Yusuf was an amazing help throughout the process. He worked quickly to get a new contract set up and was polite and friendly the entire way through (even with some minor technical difficulties). Great... Ver mais
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Localização
Trocar localizaçãoUnit 24 , Level One Lakeside Shopping Centre, RM20 2ZF West Thurrock, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Antony & Naz were absolutely amazing! They made my whole experience so swift, easy, and stress-free. On top of that, they were genuinely so funny and made the whole process very enjoyable. Couldn’t re... Ver mais
A empresa respondeu
Wow Blake from the lakeside store is amazing and so helpful I have been a victim of a scam and he spent a very long time helping me to sort it out personally. Even though no new contract was taken out... Ver mais
A empresa respondeu
Maddie was honestly the greatest provider ive come across. The work and effort she put it in was amazing and there's nothing more than you could ask for from a customer service provider. She's definit... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Thurrock Lakeside Experience
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF, West Thurrock, Reino Unido
4,9
Excelente
200 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Denisa is helping me all the time with…
Denisa is helping me all the time with all upgrades on my account. Best service all the time
2 de maio de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Gheorghe,
Thanks for the lovely review and fantastic support for Denisa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jackie has looked after me and has…
Jackie has looked after me and has provided excellent service. Really well done to her will return.
30 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Zeki,
Thanks for the lovely review and fantastic support for Jackie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Denisa helped me today with my upgrade…
Denisa helped me today with my upgrade and my additional lines. Very helpful and nice lady.
11 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Gideon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service laughed from start…
Brilliant service laughed from start till finish made my day Anthony is an asset to Vodafone as I’m a valued customer I really felt I received what I required
25 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hi Ms Wragg,
This is such an amazing review for Anthony. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Alia
Alia, was extremely helpful in the lakeside vodaphone. definitely recommend a promotion knows her stuff.
She sorted my issue of no internet within a matter of minutes really helpful individual.
24 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hi Elliot,
This is lovely feedback for Alia. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Denise is very helpful and very nice…
Denise is very helpful and very nice person
23 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hi Ashleigh,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Alia was very nice with us and she…
Alia was very nice with us and she helped with all my problems. Thanks for everything Alia
13 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hi Ion. Thank you for your review for Alia. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from the team in Lakeside
The team including Sam and three others from the shop in Lakeside deserve a big shout out and a big thank you. Excellent service. Very efficient and even went beyond and above to solve and sort out what another phone shop did not complete for me. They were able to get me fully signed up this time properly. I left with my phone working, my connections working and even another deal for my WiFi connection that I did not know of. Thanks to Sam for finding and adding that better deal on for me.
Really appreciate the team work and great collaboration I experience while being there..They made me feel at home too..took the time to understand the situation. Very patient helpful and kind. Thank you guys. Vodafone for me without a doubt just because of you. Fantastic team. Thanks again.
3 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hi Vickie,
Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Went today in store
Went today in store, was served by Maddi, great seller and great experience
23 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Maddi was great
23 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Maria was very friendly and helpful…
Maria was very friendly and helpful done got two new sims she have done it so quickly 💯 times better then phone the company
21 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Alex,
Thanks for letting us know what an amazing job Maria did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Incredibly helpful
Denisa was very supportive and helped with not just the phone contract, but teaching us other things that we can do on the app etc and spent that little bit of extra time explaining things when needed.
12 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hi,
This is lovely feedback for Denisa. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Top tier professionalism from Alia.
I recently had the pleasure of being assisted by Alia at the Vodafone store in Lakeside Shopping Centre, and I cannot recommend her highly enough. From the moment I walked in, Alia’s professionalism and friendly demeanor immediately put me at ease. She has a warm and positive personality that made the entire experience enjoyable and stress-free.
Alia demonstrated an exceptional understanding of her role and the products and services offered by Vodafone. She carefully listened to my requirements and took the time to fully understand my needs without making me feel rushed or pressured into making a decision. Her approach was both respectful and considerate, creating an environment where I felt confident in the advice she provided.
What truly stood out was Alia’s ability to find the ideal solution for my line rental plan. She thoughtfully evaluated my usage and budget, recommending a plan that was perfectly tailored to meet my needs. Her thoroughness and attention to detail ensured that every aspect of my requirements was addressed, and her explanations were clear and easy to understand.
I left the store feeling completely satisfied, not only with the plan she helped me choose but also with the outstanding customer service I received. Alia is a credit to Vodafone, and I would gladly recommend her to anyone looking for professional, knowledgeable, and customer-focused assistance.
Thank you, Alia, for making my experience so positive and for going above and beyond to meet my needs!
9 de dezembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hi Corey,
Thanks for taking the time to write such a wonderful review! We're delighted that Alia provided the excellent service we aim for - we absolutely love to see it. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hi Radu,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Exceptional customer service
Anthony in the Lakeside branch was absolutely wonderful. So helpful, patient, professional and kind. An asset to the company. Thank you for the exceptional customer service and the human kindness.
5 de dezembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hello, Elizabeth,
It's great to hear about the positive experience which you had with Anthony. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service
I was served by Maria and she helped me a lot. Answered all my questions and we had a lovely chat
29 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hi there,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Denisa ⭐️⭐️⭐️⭐️⭐️
Denisa is a star, ⭐. She is a very caring person that took her time to explain everything for me and sorted out my upgrade.
Definitely she will be the one the sort out my account from now on.
29 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Gheorghe,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Wonderful service from Jackie,fixed…
Wonderful service from Jackie,fixed issues on my phone.
5 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hi there,
Thanks for the great feedback for Jackie, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone Lakeside
Alia the assistant was patient , helpful and understanding of our phone issue. She helped us without being pushy and made our Vodafone experience very easy and comfortable.
26 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hey Roy, I'm glad Alia was so helpful and understanding today 😊
All the best, The Vodafone Social Media Team
That they can found someone to help them all the time when they need it
“I’ve had a great experience with Denisa at Vodafone overall. Their network coverage is impressive, ensuring I stay connected in both urban and rural areas. The data speeds are reliable, making it easy to stream and browse without interruptions.
Additionally, I’ve found the Denisa to be incredibly helpful. It provides quick answers to my questions and assists with managing my account seamlessly. The combination of excellent service and a user-friendly digital assistant makes my experience with Vodafone very positive. Highly recommended!”
23 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Thurrock Lakeside Experience
Hi Andresa,
This is lovely feedback for Denisa. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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