Kerry at the Northwich Branch was really friendly and helpful. She talked me through my new phone contract and took the time to explain everything to me. Thank you for making the experience a positive... Ver mais
A empresa respondeu
36-37 Witton Street, CW9 5DE Northwich, GB
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Kerry at the Northwich Branch was really friendly and helpful. She talked me through my new phone contract and took the time to explain everything to me. Thank you for making the experience a positive... Ver mais
A empresa respondeu
This 5 * dating is really for Chelsea who went above and beyond to sort my internet needs. She was very professional, knowledgeable and excellent inter personal skills.
Kerry was fantastic, looked at all my lines and saved me lots of money while getting the new phone I wanted. Experience was soured however by Vodafone’s painfully slow and archaic internal systems, wh... Ver mais
A empresa respondeu
I don’t normally leave reviews, but Chelsea at Vodafone was brilliant from start to finish. I was having a bit of a nightmare trying to sort everything out, and she was patient, friendly and genuine... Ver mais
A empresa respondeu
Escrito pela empresa
36-37 Witton Street, CW9 5DE, Northwich, Reino Unido
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Came into the shop as we had a problem with transfers from three to vodaphone. Chris and the team spent 2 hours resolving our issue and putting the right numbers back onto the right phones. Excellent Service from start to finish. As we were there so long we also watched the whole team helping customers and all I can say is Go Team Vodaphone Northwich!!

Resposta da Vodafone UK - Northwich
Kerry was friendly and efficient. She listened to what I wanted and understood what I required.

Resposta da Vodafone UK - Northwich
Excellent face to face customer service..very easy to understand..excellent service provided by Chelsea at the Northwich branch..10/10

Resposta da Vodafone UK - Northwich
Kerry in Vodafone got me a brilliant deal cheaper than my other provider

Resposta da Vodafone UK - Northwich
Chris at Northwich Vodafone branch is beyond helpful & patient with every aspect of buying a new phone. I am not technically minded so required maximum help in understanding all the ins & outs associated with an updated handset. I would not shop anywhere else. Chris is the perfect person for a seamless transaction & his knowledge is limitless. Thank you

Resposta da Vodafone UK - Northwich
Chris the Store Manager resolved the issue with my phone whereby I couldn’t pick up the internet. He reset the software settings on the phone and it works well again now . I’m very pleased with the service provided

Resposta da Vodafone UK - Northwich
Pleasant and polite service by Chelsea, reviewed exactly what my requirements were, no pressure to buy and offered advice on how to use my watch to try and find my lost device before returning to purchase a new device.

Resposta da Vodafone UK - Northwich
Popped into Vodafone on the off chance my phone was due an upgrade....Had a very friendly greeting from the whole team as it was quiet, but particularly Chelsea who remembered me from a previous visit. ...Then Olivia found a great trade-in deal, while being friendly, engaging and personable. As well as being helpful she made changing phones a smooth and pleasant process. Thanks, guys!

Resposta da Vodafone UK - Northwich
Chelsea took time to listen to my problem and I came out feeling more relaxed because she was very informative.

Resposta da Vodafone UK - Northwich
Chelsea helped me out today so much and explained the plan very clearly so I knew what I was signing up for. I’m over the moon with my new phone contract and it worked out cheaper than my current airtime plan. We were quick to set it up and all other members of staff in store made me feel welcome and pitched in for help and advice working as a team which is nice to see.

Resposta da Vodafone UK - Northwich
When I walked in the shop I was greeted immediately. Will was extremely helpful, got me everything I asked for no pushing to anything I didn’t want. Sorted me out there and then and explained everything I needed to know. Very grateful for the help and service today!

Resposta da Vodafone UK - Northwich
Went into Vodafone with a query on my wife's phone, even though she was not a Vodafone customer. We were served by Chelsea. She was very friendly, patient and helpful in identifying the problem and helping my wife with it. Chelsea also downloaded a number of Apps for her. She also suggested, but with no pressure, a contract with Vodafone which was considerably cheaper than the one my wife currently had with her other provider. We decided to make the change. This was done quickly and efficiently and we were advised as to when the new Sim would become effective.
We would have no hesitation in recommending the Northwich Branch and Chelsea to anyone who needed good service.

Resposta da Vodafone UK - Northwich
Chelsea was a great help and very efficient in getting us a better deal
On our sims

Resposta da Vodafone UK - Northwich
Superb friendly advice on the setup and switch from Will! Made everything so easy! Thank you!

Resposta da Vodafone UK - Northwich
Brilliant service

Resposta da Vodafone UK - Northwich
Having got sick and tired of the service provided by a rival and their policy of increasing their charges above the agreement and getting into bed with Starlink, I decided to call in to Vodafone in Northwich to see what they can offer.
I spoke with Will, who couldn’t have been more helpful.
Not only did he give me an exceptional deal for our two phones (saving me about £30/month), but he sorted out the change over there and then.
Add in the far better 4G coverage, meaning that CarPlay actually works now, I am one extremely happy customer.
Thank you Will.

Resposta da Vodafone UK - Northwich
Kerry at Northwich store was great.She listened to what I wanted. I wanted a phone for my son there and then and so she checked stocks before we started. When awaiting for the forms to load she chatted to us about Christmas plans. Very informative and attentive. Thank you

Resposta da Vodafone UK - Northwich
I called into your Northwich store this morning for help with my new phone Kerry and Will couldn't have been more helpful they were amazing. I must have spent at least 20 mins with them and they made sure I understood everything before I left, excellent service from both if them - Sonia Senior

Resposta da Vodafone UK - Northwich
Great friendly service from Will. Found me the perfect sim only plan with great features and data.
Still looking to find my handset at a great price but thanks for everything

Resposta da Vodafone UK - Northwich
Will was absolutely amazing really helpful, made me feel at ease. Definitely will use this service all the time.

Resposta da Vodafone UK - Northwich
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