A big thank you to Jake for the excellent customer service I received yesterday on collecting my new iPhone. I was very worried about moving from android to iPhone, Jake put my mind a rest. He guide... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 20 , 40 Old George Mall, SP1 2AG Salisbury, GB
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Veja o que dizem as avaliações
Beckie was extremely helpful and talked me through all of the options available to transfer my wife’s phone over to Vodafone from her current provider. She clearly explained each step and all of the... Ver mais
A empresa respondeu
Jessica and everyone was super helpful and promptly put out my mind at rest regarding my query
A empresa respondeu
I visited the Salisbury branch recently and was served by Alexandra, who was genuinely outstanding. Rather than pushing the first option at me, she took the time to understand my situation properly an... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Salisbury
Escrito pela empresa
Informações de contato
Unit 20 , 40 Old George Mall, SP1 2AG, Salisbury, Reino Unido
5,0
Excelente
561 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Charlotte was helpful
Charlotte was helpful, smiley,and chatty.
11 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Salisbury
Hey Sherry,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jessica from Salisbury
Jessica from Salisbury
Amazing service, very understanding & helpful. Pure kindness. Couldn’t recommend enough!
11 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Salisbury
Hey Fiona,
Thanks for the lovely review and fantastic support for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jessica was really helpful to find a…
Jessica was really helpful to find a great deal when there were issues and even found us a deal for a phone contract too
11 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Salisbury
Hey There,
Thanks for the lovely review and the fantastic support you’ve shown for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really friendly and helpful
Jessica was really friendly and helpful. Made us feel comfortable and at ease
11 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Salisbury
Hey Rebecca,
Thanks for the lovely review and fantastic support for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very efficient
Very efficient, clear, and quick. Extremely knowledgeable and pleasant person who served me
11 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Salisbury
Hey Don,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Polite
Polite, fast & efficient service from Jessica at Salisbury branch.
10 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Salisbury
Hey David,
Thanks for the lovely review and fantastic support for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jessica was very helpful and…
Jessica was very helpful and professional.
10 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Salisbury
Hey Alex,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jessica has been very helpfull by…
Jessica has been very helpfull by making adjustments to my mobile line and also helped me to choose a broadband for my new home!
10 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Salisbury
Hey Alin,
Thanks for the lovely review and fantastic support for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lexi was a helpful
Lexi was a helpful, thank you for the service
9 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Salisbury
Hey Wendy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The bad, the good - and there wasn't any ugly
The BAD _Long wait to see a customer rep. Always like this when I try to see an actual person for information. Initially I only rated this company 2 out of 5, because I had to wait nearly half an hour in order to see a customer representative.
The GOOD - have been out of contract for a long time now and just didn't understand all the jargon so didn't want to deal with renewing online. The person I eventually saw was very nice, found me a much cheaper deal and I cannot fault her customer service - so in the end, it was well worth my wait. I think I've saved an awful lot of money!
8 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Salisbury
Hey Jen,
Thank you for taking the time to share your experience with the service. It’s not the experience we wish to create for any of our customers.
You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm or use webchat through this link: https://www.vodafone.co.uk/paymcd. Alternately you can contact our Social media team via Facebook at http://vodafone.uk/3lCYUxW or on Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Charlotte was very helpful today
Charlotte was very helpful today
Thanks so much
7 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Salisbury
Hey Peter,
Thanks for the lovely review and fantastic support for Charlotte. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jessica was just amazing!
Jessica was just amazing!! She give us a great help with everything we needed!!
7 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Salisbury
Hey Ana,
Thanks for the lovely review and fantastic support for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lexi gave a greate service
Lexi gave a greate service, thank you.
5 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Salisbury
Hey Bruce,
Thanks for the lovely review and fantastic support for Lexi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jessica was very helpful and…
Jessica was very helpful and knowledgeable, sorted out my new phone quickly and efficiently
4 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Salisbury
Hey Caroline,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Alexandra great customer service
Alexandra great customer service, everything went well
3 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Salisbury
Hey Tomasi,
Thanks for the lovely review and fantastic support for Alexandra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Salisbury
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Jack was excellent
Jack was excellent.
Knowledgeable, efficient, and very friendly.
30 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Salisbury
Hey Michael,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service provided by…Jessica
Amazing customer service provided by Jessica
30 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Salisbury
Hey lexie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Easy, good service, straight to the point, friendly and welcoming.
29 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Salisbury
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had an issue understanding my bills
I had an issue understanding my bills and the discounts applied to each of my 3 contacts so I popped in to my local store in Salisbury and a staff member came and asked if I needed any help, She said her name was charlotte and had taken me to sit and look over my concerns, She was extremely patience with me and helped me with all my questions (there was a lot of them) but I left knowing how to understand the charges and I didn't realise that 2 of my contracts were over and I was able to upgrade and get 2 new phones which I will be coming back this week for. The customer service she has provided was exceptional and she will be my go to staff member for all my problems. Thanks again!
24 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Salisbury
Hey James,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
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