews, but Chelsea at Vodafone was brilliant from start to finish. I was having a bit of a nightmare trying to sort everything out, and she was patient, friendly and genuine... Ver mais
A empresa respondeu
36-37 Witton Street, CW9 5DE Northwich, GB
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I don’t normally leave reviews, but Chelsea at Vodafone was brilliant from start to finish. I was having a bit of a nightmare trying to sort everything out, and she was patient, friendly and genuine... Ver mais
A empresa respondeu
Kerry was fantastic, looked at all my lines and saved me lots of money while getting the new phone I wanted. Experience was soured however by Vodafone’s painfully slow and archaic internal systems, wh... Ver mais
A empresa respondeu
This is the second time (at least) that I’ve been assisted by Kerry in the Northwich shop. Outstanding professional with a positive, smiley demeanour. An excellent ambassador for Vodafone.
A empresa respondeu
Popped into Vodafone on the off chance my phone was due an upgrade....Had a very friendly greeting from the whole team as it was quiet, but particularly Chelsea who remembered me from a previous visi... Ver mais
A empresa respondeu
Escrito pela empresa
36-37 Witton Street, CW9 5DE, Northwich, Reino Unido
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The Advisor (Chelsea) who helped me in store was fantastic. She listened to my frustrations and really tried her best to make sure I got the best deal to meet my needs and that i left the store happy. If it wasnt for her I would have been changing provider.

Resposta da Vodafone UK - Northwich
Chelsea was very welcoming and very knowledgable and made the purchase seamless

Resposta da Vodafone UK - Northwich
Will was extremely knowledgeable, had a positive and constructive answer to all my questions,,, friendly and pleasant to deal with.
Excellent service.
Thanks,
Adrian.

Resposta da Vodafone UK - Northwich
Amazing experience with Chelsea today lovely chat and had a good laugh she helped us well today and she has great work skills and customer skills would highly recommend her to anyone that needs help at Vodafone northwich

Resposta da Vodafone UK - Northwich
Kerry and the team always look after me when I visit the store with 1 million questions!! I have been a Vodafone customer for years and always found the Northwich store welcoming and friendly :)

Resposta da Vodafone UK - Northwich
will was amazing and very informative about my new apple watch. such a valuable asset to the northwich team! thank u will

Resposta da Vodafone UK - Northwich
I have recently moved over from years with o2, to Vodafone. The lady who dealt with me, Chelsea, was very professional. She took her time to get the right deal for me!
While I was there, I also changed over my broadband as they were half the price!

Resposta da Vodafone UK - Northwich
I went into the northwich store yesterday and was served by a fantastic gentleman called Will. He helped by explain things in a simple manner so i understood everthing. He is a credit to your business!

Resposta da Vodafone UK - Northwich
Two v helpfull ladies Liv and Kerry - helped me swap over sim due to broken screen on my steam powered Doro
I always use this Northwich store - never changes - thank you

Resposta da Vodafone UK - Northwich
Olivia at the Northwich store was very helpful, friendly and patient sorting out my sons phone and watch

Resposta da Vodafone UK - Northwich
Great experience with Will and Chris in store. Fantastic deal and customer service through out. Highly recommended

Resposta da Vodafone UK - Northwich
Chelsea was extremely helpful and polite. Explained everything perfectly.

Resposta da Vodafone UK - Northwich
Kerry was amazing!
I have to say I wasn't the easiest customer!
But Kerry managed to find the best deals for me (phone,air time,broadband )
I can't thank her enough, as she was very patient and a real professional!
Northwich office is truly lucky to have her as a team member!
Thank you ,one very happy customer 😊

Resposta da Vodafone UK - Northwich
Will helped me with my new wifi router, he was amazing, so easy to talk to and really helped me. He was very quick and efficient and made the whole process seem so easy. Brilliant worker!

Resposta da Vodafone UK - Northwich
I came in to buy a new affordable phone and the experience was easy and quick. Chelsea was very knowledgeable and helpful. Chris also helped me with an issue on my old phone. The hold process took no time at all and I was happy with the deal.

Resposta da Vodafone UK - Northwich
Chris the Store Manager was exemplary. He dealt with the transfer of our business account with sheer professionalism. He was ably assisted by Will and Chelsea. I’d thoroughly recommend this store for your mobile phone requirements. Thank you!

Resposta da Vodafone UK - Northwich
Chelsea was excellent in sorting my broadband contract out she explained everything that would be happening. Well done Chelsea.

Resposta da Vodafone UK - Northwich
Chelsea was really informative and helpful with my upgrade. She also sorted out our family plan and got us a great deal with our Internet too! She was really patient with our questions and I felt that we were really listened to.

Resposta da Vodafone UK - Northwich
Chelsea was very helpful not only sorting out a new phone and cheaper contract, but I also had problems getting onto the my Vodafone app, which she and her colleague patiently sorted out.

Resposta da Vodafone UK - Northwich
Came into the shop as we had a problem with transfers from three to vodaphone. Chris and the team spent 2 hours resolving our issue and putting the right numbers back onto the right phones. Excellent Service from start to finish. As we were there so long we also watched the whole team helping customers and all I can say is Go Team Vodaphone Northwich!!

Resposta da Vodafone UK - Northwich
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