Whiskys.co.uk The Specialist Whisky Shop Avaliações 

109
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I would have to say it was quick and easy to order and was able to use Klarna to spread the cost which is a very option. I will be leaving this until Christmas and new year to savour the taste

Avaliado com 4 de um total de 5 estrelas

great pricing, shipping costs to usa weren't too bad, definitely gets better the more bottles you add. customs was a bit of a mess. first shipment was cancelled on the usa side and sent back, with no... Ver mais

Avaliado com 5 de um total de 5 estrelas

Beautifully presented stock, clear checkout, sales automatically added. Loved the little suggestion at the checkout. Easy to compare and find the right drinks. Bought my husband a gift. For exploring... Ver mais

Avaliado com 1 de um total de 5 estrelas

one month and 6 days after purchase the bottle has not showed up. they promised to deliver far before my important date (bought 28 April, needed 18 May) so they were aware of the compromise and... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de bebidas
  2. também em
  3. Atacadista de Bebidas Alcoólicas

Escrito pela empresa

Established as a specialist malt whisky shop in March 1995 whiskys.co.uk is Yorkshire’s oldest specialist whisky merchant. Located A166 at Stamford Bridge


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

109 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 62% das avaliações negativas

Normalmente responde dentro de 1 mês

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4,2

Todas as avaliações

(109)

67 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Extended range of whisky’s from all…

Extended range of whisky’s from all over the world at very competitive prices,
Veronica was very helpful and prepared our order very quickly, I would recommend whisky’s at Stamford bridge to anyone you won’t be disappointed.

8 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Very smooth from order to receiving package.

Beautifully presented stock, clear checkout, sales automatically added. Loved the little suggestion at the checkout. Easy to compare and find the right drinks. Bought my husband a gift. For exploring a new taste and to something to keep for years and add to a freshly started collection. Nothing too fancy. But delivery was sooner than expected. Which put a cherry on top for my husbands birthday. Absolutely will revisit the page and check out more options.

30 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Glen Scotia

I had tasted Glen Scotia at the whisky Experience in Edinburgh but after finishing the tour forgot to purchase a bottle. Your advert was perfect timing.

4 de março de 2026
Avaliado com 5 de um total de 5 estrelas

absolutely Satisfied Service

I recently had an issue with my order of two bottles of Hibiki Harmony Blossom 2021, where only one bottle arrived and the second one did not show up even after waiting for about 10 days. After contacting the seller, we eventually discovered that the problem was caused by the courier service rather than the store itself.

I truly appreciate the way the team handled the situation. They communicated clearly throughout the process and showed genuine responsibility in resolving the issue. As a gesture of goodwill, they kindly compensated me with a bottle of Hibiki Harmony 100th Anniversary Limited Edition, which I was pleasantly surprised by and very grateful for.

While the courier company they previously used provided a rather disappointing delivery experience, I understand that the store has now switched to a different shipping provider. I believe this change will help improve future deliveries and customer satisfaction.

Overall, I want to thank the team for their sincerity and professionalism in dealing with this situation. Their responsible attitude and effort to make things right left a very positive impression on me. Wishing the business continued success and growth in the future.

9 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

Josh and his team did us proud at The…

Josh and his team did us proud at The Burns Night celebration. The food was lovely and plentiful. We couldn't eat it all ! The, local, bagpiper was excellent and good company. Finally, obviously, there was the Whisky. This was special. We were treated to some lovely whiskys including some special limited edition and aged drams. Cody, who was the ambassador for the Tomintoul and Glencadam Distilleries, was excellent, charming, funny, and informative. Overall a great night.

22 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Delivery was missing an item

I ordered a bottle of wine along with a bottle of whisky as I was 1p short to receive free delivery! Whisky arrived today but no bottle of wine. Immediately informed customer services - no response as yet. EDIT - This has now been totally resolved. Thanks to Josh -
5 stars all round

11 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

I had a fantastic experience with…whisky.co.uk

I had a fantastic experience with whisky.co.uk. The ordering process was smooth and straightforward, and the staff were very helpful and responsive. The whisky arrived securely packaged and exactly as described. I really appreciate the attention to detail and the secure storage options they offer. Highly recommend for anyone looking to buy quality whisky online! A special thanks goes to josh a member of the staff who perfectly followed and helped me

11 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Packaged really well

Packaged really well, fast delivery, bought as a Christmas gift but I'll definitely be ordering from here again, quite soon no doubt as alot of people i know love whisky and what better gift to give. Thank you for a great purchase would highly recommend.

17 de novembro de 2025
Avaliado com 1 de um total de 5 estrelas

Wrong bottle, no communication

Told me my product had been delivered, when I queried where they said we'll chase it up and get back to you. Never did! Sent out a replacement product that is not the same and has not acknowledged my attempts to contact and correct since.
I now have a product I didn't order at my expense. Might be good in person but I wouldn't order here for delivery... I won't be using them again, very disappointed

11 de outubro de 2025
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Resposta da Whiskys.co.uk The Specialist Whisky Shop

Hi Nicholas

Thank you for sharing your feedback, and we are genuinely sorry for the frustration and inconvenience this has caused.

After looking into your order, we discovered that your follow-up emails unfortunately landed in our junk mail folder, which meant we didn’t see them right away—our sincere apologies for the lack of response. We completely understand how disappointing this must have been.

To make things right, we’ve issued a full refund for your order. You’re welcome to keep the bottle you received with our compliments. We hope this helps to resolve the situation, and if there’s anything else we can do, please don’t hesitate to get in touch.

Thank you for giving us the opportunity to address this, and we’re sorry again for your experience.

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