Kitchens nightmare. While our design process was great with Lisa, the after service has been nothing but a disgrace. We purchased a kitchen and chose not to get an installer on the promise a... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Kitchens nightmare. While our design process was great with Lisa, the after service has been nothing but a disgrace. We purchased a kitchen and chose not to get an installer on the promise a... Ver mais
A empresa respondeu
Went with a lot of questions on painting internal cupboard doors and repairing holes. Brian listened and was able to guide me as to what to do and help find all I needed to do the jobs. Thank you
A empresa respondeu
Great and knowledgeable advice from Ken, and his design was spot on - really felt like he had listened to what we needed/wanted. Managed to accommodate everything - and even put in things we didn't k... Ver mais
A empresa respondeu
We were a little worried about speaking to someone about our new bathroom design, but we couldn't have been more wrong! Shruti our Wickes wizard listened carefully to establish what our expectations a... Ver mais
A empresa respondeu
Escrito pela empresa
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
102 Inkerman Road, Knaphill, Woking, Surrey, GU21 2WB, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
After many years of deliberations we made the decision to redo our kitchen. So dutifully went to various places and eventually ended up in Wickes Woking.
We met Ken, his approach in helping us to find exactly what we wanted, was very efficient and his manner was both friendly and very professional. From our first meeting he understood our priorities and came with complementary solutions.
From design, fitting, through to aftercare Ken was always on hand and more than happy to help.
The kitchen arrived at the appointed time and the fitter we had was excellent, very thorough and again nothing was too much trouble.
In fact the whole team at Woking are brilliant. We had decided to a slight change to our order and Zoe helped us, with the same exemplary service.
After everything was done the kitchen looks amazing, and the quality of the product is also excellent. All in all I would say definitely pop into the Woking Wickes for your dream kitchen.

Resposta da Wickes - Woking
Excellent service! Thank you Brian for guiding me…

Resposta da Wickes - Woking
I visited the Woking store on Saturday and was really struggling with what I needed to buy for my project.
Fortunately I meet Brian. He took the time to advise me on the best products to buy. He is a great representative of your company
Thanks Brian.

Resposta da Wickes - Woking
Brian helped us pick everything we needed for fitting our new door ! Thanks Brian great help .

Resposta da Wickes - Woking
I was in touch with the Woking Wickes store about a community project and the store manager was so helpful in pointing me to the right products. We spoke by phone and email, and was altogether very helpful. Would recommend.

Resposta da Wickes - Woking
Brian patiently guided and helped me to get everything I needed for a tricky order with total professionalism. Great to know the store has staff of this quality.

Resposta da Wickes - Woking
I was looking for a piece of thin wood for my daughter to practice for her Tap exam. Brian in the Woking store was just so helpful and went over and above expectations to help me find something suitable but at a very low cost! Thanks Brian!

Resposta da Wickes - Woking
Wickes Woking.
Great place to do shopping, nice and friendly staff. I been to buy some stuff and Brian was so nice, polite and helpful, I didn’t know exactly what I need just explained to him and he knew exactly and explained to me all the option what I should buy.
Very happy with all his help. Definitely I will recommend to friends and family.

Resposta da Wickes - Woking
Brian and Jemma wee so helpful as I wanted some screws for my kitchen cupboard. They were too long and Brian very kindly cut them for me.

Resposta da Wickes - Woking
I recently visited Wickes Woking and was pleased with the overall customer service, from the beginning of my shopping to the end. I was helped. Special thanks to Rachel and her colleague (sorry I forgot to ask for your name. Promise to ask for you next time i visit Wickes!) for their excellent customer service. Both were really helpful. I’d be happy to shop there again

Resposta da Wickes - Woking
I had to make a fast visit to Wickes Woking to purchase a replacement hosepipe which I know very little about! Brian took me to the range of products and was very helpful in supporting my choice explaining the benefits of my final selection. Thanks Brian & also to Peter who was very patient with me at check out!

Resposta da Wickes - Woking
Outstanding Service from Wickes, Woking, and Oakley Developments
We engaged Wickes, Woking to obtain a quote for the replacement of our en-suite bathroom.
The process commenced with a visit to the store to schedule an appointment. Their designer, Zoe, conducted an initial site visit to draft preliminary plans and presented several layout options. Although I had a general idea of what I wanted, I was not entirely certain. Zoe diligently revised the designs until we finalized our requirements.
At the store, we selected our bathroom suite, accessories (including the all important electric toothbrush holder!), and the largest illuminated bathroom mirror available.
We also chose tiles, units, and work surfaces.
The installation was carried out by Oakley Developments, a Wickes-approved installer. The installation was scheduled to take approximately two weeks from start to finish.
Our installer demonstrated exceptional professionalism, maintaining a tidy workspace and managing the majority of the installation independently.
We encountered a minor issue with the shower due to an issue with the pump, which was promptly and efficiently resolved by Aqualisa.
Overall, I am highly impressed with the entire process from inception to completion with Wickes and Oakley Developments. I wholeheartedly recommend their services

Resposta da Wickes - Woking
Extremely satisfied with the service received especially from Jazmine and one of her colleagues. We came quite late, very close to the closing time but she was very kind and helpful along with her colleague as well they stayed overtime to help us with some mixed Dulux paint. Well done I'm very pleased with their service. 👍🏻

Resposta da Wickes - Woking
I honestly can’t recommend Brian at Wickes Woking enough. We were struggling to find a bath cover that was just right, and after giving up hope, Brian stepped in and found the perfect one for us. He was so patient, attentive, and genuinely cared about helping us get it right — it felt like talking to a friend who really wanted to see us happy.
He also took the time to help us pick the right paint, listening carefully to what we needed and offering honest advice. Throughout the whole process, he was kind, approachable, and really made us feel valued.
We need more Brians in the world — people who go the extra mile with a smile and real kindness. Thank you so much, Brian, for making our experience so positive. You’ve made a lasting impression!

Resposta da Wickes - Woking
Well organized shop! Brian helped was great and very helpful

Resposta da Wickes - Woking
Brian was super helpfull to help me find stuff I needed!

Resposta da Wickes - Woking
I've had a tree stump ground out and I needed soil to fill the hole. 25 litre bags of Wickes Top Soil was good quality and did just what I wanted. However I couldn't handle getting the bags into my car but a very friendly and willing Alessandro did this for me and I would like to thank him once again.

Resposta da Wickes - Woking
Wickes kitchen from the Woking branch gets a 1-star rating because 0-star is not an option. We made the mistake of parting with £16k for what is quite a small kitchen, in advance. 5 months after starting the work our kitchen, while usable, is still unfinished. I've never encountered such an unhelpful customer services team. There has been a litany of errors in the design, ordering of components, inept fitting and finishing, supply and delivery problems and unfulfilled promises. I strongly recommend anyone to look elsewhere for a kitchen or at the very least, employ your own contractor to fit it. If our experience is in the least bit amusing, the real joke is the fact that our house is 50 metres from the store and showroom the kitchen was ordered from. I've lived here for many years and when I think of the amount of money I must have spent in that Wickes over those years and they don't even have the decency to engage in any meaningful way over how they propose to rectify the problem.

Resposta da Wickes - Woking
Brian was fantastic, couldn’t find what we were looking for and he took us straight there and advised which would be best. Well done Brian

Resposta da Wickes - Woking
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.