Wickes - Worcester Avaliações 

119
O TrustScore é 4.5 de um total de 5

4,5

Tallow Hill, Cromwell Street, Unit 4 Shrub Hill Retail Park, Worcester Hereford and Worcester, WR5 1HE, GB


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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

I have recently had a new kitchen fitted by Wickes, Worcester. I met Katie, Design Consultant, on my first visit and from that moment until the end of my project she made me feel she had my back. She... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The whole experience so far has been brilliant. Met with our consultant Jay who listen and ran with all ideas, offered solutions, alterantives, practicalities and worked with us to design a kitche... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We’ve just ordered a new kitchen from Wickes having spent quite sometime feeling the task was too great. We were looked after by Katie who did an excellent job coming out, measuring up, designing a k... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Katie Griffiths was our design consultant, we spent 90 mins with her and she explained every thing that we could and couldn't do with our kitchen design. we looked at a number of counter tops as well... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Ferramentas
  2. Loja de Acessórios para Banheiros
  3. Loja de utensílios de cozinha
  4. Empresa de energia solar

Sobre Wickes - Worcester

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contato

  • Tallow Hill, Cromwell Street, Unit 4 Shrub Hill Retail Park, Worcester, Hereford and Worcester, WR5 1HE, Reino Unido

  • +441905726707

4,5

Excelente

O TrustScore é 4.5 de um total de 5

119 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(119)

13.379 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Katie Griffiths

Katie is very helpful and knowledgeable. Great communication skills and very approachable. I thoroughly enjoyed working with her.

4 de setembro de 2025
Avaliação não solicitada
logotipo da Wickes - Worcester

Resposta da Wickes - Worcester

Thank you for your feedback. We're happy to hear that you found Katie helpful and approachable! We appreciate you mentioning their knowledge and communication.
- PP

Avaliado com 5 de um total de 5 estrelas

DIY heaven

The shop was rather grubby looking so I wasn't sure about it but I was greeted by a very friendly man (Andy) who couldn't have been more helpful. Me and my husband found everything we were looking for and will come again.

6 de setembro de 2025
Avaliação não solicitada
logotipo da Wickes - Worcester

Resposta da Wickes - Worcester

We appreciate your feedback!, Great to hear Andy was helpful and that you and your husband found everything you were looking for.
- PP

Avaliado com 5 de um total de 5 estrelas

The staff at Wickes (Worcester) are…

The staff at Wickes (Worcester) are very helpful and polite, as a regular customer, I find this very to be very helpful, (in what I'm sure is a very stressful job). I must mention one employee (Neil), who I had the good pleasure of meeting this morning, he went out of his way to assist me,and still remained polite &helpful, whilst trying to do other work, I would definitely recommend Wickes to family and friends.

6 de setembro de 2025
Avaliação não solicitada
logotipo da Wickes - Worcester

Resposta da Wickes - Worcester

We appreciate you taking the time to share your positive experience at our Worcester store. We're happy to hear that Neil was helpful and polite and able to assist.
- PP

Avaliado com 5 de um total de 5 estrelas

Great service!

I visited the store today to get some replacement guttering pieces, which I couldn’t find. I was helped enormously by Neil who helped me to find the correct ones. Thank you Neil for your help!

5 de setembro de 2025
Avaliação não solicitada
logotipo da Wickes - Worcester

Resposta da Wickes - Worcester

Hi, Jules. Thank you for taking the time to share your review with us. I'm happy to see that, Neil, was able to help you find the correct guttering pieces. Thanks again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Impeccable service, knowledge

I visited wickes in Worcester today and was greeted by a helpful chap called Neil he was very helpful in helping me find the various products I was looking for he was very friendly and polite he’s an asset to your company. Will be very happy to return to your store in the future

3 de setembro de 2025
Avaliação não solicitada
logotipo da Wickes - Worcester

Resposta da Wickes - Worcester

We appreciate you taking the time to share your positive experience at our Worcester store. We're happy to hear that Neil was helpful and friendly during your visit. We value your feedback and look forward to seeing you again! -AK

Avaliado com 5 de um total de 5 estrelas

Customer Services

I needed to purchase from Wickes (Worcester) and again the Customer Services Staff Member (Neil) loaded my car. This was done with no issues. I needed this help due to having a stroke just over 4 years ago and have difficulty lifting anything heavy. Thank you once again to Wickes and Neil.

4 de setembro de 2025
Avaliação não solicitada
logotipo da Wickes - Worcester

Resposta da Wickes - Worcester

We're happy to hear that Neil assisted you with loading your car. We appreciate you mentioning this positive experience and are grateful for your feedback. -AK

Avaliado com 5 de um total de 5 estrelas

Can't speak too highly about Katie

Can't speak too highly about Katie. Nothing was too much trouble. She was welcoming in store, friendly and helpful. You felt you could trust her judgement and she would do her very best for you. She had so many suggestions to offer.

31 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Worcester

Resposta da Wickes - Worcester

Hi Susan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Katie in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Pat on the back to Shannon!

I want to say a massive THANK YOU to a young lady named Shannon! Her customer service went above and beyond, and she made me feel truly welcome.

When I asked her to help me find a product, Shannon immediately dropped what she was doing and assisted me. This was so kind and thoughtful of her! She even held the two items for me and when one of the products was out of stock, she went out of her way to find an alternative.

I am a very happy customer and will definitely be coming back to Wickes again!

30 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Worcester

Resposta da Wickes - Worcester

Hi Tanya, thank you for taking the time to leave a review. It's great to hear that Shannon helped find the product you were looking for and took the time to make you feel welcome in the store. We appreciate your kind comments regarding the service you received from her. - LG

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Services at Wicks

I had to call into the Worcester Branch of Wicks today to replace a bathroom DD Electric 4 PIN LED Lamp, ceiling light, which I tried elsewhere before going to Wicks and was given the 'cold shoulder'.
However, Neil at Worcester Wicks, couldn't have been more helpful and friendly; he escorted me to the lighting section and identified the exact lamp that I needed.
This is my third visit to Wicks over the last few week and every time the staff are always friendly, willing to help and very approachable, including the young lady on the till today. In future Wicks will be my first port of call and I will share my recommendation with friends and family.

2 de setembro de 2025
Avaliação não solicitada
logotipo da Wickes - Worcester

Resposta da Wickes - Worcester

Hi Angela, thank you for taking the time to leave a review. I'm really happy to hear that Neil took the time to show you where the product you needed was. We appreciate your comments about your visits to the store and are glad that the staff are friendly and willing to help each time you have visited. -LG

Avaliado com 5 de um total de 5 estrelas

Knowledgeable & supportive kitchen designers.

The process of designing our kitchen has been really easy with Katie supporting us patiently, even though we have changed our minds about things numerous times. Nothing is too much trouble and communication has been superb.

29 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Worcester

Resposta da Wickes - Worcester

We're happy to hear that the kitchen design process has been easy for you. It's great to know that Katie was supportive, even with changes along the way, and that the communication was superb. Thank you for your positive feedback! -AK

Avaliado com 5 de um total de 5 estrelas

Bathroom design consultation.

I've given the experience for my appointment for a bathroom design consultation top marks because although they were unable to help because I have a downstairs shower room with a concrete floor, Jay gave me some excellent advice on how to proceed. He supplied a brochure and his email address which was very much appreciated.

27 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Worcester

Resposta da Wickes - Worcester

Hi Michael, thank you for taking the time to leave a review. I'm happy to hear that despite being unable to continue with your bathroom appointment Jay was still able to help you out with how to move forward. We appreciate your kind words. -LG

Avaliado com 5 de um total de 5 estrelas

Katie has supported on finding the…

Katie has supported on finding the right package for the new bathroom, and also consulted on any minor amendments or changes.

25 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Worcester

Resposta da Wickes - Worcester

Hi Christopher, thank you for taking the time to leave a review. I'm pleased to hear that Katie was able to find the right package for you for your bathroom and helped with any amendments or changes. -LG

Avaliado com 5 de um total de 5 estrelas

New Kitchen

We’ve recently Jusy brought our kitchen through Wickes and we were helped along our whole journey by Katie who was amazing!!
From the very beginning all the way to placing our order we couldn’t fault her. Amazing communication, and listened to our every needs. We wanted to keep on a budget and Katie listened to this and didn’t try and over sell us the most expensive products, she took in all our needs/wants and gave us the best kitchen that was right for us. It was a stress free process and I believe that was down to Katie’s effective communication, guidance and approachability. Brilliant experience

25 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Worcester

Resposta da Wickes - Worcester

We appreciate you sharing your feedback. We're happy to hear that the kitchen design process was stress-free, and that Katie was amazing, listened to your needs, and provided excellent guidance while keeping your budget in mind. -AK

Avaliado com 5 de um total de 5 estrelas

Becky went the extra Mile

Looking at showers and called to a member of staff, Becky. I asked about a particular shower and she explained it wasn't her department and the person on that area would be tied up for another 30 minutes. She then went through the catalogue, took the time out to explain how to build my shower unit and stayed for about 15 minutes even though it was not her department and she had finished and was actually on the way home. Thank you Becky for being so helpful.

Tony Jauncey
Google Trusted Photographer.

20 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Worcester

Resposta da Wickes - Worcester

Hi Anthony, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Becky in our store and that they provided you with useful advice and help with this. -AH

Avaliado com 5 de um total de 5 estrelas

Becky was very helpful and found…

Becky was very helpful and found exactly what we needed, such a lovely young lady.

20 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Worcester

Resposta da Wickes - Worcester

We're happy to hear that you had such a positive experience and that Becky was very helpful and found what you were looking for. We appreciate you taking the time to share your feedback with us. -AK

Avaliado com 5 de um total de 5 estrelas

Fabulous experience

Fabulous experience. We have a very difficult space to design and install. From the start Jay took the project & ran with it and has matched us with a specialist builder for the one off work needed. Many thanks for an amazing service - Laura & Phil O'Neill

15 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Worcester

Resposta da Wickes - Worcester

Hi, Laura. Thank you for taking the time to share your review with us. I'm delighted to learn that, Jay your design consultant, provided a fabulous design experience. Thank you again for your kind feedback. - Scott H

Avaliado com 5 de um total de 5 estrelas

Impulsive kitchen design, amazing service

Walked into look at kitchens and there was a style we liked. I had done a rough plan and just wanted a rough idea of price.
Paul, Store Manager, was busy and I wasn't able to make an appointment at that point so instead of sending me on my way, Paul dropped everything and worked with us over the next 90 mins to design our kitchen, work on different colourways and work it towards our budget.
Jay then returned from an appointment and also shared his expertise.

It is rare to receive such excellent service without any pressure whatsoever.

Normally I would shop around but I think I will now do my kitchen and 2 bathrooms through Wickes at Worcester as they certainly won my confidence.

Well done guys and thank you so much!

16 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Worcester

Resposta da Wickes - Worcester

Hi Sarah, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Paul in our store and that they provided you with useful advice. -AH

Avaliado com 5 de um total de 5 estrelas

Katie was friendly and bubbly the whole…

Katie was friendly and bubbly the whole time we were talking about having a new kitchen. She managed to get us a great deal which meant we got a better kitchen then originally quotes for

15 de agosto de 2025
Avaliação não solicitada
logotipo da Wickes - Worcester

Resposta da Wickes - Worcester

Hi April,

We're happy to hear that you had such a positive experience! It's great that Katie could provide you with a fantastic deal for your new kitchen. Thanks for your feedback.

-Ellysse

Avaliado com 5 de um total de 5 estrelas

Perfect in every respect

I can't praise the service we received from Jay at Wickes Worcester highly enough. He went above and beyond to make sure that the buying experience of our new kitchen was smooth and straight forward. Nothing was too much trouble, including our bombardment of questions, which were answered in a friendly and informative manner. A very pleasant experience.

27 de julho de 2025
Avaliação não solicitada
logotipo da Wickes - Worcester

Resposta da Wickes - Worcester

We appreciate you sharing your experience. We're happy to hear that Jay went above and beyond to make sure that the buying experience of your new kitchen was smooth and straight forward.
- PP

Avaliado com 5 de um total de 5 estrelas

Great service with Katie

Had an apppintment with Katie Griffiths to look at units for our new utility being built. She was really helpful and friendly, explaining the different ranges available and helping us decide on layouts etc. Best of all there was no hard sell and she helped us find options within our budget. Will certainly go to Katie again when we look to have our kitchen refitted in the near future.

19 de julho de 2025
Avaliação não solicitada
logotipo da Wickes - Worcester

Resposta da Wickes - Worcester

We appreciate you sharing your experience. We're happy to hear that Katie in our Worcester store was helpful and friendly while planning your new utility room. It's great to know that she helped you find options within your budget, and we look forward to seeing you again!
- PP

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