Visited the sutton store today due to issue with my s24 ultra battery. I was met by friendly staff. Jag was my customer service rep. Jag was amazing and worked out a fantastic deal on a new Z8 fold.... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit SU8 , No 95 The Parade, B72 1PL Sutton Coldfield, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I had a nightmare with my apple iPhone as it was not working. As my phone was with Vodafone I went straight to the store. Despite it being busy and I was not purchasing anything Chris was brilliant. S... Ver mais
A empresa respondeu
I was served in store by James. He has excellent customer service skills & is very personable. He listened to all I required & expected from a new phone. He came up with a very suitable option for... Ver mais
A empresa respondeu
Jag was very helpful today in helping me choose a new phone and find the best deal to suit my needs. He answered all my questions and made the process very easy. Excellent service! :)
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Sutton Coldfield
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
Unit SU8 , No 95 The Parade, B72 1PL, Sutton Coldfield, Reino Unido
4,9
Excelente
325 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
store today due to…
Visited the sutton store today due to issue with my s24 ultra battery. I was met by friendly staff. Jag was my customer service rep. Jag was amazing and worked out a fantastic deal on a new Z8 fold. I was unhappy to say the least about my experience of my phone not working, but I left with a new phone due to Jag being so amazing.
5 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Sutton Coldfield
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a nightmare with my apple iPhone…
I had a nightmare with my apple iPhone as it was not working. As my phone was with Vodafone I went straight to the store. Despite it being busy and I was not purchasing anything Chris was brilliant. Sat me down, reassured me and talked me through it. A clear USP and benefit of being with Vodafone. Thank you Chris- life saver!
31 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Sutton Coldfield
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris was fantastic for me
31 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Sutton Coldfield
Hey Andy,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Nothing at the moment
31 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Sutton Coldfield
Hey Duncan,
Thank you for taking the time to share your experience with the service. It’s not the experience we wish to create for any of our customers.
You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm or use webchat through this link: https://www.vodafone.co.uk/paymcd. Alternately you can contact our Social media team via Facebook at http://vodafone.uk/3lCYUxW or on Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Jag was helpful with my query today
Jag was helpful with my query today. Thank you so much
30 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Sutton Coldfield
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Happy the service received in store by…
Happy the service received in store by jubel who helped with data transfer and phone setup
30 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Sutton Coldfield
Hey ,
Thanks for the lovely review and fantastic support for Jubel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris and Mac were very helpful in…
Chris and Mac were very helpful in assisting me with my problem
30 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Sutton Coldfield
Hey Robert,
Thanks for the lovely review and fantastic support for Chris and Mac.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
jag was helpful with my query
30 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Sutton Coldfield
Hey Eddie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jag was so helpful
Jag was so helpful, helped us with everything we needed, great service
29 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Sutton Coldfield
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jag was very helpful today in helping…
Jag was very helpful today in helping me choose a new phone and find the best deal to suit my needs. He answered all my questions and made the process very easy. Excellent service! :)
29 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Sutton Coldfield
Hey Amy,
Thanks for the lovely review and fantastic support for Jag. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served in store by James
I was served in store by James. He has excellent customer service skills & is very personable. He listened to all I required & expected from a new phone. He came up with a very suitable option for my requirements. He took the time to answer all my questions & set up my phone. Was not looking forward to a replacement but James made it as smoth as possible.
2 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Sutton Coldfield
Hey,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Credit to the team
Always great service in Sutton Coldfield branch. Jag was excellent - patient and tried every avenue to give me the best package for my needs
14 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Sutton Coldfield
Hey Pete,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing experience with Jag in Sutton…
Amazing experience with Jag in Sutton Coldfield branch.
Found a perfect and the most cost efficient option for me. Thank you!
8 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Sutton Coldfield
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jag went above and beyond to help us…
Jag went above and beyond to help us find the best deal. Friendly, patient and very helpful. Thank you ☺️
2 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Sutton Coldfield
Hey Gem,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in for a new phone and was happy…
Came in for a new phone and was happy with the service from Jag
1 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Sutton Coldfield
Hey Peter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in for help with my phone
Came in for help with my phone, a lovely gentleman called James was very helpful, he answered all my questions, sorted my issue and made the experience very enjoyable. 10/10 customer service.
30 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Sutton Coldfield
Hey Ellie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Shriya was really helpful
Shriya was really helpful, she helped me sort out my broken phone and gave me the best experience! Highly recommend
30 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Sutton Coldfield
"Hey Simran,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Shriya was the such a kind and patient…
Shriya was the such a kind and patient employee and helped me so much with my phone - thankyou Shriya!
29 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Sutton Coldfield
Hey Nandani,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Syd was really kind and helped me sort…
Syd was really kind and helped me sort my account out today!
30 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Sutton Coldfield
"Hey Samantha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Has viruses on my phone and thought it…
Has viruses on my phone and thought it was broke. Came in and James took the viruses off for me
30 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Sutton Coldfield
Hey Thelma,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.