Wickes - Caerphilly Avaliações 

218
•
O TrustScore é 4.5 de um total de 5

4,7

Parc Pontypandy, Gallagher Retail Park, Caerphilly South Glamorgan, CF83 3GX, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent Excellent customer service from Rhys in Wickes in Caerphilly. Despite me turning up early for my purchases and their systems being down, Rhys told me 'it's not a problem and that he woul... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

12 months today I had the misfortune to have Wickes supply and fit a new kitchen and utility. The kitchen is still not finished, shoddy workmanship not rectified and the floor in the utility and kitc... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Dealing with Thomas was an absolute pleasure. He was so helpful and we were kept fully informed throughout the whole process. We cannot thank you enough.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jacqui was really helpful when we purchased some flooring. She talked us through opening a trade pro account as my partner owns a windows and doors company. She was friendly, polite and couldn’t do en... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Ferramentas
  2. também em
  3. Empresa de energia solar
  4. Loja de Acessórios para Banheiros
  5. Loja de utensílios de cozinha

Sobre Wickes - Caerphilly

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contato

  • Parc Pontypandy, Gallagher Retail Park, Caerphilly, South Glamorgan, CF83 3GX, Reino Unido

  • +442920836800

4,7

Excelente

O TrustScore é 4.5 de um total de 5

218 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(218)

14.656 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good advice and service

Good advice and service. Ian Baker helped us to save money on a kitchen

27 de janeiro de 2026
Avaliação não solicitada
logotipo da Wickes - Caerphilly

Resposta da Wickes - Caerphilly

Hi Rosemarie, we're happy to hear that our advice and service helped you save money on your kitchen. Thank you for sharing your positive experience with us! -LG

Avaliado com 5 de um total de 5 estrelas

Selena

Selena really helped me out the day I went in, showed me round and got me everything I wanted. Talked me through it and got me signed up to a trade account.
Thanks Selena

18 de dezembro de 2025
Avaliação não solicitada
logotipo da Wickes - Caerphilly

Resposta da Wickes - Caerphilly

Hi, Thank you for leaving your feedback. We are happy to hear that Selena was able to help you find everything you need and get you signed up for a TradePro account! -SM

Avaliado com 5 de um total de 5 estrelas

New Happy Customer

I recently purchased both a kitchen and a bathroom from Wickes and had a really great experience from start to finish. Ian Baker from the Caerphilly store visited my home to measure up and design everything, and I honestly couldn’t fault the service.
Ian really listened to what I wanted and designed everything exactly right. There were sales on at the time, so I also made some great savings, which was a bonus. I was kept informed throughout the whole process and had two in-store meetings to go over and check the designs. Apart from a few minor technical glitches, which were quickly rectified, everything was smoothly booked in.
I’m very happy with the design, quality, and overall service. Ian was a pleasure to work with — informative, down to earth, and extremely helpful throughout. Overall, it was a very pleasant experience and I wouldn’t hesitate to use this service again.

22 de janeiro de 2026
Avaliação não solicitada
logotipo da Wickes - Caerphilly

Resposta da Wickes - Caerphilly

Hi Natasha,

We appreciate you sharing your experience with us. We're happy to hear that you had a great experience purchasing your kitchen and bathroom and that Ian was helpful. It's wonderful knowing you are happy with the design, quality, and overall service. Thank you again for your kind feedback. -Ellysse

Avaliado com 5 de um total de 5 estrelas

We had a lot to fit in

We had a lot to fit in, but fair play they got it all sorted
Super helpful and professional

20 de janeiro de 2026
Avaliação não solicitada
logotipo da Wickes - Caerphilly

Resposta da Wickes - Caerphilly

Hi Robert,

We're happy to hear that we were helpful and professional. Thank you for your positive feedback, we appreciate it! -Ellysse

Avaliado com 5 de um total de 5 estrelas

Great service from staff

Visited the store today and made a purchase. I received advice from Sion and Jacqui. I can't fault them, they were both extremely helpful and friendly. Sion even helped me get everything on the trolley and offered further help getting everything into the car.
Great service all round!

14 de janeiro de 2026
Avaliação não solicitada
logotipo da Wickes - Caerphilly

Resposta da Wickes - Caerphilly

Hi James, Thank you for telling us about your visit to the Caerphilly store and in particular how friendly and helpful you found our colleagues Sion and Jacqui. Thank you for taking the time to leave a five-star review. DG

Avaliado com 5 de um total de 5 estrelas

I was served a a very helpful lady…

I was served a a very helpful lady thanks very much Selina.

14 de janeiro de 2026
Avaliação não solicitada
logotipo da Wickes - Caerphilly

Resposta da Wickes - Caerphilly

Hi, Steven. Thank you for taking the time to share your review with us. We are really happy to see that Selina was very helpful during your visit. Thank you again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Booked an appointment with Wickes for a…

Booked an appointment with Wickes for a new kitchen. James our kitchen designer listened to what we wanted. Advised us on the types of worktops they sold. We had already measured the width, height of the room. Drawing a plan of kitchen showing where the doors, windows and our appliances are in the room. My husband included the dimensions of each item which made it easier for James to play around with the virtual plan of the kitchen. James realised that if we spent more on the kitchen we would get a better deal price wise. The staff that we spoke to were very friendly and helpful.

8 de janeiro de 2026
Avaliação não solicitada
logotipo da Wickes - Caerphilly

Resposta da Wickes - Caerphilly

Hi, Thank you for taking the time to share your review with us. We are really pleased to see that James was really helpful during your design process, making sure you got the best possible deal that you were looking for. Thank you again for your valuable feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Awesome

Wow. I’ve been to quite a few Wickes stores across Wales over the past year. They have all been relatively good, but today I visited the Caerphilly branch. They were absolutely amazing, nothing was too much trouble and Selena went over and above to find what I was looking for. Thank you Wickes but especially thank you to Selena. 🙌🙌🙌🙌🙌🙌🙌

2 de janeiro de 2026
Avaliação não solicitada
logotipo da Wickes - Caerphilly

Resposta da Wickes - Caerphilly

Hi Jon,

We're happy to hear that you had a positive experience in our Caerphilly store. We appreciate your kind words and are especially pleased that Selena was so helpful. Thank you for your feedback! -Ellysse

Avaliado com 5 de um total de 5 estrelas

I recently had two consultations with…

I recently had two consultations with Ian Baker at the Caerphilly store and was so pleased to order my new kitchen! He was so helpful and very knowledgeable of all the kitchens and appliances. I was surprised at the high quality of Wickes kitchens. Would recommend you check them out if you are thinking about investing in a new kitchen.

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Wickes - Caerphilly

Resposta da Wickes - Caerphilly

Hi Jan.

We appreciate you sharing your experience. We're happy to hear that you were pleased with the consultations and found the advice helpful when ordering your new kitchen. Thank you for recommending us! - PP

Avaliado com 5 de um total de 5 estrelas

Shopping made easy.

My visit to Wickes was made easier as everything was laid out very clearly. I had a number of items to buy and was helped by a member of staff called Selena. I was able to discuss what I wanted and she gave recommendations in a very helpful and professional way, even helping to carry the items. It was like having a personal shopper and I'll certainly shop there again.

2 de dezembro de 2025
Avaliação não solicitada
logotipo da Wickes - Caerphilly

Resposta da Wickes - Caerphilly

Hi, Cheryl. Thank you for taking the time to share your review with us. We are really pleased to see you found everything to be clearly laid out in store. We are also really happy to see that Selena was able to provided recommendations in a very helpful and professional way, making for an excellent shopping experience. Thank you again for your feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

From the start.....

From the start.....
We had our kitchen measured on 28th November knowing its going to be a challenge as our house doesn't have dtrsight walls or ceilings...we call it quirky. James however worked with us to get the design we wanted and we are so looking forward to putting it all together. The design and material are absolutely amazing. We are so grateful to be working with James on this crazy project. We are really chuffed with what he came up with on the design and how it will all fit together.

6 de dezembro de 2025
Avaliação não solicitada
logotipo da Wickes - Caerphilly

Resposta da Wickes - Caerphilly

Hey Manuela, thanks for your five-star feedback, and I'm delighted that you're happy with the design service from James in our Caerphilly store throughout your kitchen project. Enjoy your new space! - Dylan

Avaliado com 5 de um total de 5 estrelas

Brilliant

What can i say! Absolutely brilliant. Jaqui and sion at wickes caerphilly gave us impeccable customer service and was so helpful on helping us set up a trades account, to which we are really thankful to jaqui for informing us about, as that contributed to great savings. Perfect for those in business! We were impressed on the punctuality of delivery and how confident, competent and professional the staff were in helping us. It was one of the best in store services we have received. They honestly couldnt do enough, and were so lovely. Like an absolute breath of fresh air! Thankyou to you both so much. The service has given us so much confidence with customer stock and supply that it diminishes any worry, and considering the busy time of year. The staff at wickes know how to run a show! Well done all! See you next time

3 de dezembro de 2025
Avaliação não solicitada
logotipo da Wickes - Caerphilly

Resposta da Wickes - Caerphilly

Hi, Gabrielle. Thank you for taking the time to share your review with us. We are delighted to see that Jaqui and Sion both provided excellent customer service during your visit, helping set you up with a trade account. We are also really pleased to see that you found our delivery service to be great! Thank you again for your valuable feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Turned up on Sunday and found the store…

Turned up on Sunday and found the store people so helpful and friendly, first visit to this store but will not be the last.
Parted with £5 cash for charity but the efforts of Jacqui, Meg & Sian it should have been worth a lot more.
Thanks again
Keep it going.
Jeff

30 de novembro de 2025
Avaliação não solicitada
logotipo da Wickes - Caerphilly

Resposta da Wickes - Caerphilly

Hi, Jeff. Thank you for taking the time to share your review with us. We are really happy to see you found our staff to be friendly and helpful during your visit. We also appreciate your charity donation! Thank you again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Liz helped my dad and was very very…

Liz helped my dad and was very very helpful. He made sure to tell me how helpful she was and asked me to leave a review for her ❤️

28 de novembro de 2025
Avaliação não solicitada
logotipo da Wickes - Caerphilly

Resposta da Wickes - Caerphilly

Hi, Hannah. Thank you for taking the time to share your review us. We are happy to see that, Liz, was able to help your dad during your visit. Thank you again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Kitchen

Dale Tyler- Ordered a kitchen very easily with great advice. Ian Baker was our design consultant and he couldn't do enough for us. Kitchen arrived on set day it was arranged for with great delivery service. We wanted to add more cupboards to our kitchen and Ian was on the other end of the phone getting it all sorted for us with no mistakes. Can't thank him enough for the amazing service he provided. Thank you Ian *****

24 de setembro de 2025
Avaliação não solicitada
logotipo da Wickes - Caerphilly

Resposta da Wickes - Caerphilly

Hi Donna, Thanks for taking the time to leave your review. We are happy to hear that Ian your design consultant was able to help you with your kitchen project and sort out any new ideas you wanted to add to your project. Thanks for the kind feedback. -JL

Avaliado com 5 de um total de 5 estrelas

Ian and Jackie halped me amazing staff…

Ian and Jackie halped me amazing staff so helpful kind .

27 de novembro de 2025
Avaliação não solicitada
logotipo da Wickes - Caerphilly

Resposta da Wickes - Caerphilly

Hi Mark, many thanks for leaving a review after your visit to our Caerphilly store. It's good to know that you had great customer service from our staff members Ian and Jackie. DG

Avaliado com 5 de um total de 5 estrelas

Excellent Customer experience

Popped in to pick up some insulation board to be used for a school project, turns out my car isn't as big as I thought it was! Anyway, Selena who had served us went out of her way to help and we managed to cut it down in the middle of the car park! Definitely recommend, products great and customer experience even better 👍🏼

15 de novembro de 2025
Avaliação não solicitada
logotipo da Wickes - Caerphilly

Resposta da Wickes - Caerphilly

We're glad you enjoyed your experience and that the insulation board is great for your project! We appreciate you mentioning the assistance you received from Selena; we aim to provide the best support possible. Thanks for recommending us! -AK

Avaliado com 5 de um total de 5 estrelas

Very satisfied customer

Really please with our experience today and the price was fantastic too. James the designer was really helpful with the planning and design and also helped bounce ideas with us . James was also very helpful in trying to get our order to us at the earliest date

14 de novembro de 2025
Avaliação não solicitada
logotipo da Wickes - Caerphilly

Resposta da Wickes - Caerphilly

Hi, Haydn. Thank you for taking the time to share your review with us. We are really pleased to see that your design consultant, James, was very helpful and provided a great design experience. Thank you again for your kind feedback. - Scott H

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