The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... Ver mais
A empresa respondeu
Localização
Trocar localização224-226 High Street, BR6 0LS Orpington, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
We had a complicated case with multiple numbers and plans… but Edward was absolutely amazing! He made it so simple and was very helpful and enterprising to ensure we have good value, great customer se... Ver mais
A empresa respondeu
Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me. Extremely pleased with him and... Ver mais
A empresa respondeu
I had a really great experience in the shop today with Edward, who was extremely helpful, professional and gracious. He helped me and my mother with great care a friendliness, helping us both find the... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Orpington
Escrito pela empresa
Informações de contato
224-226 High Street, BR6 0LS, Orpington, Reino Unido
5,0
Excelente
299 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Extremely helpful service
Extremely helpful service. I was offered a much better deal and was helped with the process. Everything was explained clearly. Much appreciated.
8 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Edward
Edward helped me out with a good deal on my sim card. Great service and very friendly. Thanks
6 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Elena,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great team
I attended Orpington Vodafone on two Saturdays one to purchase a new phone for my mum and second to collect. Both times were a lovely experience with all the team supporting. The young guy I bought the phone with was super helpful and got the best deal for my mum. The second time today we speak to Edward, who was super helpful and even checked my phone to make sure I was getting the best deal. I will definitely be back in again in March to sort my contract out and recommend the whole team in the Orpington branch. Thank you all so much.
5 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Melissa,
Thanks for the lovely review and fantastic support for Edward. It is always a pleasure to receive such positive feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ethan gave excellent service
3 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Idelle,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Edward
Edward was fantastic setting up my new phone and explaining how it works. Also got my data across
2 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hi Lynda,
Thank you so much for your wonderful review and the amazing support you’ve shown for Edward —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Edward
Came into the store needing assistance with my files. Wasn't getting a lot of help at the bank. Edward was fantastic and explained everything as well as letting me know when I can upgrade
2 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Catherine,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Henry and Edward
Came in with an issue raised by a third party. Lots of back and forth. Came into the store and was served by Henry. He helped me out and was fantastic. I was then served by Edward who explained everything and got me on a plan that worked for me. Thanks guys!
1 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Frederick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Edward
Helped me get my calls coming through again. Issues with the most recent update. Fantastic service. Edward came back off his break early which I do appreciate
24 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hi. Amazing to see you're happy with the service you've received from Vodafone and Edward. Thank you for taking the time to tell us too.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
After my visit with Edward I can compliment him on his patience, expertise and giving me the right advice regarding my contract. 10/10 on patience, personality and expertise.
24 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hi Maureen. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
I came into store today to get help with my upgrade. Edward from the orpigton branch was very helpful and factual. I was trying to match a previous quote given to me from Tesco's unfortunately it could not be match after looking for deals for a while:( Thank you for your help Edward.
17 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hi Shevonne. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
Excellent service from a very pleasant young man, Edward. He was very patient with us oldies and we appreciated his knowledge and expertise in getting both me and my husband the plans we needed at a good price.
17 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hi Linda. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
Super helpful, took the time to walk me through the different options and suggest a plan that works for me. Saved time for me on multiple visits till we could finalise my phone contract (due to trade ins etc.)
15 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hi Kemi. Thank you for your review. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Demi has always been exceptionally…
Demi has always been exceptionally helpful with any problem I have gone into the store with. And got the problem solved. Excellent service.
15 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hi Geraldine. Thank you for your review for Demi. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Henry this…
Excellent service from Henry this morning! 100%
9 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Marcia,
Thanks for the lovely review and fantastic support for Henry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Demi was so patient and so helpful when…
Demi was so patient and so helpful when I bought a new phone. She explained everything in a way that I could understand. I felt that she really understood my needs
9 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Linda,
Thanks for the lovely review and fantastic support for Demi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Henry was very helpful
Henry was very helpful , I was happy with his services.
6 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hi Sudha, we are pleased to hear about your fantastic experience. It's great to hear Henry was helpful and delivered an excellent service. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
I wish to express my gratitude for the…
I wish to express my gratitude for the exceptional service I received today from Edward Watts.
I had been encountering issues with my phone and was unable to resolve personally.
Edward was an absolute pleasure to deal with from the moment I entered the Orpington branch.
He was highly professional, attentive and very friendly with a genuine desire to resolve my issue which he did with the minimum of fuss.
He addressed matters in a very swift and courteous manner and whilst at the branch managed to source a fantastic new deal for me saving me over 50% in billing cost per month.
I spent 20 years in sales and his product knowledge and customer care standards were first class.
I have always subscribed to the view, ‘ people by people first ‘ from a customer perspective and this is what really impressed me about him within 30 seconds.
It was a joy to deal with him and I left the branch exceptionally happy and more than satisfied by the service I received from this staff member.
I am sure he fits the exact profile of your company and I feel sure he has the qualities to enjoy a very successful career with Vodafone.
Kind regards
Kevin Mills
5 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hi Kevin.
We appreciate you sharing your experience. We're happy to hear that you received exceptional service and that your issue was resolved efficiently. It's great to know the team member's professionalism, attentiveness, and product knowledge stood out and that you were able to find a new deal.
We value your feedback,
Vodafone Social Media Team
Ethan very helpful
Ethan was very helpful in getting a new sim on my account. Helped us get the best deal and explained everything clearly and later out all the options
4 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Adem,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Edward
Edward helped me get a really good sim deal. Thank you!
4 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was served by Ethan
I was served by Ethan. He was very helpful and did his best to find me the best deal for my needs. I left very happy 😁
4 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Orpington
Hey Andrew,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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