Do not use this company. Initially ordered an incorrect item which i was told to return, i did and they received i have evidence. The replacement was a faulty unit which i returned using their service... Ver mais
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Veja o que dizem as avaliações
As described, and seems a good design. Let down by delivery. No opportunity to give sender delivery instructions. No information day/time to be expected. Carrier left failure note giving no contact p... Ver mais
Very impressed with product, speed of dispatch and value for money. Was looking for a replacement top O seal mixer cartridge. Not many available on internet and prices all over the place. Pleasantly... Ver mais
A empresa respondeu
Have tried contacting this company repeatedly this week after they sent me the wrong sink.. No helpful response whatsoever, all they’ve done is have a young idiot called Charlotte antagonise th... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
willesdenbathrooms the UK's independent bathroom retailer, with nationwide delivery. Free & Next Day Delivery available
Informações de contato
High Road 100, NW10 2PP, Reino Unido
- www.willesdenbathrooms.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Appliance was exactly what I wanted
Appliance was exactly what I wanted, promptly delivered and easy to fit.
Quick polite response..
great product and sensible price..
Really quick delivery
Really quick delivery, product nicely packaged, works perfectly, and at a very reasonable price. Really good service, no complaints.
I giving 1 star
I giving 1 star, ordered parcel on Wednesday with extra pay for next day delivery, now is week after, my parcel missing not any contact, customer phone line not exist Troyes many times, sent email 48h ago not any respond.
Excellent product and very prompt…
Excellent product and very prompt delivery. Really pleased and would definitely recommend
Excellent service from start to finish
Excellent service from start to finish. Great product at a good price. Delivered very quickly
Recommended seller. 10 of 10
We used Willesden Bathrooms services in couple of occasions and had very good experience. Very professional service and prompt deliveries.
Product failed & flooded the customers…
Product failed & flooded the customers bathroom floor, tried to get the problem resolved with customer services but they really couldn’t have cared less. Awful product & even worse customer service…avoid like the plague!!!
Good service
Good service, quick delivery and good prices on products I've purchased
STAY AWAY FROM THEM, UNLESS YOU WANT TO BE IGNORED
I have a bathroom mirror that the backing is peeling off ( faulty under warranty ) and, after 2 months of e mails, asking for an update or my money back, all I get is, "Sorry for the delay, we are waiting for a response from our technical team" I have sent photos, as requested, showing the defects, which are getting worse, but still nothing. Take a look at how many 1 star reviews these jokers have, all about not honouring warranties or ignoring customers with genuine warranty issues. Maybe resolver or a small claims court will make them take notice. Grow a pair, do the right thing and refund my money, otherwise you are in clear breach of the contract I entered into with you, when I purchased your product. ( 10 year warranty )
Do you guys have a conscience?
DO NOT BUY unless you want to be ignored when you have a problem.
Started out promising
Started out promising, good value on products ordered. Unfortunately 1/2 items had a defect. Emailed customer service with pictures and initially helpful. They agreed to an exchange and informed me I would be notified of an exchange date. This did not happen, meaning I missed the exchange. Tried countless times to call customer service to re arrange but there’s never any answer and unable to leave voicemails.
To summarise I would keep in mind that if there’s an issue with the order you may have trouble resolving as this is a web based company with no shop presence.

Resposta da Willesden Bathrooms
Good overall service & quick delivery.
Good overall service & quick delivery.
I needed to Contact customer services, they responded with the usual email asking for details of the problem, so they could assist. Turns out there was no problem, my plumber could not screw on a shower head, insisting it did not fit. The next day I tried and it fitted fine. So problem resolved. The Parts sent out by Willisden Bathrooms were all correct.

Resposta da Willesden Bathrooms
Faulty Product - Minimal Assistance
I purchased a shower with a 10 year warranty from Willesden Bathrooms. It developed a fault (dripping) - a new part was sent out. When this didn't address the issue, I made repeated contact (we traded 26 emails in total) requesting further assistance. Each time I was told they were looking into it. It was clear by the end they were hoping I'd give up, which I did - but not before leaving this review. Disappointing that they did not honour the advertised warranty. If I were you, I'd shop elsewhere.
Excellent range of products all very…
Excellent range of products all very reasonably priced
Ordering was simple and updates from Willesden Bathrooms was excellent
Delivered within the timescale promised. Packaged extremely well and was highly delighted with the quality of the products purchased.
Quick delivery part as described.
Quick delivery part as described.. no issues will use again
Good Experience
No issues at all, otdering very straight forward, delivery as per stated, items good quality would certainly use again👍
Bath mixer taps
I purchased Bath mixer taps which, although they are yet to be fitted, the taps look great. Delivery was quick.
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