Wilkinson Cameras Avaliações 

534
O TrustScore é 4.5 de um total de 5

4,5

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

John was very helpful today with selecting a sturdy, yet light Lowepro camera bag and a Promaster Tripod for and upcoming holiday. He was friendly and happy to help. Thank you.

Avaliado com 5 de um total de 5 estrelas

I've bought a few cameras from Wilkinsons. Their staff are very knowledgeable, helpful, personable My latest purchase, a used Lumix LX100 is superb. So happy to have bought it from a local company... Ver mais

Avaliado com 5 de um total de 5 estrelas

I will only ever use Wilkinson Cameras to purchase photography gear and equipment. This team have always been super friendly and knowledgeable and recently, went above and beyond and contacted... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great price on a Canon camera body (legitimate UK stock and warranty). Order processed, shipped and delivered as expected and without incident. You can't ask for more than that especially on such a bi... Ver mais

Detalhes da empresa

  1. Loja de artigos para fotografia
  2. Loja de binóculos
  3. Impressão de fotos

Informação fornecida por fontes externas variadas

Your knowledgeable friends in photography since 1986. Wilkinson Cameras is an award-winning, independent photography and sports optics specialist retailer with 9 high street stores across the North West of England and online shopping and advice at www.wilkinson.co.uk Wilkinson Cameras stock a full range of photographic and video equipment and sports optics as well as relevant accessories such as tripods, camera bags, memory cards, microphones and more. All Wilkinson Cameras stock is genuine UK stock (no grey imports) and we are Canon Pro Partners, Nikon Pro Centres, Panasonic Lumix G Premier Dealers, Manfrotto Premium Dealers to name but a few.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

534 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(534)

30 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great customer service

I bought an epson 8550 printer which had a manufacturing fault on set up. Wilkinsons were so helpful in resolving the issue and getting a replacement to me promptly. Great customer service by Simon. Thank you.

28 de novembro de 2025
Avaliação não solicitada
logotipo da Wilkinson Cameras

Resposta da Wilkinson Cameras

Hello,

Thank you for taking the time to leave a review. I'm really glad we were able to get this resolved quickly for you. Unfortunately a small number of units from that Epson batch were affected, but we’re pleased we could arrange a prompt replacement so you could get up and running without further delay.

I’ll make sure Simon sees your feedback, he’ll really appreciate it.

Thanks again for your kind words and for shopping with us. If you need anything else, we’re always here to help.

Kind regards,
Alex | Wilkinson Cameras

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I had some issues with delivery, this was mainly due to the delivery company delays. The customer service was amazing and special mention to Graham who is probably the nicest and best customer service agent I’ve ever dealt with. Items have now arrived and I’m a very happy customer. Thank you again Graham and Wilkinson cameras

7 de novembro de 2025
Avaliação não solicitada
logotipo da Wilkinson Cameras

Resposta da Wilkinson Cameras

Thank you so much for taking the time to leave a review. I’m glad to hear your order arrived safely in the end, and I really appreciate your patience while the courier delays were sorted out.

Graham will be absolutely delighted with your feedback - he takes a lot of pride in helping customers, and I’ll be sure to pass this on to him.

Thanks again for your kind words and for choosing Wilkinson Cameras. If you ever need anything else, we’re always here to help.

Kind regards,
Alex | Wilkinson Cameras

Avaliado com 5 de um total de 5 estrelas

Couldn't be happier

Delivered today, my stunning Fuji X100VI. I'm so glad I entrusted these wonderful folk with my purchase. This is the first time I've ever bought a brand new camera and they made the process smooth and hassle free.
It started with the offer of extra trade in value against a purchase. I wanted to trade a camera in and I wanted to buy a new one. So it looked good.
The trade in process was easy and the price offered was excellent and remained unchanged after inspection.
Pre order, payment and funding were processed quickly with easy to use/follow links sent straight to me.
Communication was excellent throughout and the camera arrived today, very well packaged and sent via a tracked service.
I'm so glad I found this company and that their offer enticed me into transacting with them.
I couldn't be happier!

8 de outubro de 2025
Avaliação não solicitada
logotipo da Wilkinson Cameras

Resposta da Wilkinson Cameras

Hello,

Thank you so much for taking the time to leave such a detailed and thoughtful review. I’m really glad to hear how smoothly everything went, from the trade-in offer and valuation to the pre-order process, payment links and delivery. It’s great to know that the communication and packaging met your expectations too.

As it’s been a little while since your camera arrived, I really hope you’ve been enjoying the Fujifilm X100VI. It’s a fantastic choice - I have one myself and absolutely love using it, so I’m sure it’s been a joy to shoot with.

Thank you again for choosing Wilkinson Cameras and for trusting us with such an important purchase. If you ever need anything in future, we’re always here to help.

Kind regards,
Alex | Wilkinson Cameras

Avaliado com 4 de um total de 5 estrelas

All excellent except that no-choice extra cost!

All completed smoothly and happy with it except for one expensive and annoying thing.

Item ordered was small and light. At checkout, no "standard" delivery option was listed, only this one: expensive "next day" option. (Screenshot taken) A nasty way to make extra money.... I needed the article but either your checkout failure and/or your profit motive is/are unwelcome, as I feel. Buyer beware?

Apart from that, excellent.

10 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Staff in the Carlisle shop were extremely helpful

Staff in the Carlisle shop were extremely helpful with the purchase of a second-hand Swarovski telescope. They got the item out and inspected it over the phone, giving detailed information in response to my questions. They also sent me a series of photos of the item, which clinched it for me. Communication was also exemplary in terms of confirming the purchase and delivery details. The 'scope is in excellent condition (better than I'd expected via the online description), I've been delighted with its optical performance and I'm a very happy customer!

23 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service at Preston

I have just ordered a pair of Hawke Frontier Ed x 8x25 binoculars from your online store.
I had a choice of various sellers at the same price. I chose to buy from Wilkinson's because of the excellent, caring customer service I received over the phone, when I was originally going to buy from store in Preston

I reserved and then cancelled the reservation. The person who dealt with this could not have been more helpful or understanding. Unfortunately I do not have the man's name to commend him. Thankyou very much. It paid off in a sale.

20 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer experience

Visited Wilkinsons in Southport to purchase a new pair of binoculars.
Spoke to Lewis,who advised me on the purchase that was right for me.
He was knowledgeable and friendly without being over familiar.
A thoroughly professional service and good customer service.

18 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Only buy from Wilkinson Cameras

I will only ever use Wilkinson Cameras to purchase photography gear and equipment.

This team have always been super friendly and knowledgeable and recently, went above and beyond and contacted my insurers to help get my camera fixed.

Cameras and camera gear isn’t cheap, so you want to know it’s in safe hands and use a retailer that will do their best to help you resolve any problems and provide top notch service.

This team really does care about their customers. Absolutely five stars and nothing less!

21 de junho de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

The item purchase looks right for me…

The item purchase looks right for me but…..ask for help to resolve a panning issues anh a pretty hopeless answer. If you sell good products - and you do- you need to up your game with similar level of advice.
Martin Runchman here is my phone no just is case you read this and want to help 07773 213741

19 de maio de 2025
Avaliação não solicitada
logotipo da Wilkinson Cameras

Resposta da Wilkinson Cameras

Hi Martin,

Thank you for your review and for highlighting your experience. We’re really sorry we didn’t get it right the first time. We can see that your follow-up message after your initial live chat was unfortunately missed, which meant your query wasn’t resolved as promptly or thoroughly as it should have been. That’s our mistake and we sincerely apologise.

We’re glad to have now spoken with you directly and that we were able to help resolve the issue over the phone and you are now happy and confident with the product you purchased. We really appreciate the opportunity to put things right and thank you for your patience.

As a small note - your phone number is currently visible in your review. For your own privacy and protection, you may want to consider editing the review to remove it. You should be able to do this by clicking “Edit” next to your review on Trustpilot.

Thanks again for your feedback, it helps us improve and do better in the future.

Best regards,
The Wilkinson Cameras Team

Avaliado com 5 de um total de 5 estrelas

IOM1 Mark II Camera …

I bought a OM1 Mark II Camera from Wilkinson Cameras in Preston last year. Unfortunately the camera developed a few problems. I took the camera back to Wilkinson's who sent it to Portugal to be fixed. The camera came back with the same problem, so was sent back to Portugal to try to fix the problem. Much to my frustration OM Portugal confirmed that they could find no fault and returned it to Wilkinson's. I explained to OM Portugal and Wilkinsons that there is definitely a fault with the camera (but it is an intermittent fault and maybe hard to detect) and that my faith in the OM brand had been affected. The Commercial manager at Wilkinsons took up my case and contacted OM Systems and arranged for a new OM1 MII to be sent out. I received the new camera within a week and so far it works great. So 5 stars to Wilkinson Cameras for great customer service. From my experience you cannot beat buying your camera equipment from a trusted high St store. Having someone to discuss a problem or seeking advice face to face is in invaluable in this virtual world we now live in.

11 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wilkinson Cameras

I’m extremely pleased with my experience at Wilkinson Cameras. I managed to finally get my hands on the viral Canon G7X Mark iii, which has been sold out everywhere for months! The shipping was very quick, and although there was a small worry with the delivery being made to my neighbour, that was down to the courier and not Wilkinson Cameras themselves. Their customer service team was absolutely lovely and helped resolve everything quickly and professionally. It’s clear that this small business deserves much more recognition. I’ll admit, some of the negative reviews had me a little worried at first, but honestly, if you follow the process correctly, you shouldn’t have any issues. Overall, a fantastic experience. Thank you !

25 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service from Wilkinsons so far

Great service from Wilkinsons so far. Lens arrived well packaged and in full working order (looked brand new)

My only issue was the box said "Demo - not for resale" which has made me wonder how my warranty might work from SIGMA

3 de abril de 2025
Avaliação não solicitada
logotipo da Wilkinson Cameras

Resposta da Wilkinson Cameras

Hi Michael,

As you purchased an Ex-Display lens, this does come in a display box, however you should still be eligible to apply for the Sigma 3-year warranty as we are fully authorised to sell these on when we come to refresh our demo stock! Please try registering the lens as it does need to be done within a month of purchase.

You can register here after creating a "MySigma" account: https://sigmauk.com/my-sigma

If you have any problems at all then please get back in touch and we'll make sure to get things sorted for you!

Thanks for shopping with us and for taking the time to leave a review.

Best regards,
Alex | Wilkinson Cameras

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais