Excellent customer service. Seb was extremely helpful, patient, and understanding of our limited knowledge of the world of mobile phones. They explained everything clearly and made the whole experienc... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ Sheffield, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Had a brilliant experience in the crystal peaks office recently from Paul and chris . Credit to the company would definitely recommend if you need any phone or broadband advice . Thanks again
A empresa respondeu
Ordered an upgrade phone online to collect in store. Wasn't sure how to set it up so asked if the store assistant (Ross) could help. No problem whatsoever, couldn't have been more helpful and at no... Ver mais
A empresa respondeu
Stood waiting for ages before was acknowledged and offered a seat, and told someone would be with us shortly. Once seen service was pretty good and easy enough
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Sheffield Crystal Peaks
Escrito pela empresa
Informações de contato
Unit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ, Sheffield, Reino Unido
4,9
Excelente
368 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service
After having loads of problems with 02 i popped in to vodafone in crystal pecks and spoke to natasha who helped me move from 02 to vodafone with no issues and explained everything that would happen.
10 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Michael. Thank you for your review for Natasha. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone Upgrade
Paul was excellent throughout the whole process - cheerful and knowledgeable.
10 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Stephen.
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team.
I called into the Vodafone shop in…
I called into the Vodafone shop in Crystal Peaks Sheffield on Sunday, I met Paul who assisted me in upgrading my current iPhone. Paul explained all the features & benefits of the New iPhone 16, & he didn’t put any pressure on me to make a decision. I went away to consider my options. I came back later & conclude the sale with both Paul & Natasha. Natasha & Paul were very friendly & knowledgeable & it was a pleasure to deal with them. They are a credit to the store & Vodafone.
Stephen Thurman
9 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Stephan,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Top service from Reece at Crystal Peaks
Reece at Crystal Peaks Sheffield gave me great service. He gave me the best options for my needs without being pushy and selling me something I don't need. Really easy transaction. Genuine and friendly service- can't fault him!
8 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Rachael. Thank you for your review for Reece. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris, crystal peaks
7 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Paul,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Went to crystal peaks store in…
Went to crystal peaks store in Sheffield Chris went the extra mile to help us out with my new phone and setup for me. Thanks a lot Chris.
5 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Terry,
This is lovely feedback for Chris. Thanks for your kind words and taking your time to share the experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hello, Alison,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
…help
Went in for help with my sons phone ..sorted no problem 😊
Natasha was the most helpful advicer. Also sorted out a new phone and a saving on my account.
Super star
Thank you 😊
3 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Shell,
It's great to see you had such a positive experience with Natasha. This is absolutely what we aim for! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
New contract
Was served by a customer service assistant called Natasha. She explained everything really well and arranged my new contract. Excellent customer service and knowledge. Natasha is a credit to Vodaphone!!!
31 de janeiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great dealing with Natasha at Crystal…
Great dealing with Natasha at Crystal Peaks. Listened to what I was saying and gave great advice. So much better talking face to face rather than doing on line. Also convinced me to stay with Vodafone.
29 de janeiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi John,
It's lovely to see you had such a positive experience with Natasha. We're delighted that her service has convinced you to stay with us! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi. Thank you for your review for Craig. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spoke to Reece for an upgrade
Spoke to Reece for an upgrade. Really really helpful. Easy to talk to and really polite.
23 de janeiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Gary,
Thanks for your lovely feedback for Reece! It's just what we love to see 🙂 If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Superb
Simply awesome, Natasha was the bet knowledgeable helpful bubbly lady that dealt with me.
She listened to my requirements tippety tap on the keyboard here's an amazing deal...
As ready as that tap your card, sign the pad and have a nice day.. what a very easy pleasant way to do business.
Thank you
18 de janeiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Matthew,
Thank you for taking the time to review and share this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Craig made buying my pad easy and…
Craig made buying my pad easy and painless!
22 de janeiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Mark. Thank you for your review for Craig. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Natasha verry helpfully service
Natasha verry helpfully service
21 de janeiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Glynn,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Craig was excellent
Craig was excellent, set up my bew phone with everything I needed.
21 de janeiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Julie,
Thanks for your review for Craig. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Lovely
Lovely, friendly, knowledgeable customer service. Thanks Craig!
21 de janeiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Rosie,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent Service
Chris served me. He knew his stuff and nothing was too much trouble. I was very happy with the service I received.
13 de janeiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Donna,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Chris at Crystal Peaks
Chris at Crystal Peaks, Sheffield Chris was very helpful in finding out what had happened with my online order that had been cancelled with no notification. He set me up and ordered my new phone and was very helpful all round
16 de janeiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Joanne,
Thanks for taking the time to write such a great review! We're delighted that Chris was able to resolved the issue with your phone order. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Chris was amazing
Chris went above and beyond to help me choose my phone 30/1/24 , and supported me when I had issues transferring to my new phone , came back onto the store 8/1/25 and he was happy to help , he's so pleasant and knowledgeable and asset to your company.
8 de janeiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Debbie,
It's great to hear about your recent experience, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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