Wilkinson Cameras Avaliações 

Preston branch. Was treated well by a knowledgeable member of the shop. Named ‘Park’. Patiently going through the lenses I had brought in to part exchange against a newer camera. At one stage he had said I had accumulated enough to afford the camera (canon r6) and get me started. Which was great having removed all the 3m protection from my camera and lenses. Then another member of the team showed up and was saying under his breath ‘don’t want that’ referring to the camera body. Multiple times. Completely undermining Mr Park. And ignoring me. No introduction, nothing. From that point on the professional appearance of the assistant changed. He now appeared to lose all confidence and the other chap just hung around gradually eroding the rapport established. Anyway, put me at unease. Ended up with a low bar offer that wouldn’t cover half the camera body. After being led earlier to believe otherwise.
I wouldn’t mind as money wasn’t an issue. I was going to buy the camera and a couple of decent lenses anyway. The bonus being I could lose some of these heavy L lenses and maybe get a bit knocked off the camera.
So after spending an hour with the more professional Mr Park to getting pretty much discourteous behaviour from the other team member making his presence felt, I left. With the lens protection and camera protection removed - not replaced! All the lens filter's stacked together wrapped in a piece of printer paper and all stuffed randomly into my bags.

Was it tactical? To make you feel uneasy, uncomfortable? I was not taking in cheap kit. Admittedly two lenses had apparent minor traces of fungus. Which I certainly wasn’t aware but told it’s common on the 24-70 L USM II, and also the 24mm L 1.4 USM ii plus he said no one buys prime lenses as they can just use a zoom. Which I find an odd statement- I bought one, maybe I’m unique. The other L lenses were in great condition and canon extenders.

I only give 3 stars due to Mr Parks honesty and professionalism. Minus two for the ‘don’t want that’. Would give less but that would be unfair on the start which went well. Found the experience made me feel uneasy and certainly will never go back.

Good news is I left and just bought the canon R6 ii and a couple of decent lenses from an online retailer. Whilst having a coffee opposite Wilkinson Cameras.

Very quick despatch and delivery. Husband was very happy with his new Nikon binoculars.

John was very helpful today with selecting a sturdy, yet light Lowepro camera bag and a Promaster Tripod for and upcoming holiday. He was friendly and happy to help. Thank you.

Item was dispatched within a day. Great service

Im ordering friday 22 and normal kompany send next day, exampl amazon and not charge, you charcie for me 4 f and my delivery ready 1.06. Sorry im not recomendet you kompany.

Highly recommended, best offers and quick delivery.

Great price on a Canon camera body (legitimate UK stock and warranty). Order processed, shipped and delivered as expected and without incident. You can't ask for more than that especially on such a big investment

Friendly and professional and very knowledgeable. Honest, down to earth good old fashioned customer service.

Very disappointing experience with Wilkinson Cameras.

I was told at the time of ordering that the camera would be delivered within 4–8 weeks. After waiting a month, I was then informed that the delivery could take another 2–3 months.

This is a huge difference from what was originally promised and feels very misleading. If I had known the real timeframe, I would have ordered from another retailer.

Poor communication and unrealistic delivery expectations — I wouldn’t rely on their estimates again.

Huge thanks to John and Henry at the warrington store today.

Brilliant advice and sold me a perfect bit of kit can't wait to take it on a test drive.

Knowledgeable and friendly. highly recommend

I've bought a few cameras from Wilkinsons. Their staff are very knowledgeable, helpful, personable
My latest purchase, a used Lumix LX100 is superb. So happy to have bought it from a local company after one of Wex that was ful of dust, one of eBay that had wifi issues!
Previous purchases were a Leica D-lux7 and an Olympus EM5.
Such a pleasure to deal with a nice helpful, honest reliable company.

Friendly, knowledgeable staff helped to make the buying experience and enjoyable process. I'll definitely return.

Excellent delivery and came perfect timing, product in perfect condition and works as intended, thank you!

Item arrived exactly on time and as described. No complaints.

I had a positive experience selling camera equipment to this site. Quotes were above other leading companies, shipping was easy and free, and they were responsive with communication and payment.

Wilkinson Cameras Direct Sales

I wanted to take a moment to express my heartfelt appreciation for the exceptional service Wilkinson Cameras provided throughout the entire process of ordering my Fujifilm lens. Their unwavering support and exemplary customer service made this experience seamless and enjoyable.

Every step of the way, the care and attention they dedicated to handling my order was evident, ensuring that it arrived safely and promptly. The professionalism displayed by the Wilkinson Camera team was outstanding; every communication was clear, timely, and consistent, which significantly enhanced my confidence in their services.

I feel compelled to share my positive experience, as I would recommend Wilkinson Cameras to anyone seeking quality products and outstanding service and professionalism.

I had a faulty lens and went into the Carlisle store for advice. Given the price of the lens and cost to repair, it was advised against and I was shown the same lens in the used section in the store. I decided to have a think about it because I wasn’t sure if I wanted to have the same lens again. I did a bit of online research and decided to look at another lens.

I returned to the store and spoke with a different assistant. He gave me a lot of advice and said that he would recommend the same lens that I was considering although they didn’t have any in the store to show me. He went on to the website and found a couple in other stores. He recommended one of them as a better option for me. I decided again to leave and think about it.

I then decided that evening to purchase it online. The transaction went smoothly. I opted for the 3-5 days free delivery. It arrived by DPD courier 2 days later which was brilliant! Although I was given a 1 hour delivery window, I had to call the customer services for help with tracking the parcel because I didn’t appear to have the link on my emails. They were able to give me the driver’s current location which was very helpful.

The lens was packed well and was in excellent condition and appears to be working well.

I would definitely use Wilkinson Cameras again.

I looked at the Wilkinson camera company website. I saw a compact digital camera advertised for £109 in-store only. I hopped in the car and drove an hour to the nearest Wilkinson store. I looked at the camera and was ready to purchase it, but the employee told me it was £114. I told him the camera was advertised online for £109 only one hour earlier. He confirmed that they had raised the price that morning, and he would not honor the price I had seen before I left home. He forfeited the sale over £5. For me it is a matter of integrity. Why lose a potential customer-for-life over £5? This kind of 'dynamic pricing' is inappropriate. I will not return to shop at Wilkinson if I don't know what the price will be by the time I arrive in the store. I went home and googled the camera that I wanted. By the end of the day, the Wilkinson price was up to £129. Needless to say, I purchased what I wanted from another website. A disappointing experience.

Great experience with Wilkinson Cameras — easy purchase, fast delivery, and truly outstanding after-sales support. When an issue arose, they handled it quickly, professionally, and with a fantastic attitude. Problems can happen, but the way they resolved mine showed real commitment and competence. Highly recommended!