Wickes - Torquay Avaliações 

107
O TrustScore é 4.5 de um total de 5

4,7

Orchard Way, Torquay Torquay, TQ2 7FA, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Thank you to Jake and the friendly Torquay store team. We were in search of some specific timber posts and Jake spent the time locating stock in the warehouse, helping to make sure we found exactly wh... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Lorraine from Torquay was an amazing help from start to finish. We were absolutely clueless with designing our bathroom and she made all of our stress disappear and helped us decide exactly what we ne... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Still no response after i sent a response to your questions concerning the failure of Wickes It has been frustrating to say the least.. Where is your response to my complaint? Where’s the phone ca... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Just like to give a shout out for customers service kyle was really helpful in doing my order for polycarbonate sheet had them delivered next day with excellent courier I had one sheet returned to sto... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Ferramentas
  2. Loja de Acessórios para Banheiros
  3. Loja de utensílios de cozinha
  4. Empresa de energia solar

Sobre Wickes - Torquay

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

107 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(107)

13.860 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I came into the store today to pick up…

I came into the store today to pick up an order and Mary signed me up to a trade account she was friendly and helpful.

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da Wickes - Torquay

Resposta da Wickes - Torquay

Hi Paul Harris, We're happy that you found Mary friendly and helpful while setting up your trade account and picking up your order. Thanks for your feedback. -LC

Avaliado com 5 de um total de 5 estrelas

Marie - perfect Wickes consultant!

Marie made our experience great - without question. From the outset she was so helpful and knowledgeable - from first meeting her I knew we had found our kitchen and didn’t need to look elsewhere. She took our ideas, making them work while quietly advising us along the way. She was very efficient and mindful of our budget, in the end creating a kitchen we are thrilled with!

4 de dezembro de 2025
Avaliação não solicitada
logotipo da Wickes - Torquay

Resposta da Wickes - Torquay

We appreciate you sharing your feedback with us. We're happy to hear that you had a great experience with Marie and that you found the advice helpful. It's great to know that she created a kitchen you are thrilled with. -AK

Avaliado com 5 de um total de 5 estrelas

Mary was very helpful and pleasant and…

Mary was very helpful and pleasant and made me feel at ease as I am a pensioner

28 de janeiro de 2026
Avaliação não solicitada
logotipo da Wickes - Torquay

Resposta da Wickes - Torquay

Hi Tina, we appreciate you sharing your experience. We are happy to hear that our staff was helpful and made you feel comfortable during your visit. -LG

Avaliado com 5 de um total de 5 estrelas

Really impressed

We have recently had our Kitchen, downstairs toilet, Bathroom and new shower room put in. We approached Wickes having seen some of their work in our friends houses.

From start to finish they were really good, Marie was our designer. She visited the house and we were able to show her the rooms we wanted worked on and explained the sort of style we wanted. She went away and came up with some designs and we went to see them 4 days later. What Marie has designed was great and fitted the brief really well. We decided to go with it.

Wickes appointed us some local builders to do the fitting, who were amazing. Between Marie and the fitters they managed the whole project in terms of deliveries, timings and time scale. In the space of four weeks the whole project was done and working.

We really would recommend Wickes, all the products are great quality and, apart from a couple of little alterations, everything went to plan.

1 de dezembro de 2025
Avaliação não solicitada
logotipo da Wickes - Torquay

Resposta da Wickes - Torquay

Hi Paul.

We're happy to hear that you had such a positive experience with your recent projects! It's great to know that the designs met your expectations and that the installation process went smoothly. We appreciate you recommending our services and products.
- PP

Avaliado com 5 de um total de 5 estrelas

Tony was excellent and extremely…

Tony was excellent and extremely helpful with our paint match. He made time to ensure we had the right paint. He suggested mixing a tester first to ensure it was right. Would definitely be back.

24 de janeiro de 2026
Avaliação não solicitada
logotipo da Wickes - Torquay

Resposta da Wickes - Torquay

Hi Karen.

We're happy to hear that our team member was so helpful with your paint match! We appreciate you mentioning the suggestion to test the paint beforehand. We look forward to seeing you again.- PP

Avaliado com 5 de um total de 5 estrelas

New Kitchen

From start to finish i was very happy with my purchase of my new kitchen, after speaking to Lorraine and arranging for to get the kitchen planned by someone who knows better than me(the advice was invaluable).Then i visited the showroom once again to tweak a few minor issues and signed the bottom line,at no time did i feel pressured into the purchase, as that would put me off, so finally 10 out of 10 for Wickes and of course Lorraine a credit to the company.

10 de janeiro de 2026
Avaliação não solicitada
logotipo da Wickes - Torquay

Resposta da Wickes - Torquay

Hi George, Thank you for taking the time to share you experience. It is wonderful to hear that you were pleased with the service you received and hope you love your new kitchen. -SM

Avaliado com 5 de um total de 5 estrelas

Excellent Service From Tony.

I went into the Edginswell/Torquay branch as I needed some new halogen bulbs for my bathroom. I was struggling with the Watts and other jargon so I asked the assistant for some help.
I had taken an old bulb in with me and the assistant who's name was Tony was so helpful. He found the items I needed but discovered the labeling needed to be sorted and took me to the till ans scanned the correct box for payment.
He is a great asset to Wicks.
Thank you Tony

10 de janeiro de 2026
Avaliação não solicitada
logotipo da Wickes - Torquay

Resposta da Wickes - Torquay

Hey Nigel, thanks for your wonderful feedback, and I'm delighted that Tony was first class throughout your visit to our Torquay store! - Dylan

Avaliado com 5 de um total de 5 estrelas

Exceptional Customer Service.

I visited the store recently, and had an issue with the company administering the car park. I contacted the store Operations Manager Danielle Wyatt, who bent over backwards to resolve the issue for me. I can truly say it is a rare thing today to find someone who takes on your case, and gives you the reassurance that they have your best interests as their primary goal. Thank you Danni.

8 de janeiro de 2026
Avaliação não solicitada
logotipo da Wickes - Torquay

Resposta da Wickes - Torquay

Hi Derek, we appreciate you taking the time to share your experience. We are so happy to hear that a member of our team was able to help resolve the parking issue. It's great to know that their efforts made a positive difference for you. -LG

Avaliado com 5 de um total de 5 estrelas

Great selection of products with…

Great selection of products with knowledgeable staff.
Mary was very helpful on checkout.

21 de dezembro de 2025
Avaliação não solicitada
logotipo da Wickes - Torquay

Resposta da Wickes - Torquay

Hey Mr Mayer, thank you for your incredible feedback, and I'm delighted that Mary was really helpful in our Torquay store! - Dylan

Avaliado com 5 de um total de 5 estrelas

This Wickes store is really easy to…

This Wickes store is really easy to negotiate around, I went in for various items which they had, decorating equipment and kiln dried logs. And Mary on the till was really nice and ever so helpful, especially helping me replace the battery in my car key fob when that stopped working.

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Wickes - Torquay

Resposta da Wickes - Torquay

Hi Sara.

We're glad you found our store easy to navigate and had everything you needed. It's great to hear that Mary was so helpful with your purchases and car key fob. We appreciate your positive feedback!
- PP

Avaliado com 5 de um total de 5 estrelas

Torquay Wickes

Marie at Torquay Wickes was wonderful from start to finish. We went back and forth about different designs/layouts for my kitchen either in person or by e-mail. We had some deliveries that had minor damage to the oak doors. I had replacements sent directly to me very quickly and any left over items not required were refunded. I'm really pleased with my kitchen and would recommend the pull out larder and bin. The larder was a bit tricky to fit but we managed it eventually!

1 de dezembro de 2025
Avaliação não solicitada
logotipo da Wickes - Torquay

Resposta da Wickes - Torquay

Hi Julie, Thanks for taking the time to share your experience. We’re delighted Marie at Torquay Wickes supported you throughout your kitchen project. It’s great to hear the design process went smoothly, and any issues were resolved quickly. -SM

Avaliado com 5 de um total de 5 estrelas

Thanks to Lorraine and Julie

Lorraine at the Torquay branch was brilliant. She really listened to us and accommodated our needs. We met her a few times during the design process and each time she was excellent. Julie at the help centre was also very good, really friendly and helpful when arranging our delivery.

25 de novembro de 2025
Avaliação não solicitada
logotipo da Wickes - Torquay

Resposta da Wickes - Torquay

Hi Victoria,

We're happy to hear that you had a positive experience at the Torquay branch. It's great to know that Lorraine listened to your needs during the design process and that you found Julie friendly and helpful when arranging your delivery.

-Ellysse

Avaliado com 5 de um total de 5 estrelas

Great store great staff

Plesent knowledgable staff,( Tony and Kyle) greet you with a smile and are happy to assist you with your shop.
Good choice of items and plenty of room in store.
Reasonable prices wth some excellent offers.

3 de novembro de 2025
Avaliação não solicitada
logotipo da Wickes - Torquay

Resposta da Wickes - Torquay

We appreciate you sharing your feedback. We're happy to hear that our staff were pleasant and knowledgeable, and that you found a good choice of items at reasonable prices.- PP

Avaliado com 5 de um total de 5 estrelas

We love our new kitchen

Lorraine was really helpful in helping to choose our design and colour scheme. She also outlined the whole procedure for having our kitchen installed which was very reassuring. We could not fault her professionalism.
Our fitter, Scott was very tidy and his workmanship was of a very high standard.
Very satisfied with the quality of our kitchen supplied by Wickes.

13 de outubro de 2025
Avaliação não solicitada
logotipo da Wickes - Torquay

Resposta da Wickes - Torquay

Hey there, thanks for your wonderful feedback, and I'm glad you enjoyed the service from Lorraine and Scott throughout your kitchen design and installation. Enjoy your new space! - Dylan

Avaliado com 5 de um total de 5 estrelas

We are exploring having a new kitchen…

We are exploring having a new kitchen and made an appointment with our local Wickes store. Marie was very helpful and patient and generous with her time to create the first draft design for us. Excellent service.

22 de outubro de 2025
Avaliação não solicitada
logotipo da Wickes - Torquay

Resposta da Wickes - Torquay

Hi, Austin. Thank you for taking the time to share your review with us. We are delighted to see that your design consultant, Marie, was very helpful and patient, providing an excellent design experience. Thank you again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Our kitchen magic makeover !

We visited our local Wickes (Torquay)to look at there bespoke kitchens.
What a great choice they had ,we were greeted by a nice lady called Lorraine who was very friendly and knowledgeable and went through all the possibilities we could have .Lorraine suggested a personal design appointment.
After she visited our home and took measurements etc,we returned to the store and were delighted with the design that Lorraine had created .
We live in a park home and we have a small and awkward kitchen area,so it was a challenge for Lorraine and we were really pleased with the design ,cost and the little touches we never thought of .
Looks great 👍
We have decided to install it ourselves and when it is all done we will definitely like to invite Lorraine to see her creation and our lovely new kitchen 😀
Thank you.
Mary & Gerald Reading
Dartmouth

23 de outubro de 2025
Avaliação não solicitada
logotipo da Wickes - Torquay

Resposta da Wickes - Torquay

We appreciate you sharing your experience at our Torquay store. We're so glad to hear that our team member was friendly, knowledgeable, and helpful in designing your kitchen. It's great that you were pleased with the design and the cost. We appreciate the feedback.- PP

Avaliado com 5 de um total de 5 estrelas

Met with Lorraine from the Torquay…

Met with Lorraine from the Torquay wicks store today to plan our new kitchen, she was extremely professional and very knowledgeable
Also most helpful in looking at different options to make the most of the space we have available
Looking forward now to the delivery and installation of the kitchen sometime in the very near future

21 de outubro de 2025
Avaliação não solicitada
logotipo da Wickes - Torquay

Resposta da Wickes - Torquay

Hi Gail, We're happy to hear about your positive experience planning your new kitchen at our Torquay store. It's great to know that you found our kitchen expert to be professional and knowledgeable and that they helped you explore options. We appreciate your feedback. -LG

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, advice on planning, knowledgeable and friendly.

17 de outubro de 2025
Avaliação não solicitada
logotipo da Wickes - Torquay

Resposta da Wickes - Torquay

We are happy you found our service great, and that our team's knowledge and planning advice were helpful and friendly! Thanks! -AK

Avaliado com 5 de um total de 5 estrelas

New kitchen designed by Jay West

New kitchen designed by Jay West
Talked through thoroughly and even got a better quality of kitchen
Would highly recommended very pleased with my kitchen

27 de julho de 2025
Avaliação não solicitada
logotipo da Wickes - Torquay

Resposta da Wickes - Torquay

Hey Kathleen, thank you so much for your five-star review, and I'm glad that Jay in our Torquay store was first class throughout your kitchen design. It makes us proud you would recommend us and enjoy your new space! - Dylan

Avaliado com 5 de um total de 5 estrelas

Marie was absolutely amazing from start…

Marie was absolutely amazing from start to finish! Always available to answer any questions or make changes to the design! I’ve now got my dream kitchen and bathroom and couldn’t be happier! Will recommend Marie to design your kitchen and bathroom any day!

9 de janeiro de 2025
Avaliação não solicitada
logotipo da Wickes - Torquay

Resposta da Wickes - Torquay

Hi Sophie, we really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -LG

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