Bamboo (Closed) Avaliações 

Myself and four friends were due to travel March 2021 To Costa Rica, covid hit and we had out trip cancelled twice, we all decided to rebook and were due to travel February 2023!! This trip was cancelled in August with no option to get out money back, just go on a waiting list!! Now I find out (and not from Bamboo themselves) that they have ceased trading!! Shocking communication, shocking service, shocking customer service, shocking policies!! Rant over!! Any help greatly received.

I have just received the email. I would like to be added to the class action lawsuit should anyone start one please.

I purchased a trip from we are Bamboo in September 2021. The trip was for Feb 2024 and was a special offer . You had to pay in full with.guarantee of a refund if you were unable to travel by end of 2023.
I received a message yesterday saying the company was now closed and there would be no refunds. Over 500 people so far are in the same boat.

I booked and paid in full for a tour with wearebamboo.
My tour date was postponed and rescheduled 3 times.
Now I have recieved an email stating their company is extremely saddened but it is closed
When I emailed to pay my respects but also ask for a refund I was told, In short, NO refund due to Forced Majeure....
You can not reach anyone but apparently they are still pretending to sell tours and definitely taking unsuspecting peoples money which they say is NON refundable.
There is a Facebook page called bamboo rip off you can see for yourself, I was shocked, people are owed thousands, and there's no one helping them to get it back.
I work hard for my money and I can not afford to give it away, please do not be another victim and give your money away.

VERY DISAPPOINTED WITH BAMBOO!
They have had my deposit since 2019 for a trip to Bali. Rescheduled several times. Then a fully paid trip to Peru was made and in less than 6 months this trip was cancelled. I requested to have those funds to be applied to the Bali trip as I couldn't get a refund.
Now this!!
It's not right our monies should have been protected and I deserve a full refund. If there is a class action suit please inform me.

It took a while, but in the end, we were able to resolve my issues. Thus, I'm content.

Scam and Fraud - refund everyone their money back. Expect lawsuits otherwise.

I am a 72 year old women who paid in good faith $2500 for a trip to Peru. I was devastated to learn the company closed and will not refund my money. Will there be a class action law duit

Like others here, our trip was canceled with no promise of a refund. We would be interested in participating in a class action suit to recoup what we can.

I purchased the travel Insurance for both tahiti and any tour any day. Bamboo cancel all tours. The travel insurance should refund my funds.

This Company has taken over £430 of my money and my friends are owed thousands. Trip to Costa Rica in 2020 kept being put back due to COVID. Not a chance of getting our money back as requested - they just kept saying we can rebook until 2023. They have stolen hard earned cash from hundreds of people. Company said they like 'Reaching Out' - oh yes, 'Reaching In' more like - to your wallet - and then fleeing the scene. If I have to read one more time how heartbroken they are at having to shut shop I will scream - the money they owe their customers has been totally ignored and they have moved on. I have sent them three emails to date. Firstly, they haven't even told me they are closing - and they haven't even acknowledged my request for a refund - I've been totally ignored by them.

Sad to hear this company has closed. However extremely angry to hear they will not refund my $6,800 paid in advance for my Uganda trip in Feb. 2023. I will be keen to hear of any class action or assistance in reclaiming our money.

Just recieved 2 emails 2 days ago saying that the company has closed due to law suits against slanderous patrons. Well...now you've made ALL of us mad by not giving refunds! EVERYTHING said about your company WILL be slanderous, because you have taken ALL of our tour money and closed!! I paid for a trip to Nepal, paid in full for over 2 years now. They accepted our changed dates due to covid, even up to 2 years from now...the dates were posted to select on the Bamboo website. Now they won't honor those dates or give a refund. Very disappointing, I'm disgusted. Hope they are living the high life in mansions and driving new mazeratis....wouldn't want my money, almost $2000, to go to waste. If there is a lawsuit. Please contact me.
Laura Standfield
Standfield Laura at G mail Dot com.

As soon as I read the closing email, I thought, ok, I will use the $2000 I paid for another trip. Then they said, sorry no refunds. I am pissed beyond hell. We have to figure out how to get our money back.

Anyone out there want to join a private FB page regarding the closure of Bamboo, can go to FB and look up Bamboo RIP Off and request to join the group. We need to stick together to resolve the refunds we are due!

My 2 friends and I have paid about $12,000 for 3 trips (this includes the Covid surcharge they forced upon us to reschedule). Please contact me if there is a class action lawsuit….I have a bad feeling they’re going to take the money and vaporize (or open a new tour company, with a new name). Like most of you, we had to repeatedly reschedule and each time we asked to cancel and get a refund but were denied.

Like everyone posting here,I also received the email advising of company closure this morning. I have lost my Costa Rica trip, postponed by them 3 times. Initially told a refund would be given if not travelled by 2022. Right now I'm £2000 out of pocket since June 2020. They cannot get away with theft of all our money.

They cancelled my trip 3 times, and have refused to give the money back, on the promise that we can rebook and go ahead with the tour.

Booked flights to Costa Rica in April 2023, bringing the full amount spent on tour and flights to £3500, and now they say the trip is cancelled with absolutely no mention of getting a refund. There HAS to be a way for us to get this money back - can anyone who has an idea of how to pursue this let me know?

Thieves plain and simple. Sorry people got ugly after you kept rescheduling them over and over and refused any refunds. That’s not our fault! You tried to move my Costa Rica trip (scheduled for 2/23) and then sent an email saying you made an error and we are a go. Now you tell us you are closed and keeping everyone’s money. WHO DO YOU THINK YOU ARE!?!? Like everyone else here, in good faith I have paid you in FULL…not to mention the round trip airfare. You should be ashamed, truly ashamed. I saved a long time to take a trip like this and somehow you think you have the right to keep our money after providing absolutely nothing. Shame on you.