The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... Ver mais
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Localização
Trocar localização224-226 High Street, BR6 0LS Orpington, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me. Extremely pleased with him and... Ver mais
A empresa respondeu
Ethan was so helpful sorting out my new phone. Explained everything clearly and was so transparent on what I would be paying at different points.
A empresa respondeu
I had a really great experience in the shop today with Edward, who was extremely helpful, professional and gracious. He helped me and my mother with great care a friendliness, helping us both find the... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Orpington
Escrito pela empresa
Informações de contato
224-226 High Street, BR6 0LS, Orpington, Reino Unido
5,0
Excelente
296 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Once again, rescued by Vodafone ( on a Sunday too!)
Had a minor problem with my basic mobile phone, which led to me missing an important text yesterday!Different staff helped me today (Ethan and Edward) but the helpful and efficient attention I received was,as,usual. delivered with great expertise and patience'
22 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Joyce ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great customer experience
Was having a really stressful week and my sim card not working topped it all off but Ethan helped me sort it with ease! Thanks so much.
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Ethan was a super star
Ethan was a super star - great support, friendly and can do attitude
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Catherine,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jayden was able to help me out with my…
Jayden was able to help me out with my Voda App problem. Very helpful indeed.
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Ken,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jess was very helpful with our data…
Jess was very helpful with our data transfers and helping set up our phones. Very friendly and professional.
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Barrie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent support in store by Jess
Helpful, professional and informative. Excellent service provided by Jess in store. She guided me through the whole process of upgrading my phone and was very knowledgeable. Highly recommended.
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hi Alison,
Thank you so much for your wonderful review and the amazing support you’ve shown for Jess —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Amazing service,Jayden was very kind…
Amazing service,Jayden was very kind and explained all I asked
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Vasilica,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing
Amazing! Fast efficient and excellent customer care.
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I needed to change my SIM card
I needed to change my SIM card, and Edward helped me through the whole process. He was very friendly, patient, and helpful, and explained everything clearly. The issue was resolved quickly and smoothly, and I was absolutely satisfied with the service. I would highly recommend Edward to anyone who has any problems or questions.
31 de janeiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional at the renewal of my…
Exceptional at the renewal of my contract ! Very easy to converse with!
Jess was very compertant and a good bonus to your staff.
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Edward
Came in with issues with my SIM cards and roaming. Edward was very helpful and sorted everything out. Thank you.
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Nikki,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
Edward gave great service and was very helpful. Would recommend
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Steve,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
Edward helped us sort out an issue with our phone. Very friendly
3 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey William,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Edward went above and beyond
Edward went above and beyond, he provided great customer service. Really appreciated his effort, this is what you wish when going to a branch! Thank you again
31 de janeiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a very professional experience…
I had a very professional experience today with Jayden. He gave an excellent service & I'm more than happy
28 de janeiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Anne,
Thanks for the lovely review and fantastic support for Jayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Vodaphone
Jayden welcomed me really well, he explained everything to me so that I understood it, he was really helpful and gave good customer service
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Harry,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Popped into store
Popped into store, for info on home broadband. Spoke to Henry, I was pleased with what he offered so decided to move providers for home and mobile I'm very happy
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jayden was polite
Jayden was polite, respectful and very profess. I wish him well.
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Edward
Edward was patient and helpful. A good communicator.
20 de janeiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Jane,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Henry, Jess and Jayden. Vodafone stars!
To Henry and his team thank you! Vodafone Orpington staff are absolutely delightful. Credit to Henry, it is clear he is a very supportive manager to both Jess and Jayden.
Both Jayden and Jess were exceptionally helpful, super personable and very knowledgeable. They
directed me to the best deal to suit my needs and explained in detail everything I needed to know.
It was the most positive and enjoyable experience I've had when buying a new phone.
All should be commended by Vodafone for their outstanding customer service!
16 de janeiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Karen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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