Wickes - Stirchley Avaliações 

249
O TrustScore é 4.5 de um total de 5

4,7

1 Ash Tree Road, Stirchley West Midlands, B30 2BJ, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Loved it, great to have a team member that you could approach, get a spin of a wheel for a voucher then a bit of guidance on what's around, what options there are. Did get me in store to wonder around... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From a basic enquiry about having our bathroom changed, we've had a great experience, Deepak was friendly, understanding and patient with us as we made our choices and added his expertise in guiding u... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Avoid at all costs! - taken 6 months and still no quote with a design which makes any sense. incorrect info and offers given, delayed and then cancelled visits, poor in-store design info and depite tr... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The store has loads of displays that give you great ideas of what you want your kitchen and bathroom to look like. The staff are friendly and on hand to help. Our design consultant Deepak was amazing.... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Ferramentas
  2. Loja de Acessórios para Banheiros
  3. Loja de utensílios de cozinha
  4. Empresa de energia solar

Sobre Wickes - Stirchley

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contato

  • 1 Ash Tree Road, Stirchley, West Midlands, B30 2BJ, Reino Unido

  • +441214598908

4,7

Excelente

O TrustScore é 4.5 de um total de 5

249 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(249)

14.161 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Hi I wanted to give a shout out to…

Hi I wanted to give a shout out to shelley at the stirchley store for their outstanding knowledge and assistance. They helped me find exactly what I needed and offered expert advice that made my project a success. What great service

10 de julho de 2025
Avaliação não solicitada
logotipo da Wickes - Stirchley

Resposta da Wickes - Stirchley

We appreciate you acknowledging the outstanding support from Shelley at our Stirchley store! We're happy to hear that our team member's expertise and assistance helped make your project a success.

Avaliado com 5 de um total de 5 estrelas

I went to an event for paint and iv got…

I went to an event for paint and iv got say it was brilliant and Shelley was very informative and I got a lot of freebies so I had a paint brush and tester paints also a tape measure

Thank you

28 de junho de 2025
Avaliação não solicitada
logotipo da Wickes - Stirchley

Resposta da Wickes - Stirchley

We're happy to hear that you found the paint event brilliant and Shelley was informative! We're glad you enjoyed the freebies. Thank you for your positive feedback!
-AF

Avaliado com 5 de um total de 5 estrelas

I called regarding an issue with a leaking mixer shower.

I called regarding an issue with a leaking thermostatic mixer shower. Spoke to Shelley she put my mind at ease saying no problem, pop in and I’ll exchange it. Such a pleasant person to speak to, popped in and the replacement shower was given. I can honestly say Shelley is a credit to Wickes store in Stirchley Birmingham.

3 de julho de 2025
Avaliação não solicitada
logotipo da Wickes - Stirchley

Resposta da Wickes - Stirchley

We're so glad you had such a positive experience! It's great to know that our team was able to resolve the issue with your shower quickly and efficiently. We appreciate you taking the time to share your feedback.- PP

Avaliado com 5 de um total de 5 estrelas

I’ve been buying from diy shop in…

I’ve been buying from diy shop in bromsgrove come here for the first time today and shocked at how much money I’ve saved! The prices are fantastic! And Shelley in the Stirchley store was so helpful! Thankyou

1 de julho de 2025
Avaliação não solicitada
logotipo da Wickes - Stirchley

Resposta da Wickes - Stirchley

We're happy to hear that you saved money at our store! We appreciate your positive feedback regarding our prices and the helpful assistance you received. Thank you! TW

Avaliado com 5 de um total de 5 estrelas

Decent place with most normal hardware…

Decent place with most normal hardware available. Well organised events and helpful staff. Some staff are more helpful than others, Shelley is a powerhouse of knowledge of the store and always willing to help - thank you.

30 de junho de 2025
Avaliação não solicitada
logotipo da Wickes - Stirchley

Resposta da Wickes - Stirchley

Hi Tom, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Shelley in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Good service

Good staff, nice events.

28 de junho de 2025
Avaliação não solicitada
logotipo da Wickes - Stirchley

Resposta da Wickes - Stirchley

We appreciate you taking the time to leave your review! We are so glad you find the events to be nice and our staff in store to be good!
-AF

Avaliado com 5 de um total de 5 estrelas

The staff is amazing

The staff is amazing. Their skills helped the to master the concept. I had a great time with fantastic team

28 de junho de 2025
Avaliação não solicitada
logotipo da Wickes - Stirchley

Resposta da Wickes - Stirchley

We appreciate your feedback and are so glad to hear you had a positive experience with our amazing team! We're happy our staff were helpful!
-AF

Avaliado com 1 de um total de 5 estrelas

Such rude staff at Stirchley branch!

Such rude staff at Stirchley branch!
I called in today at 1.15 and was 'served' by a girl who didn't speak to me at all - she was too busy gabbling on to her colleague. She didn't look at us, didn't tell us how much the bill was, didn't say please or thankyou, and didn't give us a receipt. So much for customer service!!

27 de junho de 2025
Avaliação não solicitada
logotipo da Wickes - Stirchley

Resposta da Wickes - Stirchley

Hi Carolyn, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this colleague. This is not the level of service we try to deliver here at Wickes. - AH

Avaliado com 5 de um total de 5 estrelas

Bathroom design and order

Julie in Stirchley was fantastic helping me to design and order my new bathroom. I hope the next fitting phase of the works will be this pleasant experience as this was with Wicks. Thanks again Julie!

24 de maio de 2025
Avaliação não solicitada
logotipo da Wickes - Stirchley

Resposta da Wickes - Stirchley

We're happy to hear that you found Julie to be so helpful with your bathroom design and order. We appreciate your feedback and hope the fitting phase goes just as smoothly!
-AF

Avaliado com 5 de um total de 5 estrelas

Thank you Shelley and other staff

I visited Wickes Stirchley this morning (20/05/2025) to place orders for delivery and was served by a lady called Shelley. I have visited this store many times in the past over 7 years or so and been served by Shelley on a number of occasions. I didn’t know her name until today when I asked her. Every time I see Shelley in the store, she is always running up and down managing the shopfloor or helping customers - very diligent, helpful and responsible. The store is always well managed with a range of thousands of products to select. The services from Shelley, as well as from other staff are always pleasant - well deserve 5 stars!

20 de maio de 2025
Avaliação não solicitada
logotipo da Wickes - Stirchley

Resposta da Wickes - Stirchley

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Shelley in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Done a click and collect order at…Stirchley

Done a click and collect order at Stirchley branch, 3 50lt bag of compost, asked if someone could put them in the car for me as so heavy, Alice done it all for me, very helpful, Big thanks Alice.

16 de maio de 2025
Avaliação não solicitada
logotipo da Wickes - Stirchley

Resposta da Wickes - Stirchley

We're so pleased to hear about your positive experience at our Stirchley branch. It's wonderful to know that Alice went above and beyond to help you with your heavy compost bags-GS

Avaliado com 5 de um total de 5 estrelas

Great people, great service …

First visit to Wickes Stirchley to get paint mixed. Staff were helpful and upbeat. Was quickly served by Joe - who took great care but also handled the process efficiently. I enjoyed a little chat as I waited. Great, friendly service.

12 de maio de 2025
Avaliação não solicitada
logotipo da Wickes - Stirchley

Resposta da Wickes - Stirchley

Hey Ros, thanks for your positive feedback, and I'm glad you enjoyed the service from Joe in our Stirchley store! - Dylan

Avaliado com 5 de um total de 5 estrelas

JOE is a new face I am seeing now at wickes Stirchley very good boy and ready to help … thank you JOE keep doing good work Blessings upon you.

JOE is a new face I am seeing now at wickes Stirchley very good boy and ready to help … thank you JOE keep doing good work Blessings upon you

14 de maio de 2025
Avaliação não solicitada
logotipo da Wickes - Stirchley

Resposta da Wickes - Stirchley

We are so glad to hear that you had such a positive experience with Joe! We appreciate your kind words and will share your feedback with him. We strive to provide excellent customer service and are happy to know that Joe was able to assist you.
-AF

Avaliado com 5 de um total de 5 estrelas

Good access to trolleys for loading

Good access to trolleys for loading, and good check out staff, thanks to the new guy Joe at the Stirchley store. Speedy friendly checkout scanning and service

12 de maio de 2025
Avaliação não solicitada
logotipo da Wickes - Stirchley

Resposta da Wickes - Stirchley

Thank you for your kind review! We're delighted to hear you had a positive experience at our Stirchley store. We appreciate your feedback and are glad you found the checkout process quick and friendly.
-AF

Avaliado com 5 de um total de 5 estrelas

Kash was exceptionally helpful cheerful…

Kash was exceptionally helpful cheerful and friendly. A credit to Wickes

12 de maio de 2025
Avaliação não solicitada
logotipo da Wickes - Stirchley

Resposta da Wickes - Stirchley

Hi Allen, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Kash in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Great young bloke friendly & helpful…

Great young bloke friendly & helpful Joe (new)

11 de maio de 2025
Avaliação não solicitada
logotipo da Wickes - Stirchley

Resposta da Wickes - Stirchley

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Joe in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Went to the store today to inquire…

Went to the store today to inquire about some bathroom paint the 2 lovely ladies at the checkout was so friendly and helpful will definately be coming back

7 de maio de 2025
Avaliação não solicitada
logotipo da Wickes - Stirchley

Resposta da Wickes - Stirchley

Hi Tracey, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Avaliado com 5 de um total de 5 estrelas

When you've got a Neil you have no worries

I went to Wickes today to buy 30 bags of top soil all mentally prepared for some heavy lifting and got greeted by a wonderfully friendly staff who made sure I didn't have to lift a single finger in the end. A heroic and very sunshiny man called Neil went and fetched all bags for me and heaved them in my little car whilst being very attentive about weight distribution so I wouldn't end up doing a wheelie on the way home. Excellent service! Couldn't be happier!

5 de maio de 2025
Avaliação não solicitada
logotipo da Wickes - Stirchley

Resposta da Wickes - Stirchley

Hi Amanda, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Neil in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Thankyou Neil!

Writing this review on behalf of my mum. She visited the Wickes Stirchley Store this morning. She was unsure about some of the items she needed but was given a lot of support by a colleague called Neil. He was exceptionally helpful and as my mum is a disabled customer he went above and beyond to help her and make sure that she was supported by taking the items to the car. It was exceptionally helpful and kind, not something she experiences in a lot of other shops so she was extremely happy with the service.

2 de maio de 2025
Avaliação não solicitada
logotipo da Wickes - Stirchley

Resposta da Wickes - Stirchley

Thank you for your kind words about our Stirchley store and Neil. We are thrilled to hear that your mother had such a positive experience. It's wonderful to know that Neil went above and beyond to help her and ensure she received the support she needed. We strive to provide exceptional customer service and are delighted that our team is making a difference. TW

Avaliado com 5 de um total de 5 estrelas

Super helpful

Couldn't find what I was looking for so asked for help. Sorted out immediately with a smile, fabulous thanks.

28 de abril de 2025
Avaliação não solicitada
logotipo da Wickes - Stirchley

Resposta da Wickes - Stirchley

We're so glad to hear that you received helpful and friendly service. It's always our goal to ensure our customers have a positive experience.
-AF

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