Awful experience. Purchased kitchen in June and still trying to get all the damaged and wrongly delivered items sorted out. Do not buy a wickes kitchen. *update - I am trying to give wickes more... Ver mais
A empresa respondeu
Pinners Brow, Unit B, Pinners Brow Retail Park, Warrington Cheshire, WA2 7XA, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Awful experience. Purchased kitchen in June and still trying to get all the damaged and wrongly delivered items sorted out. Do not buy a wickes kitchen. *update - I am trying to give wickes more... Ver mais
A empresa respondeu
For what I wanted large Jumbo bags and pallets of materials... Wickes came surprisingly on par with the competition in terms of price. The delivery was FIRST CLASS. Phone call 15 mins ahead of time f... Ver mais
A empresa respondeu
We had a great experience with Shaun M in Warrington! He helped us design our kitchen and choose our cabinets, worktops, appliances and everything else while keeping within our budget. He was extremel... Ver mais
A empresa respondeu
We had been to other places to look for a new kitchen and were not happy with the service and costs. We then decided to contact Wickes and were put through to Shaun McLoughlin. Shaun has been in... Ver mais
A empresa respondeu
Escrito pela empresa
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Pinners Brow, Unit B, Pinners Brow Retail Park, Warrington, Cheshire, WA2 7XA, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Absolutely awful customer service - definitely will not be recommending.
Shaun at Warrington is in the wrong job and within 5 minutes of meeting us had talked us out of getting a kitchen from Wickes and we left.
He wasn’t interested in helping us at all, was totally unprofessional and acted like he didn’t want to be there or want us there!
Wickes is definitely off my list after that fiasco, total waste of time and petrol!

Resposta da Wickes - Warrington
Dealt with Sophie for my kitchen design and she was brilliant from start to finish. Came out at very short notice to measure the kitchen and had the whole process ordered within a week! Hopefully the rest of the process is as good !

Resposta da Wickes - Warrington
We applied to be a part of the community funding and within a week I was collecting £100 worth of paint and materials for my school! We can now repaint the classrooms which we wouldn’t have been able to afford otherwise as budgets are so tight! The staff were incredibly friendly throughout and I couldnt be happier with the experience!

Resposta da Wickes - Warrington
Fantastic service from Mark. Thank you so much!

Resposta da Wickes - Warrington
Home and store visit for designing experience was great. Really easy to do sort out everything (in our case redoing a bathroom) - the design consultant Mo was knowledgeable, super helpful and made the whole process painless.

Resposta da Wickes - Warrington
Sophie is very welcoming and so friendly. They are very accommodating and whatever you want when designing they will try their best to make it happen! They have a range of designs and lots to suit your style. Overall amazing

Resposta da Wickes - Warrington
Fantastic service from the whole team supporting The Old School Project and Warrington VIP's community projects. Each team we visit Mark, Jessica, Hannah and Victoria are welcoming, helpful and very knowledgeable. 😊

Resposta da Wickes - Warrington
Excellent customer service from our design consultant Sophie. She offered us sound advice and supported us every step of the way designing our new bathroom to its completion. Very pleased with the fitters Damien and his men who did an excellent job always polite and helpful and very reliable.

Resposta da Wickes - Warrington
Lovely Lisa at Warrington really made me feel welcome and couldn't be more helpful.
I love Wickes.

Resposta da Wickes - Warrington
Visited the Warrington branch, usually have a great experience, However there is one member of staff that is consistently rude. She is maybe polish? I’m in the trade and shop there a few times a week, spending hundreds of pounds. The rest of the staff are lovely - she seriously needs some customer service training!

Resposta da Wickes - Warrington
Sophie our design consultant was there right at the beginning, giving us sound and professional guidance while being respectful and relaxed and friendly, putting us totally at ease. She clearly explained all the designs and costings and worked hard to get us the very best deal so that we saved money too!

Resposta da Wickes - Warrington
Shaun is a lovely man. Very friendly and helpful. I'm looking forward to my next meeting with him to see his designs.

Resposta da Wickes - Warrington
Brilliant customer services from wicks at Warrington. Sophie our design consultant was fantastic . Her advice was second to none . She listened to everything we wanted and pulled out all stops . I love my kitchen and the space that Sophie helped us create. All cabinets and drawers are of high quality and look lovely . Lots of compliments off visitors and family can't believe it's the same place .

Resposta da Wickes - Warrington
Sophie our Design Consultant was a credit to Wickes. She was very approachable, friendly and helpful - all the way through, from our initial store visit, the home visit and then our planning meeting. Nothing was too much trouble as Sophie made the whole journey an enjoyable experience. She showed us all of the options and was patient whilst we made our decisions. Excellent service - well done, especially in this day and age.

Resposta da Wickes - Warrington
⭐️⭐️⭐️⭐️⭐️
We called into the Wickes Warrington store to ask for donations towards our Halloween build, and the team couldn’t have been more helpful! They kindly supplied us with spray foam and pipes, which will make a massive difference to our project. We’re truly grateful for their generosity and support — thank you, Wickes Warrington!
See you all at Halloween!!
Haydock Halloween house

Resposta da Wickes - Warrington
Really helpful and friendly staff. Shaun was excellent helping build our dream kitchen and get it exactly how we wanted it. Thank you very much 🙂

Resposta da Wickes - Warrington
Mo Iqbal was brilliant. A decent fella who is up for a laugh and made the process of buying our kitchen very easy. His attention to detail was excellent and his knowledge of the products is second to none.

Resposta da Wickes - Warrington
My mum bought a kitchen from mo in the Warrington store he was so nice and friendly, designed the kitchen of her dreams 5 stars 🌟

Resposta da Wickes - Warrington
Writing this review on behalf of my mum who was helped by mo and received fantastic service, mo helped her with her bathroom and it's the best design she can't wait for it to be installed .

Resposta da Wickes - Warrington
Mo designed my mother's kitchen and she is so happy with it. Finally she can use her kitchen all thanks to Mo. Really friendly and knowledgeable throughout the whole process

Resposta da Wickes - Warrington
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.