WatchObsession Avaliações 

162
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I wanted a new strap for a Briston Clubmaster. The watch came with a military strap, which I didn't really like. The watch has a tortoiseshell coloured case. With help from the team at Watch Obsessi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Easy to find exactly what I needed. Kept informed about a slight delay as they worked to source another delivery from the manufacturer. Item was then dispatched immediately, postage was very fast and... Ver mais

Avaliado com 5 de um total de 5 estrelas

Decided I needed a butterfly clasp instead of a buckle for my watch so I found myself at WatchObession. Ordered the buckle and it was delivered promptly however I had ordered the wrong size - my fault... Ver mais

Avaliado com 3 de um total de 5 estrelas

I have no complaint with Watch Obsession as a business based in the UK - but, if they are going to sell watch bands etc to far away places like Australia - perhaps they might tell you if you tick Fr... Ver mais

Detalhes da empresa

  1. Relojoaria

Escrito pela empresa

Experts in the Watch field, founded by watch lovers for the online watch community. WatchObsession boasts a massive inventory of Watch Straps, Tools and Accessories as well as a luxury Watch sourcing service with some watches stocked. Focused on a high level of customer service, WatchObsession will always aim to satisfy their customers every need.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

162 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

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4,7

Todas as avaliações

(162)

14 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very good

My second time shopping with Watch Obsession and I highly recommend. Great website, quality products and exceptional service. Very nice to shop from a company that really makes you feel that they care about you and their products.

14 de novembro de 2016
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service & price

I have just finished unpacking the watch of my dreams, an Omega Seamaster. From the day I emailed the company for delivery information and price I have found nothing but praise for this company. They maybe a small team but are truly dedicated to the love of watches and ensuring the customer needs are well looked after. I am absolutely delighted with the watch and would highly recommend WatchObseession to anybody seeking to buy a quality watch with excellent service at a competitive price.

21 de outubro de 2016
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent choice of straps, quick delivery

Ordered a replacement divers strap after browsing the extensive selection on Watch Obsession site, couldn't decide between a Hirsch or ISOfrane, went with ISOfrane in the end and it arrived the next day - very pleased with quality, would recommend.

5 de outubro de 2016
Avaliação não solicitada
logotipo da WatchObsession

Resposta da WatchObsession

Thanks Adam :-)

Avaliado com 5 de um total de 5 estrelas

Very good all round

Large range of very good quality products and very well dispatched and timely. Like a hard to find shop, this is a simply excellent online shop for watch things.

28 de setembro de 2016
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service and product knowledge

Needed another strap for my watch having ordered from Watch Obsession several years ago. Unable to find the same strap but customer service was excellent as they guided me through very similar straps as I had previously ordered. Arrived next day, fitted and looks as good as the original one brought many years ago , happy to recommend as use again, thsnks

30 de agosto de 2016
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Another great transaction

Watch Obsession have again come up trumps - they stock the Hirsch deployments I like and I have just bought another one, they're so good. Watch Obsession are quick, communicative and on my last purchase, when I over-extended the clasp and it became faulty, they replaced it immediately without questions. I've also bought a few straps from them. They are on my short list of favourite watch accessory providers, try them.

27 de agosto de 2016
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent.

Always excellent service, delivery,and products.
Would not hesitate to go to them for all my watch accessories.

17 de agosto de 2016
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

JPM Straps

Great selection of straps, including the excellent JPM straps at good prices. Fast shipping and an easy to use website.

11 de agosto de 2016
Avaliação não solicitada
logotipo da WatchObsession

Resposta da WatchObsession

Thank you Simon

Avaliado com 5 de um total de 5 estrelas

Fast to ship but poor customer service if you have a problem with your product

I purchased a strap which came with a buckle. The day I received the order I was excited to mount it on my bell & ross. Come to find out the hardware brand new from watch obsession was tapped incorrectly to the screw bar thread. Rendering the buckle useless.

Sent an email to WO to notify them the threads were bad on the buckle. No response. Send a 2nd email 10 days later and get a response from Gary. Clarified that the buckle was the only issue and would send a replacement. Here we are months later and no buckle.

Update:

EDIT: I would like to follow-up with this review.
I was made aware that Watch Obsession is under new management and my order was around that transition. I was promptly contacted by them and my initial issue was handled immediately. I have relief and confidence to continue to shop and support Watch Obsession and appreciate the immediate attention by Matthew once he became aware of my problem.

Thank you again!
Chris

8 de julho de 2016
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

NATO Strap.

Quick delivery and good quality strap that complimented my Omega Admiralty perfectly. I would happily use Watch Obsession again'

7 de julho de 2016
Avaliação não solicitada
logotipo da WatchObsession

Resposta da WatchObsession

Thanks for your review Robert.

Avaliado com 5 de um total de 5 estrelas

Superb service

I've bought a few straps and accessories from watch obsession; a few Hirsch straps, Natos and other bits and bobs and the quality and shipping have been great. But what really impressed me was the customer service from Matthew and Debbie. Simply excellent, certainly among the best I've experienced from any retailer. I've emailed to ask a few questions and they've been ultra quick, helpful, knowledgeable and generous. Can't recommend them more.

29 de junho de 2016
Avaliação não solicitada
logotipo da WatchObsession

Resposta da WatchObsession

Thank you Justin! Top customer.

Avaliado com 5 de um total de 5 estrelas

Superb!!!

Have used Watchobsession several times now,and can honestly say quality and service is second to none.
Order one day ,arrives the next.
Always kept informed of progress.
They are now my first stop for straps and accessories.
Highly recommended and buy with cofidence.

22 de junho de 2016
Avaliação não solicitada
logotipo da WatchObsession

Resposta da WatchObsession

Thanks :-)

Avaliado com 5 de um total de 5 estrelas

They Get Better And Better

I have been buying straps from WatchObsession since about 2013 or 2014. They were great back then and they have continued to get even better especially recently with a new (and drastically improved/impressive) website. The attention to detail with orders, paperwork, advice etc is all a lesson in how to manage and promote great service for a niche specialist business.

Their range is huge and there are (too) many options! I just wish I had more watches to put more straps on - now they are selling watches too perhaps that will lead somewhere in the end.

Anyway, buy with confidence.

10 de junho de 2016
Avaliação não solicitada
logotipo da WatchObsession

Resposta da WatchObsession

Thank you Charles for such a detailed review. Regards, M.

Avaliado com 5 de um total de 5 estrelas

Excellent service!

Bought a Hirsch watch strap from this site. Always a bit tentative when buying from somewhere for the first time but was really impressed by coming home to find my watch strap had been delivered already and packaged carefully.

Excellent service, will be back when I need to upgrade my watch! :)

28 de abril de 2016
Avaliação não solicitada
logotipo da WatchObsession

Resposta da WatchObsession

Hopefully the first of many orders Shane :-) Thanks for taking the time to write a review. Regards, M.

Avaliado com 5 de um total de 5 estrelas

Great Product, Great Service!

I recently bought myself an orange-faced Seiko Solar Diver (via Amazon) and found the black rubber strap a little too chunky and too long for my needs - the end of the strap stuck out awkwardly and caught on sleeve cuffs. I'd considered replacing it with a black leather or a black nylon NATO style strap and ended up on the WatchObsession website. Wow, straps of every description including designs I'd not been aware of... and what caught my eye was a ballistic PU strap in black with orange contrast stitching - an in-house WatchObsession product (and much less expensive than the same design offered by an American competitor). I ordered the strap on a Tuesday and paid via PayPal and the strap was with me the next day and fitted to my watch in just a couple of minutes. The strap looks great and complements my watch perfectly; the ballistic PU is stiff to begin with and it's taken a few days of wear to soften up and shape itself to my wrist but I'd say the material looks pretty much indestructible so I expect it to last a very long time indeed. I can't fault the product or the service and I anticipate buying from WatchObsession again soon.

26 de abril de 2016
Avaliação não solicitada
logotipo da WatchObsession

Resposta da WatchObsession

Thank you for such a kind review Howard. We look forward to your future orders :-) regards, M.

Avaliado com 5 de um total de 5 estrelas

A rare quality of service befitting the quality of the timepieces

My purchase of an Omega Speedmaster was long contemplated and I'm really pleased I chose WatchObsession. Not only was the price the most competitive available, the service was courteous and reassuring. I couldn't recommend them enough. Thank you Gary and Matthew.

23 de abril de 2016
Avaliação não solicitada
logotipo da WatchObsession

Resposta da WatchObsession

Thanks for the review Chris! Hope you enjoy your new watch :-) regards, M

Avaliado com 5 de um total de 5 estrelas

Great price and service

I was recommended WatchObsession by a friend who had bought from them in late 2015. He was absolutely right when he said they were great on service and price. I bought an Omega Speedmaster and an extra strap. It was a pleasure buying through them not just because the price is as competitive as you can find in the UK market but the customer service was excellent too. Right the way through from ordering to receiving my brand new watch it was smooth and they were accurate on how long it would take to order. If I buy another watch I will definitely use them.

1 de março de 2016
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

WatchObsession - the best!

This is always my 1st port of call for Quality straps, tools and anything timepiece orientated. Gary & Matthew are always helpful and responsive to my countless emails. The website is excellent and their range of straps is second to none! The Hirsch range come highly recommended. Keep up the good work Gents. Looking forward to doing loads more business with you in the coming months.

11 de fevereiro de 2016
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great straps, fast delivery

Bought my first Nato straps from WatchObsession for my Seiko SKX, and am mighty pleased with the quality and style. Delivery was very efficient and quick.

28 de janeiro de 2016
Avaliação não solicitada

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