Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great experience with this company. Ordered peel and stick mural and it arrived with panels all numbered and clear instructions. I realised I had input one of the measurements incorrectly but an email... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We are absolutely thrilled with our 'Brends' mural! It's transformed our downstairs living space and anyone who has seen it so far has commented how different it is and very calming to look at. The... Ver mais

Avaliado com 5 de um total de 5 estrelas

This mural wallpaper has completely transformed the space in a way that feels both intentional and effortlessly stylish. From the moment it was installed, it became the focal point of the room,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant service and product. I’ve never used wallpaper before but wanted something to elevate my home. My son’s room needed a makeover and Wallpaper Mural offered such beautiful patterns... Ver mais

Detalhes da empresa

  1. Loja de papel de parede

Escrito pela empresa

Premium Self-adhesive Wallpaper & Wall Murals. Fast worldwide shipping. Premium HD wallpaper murals printed and shipped in 2-5 business days. Transform any space to meet your taste with our premium, handcrafted, bespoke wallpaper murals. High quality, sustainable wallpaper. 5 star friendly service. Secure transactions. 1000+ designs. Peel & Stick Wallpaper.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

269 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 85% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Can't recommend wallpaper mural enough!!!

Found this company on Instagram and so happy I did there paper was so easy to order, and arrived quickly. Came via a reliable courier also. Wall paper arrived packed securely and packaged brilliant & with the instruction guide on how to put the paper up correctly. The wallpaper is fantastic quality so thick & easy to use. I purchased paste the wall ready made wallpaper adhesive from b&q to put it up and looks amazing up. I changed the wall the paper was originally going to go on and contacted max to ask if it was possible to order extra paper that I was short and nothing was any trouble the extra foot I was short arrived and was perfect. Can't recommend them enough thank you so much max

15 de março de 2023
Avaliado com 5 de um total de 5 estrelas

Great company with quality murals

I am super impressed with this company and their quality products. They were extremely helpful with answering our questions before we made our purchase. The mural was delivered when they said it would be and was beautifully wrapped and very well presented. The mural itself is incredible and we are over the moon with how it has transformed our granddaughter's playroom and it has her seal of approval! The decorator that hung the paper said it is the best quality paper he has worked with. I highly recommend this company and wouldn't hesitate to use them again.

23 de fevereiro de 2023
Avaliado com 4 de um total de 5 estrelas

Love the design, but air bubbles

Love the design, packaging, and ease of installation. My only complaint is after installation the wall keeps developing air bubbles in the mural. I followed the instructions to a T and keep smoothing them out only for them to return. Otherwise, great product

7 de fevereiro de 2023
logotipo da WallpaperMural

Resposta da WallpaperMural

Hi Katie,

Thank you for your review!

It's great to hear that you love the design and the ease of installation you get with our Peel & Stick wallpapers.

In relation to the air bubbles, we have seen air bubbles appear within the first 48 hours as the paper acclimatises to the room. If you use the included felt application tool to push these bubbles out any that were appearing should stop appearing. If they continue to appear that typically means that either the wall the wallpaper was applied to has a difficult surface to stick to, or that the room it's self has a high moisture level. If you have any further problems, please do not hesitate to contact us!

Kind regards,

WallpaperMural

Avaliado com 5 de um total de 5 estrelas

I’m new to wallpaper

I’m new to wallpaper, and when I received my order, I was so excited to get it hung. After my husband hung the wallpaper, we realized that it was probably not going to work in our bathroom because it was the peel and stick type, and it wasn’t a good texture for the bathroom. I hesitated to contact the company because I knew it was my mistake in ordering the wrong type of wallpaper for the bathroom. But I knew that I invested the money so I thought I would try to see if there was a solution that I could use to fix what I had done. The company responded quickly and helped me get to the bottom of the issue. Which was the type of wallpaper I ordered. They quickly offered to make it right and they printed the wallpaper again on the correct wallpaper. They gave me advice and made recommendations on what I needed to purchase to put it up correctly. In my opinion, They went above and beyond to correct a mistake that I made. And that’s very rare. I will continue to use this company and refer to my friends. And the second batch of wallpaper worked out perfectly! I couldn’t be happier.

23 de março de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

The wallpaper is coming off!

The wallpaper is beautiful but it won’t stay on the wall! We installed a peel and stick mural in February and it started out great. I live in the US Northeast and the weather has been getting warmer and the wallpaper is coming off! Everyday I am trying to smooth out bubbles that are becoming so large it’s almost impossible. There are now visible gaps in the panels, weird overlaps in other spots, and it’s even creased in places trying to smooth back out. I thought the peel and stick would have been the way to go, but clearly I was wrong. Very disappointing.

22 de março de 2023
logotipo da WallpaperMural

Resposta da WallpaperMural

Hi Erika,

Thank you for your review.

I’m very sorry to hear that you are having issues with your wallpaper. Usually Peel & Stick is a great alternative to our traditional pasted wallpapers it we very rarely have any issues with it. If the wallpaper is starting to come off it is likely not down to the weather conditions, but the walls surface. A member of the team will be in touch right away to investigate why this might be happening and how we can resolve this issue.

Kind regards,

Max

Avaliado com 2 de um total de 5 estrelas

Disappointed

I had really high expectations for this website. Ordered 2 wallpaper samples, which never arrived. Emailed the company who did then resend them, however they weren't samples of the actual wallpaper. They were samples of the material and the picture was what I ordered but it wasn't to scale or full size so very difficult to see what it would look like when on the wall, despite the small square showing 'actual size' in the corner, which looked grainy and blurred anyway. Unfortunately went with a different company instead which is a shame as I loved their designs.

9 de fevereiro de 2023
logotipo da WallpaperMural

Resposta da WallpaperMural

Hi Hollie,

Thank you for your review.

First of all I would like to apologise that the first sample order got lost in the post and for any inconvenience this may have caused.

In relation to the samples you received, they were samples of the actual wallpaper on your chosen wallpaper type. Due to our wallpapers being made-to-measure we can’t provide to scale samples for every sample order as each wall has different dimensions. Furthermore, we look to include the majority of each design in a sample to ensure that all areas of the mural are seen before ordering. If we were to scale the samples up you would only get a small section of the design and its colours. We introduced a 100% crop box on the right hand side of the sample that shows the mural to the scale of an average wall. This is to give you an indication of the print quality of your chosen design. In this case you were not happy with the print quality and chose not to order. This is the purpose of our samples, we provide actuate samples to ensure that our customers are happy with the print quality of the mural they are looking to order.

Finally, before we add any designs to our website we ensure they are of optimal print quality, if they are not, we will not add the design. We have strict print quality standards and print to 600 dpi which is more than our competitors. The two designs you ordered samples of are indeed on other websites, however, this also means that are using the same source design file so their prints will either be of the same quality or less.

Kind regards,

WallpaperMural

Avaliado com 5 de um total de 5 estrelas

Wallpaper for canvas

I used your wallpaper to create a new “painting” for our house! It turned out amazing and I get so many compliments. Kinda wish I would have just done the mural for the whole wall 😊

20 de março de 2023
Avaliado com 3 de um total de 5 estrelas

Great design but some shrinkage

Lovely design and good delivery. We bought the heavy grade paper as wanted best quality. Paper shrunk a little on the wall. Looked lovely when first hung but pulled away and shrunk leaving gaps and seams that weren’t there when hung. Lovely design but a little disappointing.

18 de março de 2023
logotipo da WallpaperMural

Resposta da WallpaperMural

Hi,

Thank you for your review. I’m very disappointed to hear that your wallpaper has shrunk. With a paste-the-wall wallpaper that is very rare and is only usually caused when the central heating is turned on before the paste has had time to dry, therefore, causing it to shrink.

If you you could send over some photos for our team to review that would be perfect. We never want to leave a customer unsatisfied with their wallpaper so a member of the team will be in touch to see how we can resolve this issue.

Kind regards,

WallpaperMural

Avaliado com 5 de um total de 5 estrelas

Samples

The sample we ordered came very quickly - unlike other companies in the same sector. Colour quality was great.

13 de fevereiro de 2023
Avaliado com 1 de um total de 5 estrelas

As someone who has purchased and…

As someone who has purchased and installed wallpaper on a number of occasions, I am really disappointed to have to write this review.

I was very excited to have found the Wispy Cloud wallpaper as it was exactly what I had envisioned for my daughters nursery. Unfortunately, I have been disappointed since the moment I started the process of purchasing. The chat support was amazing and very responsive, but whenever I needed to talk to the design team or anyone via email, it would take them 5+ business days to respond. So the ordering process ended up taking nearly 3 weeks, which is a very long time, especially when you are 33-36 weeks pregnant. Due to how long it took to get my questions answered and purchase the wallpaper, when it arrived and I was disappointed, I wasn’t able to make any last minute changes as it got too close to my due date. *Additionally, I sent them an email ahead of posting this review to give them a chance to try and provide some customer service and it’s been over a week with no response.

When it came to placing my order, the guidance around measurements was off significantly. I ordered the exact size I needed for my wall and was told I would be receiving 8 drops (49cm each) due to the size of my wall. In my experience (5+ wallpaper purchases from different companies), when they say 8 drops, they will send you 8 full drops. Instead, wallpapermural.com sent me 7 full drops and an 8th drop with only about 5” of mural on it. Then in addition to this, the first instruction for installation is to measure out from the left side of the wall 45 cm and draw a line. Then you install the first drop along that line which means you are cutting off 4 cm from the start. Thankfully, I noticed that the 8th drop was incomplete and chose to modify the first step and draw the right vertical line at 49 cm (the exact width of the drop), otherwise my wallpaper would not have fit.

Regarding quality - The image of the wallpaper is beautiful, exactly what you see on the website. But the quality of the paper itself did not meet my expectations. The wallpaper is extremely thin, construction paper is thicker. I reached out prior to purchasing because I have textured walls and I wanted to confirm that this wallpaper (1) would adhere to my wall and (2) would look smooth, and was told if I went with the traditional wallpaper that it would work great. Well I am sad to report that it in fact does not look great and you can see the texture through the wallpaper significantly. The wallpaper we purchased for my son’s room was bought on Etsy and I assumed going through a company that specializes in wallpaper that it would be even better quality and I was very wrong. My sons wallpaper was SIGNIFICANTLY thicker and better quality and shows zero texture through.

Regarding installation - I have installed 5+ wallpapers in my home and never has any one of those been an edge to edge application. That is usually saved for the cheap off the shelf wallpapers. Unfortunately, this was an edge to edge wallpaper install and due to the texture in my walls, the seams are EXTREMELY noticeable because the edges of the wallpaper itself are white so wherever the edges are uneven due to the rise and fall of texture, you can see the edge of the wallpaper. It doesn’t matter that they are lined up edge to edge perfectly. My sons wallpaper doesn’t show any seams at all and I think that is heavily due to the fact that his wallpaper is very thick and the application process was the overlap and cut method. Just looks so much cleaner.

Overall, I would not recommend that you order this product.

21 de fevereiro de 2023
logotipo da WallpaperMural

Resposta da WallpaperMural

Hi Ellie,

Thank you for your review. We are deeply disappointed that you are unhappy with your wallpaper.

In relation to the email, you have sent in, we have in fact replied to you on Monday 6th of March offering assistance to try and resolve this issue. We are yet to receive a reply from you - I assume the email must have landed in your spam inbox based upon this review.

We aim to reply within 1 working day to all emails that we receive. We are small company of only 4 people so any design requests or edits can sometimes take longer than 1 working day. Having looked through all our email conversations, the longest period over which we did not reply was two days from the 4th to the 6th of February which happened to be a weekend when we are not in the office. You sent in multiple design proof requests on the 8th and 9th of February which were all replied to and dealt with on the 9th of February.

In relation to the wall sizing, all our wallpaper murals are printed made-to-measure. For a wallpaper to be made-to-measure we use the dimensions provide by the customer when an order is placed. We then add 3 cm to each edge to ensure margin for error as well as some trim. Our wallpaper is then cut into 48 cm wide panels that are numbered from left to right. Therefore, there is no reason why we would print the final panel the full width. Doing so would distort the design crop you had chosen during ordering as well as create more waste - something we actively try to avoid. Furthermore, the first step in the instructions says to measure 45 cm from the left because that would mean that the 3 cm we had added as a precaution would then be trimmed away (48 cm wide panels, not 49 cm). If the wallpaper would not have fit even with the 4 cm overlap you tried, then your measurements were likely wrong as the total width we add to the dimensions stated by the customer is 6 cm which exceeds a 4 cm overlap.

We are glad to hear that the design and print quality exceeded your expectations, but disappointed to hear that you think our Traditional wallpaper is thin. I can assure you we only use premium papers that are of the highest quality. Our Traditional wallpaper is 150 gsm which is thicker than industry standard as well as our competition at 130 gsm. Installing any wallpaper over a highly textured knockdown wall such as yours may always allow the texture to show through, wallpaper should be installed onto a smooth flat wall. We do offer a Heavy-Grade wallpaper that is 300 gsm that might have been more suited to your requirements – this is something we have mentioned in our reply to you via email last Monday.

In relation to installation, edge to edge application or Butt Joined panels has been the standard with wallpaper for hundreds of years. Overlapped panels are not the standard but were introduced when cheap vinyl wallpapers entered the market. The reason for the overlap is because cheap vinyl wallpaper shrinks, therefore the overlap would then hide any shrinkage gaps between the installed panels. The noticeable seams you are seeing are caused by the highly textured surface underneath the wallpaper.

Overall, we are extremely sorry to hear you have had a poor experience with WallpaperMural. We would really love to resolve this issue as soon as possibly so if you could please reply to our email that would be greatly appreciated.

Kind regards,

WallpaperMural

Avaliado com 4 de um total de 5 estrelas

Looks Great!

The wallpaper mural was great quality and looks brilliant.
We chose the self adhesive one - it was easy to apply but realistically you need 2 people involved to match up the patter

20 de janeiro de 2023

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais