Daryl was incredibly helpful, friendly, and professional. He made everything so easy and provided excellent customer service. A real credit to Vodafone.Thanks Daryl.
A empresa respondeu
Localização
Trocar localização11 High Street, KT12 1DG WALTON-ON-THAMES, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Daryl was extremely helpful and professional throughout. He explained everything as he went along and helped my father and I to obtain the best deal for our home broadband and monthly phone tariffs. W... Ver mais
A empresa respondeu
I have always had a fantastic experience in the Walton on Thames branch where the staff go out of their way to be helpful and explain things to me. One particular member of the team Amarendra has alwa... Ver mais
A empresa respondeu
Daryl was super-helpful regarding a smartphone and a wireless charger - BIG thanks for explaining clearly and courteously! I’ve spoken to him previously (about my son’s first mobile plan) - and again... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Walton on Thames
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
11 High Street, KT12 1DG, WALTON-ON-THAMES, Reino Unido
4,9
Excelente
273 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lovely service from Walton team
Richard and the guys where great in the Walton store, they where very welcoming and knowledgeable. That I had have already brought a friend into back in as she was looking for a contract and found the team so trustworthy and helpful
29 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Walton on Thames
Hi Eve,
Thank you for reviewing and sharing this feedback for Richard and the team.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lovely friendly helpful
Lovely friendly helpful, they ste always keen to help here
30 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Walton on Thames
Hey ,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Good customer service in store
Vodafone team at Walton give great customer service.
29 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Walton on Thames
Hi Mr Haycock,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the Walton store.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Super experience
Amar at the Walton branch was very thorough, patient and courteous. Thank you so much!
28 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Walton on Thames
Thanks for your awesome feedback Gamer bro 😊
All the best, The Vodafone Social Media Team
Extremely helpful staff
Extremely helpful staff. Daryl was so easy to deal with; helpful, knowledgable, and friendly too!
Richard, the Manager was also very
helpful.
I am very pleased with Vodafone
27 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Walton on Thames
Hey Wendy,
Thanks for the lovely review and fantastic support for Richard.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Very professional
Very professional, Richard took the time to meet all requirements. Quick and simple!
27 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Walton on Thames
Hey Kayley,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Walton Vodafone
Daryl was brilliant, knew exactly what to do. Would highly recommend
22 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Walton on Thames
Hey ,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Daryl is amazing
Daryl is amazing. So helpful and gracious. Will definitely be back. Xxx
9 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Walton on Thames
Hi Megan,
It's great to hear about the positive experience which you had with Daryl. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came into the walton branch to look at…
Came into the walton branch to look at a sim only deal , i spoke to Daryl and he was excellent at explaining all the deals to me .
Would highly recommend him
6 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Walton on Thames
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Daryl was excellent
Daryl was excellent, he helped me find the right phone and plan that fits my needs, he also helped me get the phone setup and transfer my data, which I don't think I would have managed myself.
Daryl is deserving of a raise.
1 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Walton on Thames
Hi Deb. Thank you for your review for Daryl. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great attention to detail
Daryl’s patience and helpfulness was extremely well appreciated. A great advocate for Vodafone.
28 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Walton on Thames
Hi Philip, thanks for your feedback for Daryl. It's great to see they were patient and helpful when you visited our store yesterday.
Thanks, The Vodafone Social Media Team
Daryl IN the WALTON-ON_THAMES store was… /
Daryl IN the WALTON-ON_THAMES store was super helpful.
I had a phone stolen + needed 3 days of help and advice dealing with various companies .
Daryl wait above + beyond IN his approach to customer care.
he deserves A bonus!!!
28 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Walton on Thames
Hi Joseph, I'm sorry to hear you've had your phone taken! But it's great to see Daryl went above and beyond to help get everything sorted for you and left such a great impression too.
Thanks again for your awesome feedback, The Vodafone Social Media Team
Great customer service
Daryl was an absolute superstar! He helped me with all my issues in a calm and very friendly manner. He was knowledgeable and took his time. Very patient too. Everything I needed was solved. I couldn’t be happier!!!
28 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Walton on Thames
Hi Caro, It's great to hear Daryl took their time to explain everything you needed.
Thanks, The Vodafone Social Media Team
I had a great experience at Walton…
I had a great experience at Walton store. Amar is so helpful.. reduced my monthly cost and also got me a new device. Great customer service.
27 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Walton on Thames
Hi Joy!
I'm glad to hear Amar was able to help you. If you need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Daryl was amazing and patient
Daryl was amazing and patient
27 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Walton on Thames
Thanks for excellent review, it's great to see Daryl left such a positive impression! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
The guys in the walton store Richard…
The guys in the walton store Richard and Amar where amazing. Despite how poor your systems seem to be extremely slow, eapecially for a tech compant your team in store were super competent and knowledable.
25 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Walton on Thames
Hello, Frauke,
It's lovely to hear that you received a great service from Richard and Amar in our Walton Store! Thanks for taking the time to provide feedback on this.
If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Vodafone Walton on Thames
The advisor was very helpful. He listened carefully to what I wanted and tried very hard to get me the best deal on the airtime for my phone. I will return to Vodafone Walton on Thames.
11 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Walton on Thames
Hi Susan,
Thanks for your review for our colleague in the Walton on Thames store. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very helpful staff today
Very helpful staff today - arranged a new second phone contract and updated my existing one. All very straightforward
12 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Walton on Thames
Hi Nick,
Thanks for your review for our Walton on Thames store. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
A very helpful and patient advisor who…
A very helpful and patient advisor who gave me a lot of time and clearly explained my purchase options. Highly recommended
12 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Walton on Thames
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Exceptional care in setting up new…
Exceptional care in setting up new phone and dealing with account issues
11 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Walton on Thames
It's great to see Stephen was so helpful setting up your new phone.
All the best, The Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.