Wickes - Swindon Avaliações 

348
•
O TrustScore é 5 de um total de 5

4,8

57 Gipsy Lane, Swindon Wiltshire, SN2 8DH, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was helped by Evie as I entered the store (re needing a trolley), who then kindly guided me to exactly where I needed to go in store, and then she served me as I left. Amazing service, a great ambas... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

John at the Swindon wickes store helped me from the moment I stepped through the doors, he was super approachable and friendly. He walked me to where the item was I needed to find and even carried the... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Tried returning a door frame to Swindon branch. Packaging was damaged but exactly as supplied by another Wickes. They refused to take it back even though it was clear so see that the product was intac... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Outstanding service from Melinda at Wickes Swindon! I just wanted to leave a review to say how wonderful Melinda was today. She was so kind, helpful and really took the time to listen and help me w... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Ferramentas
  2. também em
  3. Empresa de energia solar
  4. Loja de Acessórios para Banheiros
  5. Loja de utensílios de cozinha

Sobre Wickes - Swindon

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contato

  • 57 Gipsy Lane, Swindon, Wiltshire, SN2 8DH, Reino Unido

  • +441793610701

4,8

Excelente

O TrustScore é 5 de um total de 5

348 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(348)

14.656 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I attended Wickes in Swindon today and…

I attended Wickes in Swindon today and couldn’t find the product I wanted. I asked a member of staff Named Kelly and she was very accommodating, friendly and informative. She had no issues showing me where my product was. I was in a hurry and Kelly was understanding, professional and overall gave an amazing customer experience. Thank you so much!

23 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Hi Richard,

We are so happy to hear about your positive experience with Kelly today. We appreciate you taking the time to share your kind words! -Ellysse

Avaliado com 5 de um total de 5 estrelas

Excellent customer care

I needed help in your Swindon store getting a packet of skirting through the till and into my car, Kelly was very accommodating and helpful, even opening a till to serve me. Being on crutches is a major challenge that was made so much easier today by her care and assistance. Thank you!

23 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Hi Heather, we are so pleased to hear about your positive experience at our store. We appreciate your kind feedback and are glad we could assist you. -LR

Avaliado com 5 de um total de 5 estrelas

Helpful staff

Liv helped me track down the item I was searching for and then helped with finding my account and went above and beyond. Took her time and was very professional.

19 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Hey Jane, thank you for your five-star review, and I'm glad you enjoyed the service from Liv in our Swindon store! - Dylan

Avaliado com 5 de um total de 5 estrelas

Apart from a mal-functioning with…

Apart from a mal-functioning with Wickes computer 💻 saying the item I wanted was out of stock… luckily I had the wherewithal to actually check myself ( after being a bit lazy and just asking at the desk!) low and behold, loads of said items were there! So after loading up the trolly and paying; a wonderfully helpful lad called Theo helped me with my purchases to load them into the car … Thank you

13 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

We're glad you found the items you needed despite the initial computer error. We appreciate you highlighting Theo's excellent service; we'll be sure to share your kind words with him. Thank you for your feedback! -AK

Avaliado com 5 de um total de 5 estrelas

Liv was very helpful and spent alot of…

Liv was very helpful and spent alot of time helping us find a suitable toilet seat

19 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Hi Sharon,

We're so glad Liv could help you find exactly what you needed. Thank you for your kind feedback! -Ellysse

Avaliado com 5 de um total de 5 estrelas

Morris

I visited the Swindon branch today and, unable to find the item I went for, spoke to Morris. He spent a very long time looking for this item which, it turns out, had been moved due to a temporary in-store display. Morris kept looking until he found it - excellent service.

17 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Hi GPT, We are so glad to hear Morris provided such excellent service, going above and beyond to help you. Thank you for sharing your positive experience with us! - Sean

Avaliado com 5 de um total de 5 estrelas

Great staff member liam

Hey
So im in a wheelchair.
And asked for assistance, and a friendly guy called Liam appeared.
I had a long list of items I required as just moved house.
Liam was super helpful.very friendly very knowledgeable.
He knew where everything was and I got everything on my list.
Wickes should be proud to employ such a great staff member.
Liam was truly great 👍
£400 well spent today
Many thanks to wickes and to liam

13 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Hi Mark, we're so happy to hear Liam provided such excellent assistance during your visit! We appreciate you sharing your positive experience and recognizing their helpfulness and knowledge. Thank you for your kind words. -LR

Avaliado com 5 de um total de 5 estrelas

Helped with loading

I arrived wanting to buy a dozen bags of the 100l bark chippings Wickes had on offer. Sold at an excellent price, I asked Liam, who was on the till, if I could pay once I’d loaded my car as I wasn’t sure how many bags would fit. He offered to help me load up.
I didn’t think that was necessary but the bags were jam packed full and very heavy. I literally couldn’t have loaded them myself. Not once did Liam make me feel like a ‘weak female shopper’ - he just helped, engaging with gentle chitchat and good humour.
I couldn’t ask for better service. Liam is a credit to Wickes - thank you!

13 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Hi there, we are so happy to hear about your excellent experience with Liam. We truly appreciate you sharing this wonderful feedback about their helpfulness and good humour. We are glad we could assist you so effectively. -LR

Avaliado com 5 de um total de 5 estrelas

Always go back

I just got somethings I needed and they are very heavy so they called a young guy to help me. His name was LIAM he was very helpful. Always get very good service in my wicks in swindon.

12 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Hi Roy, we appreciate you sharing your positive experience. We're so glad our team could assist you with your heavy items. We value your continued support. -LR

Avaliado com 5 de um total de 5 estrelas

A very satisfying purchase

I had a first class experience. Millie was extremely helpful. She was very patient and answered all my questions fully. She explained everything well and supported me through my decision making wonderfully. I can't speak too highly of her.

10 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Hi James, Thank you for your wonderful feedback! We are so pleased Millie provided such excellent service and that your experience was a positive one. - Sean

Avaliado com 5 de um total de 5 estrelas

I returned a faulty Karcher patio…

I returned a faulty Karcher patio cleaner today and was served by Charlotte.

Charlotte quickly understood the issue I had and quickly confirmed that the item would be replaced.

A very quick and easy solution found by Charlotte and great customer service.

Thank you

9 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Thanks for taking the time to leave your review, Mr Giles. We appreciate you sharing your positive experience with us. We are pleased that Charlotte could quickly resolve the issue with your patio cleaner. Thank you for your kind feedback. - AB

Avaliado com 5 de um total de 5 estrelas

TONY He was so helpful and very…

TONY He was so helpful and very friendly. 10 out of 10 Tony

9 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Hi, Pamela. Thank you for taking the time to share your review with us. We're delighted to see that, Tony was really helpful and friendly during your visit. Thank you again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Visited the other day

Visited the other day, super helpful staff, Melinda helped me to sign up with the Trade Pro club which saved me £20.

30 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Hi Danny, we're so glad you had a positive experience and found our team helpful. We appreciate your kind words! -LR

Avaliado com 5 de um total de 5 estrelas

The 2 employees couldn’t have been more…

The 2 employees couldn’t have been more helpful when we needed help with some sand bags.
Liam took them out to the car and loaded them for us…… with a smile!
Thank you.

4 de junho de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Hi, Thank you for taking the time to share your review with us. We are really pleased to see that you're happy with the customer service provided in store. Thank you again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Very helpful staff member

Very helpful staff member, Tony, took me directly to the product I was looking for, after another staff member had waved vaguely in a direction that was incorrect.

22 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

We're so glad to hear that Tony provided excellent assistance. We appreciate you sharing your positive experience with us. - AB

Avaliado com 5 de um total de 5 estrelas

Nice, polite helpful young staff member - Liam

I visited the Swindon store on 16 May and was served by Liam. I needed three heavy bags of cement but as a 60 year old woman with back trouble I didn't know how to get them from the store to the car. Liam fetched a trolley, got the cement, rang it up and took it to my car and put it in the boot for me. I was so very grateful to him. Such a nice, polite helpful young man. I hope Wickes have a system for rewarding staff who go out of their way to help customers. Thank you again Liam.

16 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

We are so pleased to hear about your positive experience and the excellent assistance you received from Liam. We truly appreciate you sharing your kind words. -AK

Avaliado com 5 de um total de 5 estrelas

Kerrie in the Swindon Store went out of…

Kerrie in the Swindon Store went out of his way to find me a box of screws the shelves was empty but he found me some.
Thank you Kerrie

7 de maio de 2026
Avaliação não solicitada
logotipo da Wickes - Swindon

Resposta da Wickes - Swindon

Hi, Malcolm. Thank you for taking the time to share your review with us. We're really pleased to see that, Kerrie was able to help find the screws you needed. Thank you again for your kind feedback. - Scott H

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