Vodafone UK - Northwich Avaliações 

254
O TrustScore é 5 de um total de 5

4,9

36-37 Witton Street, CW9 5DE Northwich, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Kerry at the Northwich Branch was really friendly and helpful. She talked me through my new phone contract and took the time to explain everything to me. Thank you for making the experience a positive... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This 5 * dating is really for Chelsea who went above and beyond to sort my internet needs. She was very professional, knowledgeable and excellent inter personal skills.

Avaliado com 4 de um total de 5 estrelas

Kerry was fantastic, looked at all my lines and saved me lots of money while getting the new phone I wanted. Experience was soured however by Vodafone’s painfully slow and archaic internal systems, wh... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I don’t normally leave reviews, but Chelsea at Vodafone was brilliant from start to finish. I was having a bit of a nightmare trying to sort everything out, and she was patient, friendly and genuine... Ver mais

A empresa respondeu


Detalhes da empresa


Informações de contato

  • 36-37 Witton Street, CW9 5DE, Northwich, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

254 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(254)

40.120 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Came into the shop as we had a problem…

Came into the shop as we had a problem with transfers from three to vodaphone. Chris and the team spent 2 hours resolving our issue and putting the right numbers back onto the right phones. Excellent Service from start to finish. As we were there so long we also watched the whole team helping customers and all I can say is Go Team Vodaphone Northwich!!

14 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Northwich

Resposta da Vodafone UK - Northwich

Hey Rachel,

Thanks for the lovely review and fantastic support for Chris and the team.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Kerry at Northwich store

Kerry was friendly and efficient. She listened to what I wanted and understood what I required.

7 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Northwich

Resposta da Vodafone UK - Northwich

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Excellent face to face customer…

Excellent face to face customer service..very easy to understand..excellent service provided by Chelsea at the Northwich branch..10/10

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Northwich

Resposta da Vodafone UK - Northwich

Hey Carl,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Kerry in Vodafone got me a brilliant…

Kerry in Vodafone got me a brilliant deal cheaper than my other provider

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Northwich

Resposta da Vodafone UK - Northwich

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Excellent Service in every aspect

Chris at Northwich Vodafone branch is beyond helpful & patient with every aspect of buying a new phone. I am not technically minded so required maximum help in understanding all the ins & outs associated with an updated handset. I would not shop anywhere else. Chris is the perfect person for a seamless transaction & his knowledge is limitless. Thank you

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Northwich

Resposta da Vodafone UK - Northwich

Hey Sherry,

Thanks for the lovely review and fantastic support for Jerry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Issue with internet resolved

Chris the Store Manager resolved the issue with my phone whereby I couldn’t pick up the internet. He reset the software settings on the phone and it works well again now . I’m very pleased with the service provided

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Northwich

Resposta da Vodafone UK - Northwich

Hey Susan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Pleasant and polite service

Pleasant and polite service by Chelsea, reviewed exactly what my requirements were, no pressure to buy and offered advice on how to use my watch to try and find my lost device before returning to purchase a new device.

31 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Northwich

Resposta da Vodafone UK - Northwich

Hey Steve,

Thanks for the lovely review and fantastic support for Chelsea.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Friendly, helpful service at Northwich Vodafone

Popped into Vodafone on the off chance my phone was due an upgrade....Had a very friendly greeting from the whole team as it was quiet, but particularly Chelsea who remembered me from a previous visit. ...Then Olivia found a great trade-in deal, while being friendly, engaging and personable. As well as being helpful she made changing phones a smooth and pleasant process. Thanks, guys!

29 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Northwich

Resposta da Vodafone UK - Northwich

Hey Kirsten,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Chelsea took time to listen to my…

Chelsea took time to listen to my problem and I came out feeling more relaxed because she was very informative.

28 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Northwich

Resposta da Vodafone UK - Northwich

Hey Patricia,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chelsea .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Chelsea helped me out today so much!!

Chelsea helped me out today so much and explained the plan very clearly so I knew what I was signing up for. I’m over the moon with my new phone contract and it worked out cheaper than my current airtime plan. We were quick to set it up and all other members of staff in store made me feel welcome and pitched in for help and advice working as a team which is nice to see.

27 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Northwich

Resposta da Vodafone UK - Northwich

Hey Jazz,

Thanks for the lovely review and fantastic support for Chelsea.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Great service

When I walked in the shop I was greeted immediately. Will was extremely helpful, got me everything I asked for no pushing to anything I didn’t want. Sorted me out there and then and explained everything I needed to know. Very grateful for the help and service today!

27 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Northwich

Resposta da Vodafone UK - Northwich

Hey Sophie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Super and friendly service

Went into Vodafone with a query on my wife's phone, even though she was not a Vodafone customer. We were served by Chelsea. She was very friendly, patient and helpful in identifying the problem and helping my wife with it. Chelsea also downloaded a number of Apps for her. She also suggested, but with no pressure, a contract with Vodafone which was considerably cheaper than the one my wife currently had with her other provider. We decided to make the change. This was done quickly and efficiently and we were advised as to when the new Sim would become effective.
We would have no hesitation in recommending the Northwich Branch and Chelsea to anyone who needed good service.

22 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Northwich

Resposta da Vodafone UK - Northwich

Hey Keith,

Thanks for the lovely review and fantastic support for Chelsea.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Chelsea was a great help and very…

Chelsea was a great help and very efficient in getting us a better deal
On our sims

22 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Northwich

Resposta da Vodafone UK - Northwich

Hey,

Thanks for the lovely review and fantastic support for Chelsea.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Superb friendly advice on the setup and…

Superb friendly advice on the setup and switch from Will! Made everything so easy! Thank you!

15 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Northwich

Resposta da Vodafone UK - Northwich

Hey Jen,

Thanks for the lovely review and fantastic support for Will.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Brilliant service could not ask for a better serrvice

Brilliant service

8 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Northwich

Resposta da Vodafone UK - Northwich

Hey Kev,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Exceptional service from Will. Thank you!

Having got sick and tired of the service provided by a rival and their policy of increasing their charges above the agreement and getting into bed with Starlink, I decided to call in to Vodafone in Northwich to see what they can offer.

I spoke with Will, who couldn’t have been more helpful.

Not only did he give me an exceptional deal for our two phones (saving me about £30/month), but he sorted out the change over there and then.

Add in the far better 4G coverage, meaning that CarPlay actually works now, I am one extremely happy customer.

Thank you Will.

3 de novembro de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Northwich

Resposta da Vodafone UK - Northwich

Hey Andy,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Kerry at Northwich store was great

Kerry at Northwich store was great.She listened to what I wanted. I wanted a phone for my son there and then and so she checked stocks before we started. When awaiting for the forms to load she chatted to us about Christmas plans. Very informative and attentive. Thank you

13 de dezembro de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Northwich

Resposta da Vodafone UK - Northwich

Hey Jennifer,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Great experience in the Northwich store

I called into your Northwich store this morning for help with my new phone Kerry and Will couldn't have been more helpful they were amazing. I must have spent at least 20 mins with them and they made sure I understood everything before I left, excellent service from both if them - Sonia Senior

13 de dezembro de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Northwich

Resposta da Vodafone UK - Northwich

Hey Sonia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Great friendly service from Will

Great friendly service from Will. Found me the perfect sim only plan with great features and data.
Still looking to find my handset at a great price but thanks for everything

12 de dezembro de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Northwich

Resposta da Vodafone UK - Northwich

Hey Stephen,

Thanks for the lovely review and fantastic support for Will.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Will was absolutely amazing really…

Will was absolutely amazing really helpful, made me feel at ease. Definitely will use this service all the time.

12 de dezembro de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Northwich

Resposta da Vodafone UK - Northwich

Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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