Wickes - Erith Avaliações 

73
O TrustScore é 4.5 de um total de 5

4,4

Fraser Road, Madford Retail Park, Old Atlas Work, Erith Kent, DA8 1QX, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had our kitchen and bathroom designed by Danny at Wickes in Erith. Danny made a home visit and gave very good advice, as it was our first time having a kitchen fitted. Also, Danny was flexible in m... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Wickes hsa a great website where you can find what you need easily and there are so many offers there is no where else you need to go. I do only use the garden section for compost, bark chippings and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Visited wickes Erith today. Spoke to a very helpful lady, Debbie. The store couldn't help with the qty I required but Debbie had a solution based mindset which ultimately did help. Very helpful.

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I booked two appointments with Wickes. For the first one, they said there was a system error that cancelled my appointment, which is why no one showed up. I rebooked another appointment, but the desi... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Ferramentas
  2. Loja de Acessórios para Banheiros
  3. Loja de utensílios de cozinha
  4. Empresa de energia solar

Sobre Wickes - Erith

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contato

  • Fraser Road, Madford Retail Park, Old Atlas Work, Erith, Kent, DA8 1QX, Reino Unido

  • +441322439762

4,4

Excelente

O TrustScore é 4.5 de um total de 5

73 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as avaliações

(73)

14.346 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I would just like to say how amazing…

I would just like to say how amazing Becky is at erith wickes!!! She went above and beyond and an amazing asset to wickes!!! Give her a raise she certainly deserves it. Thanks again for helping xx

16 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Erith

Resposta da Wickes - Erith

Hi Jenny, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Becky in our store and that they provided you with useful advice and help. -AH

Avaliado com 5 de um total de 5 estrelas

Debbie and sarah were really helpful

Debbie and sarah were really helpful

22 de julho de 2025
Avaliação não solicitada
logotipo da Wickes - Erith

Resposta da Wickes - Erith

Hi Debbie,

We're glad they were helpful. We appreciate your positive feedback and your time in leaving us a review!

-Ellysse

Avaliado com 1 de um total de 5 estrelas

Terrible customer service

The whole experience, from ordering online, checkout and collection notification from Wickes is and has always been very satisfactory.
However, when I actually went to collect my order, the two women that assisted (for lack of a better word) were just so unprofessional.
They weren’t welcoming at all, leaving the counter without explanation and just leaving me standing there without knowing what was going on. Not one smile or pleasantry, the looks on their faces was just pure rudeness and their communication was extremely poor and minimal at that. I clocked straight away and saw things for what they were. I usually collect from another store but they didn’t have what I wanted so I had to go to Erith. Never again, especially if I have to deal with those two rotund, boor individuals.

11 de julho de 2025
Avaliação não solicitada
logotipo da Wickes - Erith

Resposta da Wickes - Erith

We appreciate your feedback on your online ordering experience. We're sorry to hear that the in-store collection at Erith didn't meet your expectations. We'll address the team's unprofessionalism and communication issues to improve our service-GS

Avaliado com 5 de um total de 5 estrelas

Bespoke bathroom service

We have purchased a replacement bathroom using the bespoke service. Danny, the planner, has been truly amazing. He has great knowledge and experience, but has also gone the extra mile to support us. He is a genuine asset to Wickes. Thank you Danny.

28 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Erith

Resposta da Wickes - Erith

Thank you for your kind words and five-star review. We are thrilled to hear that you had a positive experience with our bespoke service and that Danny provided you with excellent support. We strive to provide exceptional service and are glad you enjoyed the process. We appreciate your feedback and are delighted to hear that Danny is a valued member of our team-GS

Avaliado com 5 de um total de 5 estrelas

importance

it is a very important thing to have in a home

18 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Erith

Resposta da Wickes - Erith

We appreciate your kind words. We're glad you find our product Important for your home-GS

Avaliado com 5 de um total de 5 estrelas

Sarina at Wickes Erith was wonderful

Sarina at Wickes Erith was wonderful. She left nothing untried to help solve the query. I would surely love to get help again from you, Sarina.

9 de março de 2025
Avaliação não solicitada
logotipo da Wickes - Erith

Resposta da Wickes - Erith

Hi Benjirul, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Avaliado com 5 de um total de 5 estrelas

Debbie was amazing

Debbie was amazing. She pointed out there was an offer in kitchens and saved me £££. Really good customer service from her as I only asked her a simple question and she took time out to guide me the whole way.

27 de fevereiro de 2025
Avaliação não solicitada
logotipo da Wickes - Erith

Resposta da Wickes - Erith

Hi David, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Avaliado com 5 de um total de 5 estrelas

Danny B was an excellent designer

Danny B was an excellent designer. Made life easy choosing a kitchen. Quick efficient professional and friendly. Very happy with our outcome. Thank you Danny!

8 de março de 2025
Avaliação não solicitada
logotipo da Wickes - Erith

Resposta da Wickes - Erith

Hi Leah, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Danny in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Helpful staff.

The help of the staff with suggestions about reserving at a price offer ending soon for future purchase. Especially Debbie.

4 de março de 2025
Avaliação não solicitada
logotipo da Wickes - Erith

Resposta da Wickes - Erith

Hi John, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Avaliado com 5 de um total de 5 estrelas

We are extremely happy with our new…

We are extremely happy with our new kitchen from Wickes Erith. The staff are very helpful and friendly. We had originally only gone in to buy a tin of paint but Sarina noticed us looking at kitchens and directed us to Danny who drew up the design for us and guided us through the whole process. The customer service team also kept in contact to make sure everything went to plan.

9 de dezembro de 2024
Avaliação não solicitada
logotipo da Wickes - Erith

Resposta da Wickes - Erith

Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Danny and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

Avaliado com 5 de um total de 5 estrelas

I came to wickes to get a stick with…

I came to wickes to get a stick with magnet as I dropped my van keys behind me van seat which I couldn't get to after trying for 2 hours. Wickes did not sell them!!! Some absolute gem called serina came to my rescue as she managed to get her hands in the gap!!!! She went above and beyond! Not her job at all but she still did it!!! If only there were more workers in the world like her! Thank you ever so much

23 de fevereiro de 2025
Avaliação não solicitada
logotipo da Wickes - Erith

Resposta da Wickes - Erith

Hi Bradley, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Serina in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Excellent service from Del and team

Excellent service from Del and team. They went above and beyond. On behalf og Go-forwardyouth.org thank you.

14 de fevereiro de 2025
Avaliação não solicitada
logotipo da Wickes - Erith

Resposta da Wickes - Erith

Hi Jbecks, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Avaliado com 5 de um total de 5 estrelas

Sarina was very helpful

Sarina was very helpful and friendly. she checked stock availability at other stores and also she called other store to reserve items for me.
definitely be shopping again

10 de fevereiro de 2025
Avaliação não solicitada
logotipo da Wickes - Erith

Resposta da Wickes - Erith

Hi Satnam, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Avaliado com 5 de um total de 5 estrelas

Amazing staff and friendly

Amazing staff and friendly
Store is the tidy and clean . Happy shopping in Erith

24 de janeiro de 2025
Avaliação não solicitada
logotipo da Wickes - Erith

Resposta da Wickes - Erith

Hi There, thanks for taking the time to share this feedback, we are pleased to hear that the staff were amazing, we appreciate you taking the time to let us know. RD

Avaliado com 5 de um total de 5 estrelas

Sarah on checkout was really helpful…

Sarah on checkout was really helpful thank you

24 de janeiro de 2025
Avaliação não solicitada
logotipo da Wickes - Erith

Resposta da Wickes - Erith

Hi Daryl, thanks for taking the time to share this feedback, we are pleased to hear that Sarah was really helpful, we appreciate you taking the time to let us know. RD

Avaliado com 5 de um total de 5 estrelas

Amazing amazing

The whole crew is amazing , specially max . He's experienced an knows he's stuff ,the rewards are nice I would recommend the shop 100 .
Max , del they all know there stuff.

20 de janeiro de 2025
Avaliação não solicitada
logotipo da Wickes - Erith

Resposta da Wickes - Erith

Hi Rosemeen, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Max and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into the store. - FB

Avaliado com 5 de um total de 5 estrelas

Debbie was very helpful

Debbie was very helpful, both on the phone and when I arrived in store. She went able and beyond to help me find the right door, including the size and colour.

17 de janeiro de 2025
Avaliação não solicitada
logotipo da Wickes - Erith

Resposta da Wickes - Erith

Hi Georgina, thanks for taking the time to share this feedback, we are pleased to hear that Debbie was very helpful, we appreciate you taking the time to let us know. RD

Avaliado com 5 de um total de 5 estrelas

Store was really clean

Store was really clean, staff are really friendly and helpful, come here all the time

8 de janeiro de 2025
Avaliação não solicitada
logotipo da Wickes - Erith

Resposta da Wickes - Erith

Hi Niko,

Thanks for taking the time to leave us your feedback about your recent trip to Wickes, I'm glad to learn that the store was clean the staff were friendly and also helpful which is exactly how we want all our customers to feel. - SF

Avaliado com 5 de um total de 5 estrelas

Very good costumers serve

Very good costumers serve

8 de janeiro de 2025
Avaliação não solicitada
logotipo da Wickes - Erith

Resposta da Wickes - Erith

Hi There, thanks for taking the time to share this feedback. RD

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