I visited the Stirling store on Saturday and I was served by Maryam. I honestly cannot thank you enough for your time and patience. My query wasn’t straight forward and Maryam told me that she was new... Ver mais
A empresa respondeu
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA Stirling, GB
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I visited the Stirling store on Saturday and I was served by Maryam. I honestly cannot thank you enough for your time and patience. My query wasn’t straight forward and Maryam told me that she was new... Ver mais
A empresa respondeu
Great experience in Stirling store. Susie was a fantastic help to me, I’m not the best on tech. She took her time with me, explained everything thoroughly. A massive asset to Vodafone
A empresa respondeu
Your sales assistant Matt (in Stirling) was most helpful. His knowledge of your products was very impressive and the advice given whilst purchasing my new phone was most valuable. I would recomme... Ver mais
A empresa respondeu
Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.
A empresa respondeu
Escrito pela empresa
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA, Stirling, Reino Unido
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I was visiting Stirling and called in to your shop.
I knew I needed to upgrade and much prefer face to face. I find looking online overwhelming.
Susie met me with a smiling face and endless patience and knowledge
Not only did I buy a phone but changed our home WiFi from EE.
The whole experience was perfect for me.

Resposta da Vodafone UK - Stirling
I was changing 4 phones to new contacts and the process was very clunky, the same process had to be repeated 4 times for some reason !!
Fortunately Matt was incredibly patient and helpful with this.

Resposta da Vodafone UK - Stirling
I went for an upgrade at Vodafone Stirling and Caitlin helped me pick out a phone and plan that suited my needs. She was very nice, polite and easy to talk to.

Resposta da Vodafone UK - Stirling
Found the experience stress free.
Well explained as I am of the older generation.
Thanks to Caitlin.

Resposta da Vodafone UK - Stirling
I am an elderly disabled customer and was treated with respect and great patience from staff member Susie making my visit a pleasant one. If I could I would have given her 10 stars.
She fully understood my needs, and explained very clearly a very confusing situation that I was dealing with.

Resposta da Vodafone UK - Stirling
Matt was super friendly and helpful

Resposta da Vodafone UK - Stirling
Lindsey at the Stirling branch went above and beyond to make the experience of switching my phone snag free and enjoyable. She provided an excellent service, guided me through every step and gave me advice I could trust. Thank you!

Resposta da Vodafone UK - Stirling
Matt was very helpful, made it a quick and easy process to set up our new wifi contract

Resposta da Vodafone UK - Stirling
Callum was a top class guy with admirable people skills making my son who has adhd open up and talk to him about our upcoming football trip away. Callum helped me with my SIM card issue and the other manager I can’t quite remember her name but she was very helpful too, we had a great wee chat also. I actually enjoyed my wee visit to Vodafone. Although stressed out when I got there. Top class customer service. Hope the managers meeting goes well and Rock those shorts mate. 🤝 all the very best.

Resposta da Vodafone UK - Stirling
Callum was really great in helping me when I was enquiring about an upgrade, speaking me through all my options without trying to push my decision. He even helped entertain my little boy when he was getting restless. Great service!

Resposta da Vodafone UK - Stirling
Very very helpful in every way. Callum was excellent!

Resposta da Vodafone UK - Stirling
Susie went above and beyond to assist me with getting the best fibre and sim deal, 10/10 would be more than happy to do business here again 😁

Resposta da Vodafone UK - Stirling
The best customer service i have had in a long time couldn’t have been any better and will definitely be back again!

Resposta da Vodafone UK - Stirling
Courteous staff and very helpful. Served by Caitlin.

Resposta da Vodafone UK - Stirling
I been Vodafone shop in Stirling this morning Caitlin was amazing she was very helpful and friendly so much help.and give me very good deal .l need to go next month again for different deal.soo it was amazing l am very happy.

Resposta da Vodafone UK - Stirling
Very good experience. Alex was fantastic in finding me the best phone and sim deals and explained everything perfectly adapted to my phone needs.

Resposta da Vodafone UK - Stirling
Went into the store just to top up data. Caitlin was extremely helpful and reminded me that my airtime was out of contract. By the time I left caitlin had renewed my airtime contract with a very good rate.

Resposta da Vodafone UK - Stirling
Josh, despite me having already purchased a phone from his colleague on the weekend just before closing, kindly dedicated an extra 45 min of his time explaining what I purchased and helped me understand the new phone details. He is a credit to vodsfone and the reason I didnt cancel my contract. Thank you.

Resposta da Vodafone UK - Stirling
Josh was incredible! He was friendly and effecient and saved me money in the long run! The whole team were friendly and supportive, Tegan and Alexander also tagged in to help with my issue and were lovely.

Resposta da Vodafone UK - Stirling
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