Wickes - Warrington Avaliações 

107
O TrustScore é 4.5 de um total de 5

4,3

Pinners Brow, Unit B, Pinners Brow Retail Park, Warrington Cheshire, WA2 7XA, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Just wanted to make a review regarding the service I had today at the Warrington branch.I made an order online to be delivered and unfortunately, one item wasn't in stock despite it being online, just... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service today with Shaun McLoughlin one of the design consultants in the Warrington branch. He was super efficient and listened to everything I wanted. He picked up a previous des... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Trade means trade with Wickes with your 10% discount on anything in store that you buy in comparison to other DIY stores, were a certain spend limit applies in order to be eligible for any discount... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

My mum’s (Muriel Hackett) Kitchen is great but the ceramic sink wouldn’t fit with the sink drawer unit. Told we could refund the sink but we are still waiting for the refund almost three months later.... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Ferramentas
  2. Loja de Acessórios para Banheiros
  3. Loja de utensílios de cozinha
  4. Empresa de energia solar

Sobre Wickes - Warrington

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contato

  • Pinners Brow, Unit B, Pinners Brow Retail Park, Warrington, Cheshire, WA2 7XA, Reino Unido

  • +441925632263

4,3

Excelente

O TrustScore é 4.5 de um total de 5

107 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as avaliações

(107)

13.788 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Applied for support from the Wickes…

Applied for support from the Wickes Community Grant, received a response within days. The items were then paid for in store and delivered to school, all costs fully covered. Excellent service

20 de janeiro de 2026
Avaliação não solicitada
logotipo da Wickes - Warrington

Resposta da Wickes - Warrington

Hi Helen, thank you for taking the time to leave a review. We're happy to hear that we were able to help out the school through our Community Grant Programme. We appreciate your comments. -LG

Avaliado com 5 de um total de 5 estrelas

Shaun Mcloughlin was extremely helpful…

Shaun Mcloughlin was extremely helpful whilst I went into the store looking at kitchen’s.
He introduced himself and showed me different kitchen’s and worktops to go with my kitchen.
Excellent customer service and wasn’t pushy .. He knows his job and is very friendly…Fully recommend him people I know .

19 de janeiro de 2026
Avaliação não solicitada
logotipo da Wickes - Warrington

Resposta da Wickes - Warrington

Hi Tracey, we're happy to hear that you found our team member helpful while looking at kitchens. We appreciate your feedback regarding the excellent service you received. -LG

Avaliado com 5 de um total de 5 estrelas

I would like to thank Wickes Community…

I would like to thank Wickes Community Programme for supporting our students with materials.
Especially thanks to the staff at the Warrington branch who have gone the extra mile, myself and my students really appreciate their support.

14 de janeiro de 2026
Avaliação não solicitada
logotipo da Wickes - Warrington

Resposta da Wickes - Warrington

Hi Neil, Thanks for taking the time leaving your review. We are happy to hear that the Warrington store was able to help out and provide some materials for the students to use for any future projects. Thanks again for the kind feedback. -JL

Avaliado com 5 de um total de 5 estrelas

Superb customer service from Shaun Mcloughlin

We met Shaun today to discuss a new kitchen. He couldn't have been more helpful, informative and knowledgeable. Incredibly friendly and honest. Couldn't have asked for a better service.

14 de dezembro de 2025
Avaliação não solicitada
logotipo da Wickes - Warrington

Resposta da Wickes - Warrington

Hey there, thank you for your five-star review, and I'm glad that Shaun was first class throughout your kitchen design experience, enjoy your new space! - Dylan

Avaliado com 1 de um total de 5 estrelas

Appalling Customer Service

I am currently trying to get Wickes to resolve all the issues with the kitchen l trusted this retailer to supply and fit for me. I ordered the kitchen beginning of September, it is December and my kitchen was finally finished Friday 28th Nov. The fitter has been unreliable and damage was caused to my newly decorated kitchen when the fitter returned. When the kitchen was planned l have ended up with extra pieces costing me £417 that l am being refused a refund for and have been told to scrap these items in the HIPPO bags which contain my old kitchen and are still covering my back garden, making it impossible for me to get to my garage. I have never experienced such poor customer service. Do not use Wickes recommended installers. The kitchens are nice but the customer service and reliability is appalling.

10 de novembro de 2025
Avaliação não solicitada
logotipo da Wickes - Warrington

Resposta da Wickes - Warrington

We're very sorry to hear about the issues with your kitchen installation and the poor service you received. We appreciate you bringing this to our attention, we have requested additional information, so we can get this looked into for you. Thank you for your feedback. -AK

Avaliado com 5 de um total de 5 estrelas

A huge thank you to Mark Theis and the…

A huge thank you to Mark Theis and the team at Wickes Warrington for their generous donation to our school sensory garden.
It means so much that local stores support local charities within the community.
Mark was so friendly and helpful. Thank you so much.

20 de setembro de 2025
Avaliação não solicitada
logotipo da Wickes - Warrington

Resposta da Wickes - Warrington

Hi Linz, Thanks for taking to leave your review. We are happy to hear that Mark and the Warrington store made a generous donation to your project and that they were so helpful and friendly. Thanks for the kind feedback. -JL

Avaliado com 5 de um total de 5 estrelas

Outstanding service

I was having some difficulties ordering on the app so I decided to go into the Warrington store. Julie and Jess were both absolutely amazing. My issue was resolved very quickly, my order was put through and for the delivery day that I requested. They couldn't do enough for me. Brilliant service.

25 de novembro de 2025
Avaliação não solicitada
logotipo da Wickes - Warrington

Resposta da Wickes - Warrington

Hi Paul, we're happy to hear that our team at the store was able to quickly resolve the difficulties you experienced with your order on the app. We appreciate you taking the time to share your positive experience! -LG

Avaliado com 5 de um total de 5 estrelas

Staff help sean at wickes

We had a lovley helpful young man sean mcloughlin who went out of his way to advise us came out and measured up very efficient and throughly helpful highly recommend wickes in warrington and sean if you are thinking of a new kitchen look no further and ask for sean

22 de novembro de 2025
Avaliação não solicitada
logotipo da Wickes - Warrington

Resposta da Wickes - Warrington

We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the advice and service you received from Sean. Thank you for recommending our Warrington location. -AK

Avaliado com 5 de um total de 5 estrelas

Paula made the experience seamless!

Paula made the experience seamless! Amazing customer service. Got exactly what we need to do all my flooring downstairs and at a brilliant price. Thanks Paula your a credit to the company.

17 de novembro de 2025
Avaliação não solicitada
logotipo da Wickes - Warrington

Resposta da Wickes - Warrington

Hi Joe, we appreciate you sharing your feedback. We are so glad to hear that you had such a positive experience and that our service met your needs at a great price. -LG

Avaliado com 5 de um total de 5 estrelas

Went into wickes

Went into wickes, wasn't 100% sure what i was looking for, but I spoke to a lady called julie and she was absolutely amazing with her information and knowledge and helped me to find what I wanted without any hesitation.

10 de novembro de 2025
Avaliação não solicitada
logotipo da Wickes - Warrington

Resposta da Wickes - Warrington

Hey Shaunna, thanks for your amazing review and I'm glad you had a great experience from Julie in our Warrington store! - Dylan

Avaliado com 5 de um total de 5 estrelas

Kitchen designs

I booked a home visit for someone to look at my kitchen. Mo arrived and from the second he stepped into my home, he was brilliant. I've just gotten home from visiting in store to see what he has designed and I'm so happy with everything! He really knows what he's doing, he listened to everything I wanted and he stood patiently whilst I swapped between a stupid amount of handles for my kitchen cupboards as I couldn't decide. He made me feel relaxed and I could not have asked for better service. He's an absolute credit to Wickes. Now I await the installation and I am beyond excited! And I'll be back in the future for when I get my bathroom done! Thank you for everything Mo! 😁

10 de novembro de 2025
Avaliação não solicitada
logotipo da Wickes - Warrington

Resposta da Wickes - Warrington

Hi Katie, we appreciate you sharing your experience. We're happy to hear that you felt at ease and that the home visit and design met your expectations. We are excited about your installation and future bathroom project! -LG

Avaliado com 5 de um total de 5 estrelas

Shaun at Wickes Bathroom Design

Shaun at Wickes Warrington in kitchen/bathroom design gave us very valuable advice on how to modernise our toilet room with wash basin. Even though the project was too small for the Wickes installation team, he was prepared to spend time with us identifying the materials we needed and a contact we could phone to progress our project. John & Margaret

4 de novembro de 2025
Avaliação não solicitada
logotipo da Wickes - Warrington

Resposta da Wickes - Warrington

Hi, John. Thank you for taking the time to share your review with us. We are happy to see that, Shaun at our Wickes store in Warrington, provided great customer service and advice during your visit. Thank you again for your kind feedback. - Scott H

Avaliado com 1 de um total de 5 estrelas

Worst experience I’ve ever had

Worst experience I’ve ever had . Received call before visit telling me how much bathroom refurbishment would cost. They had no idea of the style I required or even size if bathroom, I ended up cancelling the visit as just by his tone I did not want him in my home. I got the impression. He did nut want to come out in a Friday at 4:30 and wanted an early dart.
I would have much preferred he just call and arrange a time instead of trying to put me off . He was rude and definitely not a person you would want in your home.

24 de outubro de 2025
Avaliação não solicitada
logotipo da Wickes - Warrington

Resposta da Wickes - Warrington

Hi Kay, We appreciate you taking the time to share your experience. We're sorry to hear that the call and potential visit didn't meet your expectations. We'll review this internally to ensure a better experience in the future. I've sent you a request to get more information. -LG

Avaliado com 1 de um total de 5 estrelas

Absolutely awful customer service

Absolutely awful customer service - definitely will not be recommending.
Shaun at Warrington is in the wrong job and within 5 minutes of meeting us had talked us out of getting a kitchen from Wickes and we left.
He wasn’t interested in helping us at all, was totally unprofessional and acted like he didn’t want to be there or want us there!
Wickes is definitely off my list after that fiasco, total waste of time and petrol!

22 de outubro de 2025
Avaliação não solicitada
logotipo da Wickes - Warrington

Resposta da Wickes - Warrington

Hi Martine, we appreciate you sharing this experience. We're sorry to learn about the unprofessional service you encountered and that you felt discouraged. I've sent you a request for more information. -LG

Avaliado com 5 de um total de 5 estrelas

Dealt with Sophie for my kitchen design…

Dealt with Sophie for my kitchen design and she was brilliant from start to finish. Came out at very short notice to measure the kitchen and had the whole process ordered within a week! Hopefully the rest of the process is as good !

16 de outubro de 2025
Avaliação não solicitada
logotipo da Wickes - Warrington

Resposta da Wickes - Warrington

Hi Tom, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sophie in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Community project

We applied to be a part of the community funding and within a week I was collecting £100 worth of paint and materials for my school! We can now repaint the classrooms which we wouldn’t have been able to afford otherwise as budgets are so tight! The staff were incredibly friendly throughout and I couldnt be happier with the experience!

9 de outubro de 2025
Avaliação não solicitada
logotipo da Wickes - Warrington

Resposta da Wickes - Warrington

Hi Flora, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with our community programme in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Fantastic service from Mark

Fantastic service from Mark. Thank you so much!

15 de outubro de 2025
Avaliação não solicitada
logotipo da Wickes - Warrington

Resposta da Wickes - Warrington

Hi Emma, We appreciate you sharing your experience with us. We're so glad to hear you received fantastic service and thank you! -LG

Avaliado com 5 de um total de 5 estrelas

Good bathroom design experience

Home and store visit for designing experience was great. Really easy to do sort out everything (in our case redoing a bathroom) - the design consultant Mo was knowledgeable, super helpful and made the whole process painless.

11 de outubro de 2025
Avaliação não solicitada
logotipo da Wickes - Warrington

Resposta da Wickes - Warrington

Hey there, thank you for your amazing feedback, and I'm so happy that you enjoyed your bathroom design experience from Mo, enjoy your new space! - Dylan

Avaliado com 5 de um total de 5 estrelas

Overall just amazing

Sophie is very welcoming and so friendly. They are very accommodating and whatever you want when designing they will try their best to make it happen! They have a range of designs and lots to suit your style. Overall amazing

11 de outubro de 2025
Avaliação não solicitada
logotipo da Wickes - Warrington

Resposta da Wickes - Warrington

We're happy to hear that you felt so welcomed and that our team could bring your design ideas to life! It's great to know our range of styles suited you. Thanks for your amazing feedback!
- PP

Avaliado com 5 de um total de 5 estrelas

Fantastic service from the whole team…

Fantastic service from the whole team supporting The Old School Project and Warrington VIP's community projects. Each team we visit Mark, Jessica, Hannah and Victoria are welcoming, helpful and very knowledgeable. 😊

9 de outubro de 2025
Avaliação não solicitada
logotipo da Wickes - Warrington

Resposta da Wickes - Warrington

Hi Vicky, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Mark, Jessica, Hannah and Victoria in our store and that they provided you with useful advice. -AH

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