Still waiting for delivery 10+ days after order. Tracking pretty much useless, acknowledging delivery is "stuck" in transit but no idea when it's going to be delivered. Fed up chasing it.
A empresa respondeu
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Veja o que dizem as avaliações
Love the chocolate pea protein. Its affordable and easy on the stomach. I don’t get gassy or anything from it. Since i don’t eat alot of protein, i drink this to help supplement it.
A empresa respondeu
VPA’s WPI is a clean, fast-absorbing whey protein isolate with great mixability and minimal ingredients. It’s low in carbs and fat, making it ideal for lean muscle building or post-workout recovery.... Ver mais
A empresa respondeu
The products are great. They do what they intend to do. The protein is not filled with unnecessary ingredients. The processing of orders is quick and delivery is usually the same and that is using Aus... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
VPA Australia is Australia's leading health and fitness brand. With over 20,000 reviews and 200,000 customers across Australia. We are 100% Australian owned and operated
Informações de contato
PO Box 7305, 4500, Brendale, Austrália
- 1300 669 264
- sales@vpa.com.au
- www.vpa.com.au
4,3
Excelente
605 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
fast efficient service and I like the…
fast efficient service and I like the free postage offer
26 de maio de 2025
Resposta da VPA Australia
Appreciate the love, Paul! Glad you’re enjoying the products and free shipping perks 🚚💨
– VPA Australia Customer Service
Resposta da VPA Australia
Thanks Brett! Great to hear our service and delivery are hitting the mark 💥
– VPA Australia Customer Service
Fast delivery and some of the best…
Fast delivery and some of the best tasting protein I've had, and no gritty texture
23 de maio de 2025
Avaliação não solicitada
Resposta da VPA Australia
Smooth and tasty – that’s the goal! Thanks for the awesome feedback 💪
– VPA Australia Customer Service
Excellent
Very quick postage. Excellent flavour, delicious.
30 de maio de 2025
Avaliação não solicitada
Resposta da VPA Australia
So glad you’re loving the flavour and speedy delivery, Bonnie! Thanks heaps for the support – we appreciate you 🙌
– VPA Australia Customer Service
Amazing product for vegan protein
Amazing product for vegan protein
I wish the packaging could be more environmentally responsible though- like changing the scoop to cardboard or use either recycled packaging or packets that can be recycled.
21 de maio de 2025
Avaliação não solicitada
Resposta da VPA Australia
Thanks for the honest feedback, Kate! We’re stoked you’re loving the protein, and we totally hear you on the packaging. It’s something we’re actively looking into – sustainability is definitely on our radar 🌱
– VPA Australia Customer Service
Decent price and delivery
Overall price and delivery is good. I found that the unique flavours (biscuit and birthday cake) had sand like consistency in the packet and a specific smell which is possibly the flavour filler. These took extra water to mix. The vanilla had a traditional consistency of the powder and mixed better, also did not have the distinct flavouring smell. I would personally stick to vanilla if i rebuy.
9 de maio de 2025
Avaliação não solicitada
Resposta da VPA Australia
Hey Shobit,
Thanks for the honest feedback!
We hear you, taste and texture can definitely be a personal thing, which is why we’ve got our Flavour Guarantee in place if something’s not hitting right.
We’ve sent you an email with return instructions, so check your inbox when you can.
Appreciate you giving the flavours a go!
Regards,
VPA Customer Service
IcedCoffee
The recent order Iced coffee having a very good flavour, I had previously ordered some other flavour but so far this one is the best. Your Frozen Banana did not had a strong flavour like the one I use to buy from Rule1. There frozen banana was really good.
13 de maio de 2025
Avaliação não solicitada
Resposta da VPA Australia
Thanks Nitesh! Awesome to hear the Iced Coffee was a win. We’re always refining our flavours – so thanks for calling out Frozen Banana. Your feedback keeps us sharp! 👌
– VPA Australia Customer Service
Great product at a good price and…
Great product at a good price and delivery was very quick
9 de maio de 2025
Avaliação não solicitada
Resposta da VPA Australia
Love to hear it, Susan! Thanks for the great vibes – we’ll keep doing our best to deliver top quality, fast 💥
– VPA Australia Customer Service
Amazing Products
I just love your products and have been using them for years now and the prompt delivery is amazing.
24 de abril de 2025
Resposta da VPA Australia
You're part of the fam, Dee-Anne! Thanks for being with us through the years – we love having you on board 🧡
– VPA Australia Customer Service
I haven’t even received my order yet
I haven’t even received my order yet, I ordered 15 days ago
24 de abril de 2025
Resposta da VPA Australia
Hi Sandhya,
We're really sorry to hear that your order hasn’t arrived yet. We understand how frustrating delays can be.
We’ve reached out to you via email to help sort this out right away. Please check your inbox when you can.
While we rely on courier updates, we never want our customers waiting too long or feeling ignored.
Thanks for your patience, we’re here to make it right!
Kind regards,
VPA Customer Service
Great products and prompt delivery
I have been purchasing from VPA for wuite some time now and the products are great.
Delivery is always really quick.
24 de abril de 2025
Resposta da VPA Australia
Thanks so much for sticking with us, Debbie! We’re glad to hear you’re loving the products and service – we’ll keep doing our best 💪
– VPA Australia Customer Service
Ice coffee is amazing
Ice coffee is amazing. Sweet but hits the spot for a morning pick me up.
1 de abril de 2025
Avaliação não solicitada
Resposta da VPA Australia
Love that it’s giving you that morning boost, Katrina! Iced Coffee is a fave here too ☕💥
– VPA Australia Customer Service
Protein powder
Protein powder is great. Fast shipping. One negative is that I had to decant into another container as the re-seal strip detached from one side on opening.
17 de abril de 2025
Avaliação não solicitada
Resposta da VPA Australia
Thanks for the feedback, Colin! Super glad you're enjoying the protein, and sorry about the reseal issue – we’re working on packaging improvements and your comment helps a lot 👷♂️
– VPA Australia Customer Service
Great quality product
Great quality product, many flavour choices and well priced. Quick shipping too. Will be buying again!
20 de abril de 2025
Avaliação não solicitada
Resposta da VPA Australia
We’re thrilled to hear that, Daniel! Can’t wait to get more of your favourites out to you next time 🎯
– VPA Australia Customer Service
We are Very happy with customer service…
We are Very happy with customer service and products. Delivery was overnight which is incredible the only problem I have is I had an allergic reaction to the creatine and coffee protein powder.
25 de março de 2025
Resposta da VPA Australia
Hi Kylie, thanks for the lovely feedback and we’re so sorry to hear about the reaction. Please feel free to reach out to us directly – we’d love to help find a better fit for you 💬
– VPA Australia Customer Service
Excellent product and really good…
Excellent product and really good services. I cannot be happier
25 de março de 2025
Resposta da VPA Australia
Thanks heaps, Carlos! So glad you’re loving both the products and our service – we’re here for it 🙌
– VPA Australia Customer Service
Prompt delivery of quality products
Prompt delivery of quality products
14 de março de 2025
Avaliação não solicitada
Resposta da VPA Australia
Appreciate the kind words, Tony! That’s exactly what we aim for 🚚💨
– VPA Australia Customer Service
Great flavours and easy to order
Great flavours on-line and the ordering process was really simple and fast. My order arrived quickly and without fuss.
1 de abril de 2025
Avaliação não solicitada
VPA team are always the best
VPA team are always the best. Fast and reliable
Thanks so much
25 de março de 2025
Resposta da VPA Australia
Thanks for the awesome feedback, Emmanuel! We’re lucky to have customers like you 💯
– VPA Australia Customer Service
I’ve had an awesome experience with…
I’ve had an awesome experience with this company so far! The delivery was super fast, which is a huge plus when you’re eager to get started. Their whey protein isolate is hands-down the best-tasting I’ve tried, smooth, delicious, and mixes perfectly. The quality of their supplements really stands out, and I’m already looking forward to trying their Venom pre-workout next. On top of that, their customer support is fantastic, friendly, responsive, and genuinely helpful whenever I’ve needed them. Highly recommend this brand to anyone serious about their fitness game! 👍🥇🚀
27 de março de 2025
Avaliação não solicitada
Resposta da VPA Australia
You’ve just made our day, Mark! Thanks for the amazing feedback – we can’t wait for you to try Venom next ⚡️
– VPA Australia Customer Service
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