Wantedwin Avaliações 68

Resposta de Wantedwin

16 de jan. de 2026

Dear Rene,

Thank you very much for your kind words!

We’re delighted to hear that you had a positive experience with our casino. Your support means a lot to us, and we’ll continue working to provide great games, rewarding offers, and reliable service.

We look forward to welcoming you back again soon!

Best regards,
WantedWin Casino Team

Resposta de Wantedwin

16 de jan. de 2026

Dear Yasmin,

Thank you for your honest feedback.

We’re glad to hear that your payout was completed successfully, and we appreciate your patience during the process. While delays can occasionally occur due to verification or processing procedures, we’re happy to know that overall your experience was satisfactory.

Thank you for giving us a chance, and we hope to provide you with an even smoother experience in the future.

Best regards,
WantedWin Casino Team

Resposta de Wantedwin

16 de jan. de 2026

Dear Consumer,

Thank you for sharing your experience.

We’re sorry to hear about your frustration. We understand how disappointing it can feel when free spins or bonus features do not trigger as expected.

Please note that game outcomes, including bonus rounds and free spins, are determined by certified random number generators (RNG) and are not influenced by bet size or number of spins. As a result, long sequences without bonus features can occur, even though this can understandably feel unfair.

We appreciate your feedback and encourage you to reach out to our support team if you would like further clarification.

Best regards,
WantedWin Casino Team

Resposta de Wantedwin

16 de jan. de 2026

Dear Deniz,

Thank you for your feedback.

We’re sorry to hear that you’re experiencing issues with bonuses and that this has caused frustration. Bonus eligibility can be affected by certain account conditions or promotional rules, which may result in temporary or permanent restrictions.

We understand how this may feel, and we encourage you to contact our support team directly so your account can be reviewed in detail and the situation clarified.

Our team will be happy to assist you and provide transparent information regarding your bonus status.

Best regards,
WantedWin Casino Team

Resposta de Wantedwin

16 de jan. de 2026

Dear Kristian,

Thank you very much for your kind feedback!

We’re happy to hear that you enjoyed our offers and games, and that our customer service met your expectations. It’s great to know you had a positive and comfortable playing experience.

We truly appreciate your support and hope to see you again soon!

Best regards,
WantedWin Casino Team

Resposta de Wantedwin

1 de abr. de 2025

Dear Josh,

Thank you for your feedback.

We’re delighted to hear that you’re enjoying our customer service, generous bonuses, and fast withdrawals! At our casino, we strive to create a seamless and enjoyable gaming experience for our players by ensuring top-tier support, exciting promotions, and hassle-free transactions.
Your positive feedback means the world to us and reinforces our commitment to maintaining high standards. It’s players like you who inspire us to keep improving, and we truly appreciate your support.

If you ever have any questions or suggestions, please don’t hesitate to reach out to our support team—we’re always happy to help!

Best Regards,
WantedWin Casino Team

Resposta de Wantedwin

27 de fev. de 2025

Dear Amy,

Thank you for contacting us and sharing your concerns.

We sincerely apologize for the unfortunate situation that has occurred, and we fully understand the frustration it has caused you. Your feelings are completely valid.

We would like to take a moment to clarify the situation regarding your account. During the registration process, you selected a country that is restricted by our Terms and Conditions.

This mistake was the reason why your account has been temporarily suspended. The suspension allows us the necessary time to verify your profile and ensure compliance with our policies.

In order for us can change your data in your profile, please upload the document that proves your address. It can be a bank statment or utility bill in PDF format issued within the last 90 days. After your acocunt is verified, the access will be restored.

We would like to reassure you that we are a licensed and fully regulated casino. Our operations are built on transparency and fairness, and we always adhere to clear and honest rules regarding our players.

Your satisfaction is our priority, and we are here to help with any further questions or concerns. Feel free to contact us anytime – we are always available to provide assistance.

Kind Regards,
WantedWin Casino Team

Resposta de Wantedwin

19 de fev. de 2025

Sehr geehrte Noraxi,

vielen Dank für Ihr Feedback.

Es freut uns sehr zu hören, dass Ihre Erfahrung mit unserem Casino so positiv war.
Es freut uns sehr zu hören, dass Ihnen die Atmosphäre und unsere Spielauswahl gefallen. Außerdem ist es schön zu wissen, dass der Auszahlungs- und Verifizierungsprozess für Sie reibungslos verlief.

Wir wissen, wie wichtig zügige Transaktionen sind, und freuen uns, dass wir Ihre Erwartungen in dieser Hinsicht erfüllen konnten.

Wenn Sie noch weitere Gedanken oder Vorschläge haben, können Sie sich jederzeit an unser Team wenden.

Mit freundlichen Grüßen,
WantedWin Casino Team

Resposta de Wantedwin

14 de fev. de 2025

Dear Mike,

Thank you for contacting us and sharing your concerns.
We sincerely apologize for the challenges you encountered during the verification process. We fully recognize how frustrating this experience can be.

Let us note that due to our Terms and Conditions, each player should only use their own personal devices as creating duplicate registrations is a violation of our T&C and Bonus Policy and may lead to closure of all accounts involved, as well as confiscation of winnings obtained in violation of T&C.

In order to verify your account, you should provide us with some documents with several requirements, depending on the type of document, the requirement may vary.
We kindly ask you to contact us directly via chat or email so we can provide you with all the necessary information and provide examples of required documents if needed.


We want to assure you that we are fully committed to addressing and resolving this issue at hand. Your concerns are important to us, and we are dedicated to finding a satisfactory solution. Your satisfaction is our top priority.

Feel free to contact us anytime – we are always available to provide assistance.

Kind Regards,
WantedWin Casino Team

Resposta de Wantedwin

8 de fev. de 2025

Dear Larissa,

Thank you for taking the time to write the feedback. It means a lot to us.

We are glad to learn that you had a great experience with our casino.

We are delighted that your withdrawal requests have been processed successfully and promptly. We understand the importance of swift transactions, and we are pleased that we could meet your expectations in this regard.

If you ever have any more thoughts or suggestions, feel free to reach out to our team.

Best Regards,
WantedWin Casino Team

Resposta de Wantedwin

18 de jan. de 2025

Dear Danielle,

Thank you for contacting us and sharing your concerns. We sincerely regret the confusion you and your partner experienced during the recent withdrawal.

Let us refer to our Terms and Conditions.
First of all, please note that each player should only use their own personal devices as creating duplicate registrations is a violation of our T&C and Bonus Policy and may lead to closure of all accounts involved, as well as confiscation of winnings obtained in violation of T&C.

Moreover, by opening an account on our Website and by using our Website you warrant that you have never previously opened any other account on this platform, or received any money through an account that belonged to any other person.

In addition, using third-party payments is prohibited. The player should make deposits only from a bank account, bank cards, e-wallets or other payment methods that are registered in their own name.

Due to the fact of breaking our Terms and Conditions, the winnings were confiscated.

Please pay attention that we are a licensed casino and following the rules and regulations is our priority.
This license ensures that we adhere to strict standards and regulations designed to protect players, prevent money laundering, and promote responsible gambling practices.

We kindly ask your partner to contact us directly in case there are some questions or inquiries remaining so we can provide appropriate assistance.

Kind Regards,
WantedWin Casino Team

Resposta de Wantedwin

19 de dez. de 2024

Dear Jason,

Thank you for your feedback!

Let us provide a detailed explanation of your situation. Firstly, it is worth starting with the fact that we are an honest and licensed casino that operates exclusively within the rules and licence.

Secondly, as for your winnings, we sincerely congratulate you on your victory and wish you to always have good luck. However, your balance has been corrected in accordance with the current General Bonus Terms and Conditions, as they state: "The maximum winnings that will be paid out resulting from any free spins bonus will be 100 EUR, 100 USD, 150 AUD, 140 CAD, 160 NZD, 1000 NOK, 450 PLN, 13000 JPY, 630 BRL, 0.002 BTC, 0.19 BCH, 0.03 ETH, 0.63 LTC, 500 DOG, 100 USDT. Any winnings exceeding this amount will be forfeited upon withdrawal.". The balance was available for withdrawal after this procedure.

Thirdly, it is worth adding that, unfortunately, we are currently experiencing technical difficulties with withdrawals via credit cards. However, our team is actively working on solving this issue, and you were offered a few options on how you can withdraw your winnings.

We sincerely hope for your understanding of the situation!

If you have any questions, please do not hesitate to contact us.

Best regards,
WantedWinCasino Team

Resposta de Wantedwin

28 de nov. de 2024

Dear Customer,

Thank you for your feedback.
We want to note that we are a licensed casino and adhere to all regulatory requirements to provide you only with high-top services.

Regarding your concern, our terms and conditions specify that only one withdrawal can be processed per day. This is to help maintain a smooth and fast for all players.

Should you have any additional questions, or concerns, or require further clarification on any matter, please do not hesitate to reach out to us.

Kind Regards,
WantedWIn Casino Team

Resposta de Wantedwin

18 de set. de 2024

Dear Shubham,

We would like to express our heartfelt gratitude for your feedback.
Your perspective helps us understand what we are doing well and where we can improve.

We are absolutely delighted to hear that you appreciate our VIP services! Your satisfaction is our top priority.

We are glad that your withdrawl was processed successfully and quickly. We hope to see you as a winner again.

If you have additional questions, don't hesitate to contact us at any time. We are always ready to help you.

WantedWin Casino

Resposta de Wantedwin

18 de set. de 2024

Dear Daniel,

We sincerely appreciate you taking the time to share your feedback with us!

Your insights are invaluable and play a crucial role in helping us enhance our services and better meet your needs.

Kind Regards,
WantedWin Casino

Resposta de Wantedwin

19 de set. de 2024

Dear Joshua,

Thank you for contacting us and sharing your concerns. We sincerely regret the confusion you experienced during your gameplay.

Please allow us to clarify that it is not possible for bet amounts to be altered by us or automatically during the game. Occasionally, when entering a game for the first time, the bet may default to a higher amount, and it’s important to double-check and adjust your bet settings before playing. We always recommend taking a moment to review your settings to ensure they are as you prefer.

We genuinely understand how frustrating this might have been, and we appreciate your understanding in this matter. If you ever encounter a similar issue or have any concerns, please do not hesitate to reach out to us immediately. Our support team will be happy to investigate and assist promptly, ensuring everything is in order.

Your satisfaction is our priority, and we are here to help with any further questions or concerns. Feel free to contact us anytime – we are always available to provide assistance.

Kind regards,
WantedWin Casino