Excellent customer service. Seb was extremely helpful, patient, and understanding of our limited knowledge of the world of mobile phones. They explained everything clearly and made the whole experienc... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ Sheffield, GB
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Veja o que dizem as avaliações
Had a brilliant experience in the crystal peaks office recently from Paul and chris . Credit to the company would definitely recommend if you need any phone or broadband advice . Thanks again
A empresa respondeu
Ordered an upgrade phone online to collect in store. Wasn't sure how to set it up so asked if the store assistant (Ross) could help. No problem whatsoever, couldn't have been more helpful and at no... Ver mais
A empresa respondeu
Stood waiting for ages before was acknowledged and offered a seat, and told someone would be with us shortly. Once seen service was pretty good and easy enough
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Sheffield Crystal Peaks
Escrito pela empresa
Informações de contato
Unit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ, Sheffield, Reino Unido
4,9
Excelente
368 avaliações
Pede aos clientes que avaliem
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Reece did my upgrade and was very…
Reece did my upgrade and was very helpful thankyou Reece
24 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Paul,
Thanks for the lovely review and fantastic support for Reece.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hi have just upgraded my phone today…
Hi have just upgraded my phone today the guy who looked after me today [paul] crystal peaks he was amazing I must have sat there 1hr going through all costs but in the end I got the best offer really good customer help 👍
15 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Katy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The assistant was so kind and well…
The assistant was so kind and well mannered,explained everything in details and went above and beyond. Will be back Thank you Fiz
11 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Linda,
It's always a pleasure to read such positive comments. Thank you for the wonderful review.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fiz - Great Customer Service
Fiz,
The gentleman that looked after me was very friendly and helpful went out of his way to deal with my enquiry.
Great customer service
11 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Jo,
Thanks for the lovely review and fantastic support for Fiz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had issue with my phone for over a…
Had issue with my phone for over a week, I went to shop as the chap in store Fiz rectified my issue I was very happy walked out of shop with a smile. Thanks
10 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey David,
Delighted to hear that the store agent managed to address the issue. We value your kind feedback.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, helped with all products and what he recommended.
Very happy customer
9 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Diane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The best customer service with Chris at Vodafone took the time to explain…
Chris took the time to explain everything in great detail. I've felt abit let down with Vodafone customer service in the past but not any more. I will definitely make a detour to visit crystal peaks to visit Chris for his knowledge and caring approach. More people like him please on your team. It really made the difference of me leaving or staying with Vodafone.
5 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Lisa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I visited the store in crystal peaks…
I visited the store in crystal peaks Chris was very patient and explained everything to me
3 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
In store staff were very helpful and…
In store staff were very helpful and supportive explaining everything very clearly Paul made sure everything was finalised before I left the shop.
The only glitch was the system used for the upgrade seemed to be rejecting data which took longer than it should have been
5 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Steve,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Joshua,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris today from Crystal peaks branch…
Chris today from Crystal peaks branch was very helpful! Went in as our SIM cards were up and came out with better deals and cheaper. Great customer service, friendly and prompt. Thank you for your help today.
22 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hello Rachael,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very Good Service by Fiz
Very Good Service by Fiz. 10/10 sorted my new phone out and transfered everything over.
7 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Kim. Thank you for your review for Fiz. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fiz was very pleasant and helpful🥰
Fiz was very pleasant and helpful
5 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Jessie,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Natasha was amazing through my upgrade…
Natasha was amazing through my upgrade order thankyou!
7 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Mark,
Thank you for your review for Natasha. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Natasha was great
Natasha was great! Really friendly & helpful
5 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Chris,
Thanks for the excellent feedback for Natasha, it's greatly valued. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant service from chris at crystal…
Brilliant service from chris at crystal peaks made it a proper easy upgrade
Top man
5 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Rik,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great service
Great service
From a Very patient and experienced sales person
2 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Laurence,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hey Elaine,
Thanks for letting us know what an amazing job we did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, efficient, friendly and fully sorted 7 day return item as well suggesting saving on another airtime plan.
4 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Phil, It's great to hear how helpful our team were on your recent vist to our Crystal Peaks store.
Thanks, The Vodafone Social Media Team
Lovely advisor
Lovely advisor, very helpful and friendly his name was Chris
11 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Sheffield Crystal Peaks
Hi Beth,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
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