Wickes - Woking Avaliações 

161
O TrustScore é 4.5 de um total de 5

4,6

102 Inkerman Road, Knaphill, Woking Surrey, GU21 2WB, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Kitchens nightmare. While our design process was great with Lisa, the after service has been nothing but a disgrace. We purchased a kitchen and chose not to get an installer on the promise a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Went with a lot of questions on painting internal cupboard doors and repairing holes. Brian listened and was able to guide me as to what to do and help find all I needed to do the jobs. Thank you

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great and knowledgeable advice from Ken, and his design was spot on - really felt like he had listened to what we needed/wanted. Managed to accommodate everything - and even put in things we didn't k... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were a little worried about speaking to someone about our new bathroom design, but we couldn't have been more wrong! Shruti our Wickes wizard listened carefully to establish what our expectations a... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Ferramentas
  2. Loja de Acessórios para Banheiros
  3. Loja de utensílios de cozinha
  4. Empresa de energia solar

Sobre Wickes - Woking

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contato

  • 102 Inkerman Road, Knaphill, Woking, Surrey, GU21 2WB, Reino Unido

  • +441483489801

4,6

Excelente

O TrustScore é 4.5 de um total de 5

161 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(161)

13.922 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Brian was so helpful

Brian was so helpful! I went in with a list and no idea where anything was (or what the things were on my list)… Brian took the time to show me where everything was I needed. Thank you Brian :)

25 de outubro de 2024
Avaliação não solicitada
logotipo da Wickes - Woking

Resposta da Wickes - Woking

Hi, Georgie. Thank you for taking the time to share your review with us. I'm really happy to see that, Brian, was really helpful and provided excellent customer service during your visit. Thank you again for your valuable feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Always helpful and knowledgeable

Always helpful and knowledgeable

24 de outubro de 2024
Avaliação não solicitada
logotipo da Wickes - Woking

Resposta da Wickes - Woking

Hi Nathanterry, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Avaliado com 5 de um total de 5 estrelas

Wickes and Crown Paints Community Project Support

New Haw Social Club & Institute would like to thank Wickes Woking & Crown paints for their generous charitable donation of materials that has been a tremendous help to us in completing a recent community project at our premises.
We would like to say a personal thank you to Paul savage, Showroom Operations Manager at Wickes Woking and Aimee Shortland, Corporate Communications Executive at Crown paints for all their time and assistance throughout this project.

22 de outubro de 2024
Avaliação não solicitada
logotipo da Wickes - Woking

Resposta da Wickes - Woking

Hi, There. Thank you for taking the time to share your review. I'm really pleased to see that our store in Woking, were able to help donate materials to help out with your community project. Thank you again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Sales advice

Asked for assistance with a large item I needed to buy. Brian was very helpful. Knowledgeable and gave good advice. Gave me good info also with another smaller purchase. We'll done.

19 de outubro de 2024
Avaliação não solicitada
logotipo da Wickes - Woking

Resposta da Wickes - Woking

Hey Paula, thank you for your five-star feedback, and I'm glad that Brian was able to help you out in our Woking store! - Dylan

Avaliado com 5 de um total de 5 estrelas

Great customer service!!!

I have been to Wickes in Woking many times and what always brings me back is the great customer service.
Holly served me this time, she is great!!! She has great potential, probably doesn’t even know it herself, but she’s going far in life.

Thank you all from Wickes Woking

17 de outubro de 2024
Avaliação não solicitada
logotipo da Wickes - Woking

Resposta da Wickes - Woking

Hi, Felipe. Thank you for taking the time to share your review with us. I'm really happy to see that, Holly, provided great customer service on your visit. Thank you again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

I came in to Wickes to return a door…

I came in to Wickes to return a door and the duty manager Craig was so helpful! Really happy with the service at Wickes Woking!

13 de outubro de 2024
Avaliação não solicitada
logotipo da Wickes - Woking

Resposta da Wickes - Woking

Hi Sf, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Craig and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Avaliado com 5 de um total de 5 estrelas

Brian at woking sorted me out…

Brian at woking sorted me out brilliantly, excellent service

11 de outubro de 2024
Avaliação não solicitada
logotipo da Wickes - Woking

Resposta da Wickes - Woking

Hi M.D., Thank you for taking the time to leave your review. We're delighted to learn about your experience with Brian and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Avaliado com 5 de um total de 5 estrelas

Brian woking store

Brian at woking store was very helpful.
Helped us go and find what was needed even though his shift had ended and he was due to leave.

10 de outubro de 2024
Avaliação não solicitada
logotipo da Wickes - Woking

Resposta da Wickes - Woking

Hey Holly, thanks for your five-star feedback, and I'm delighted that Brian in our Woking store was really helpful throughout your visit! - Dylan

Avaliado com 1 de um total de 5 estrelas

All went down hill after the design service

We used Wickes for two ensuite bathrooms and a main bathroom spending over £10,000 and with the exception of the design service the experience was very poor and and the delivery service an absolute shambles. We had arranged for two separate deliveries to tie in with our building work. The first delivery arrived with items missing and it was left to us to contact the various suppliers to arrange the delivery of the outstanding items. The second delivery we asked for 1 toilet cistern to be delivered early and ended up with half the order turning up none of which was the cistern we asked for. When we pushed the button on the 2nd delivery we had the same issue with a lot of items not turning up. The final straw was when we decided not to install one of the shower screens only to be told that we could not return it. We won't be using Wickes again for anything nor would we recommend them to anyone else. Which is a shame for Nick who did our design service who cannot be faulted.

19th October Update: Following Dylan's message I replied as requested and have heard absolutely nothing.

8 de outubro de 2024
Avaliação não solicitada
logotipo da Wickes - Woking

Resposta da Wickes - Woking

Hey there, thanks for your valuable feedback, and I'm deeply sorry to hear about the issues you're facing with your design bathrooms. If you can please reply back to the private message I've sent you on trustpilot we can then investigate this further for you. - Dylan

Avaliado com 5 de um total de 5 estrelas

Struggled to find what I needed but…

Struggled to find what I needed but Holly who was working on the tills didn’t just tell me what aisle it was down, gave me a pretty detailed description of where it was including what other products surrounded it to make it easier to locate. Very helpful and refreshing

5 de outubro de 2024
Avaliação não solicitada
logotipo da Wickes - Woking

Resposta da Wickes - Woking

Hi Wayne, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Holly and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Avaliado com 5 de um total de 5 estrelas

Great support for a community project

Paul, the manager at the Woking branch was so helpful when we asked for anything he could donate to help us create a community garden in nearby Goldsworth Park.He gave us a generous quantity of top soil and bark chips to fill one of our very large raised beds.We are really grateful for Wickes’ commitment to support the local community, thank you again.

3 de maio de 2024
Avaliação não solicitada
logotipo da Wickes - Woking

Resposta da Wickes - Woking

Hi Julie, thanks for taking the time to share this feedback, we are pleased to hear that Paul was able to help with your local community garden, we appreciate you taking the time to let us know. RD

Avaliado com 5 de um total de 5 estrelas

Wickes in Woking are fab!

Wickes in Woking were a pleasure to deal with! They happily donated lots of bark chippings and compost for our school nature garden - they were so kind and helpful. Thanks so much!

5 de outubro de 2024
Avaliação não solicitada
logotipo da Wickes - Woking

Resposta da Wickes - Woking

Hi Leigh, thanks for taking the time to share this feedback, we are pleased to hear that the team in Woking where able to help you with bark chippings and compost for the schools garden, we appreciate you taking the time to let us know. RD

Avaliado com 5 de um total de 5 estrelas

The staff were so helpful for my…

The staff were so helpful for my companies needs. The staff went above and beyond.

When I return they remover my name and we have built up a great relationship!

Fab store

5 de outubro de 2024
Avaliação não solicitada
logotipo da Wickes - Woking

Resposta da Wickes - Woking

Hi There, thanks for taking the time to share this feedback. RD

Avaliado com 5 de um total de 5 estrelas

Today I went to wickes woking as I…

Today I went to wickes woking as I needed guttering. I was able to get everything I needed in one shop. It was well stocked and it was easy to find.

21 de setembro de 2024
Avaliação não solicitada
logotipo da Wickes - Woking

Resposta da Wickes - Woking

Hi Emily, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Avaliado com 5 de um total de 5 estrelas

Delivery

My delivery was starting to be a disaster but Jamie Wallace from wickes Woking managed to turn it around
Great to speak to someone in this digital age defo return for more stock for upcoming projects

20 de setembro de 2024
Avaliação não solicitada
logotipo da Wickes - Woking

Resposta da Wickes - Woking

Hi Mario, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Jamie and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Avaliado com 5 de um total de 5 estrelas

Sofia pewter kitchen

We are exceptionally pleased with our new kitchen from Wickes Woking since the quality and installation are top notch. We chose the Sofia pewter units with solid laminate worktops and we also had new inbuilt appliances. Since we could order everything from Wickes it was all delivered together. Our Design Consultant, Nick Hedges, made accurate measurements and ensured the installation team had the skills to complete the work. Nick was always available for any queries we had and he checked in regularly throughout the installation. I totally recommend Wickes Woking if you are considering investing in a new kitchen.

20 de julho de 2024
Avaliação não solicitada
logotipo da Wickes - Woking

Resposta da Wickes - Woking

Hey Sophie, thanks for your amazing review, and I'm delighted to learn that Nick in our Woking store was first class throughout your kitchen design and installation service. It makes us proud you're happy with the end result and that you would recommend us in the future, enjoy your new space! - Dylan

Avaliado com 5 de um total de 5 estrelas

Excellent support and advice from Ken…

Excellent support and advice from Ken in the kitchen design department. He coped with the different opinions of me and my husband and the changes we made. Wickes very usefully allows you to make changes up to 10 days before delivery.

22 de março de 2024
Avaliação não solicitada
logotipo da Wickes - Woking

Resposta da Wickes - Woking

Hello Christine, thanks for your five star feedback, and I'm glad to learn that Ken in our Woking store was first class throughout your design process, enjoy your new space! - Dylan

Avaliado com 5 de um total de 5 estrelas

Personal contacts with the Wickes team

Personal contacts with the Wickes team, especially Zoe Hicks, was excellent. She not only came out to my house to measure everything up, but I also appreciated the good advice on e.g. type of flooring. Also, everything was available from Wickes (good brochure) so made evrything easier.

4 de abril de 2024
Avaliação não solicitada
logotipo da Wickes - Woking

Resposta da Wickes - Woking

Hi, Bob. Thank you for taking the time to share your review. I'm really pleased to see that your design consultant, Zoe, provided excellent customer service during your design process, all whilst offering great advice. Thank you again for your valuable feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Excellent design complemented with superb quality of products!

We recently worked with Nick from Wickes to redesign our open plan kitchen and bathroom, and we are very pleased with the results. From start to finish, Nick was professional and attentive, ensuring everything went smoothly.

The design he created has transformed our space and looks fantastic. It definitely has a wow factor, and our guests have been impressed with the new look. Additionally, the quality of the materials used is superb, adding to the overall excellence of the project.

Nick, listened to our needs and preferences, offering helpful suggestions that made a big difference. His attention to detail ensured everything fit together well and worked perfectly.

Overall, we had a great experience with Nick and Wickes.
We highly recommend Nick and Wickes services and kitchen & bathroom products to anyone looking to update their home.

Thank you for helping us create a space we love!

22 de outubro de 2023
Avaliação não solicitada
logotipo da Wickes - Woking

Resposta da Wickes - Woking

Hey Zubeyde, thanks for your five-star feedback, and I'm glad you enjoyed the service from Nick throughout your kitchen and bathroom design. It makes us proud that Nick listened to your needs and ensured you have your dream kitchen and bathroom, enjoy your new space! - Dylan

Avaliado com 5 de um total de 5 estrelas

New Bathroom

Zoe Hicks, our bathroom consultant at Wickes Woking was excellent at keeping us updated through the install process of our new bathroom. She was brilliant and I definitely recommend her. The fitter team Matt Rowe and his team were also excellent.

17 de junho de 2024
Avaliação não solicitada
logotipo da Wickes - Woking

Resposta da Wickes - Woking

Hi Paul, thanks for taking the time to share this feedback, we are pleased to hear that Zoe done an excellent job with your new Bathroom and that Matt and his team done a great job, we appreciate you taking the time to let us know. RD

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais