Loved it, great to have a team member that you could approach, get a spin of a wheel for a voucher then a bit of guidance on what's around, what options there are. Did get me in store to wonder around... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Loved it, great to have a team member that you could approach, get a spin of a wheel for a voucher then a bit of guidance on what's around, what options there are. Did get me in store to wonder around... Ver mais
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From a basic enquiry about having our bathroom changed, we've had a great experience, Deepak was friendly, understanding and patient with us as we made our choices and added his expertise in guiding u... Ver mais
A empresa respondeu
The store has loads of displays that give you great ideas of what you want your kitchen and bathroom to look like. The staff are friendly and on hand to help. Our design consultant Deepak was amazing.... Ver mais
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Avoid at all costs! - taken 6 months and still no quote with a design which makes any sense. incorrect info and offers given, delayed and then cancelled visits, poor in-store design info and depite tr... Ver mais
A empresa respondeu
Escrito pela empresa
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
1 Ash Tree Road, Stirchley, West Midlands, B30 2BJ, Reino Unido
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I came into the stirchley store to buy paint. The store was short on staff so I approached the tills where I was served by Brian he got some one to cover him on tills and mixed my paint he then took me back to the till and served me throughout he was friendly and chatty excellent service

Resposta da Wickes - Stirchley
Deepak @ Stirchley store at kitchen department was very helpful and friendly he was professional

Resposta da Wickes - Stirchley
I went into wickes stirchley Birmingham today, and the guys man on the till was very rude. No pleases all thank you. And when another member of staff, came to the next till, he completely ignored me. 😡😡😡😡

Resposta da Wickes - Stirchley
The manager of this store (Shelly) has outstanding customer service skills. I had a problem with some tiles I had purchased and I needed to return them. Shelly and her colleague went above and beyond to help me and resolved the issue without any hesitation.
Give Shelly a raise immediately! You won’t find a better store manager to represent the store. Thank you again for a 10/10 customer experience. I will be recommending to all my friends and family :)

Resposta da Wickes - Stirchley
Needed some paint mixed,shelley was very helpful, and polite.

Resposta da Wickes - Stirchley
Shelley was amazing helping me to source a gate so that I could secure the garden urgently for our rescue dogs. She was, knowledgeable, helpful,pleasant and polite. A real asset to the Wickes Stirchley store.

Resposta da Wickes - Stirchley
Went to Wickes yesterday to pick up some stone chippings. A very helpful employee there called Dave made the experience for us. They didn't have any stock on the shelf but he went out of his way to help us by loading up our trolley from the stock they had out back, and even helped wheel the trolley to the car and helped us load the car. He was friendly and polite. We didn't purchase enough first time and he did exactly the same when we returned less than an hour later. I don't normally write reviews but he definitely deserves credit for his attitude to customer service.

Resposta da Wickes - Stirchley
I must say that each time I have been to Wickes in this past year for renovation supplies I have been met with helpful staff and no shortage of excellent supplies. Dave in particular these last few months has always been on hand with his wealth of knowledge on items and what I would need for our home projects. Yesterday I came in at lunchtime with a bathroom pipe query and Dave was working and kindly advised me on firstly where the fittings were and advised me on the pieces I was purchasing. In today’s world it is extremely hard to get good customer service and I am always grateful for when I see Dave at Wickes as he does go above and beyond and that is something Wickes should be very grateful for as it makes the customer experience much more enjoyable and less stressful for us who don’t know all the diy answers. Thanks again to Wickes and Dave in particular, I’ll be back next week!

Resposta da Wickes - Stirchley
Absolute fabulous experience today at Wickes Stirchley all thanks to Leame, she really went above and beyond to help me order a lot of materials! What an asset to your company! I will be back!

Resposta da Wickes - Stirchley
Excellent customer service and the staff are really welcoming and helpful.

Resposta da Wickes - Stirchley
I've been using the Stirchley store in Birmingham for a while now and I must say the service is excellent. I'm a plasterer and buy most of my supplies from here when I'm in the area. The staff are always friendly and helpful with a smile and good morning especially Sarah who is very friendly and professional and always happy to help.

Resposta da Wickes - Stirchley
We had a great experience designing our kitchen with Julie Lovell. She was very helpful, attentive and knowledgeable. Thank you!

Resposta da Wickes - Stirchley
went to the Stirchley store in Birmingham to replace two lengths of c16 that I had had delivered warped, happened to mention it to the lady behind the counter and she immediately refunded me, wasn't after a refund, didn't ask because I didnt think id get one as I had used to wood, brilliant service, plus I love the staff in this store

Resposta da Wickes - Stirchley
Popped in for some paint related guidance - Shelly was an absolute gem, advice was spot on and would highly recommend for anyone!

Resposta da Wickes - Stirchley
I went in yesterday and needed a paint colour that I had not bought from the store previously.
Shelley assisted me and advised that she could colour match the paint I had brought in. She took a sample of the colour and was able to match exactly.
Great service and professionalism

Resposta da Wickes - Stirchley
Shelley at Stirchley took the time to resolve an issue and was very professional in handling the mix up at order. I appreciated the customer service and felt listened to. Thank you Shelley.

Resposta da Wickes - Stirchley
The service was fantastic! I needed a colour which was out of stock, but Shelley mixed it for me so I didn’t have to wait. She made my day. One very happy customer!!

Resposta da Wickes - Stirchley
I’ve been using wickes on Pershore road for a while now everytime i came never been disappointed specially Shelley.
thank you all 😊

Resposta da Wickes - Stirchley
Would highly recommend talking to Neil. Absolute credit to Wickes. So polite and chatty and nothing is to much trouble ☺️

Resposta da Wickes - Stirchley
Hi I wanted to give a shout out to shelley at the stirchley store for their outstanding knowledge and assistance. They helped me find exactly what I needed and offered expert advice that made my project a success. What great service

Resposta da Wickes - Stirchley
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