I had a really great experience in the shop today with Edward, who was extremely helpful, professional and gracious. He helped me and my mother with great care a friendliness, helping us both find the... Ver mais
A empresa respondeu
Localização
Trocar localização224-226 High Street, BR6 0LS Orpington, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Edward was extremely helpful, told me what he was doing as he did it, could give me good estimations of how long it would take. I came away feeling like I got a good deal and came away with more confi... Ver mais
A empresa respondeu
Being not very confident in buying a new phone, I was so lucky to have such excellent help and advice from Edward. His knowledge, proficiency and dedication to helping customers is outstanding. I... Ver mais
A empresa respondeu
We visited Vodafone for a broadband upgrade. Jess was so helpful in ensuring we had the best deal possible. She was patient and explained the breakdown of services and kindly wrote it all down so I wo... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Orpington
Escrito pela empresa
Informações de contato
224-226 High Street, BR6 0LS, Orpington, Reino Unido
5,0
Excelente
287 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
A Top Guy! Being not very confident in buying a…
Being not very confident in buying a new phone, I was so lucky to have such excellent help and advice from Edward.
His knowledge, proficiency and dedication to helping customers is outstanding. I cannot imagine that Vodaphone could have an employee with more expertise or diligence and with such a kind and engaging manner.
Thank you Edward!
16 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
"Hey Fiona,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Great customer service
I had a really great experience in the shop today with Edward, who was extremely helpful, professional and gracious. He helped me and my mother with great care a friendliness, helping us both find the best deals. Edward is truly a credit to the shop and the company. Customer service of this level makes me feel happy that I’ve chosen Vodafone.
16 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Fay,
Thanks for the lovely review and fantastic support for Edward. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
Edward is very helpful. Got me out of a scrape. Can't say thank you enough, I am over the moon. His technical knowledge was astrounding
14 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Martin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Edward was extremely helpful
Edward was extremely helpful, told me what he was doing as he did it, could give me good estimations of how long it would take. I came away feeling like I got a good deal and came away with more confidence.
26 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Edward
Came into the Orpington store and saw Edward. He was very kind and went through the best plan for me.
8 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Ann,
Thanks for the lovely review and fantastic support for Mark. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
Edward was great! Helped me out regarding an issue with an old number showing up on my iPhone. Moments later it was gone and the issue was resolved! Thank you so much
2 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Angie,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I recently visited Vodafone to upgrade…
I recently visited Vodafone to upgrade my phone contract and had an excellent experience thanks to Jayden and Edward. From start to finish, both were friendly, professional, and incredibly helpful in making the whole process smooth and stress-free. Jayden took the time to explain all my upgrade options clearly and helped me find the best deal for my needs.
When I later returned to hand in my Samsung trade-in device, Edward went above and beyond by carefully reviewing my deal and pointing out additional promotional offers available through Samsung that I hadn’t been aware of. His attention to detail and genuine willingness to help really stood out and saved me even more money.
Both Jayden and Edward delivered amazing customer service and are a real credit to Vodafone. Highly recommend — a truly 5-star experience!
4 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Sinan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jess was extremely helpful and patient…
Jess was extremely helpful and patient with us. Great service definitely recommend
6 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Orpington
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Edward was excellent
Edward was excellent. Very helpful and explained everything that needed to be done. As I was unable to do it myself being a senior citizen. Thank you very much
28 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey there,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited Vodafone today and was looked…
Visited Vodafone today and was looked after by Ethan Hunt (great name). Very polite young man, patient and helpful, and explained things in a way I could understand. Made everything straightforward for me. Much appreciated.
25 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Alan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly and helpful Edward!
Had a great experience recently with Edward, helping me to upgrade my phone with ease and saving money! He was friendly and helpful, explaining all of my options but understanding what I was looking for in a new contract and not just pushing extra items on me. Would definitely recommend visiting store when it comes to upgrading or wanting a new contract as it was so much simpler than online or over the phone! Thanks Edward!
23 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Amber,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Henry was so welcoming very…
Henry was so welcoming very professional and helpful great service .
Thank you Lilly and Jack !!!
15 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jayden was extremely helpful in helping…
Jayden was extremely helpful in helping me lower my bill.
12 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jayden was very helpful such a lobely…
Jayden was very helpful such a lobely young man.
10 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Isabel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Edward
Came in to buy a phone charger. Edward sat us down and upgraded my sim card, got me a good deal. Thanks!
7 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Maria,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward - excellent Customer Service
Edward was attentive, helpful and pro-active in finding the solution to a rather complex issue. He clearly understands the true term of 'customer service' and took time to explain my options, help me find ways of reducing my monthly charges and all with a smile. I can't recommend him and Orpington Vodafone highly enough.
2 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Mel,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
We visited Vodafone for a broadband…
We visited Vodafone for a broadband upgrade. Jess was so helpful in ensuring we had the best deal possible. She was patient and explained the breakdown of services and kindly wrote it all down so I would remember later. As an older person I really appreciated Jess’s calm friendly manner, she was a total professional and I left with a broadband deal at less than half the cost of my previous provider
4 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Debbie
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jayden was Very professional and patient
4 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Julie,
Thanks for the lovely review and fantastic support for Jayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very good service from jayden
4 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Jentina,
Thanks for the lovely review and fantastic support for Jayden.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.