Bamboo (Closed) Avaliações 

389
•
O TrustScore é 2.5 de um total de 5

2,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

When will the litigation proceedings be over? There has to be someone to refund everyones money. I am totally and uttered disgusted by the acts of two people are living life on everyones money. They... Ver mais

Avaliado com 2 de um total de 5 estrelas

I had taken 2 wonderful trips with Bamboo so decided to book others! Last instalment payment for trip to Vietnam in Oct, prepaid voucher for 2024 to Tahiti, and partial installments paid for India 202... Ver mais

Avaliado com 1 de um total de 5 estrelas

They stole everyone's money and lost millions investing in scammy crypto. They even fraudulently took money for CHUBB travel insurance when CHUBB had ceased working with them two years prior to them... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’ve had an amazing experience in Vietnam with the guides Tuan and Jane. Their expertise in knowing what we would find interesting and enjoyable about their country was exemplary. They both had all ou... Ver mais

Detalhes da empresa

  1. Operador de turismo
  2. também em
  3. Agência de Viagens

Escrito pela empresa

This is a tough one. The beautiful dream that was Bamboo can no longer continue. Through the challenges of COVID and a looming recession, we thought we had found a way to keep the journey going. For 10+ years, we have strived to share our love of travel and how it can be a force of positivity in the world. With deep regret and due to reasons beyond our ability to control, we advise that Bamboo has reluctantly ceased to operate. If you are a customer of Bamboo, please get in touch with us with the email address provided at booking. If you have ever experienced and Bamboo tour and wish to post your best memories with us as a review, it would be greatly received. Although we no longer operate, and this site no longer serves as a marketing tool, we still recognize the many 1000s of BamFam who have possibly changed their lives and the lives of others through our give-back adventures.


Informações de contato

2,4

Ruim

O TrustScore é 2.5 de um total de 5

389 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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2,4

Todas as avaliações

(389)

0 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

When will the litigation proceedings be…

When will the litigation proceedings be over? There has to be someone to refund everyones money. I am totally and uttered disgusted by the acts of two people are living life on everyones money. They owe me over $2500. Which of course I won't ever see that money again and if litigation does proceed we all will only probably get $200 at the most. Just a damn same

23 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Frauds and thieves

Neither the pandemic nor bad reviews closed bamboo. They intentionally ripped everyone off and walked away with millions. Colin is sailing around the world and mark is writing self-help books. All while living off our money. They lied and pushed half-off trips if you paid in full. Knowing full well they could not honor these trips. Then they tried to blame the business closing on a few bad reviews. Complete frauds. Everyone lost out…except Colin and Mark who walked away unscathed. Although this happened post pandemic, it is still effectiving me since I have not been able to get any money back from the ongoing litigation.

16 de agosto de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I spent over $1000 to go to Bali

I spent over $1000 to go to Bali. I didn’t hear from them in over 2 years, nor have gotten a refund of my money. This site is a SCAM! I am so devastated and angry. Is there anyway I can get my money back??

3 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They stole everyone's money and lost…

They stole everyone's money and lost millions investing in scammy crypto. They even fraudulently took money for CHUBB travel insurance when CHUBB had ceased working with them two years prior to them continuing to take funds. They ALSO continued to book trips and take money while knowing they were insolvent. GREED led them to declare bankruptcy.

Check out the latest news and multiple articles about Colin and Mark, the founders of WAB on the NZ Herald (New Zealand Herald). I'm not allowed to post links here.

15 de junho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This was my last communication with…

This was my last communication with this company, 10/6/22- I thought I was all set.

Hi Dion Duhon,

All done! You are now successfully changed over to the Discover Bali Young at Heart tour – you’re now officially confirmed on the tour starting on 12 January 2024. You have a wonderful adventure ahead of you and we're excited to be part of your journey!

Your previous trip was: Previous Choice: 2022-07-29
Previous Choice:
Previous Choice: 2024-10-11

Thanks again and looking forward to having you join us!

Bamboo Team

18 de maio de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

This is so sad that the company had to…

This is so sad that the company had to close. Their elephant tour and work with the communities was seriously the best experience of my life in 2019 (this review site won't let me go back that far). I made friends. I helped animals. Covid impacted so many people and tourism businesses. And now the cost of living due to greedy corporations limits the extra funds people have to travel making a tour company like this unable to stay afloat. I wish people wouldn't be complaining about this situation. We R Bamboo did good things. I wish I could travel on one of their tours again. Maybe one day a new version of what they did will appear.

1 de junho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I need my money…

I need my money back!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! $1,647.00 Bamboo Promised me a vacation I started having problems with my asthma and requested my money back then told me to travel until fall 2024 so I was. Then tried to book the date and saw they closed up shop. If you had financial problems why did you take my money? How can I get it back? ASAP?!!!!!!!!!!!!!!1-732-372-2902

16 de maio de 2022
Avaliado com 1 de um total de 5 estrelas

What we all need to do is file a class…

What we all need to do is file a class action lawsuit against Wearebamboo. I have no idea how to do this. The company is in New Zealand and I'm in the US. I paid for travel insurance and completed final payment. Where and who is this insurance company? All the infomation I put in an e-mail file has disappeared. My printer was not and is not working so I have no paper back-up. Does anyone have the name of the insurance company?????

5 de dezembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

1 Mar 2023

1 Mar 2023
I have paid $750 for a voucher to use on a tour but have just found out only today that Bamboo ceased operating on 31/10/22. I have not been contacted by the company at any stage. I want my money refunded.

28 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Just found out I’ve been Bamboozled!!!

Just found out I’ve been Bamboozled!!!
These are the emails.
Hi John,

Thanks for reaching out. We are waiting on our partners to send us all final 2024 dates.
We should have these dates very soon.

We will be in touch.

Kind regards,
Dani

On Fri, 13 May 2022 at 08:43, John Langley jkstealth wrote:
Hello,
Just checking in to see if there is any info on this 2024 tour.
Thanks,
John

Sent from my iPhone

On Aug 9, 2021, at 3:40 AM, Bamboo Bookings bookings@wearebamboo wrote:


Hello BamFam,

Congratulations on securing your “Any Bamboo Tour + Flights for $995” offer!!
We’re pleased to confirm we’ve received your payment for this offer and look forward to welcoming you on tour in 2024!

Just a recap of the offer and some details about what will happen next:

1. This offer is valid for travel in 2024
2. Tour dates will be available for 2024 at the beginning of 2022
3. We suggest you get in touch in 2022 to discuss the tour and date that suits you best
4. Once you have decided, we’ll then be in touch about flights!
5. You can then sit back and get excited about your trip of a lifetime!!

Thank you again and if you have any questions at all, please feel free to get in touch.

All the best,
Dani 🌺

Hope a stampede of elephants are their fate…

25 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I am another swindled customer

I am another swindled customer, out only $995 so I will consider myself luckier than some. I have contacted by credit card company with no luck in a refund as some others have had success with. Very disappointing!

9 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I was booked onto the Discover Vietnam…

I was booked onto the Discover Vietnam tour and was advised last September that it wasn't going ahead due to travel restrictions. This is the very first time I am hearing that the company has folded. I am in shock that I as a fully paid customer haven't been advised the company has folded and my money should be returned as they can't fulfil their part of the contract.

8 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bamboo Crooks

I paid for a trip to Tahiti in May 2022 for a trip in 2023 and once it was confirmed, I booked my airfare. They actually sent an itinerary. I received an email that the trip was postponed and then I could never get a response to my emails. I decided NOT to let Bamboo keep my money and contacted my cc company and got all my money back. I am so thankful that I felt that things were suspicious and didn't wait and try to rebook another trip. At that time, they were still booking trips knowing that they were closing...what crooks! I feel so bad for all of you who lost money and I hope you try to go through your credit card company to get it back.

12 de outubro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I travelled with Bamboo in 2018 and had…

I travelled with Bamboo in 2018 and had an amazing trip to Thailand & Cambodia. I thought they were an ethical company. I booked 3 more trips for India and Uganda. When I was hearing less and less from the company, I started to get a bad feeling. Then the email in Oct that they were closing and no refunds! Angry would be a gross understatement! Crooks! How do they sleep at night? One of the founders had a lavish wedding in a castle in the summer and the other built a yacht and bought a big house! Crooks!

31 de outubro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Help with getting a refund

Shame about Bamboo closing, as we had 2 lovely and memorable tours with them. But not offering refunds and the way customers have been treated is not acceptable. I hope this information may help some customers. If you paid for any of your tour with a credit card you should be able to go to the card and they should refund you under card purchase protection schemes. I have had all my payments from 2020 postponed tours refunded in around 2 weeks.

12 de janeiro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Refund!

I found out today that Bamboo have closed. This is after I have paid in full for a tour in 2024 for my 60th Birthday.
I like loads of others deserve refunds. We are all struggling financially but do the right thing and give us our money back!

11 de janeiro de 2023
Avaliação não solicitada

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