Called around a few different dealers trying to get hold of a new Dacia Spring and everyone kept quoting December lead times. Got in touch with Wilsons Dacia Team instead and the whole experience w... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Best experience we ever had with Jacob His service will let evey customer comes back all the time when it’s time to order new car for mobility Thank you so much Jacob
We went to Wilson’s thinking they were a Fiat dealer (implied by various websites) They are not.No Fiat reception.No new Fiats.We found a salesman who said they had some Fiats scattered around the var... Ver mais
Mike Barton was a great salesman, we went to view a Hyundai. He was very knowledgeable about the car, informed us of the history and providing evidence, taking the car on a test drive on a route that... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- também em
- Oficina de Carroceria
- Oficina de Inspeção Veicular
- Revendedora de carros usados
- Serviço de Motorista
Escrito pela empresa
Wilsons Epsom is one of the UK's largest family-owned new and used car dealerships, proudly serving customers across Surrey, London, Sussex, Kent and the South East for over 120 years. Based in Epsom, we offer an extensive selection of new cars, approved used cars, electric vehicles (EVs), hybrid cars and commercial vehicles from many of the world's leading automotive brands. We proudly represent new car sales for Chery, Citroen, Dacia, Hyundai, Leapmotor, MG, Peugeot, Renault and Vauxhall. Whether you're looking to buy a new car, find a quality used car, arrange flexible car finance, part exchange your current vehicle or book a vehicle service, our experienced team is committed to making every stage of your journey straightforward, transparent and enjoyable. Our state-of-the-art dealership provides manufacturer-approved servicing, MOT testing, genuine parts and vehicle repairs carried out by trained technicians using the latest diagnostic equipment. From routine maintenance to aftersales support, we're dedicated to helping keep your vehicle performing at its best. At Wilsons Epsom, customer satisfaction is at the heart of everything we do. We believe in honest advice, competitive pricing and exceptional service, which is why we value every customer review. Your feedback helps us continually improve and ensures we deliver the high standards our customers expect. If you've recently purchased a car, visited our showroom or used our servicing, MOT or repair facilities, we'd love to hear about your experience. Your Trustpilot review not only helps us improve but also helps future customers choose a trusted car dealership with confidence. Why choose Wilsons Epsom? - One of the UK's largest family-owned car dealerships. - Over 120 years of automotive experience Wide range of new and approved used cars Electric, hybrid, petrol and diesel vehicles available. - Competitive car finance and part exchange options. - Manufacturer-approved servicing, MOTs and repairs. - Friendly, knowledgeable and customer-focused team. - Conveniently located in Epsom, Surrey, serving customers across London and the South East. Thank you for choosing Wilsons Epsom. We appreciate every review and look forward to welcoming you again.
Informações de contato
Kiln Lane, KT17 1DH, Epsom, Reino Unido
- +441372736000
- marketingdept@wilsons.co.uk
- www.wilsons.co.uk
4,6
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Warm and well explanatory from the…
Warm and well explanatory from the reception through to the acquisition.
Something that started as a test drive happened to just be a buy out. Thank you Mike and his team 😁😁
1 de agosto de 2026
Avaliação não solicitada
Resposta da Wilsons Epsom
Hi Eric, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our dealership and the service that you have received from Mike and the team - we will make sure that we share your praise with them. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Super professional service
We were served by Daniel M when looking for our EV car. He was very professional and helpful!
1 de agosto de 2026
Avaliação não solicitada
Resposta da Wilsons Epsom
Hi Inês, thank you for taking the time to leave us your 5-star review. We are very happy to hear about the service that you recevied from Daniel, we will make sure that we share your praise with him. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Excellent service at Wilsons.
We bought a new Vauxhall Corsa here today. The Wilsons Sales Executive was Mr Harry Hope who was friendly professional and very competent. Luckily for us we'd gone for a particular car in a particular colour and they had one in the showroom. We had an Adam with some problems to trade in. The process took 10 days or so because we'd lost the V5 but if we'd had it we could've done it quicker I'm sure. Harry kept in touch with us daily and once our ducks were lined up he gave us an appointment to go down, finish the paperwork and drive away in less than an hour. Fantastic, such good service and a lovely car.
31 de julho de 2026
Avaliação não solicitada
Resposta da Wilsons Epsom
Hi Steven, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our dealership and the service that you received from Harry, we will make sure that we share your praise with him. Thank you for choosing Wilsons and if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Henry was an awesome and proactive and…
Henry was an awesome and proactive and customer focused and went over and above with his finance team Alex and Ryan were very cooperative and phenomenal thank you so much we are very happy with the car. Thank you Henry with your patience.
30 de julho de 2026
Avaliação não solicitada
Resposta da Wilsons Epsom
Hi, thank you for taking the time to leave us your review. If we can be of any further assistance, please let us know. Best wishes, Wilsons
Matthew was exceptional
Matthew was exceptional in how he dealt with my daughter buying her car. No pressure whatsoever along with being professional and courteous. One of the best car sales people I've ever come across in my 30 years of buying 15 cars.
29 de julho de 2026
Avaliação não solicitada
Resposta da Wilsons Epsom
Hi, thank you for taking the time to leave us your review. If we can be of any further assistance, please let us know. Best wishes, Wilsons
We had excellent service from Mick.
We had excellent service from Mick.
He was so patient and helpful. After several unsuccessful trips to various used car showrooms with no joy, Mick helped my husband and I find just what we were looking for.
Mick is extremely knowledgeable and clearly a credit to Wilsons of Epsom.
I do hope Wilsons rethink letting staff resume the option to pay and use the electric charges for their own vehicles
It seems to make sense to help your employees.
26 de julho de 2026
Avaliação não solicitada
Resposta da Wilsons Epsom
Hi there, thank you for taking the time to leave us your review. If we can be of any further assistance, please let us know. Best wishes, Wilsons
Brilliant customer service from Sam and…
Brilliant customer service from Sam and Olly. Explained everything perfectly and made the whole process appear simple and pain free. Many thanks for their support.
28 de julho de 2026
Avaliação não solicitada
Resposta da Wilsons Epsom
Hi there, thank you for taking the time to leave us your review. If we can be of any further assistance, please let us know. Best wishes, Wilsons
Met today with HARRY H for an informal…
Met today with HARRY H for an informal chat about finding a car for our Grand daughter who is nearly 17 and buying her first car.
He was super helpful, guided us through a few different options nd think it really helped her clarify which car she needs to concentrate on.
Many thanks for all his help.
27 de julho de 2026
Avaliação não solicitada
Resposta da Wilsons Epsom
Hi Sandy, thank you so much for taking the time to leave such a wonderful review. We're delighted to hear that Harry was able to provide such a helpful and informative experience while helping your granddaughter explore her first car options. Buying a first car is an exciting milestone, and it's great to know Harry took the time to guide you through the different choices and help her feel more confident about what will suit her best.
We'll be sure to pass on your kind words to Harry – he'll be thrilled to hear your feedback. We wish your granddaughter all the best with finding the perfect first car, and we look forward to welcoming you back to Wilsons Epsom when you're ready. Best wishes, Wilsons
Excellent service
Excellent service, very supportive all way through for the purchase of new vehicle and parts exchange .
27 de julho de 2026
Avaliação não solicitada
Resposta da Wilsons Epsom
Hi Jay, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our dealership and that you found the team to be very supportive, we will make sure that we share your praise with them. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Very smooth process
Very smooth process, and Henry was extremely kind and helpful the whole time.
27 de julho de 2026
Avaliação não solicitada
Resposta da Wilsons Epsom
Hi Nicolas, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from Henry, we will make sure that we share your praise with him. Thank you for choosing Wilsons and if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Henry was very helpful and…
Henry was very helpful and knowledgeable helping me find the right car. Lovely to see Harry as well😍
26 de julho de 2026
Avaliação não solicitada
Resposta da Wilsons Epsom
Hi Becky, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our dealership and will make sure that we pass your praise across to both Henry and Harry. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
amazing service
matthew was amazing let the me take my time choosing between cars and didn’t rush me at all! amazing customer service and would go to him again.
21 de julho de 2026
Avaliação não solicitada
Resposta da Wilsons Epsom
Hi Rena, thank you for taking the time to leave us your 5-star review. We are deligted to hear about the service that you received from Matthew, we will make sure that we share your praise with him. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Was helped by mick to help secure a new…
Was helped by mick to help secure a new vehicle and the service I received was excellent
20 de julho de 2026
Avaliação não solicitada
Resposta da Wilsons Epsom
Hi Oliver, thank you for taking the time to leave us your excellent 5-star review. We are delighted to hear about the service that you received from Mick, we will be sure to share your praise with him. Thank you for choosing WIlsons and we hope that you enjoy your new car for a long time to come. Best wishes, Wilsons
Subah was amazing he really listened to…
Subah was amazing he really listened to what out needs where and our price range, friendly and very accommodating. Excellent service
19 de julho de 2026
Avaliação não solicitada
Resposta da Wilsons Epsom
Hi Toni, thank you for taking the time to leave us your 5-star review. We are very happy to hear about the service that you received from Subah, we will be sure to share your praise with him. Thank you for choosing Wilsons and we hope that you enjoy your car for a long time to come. Best wishes, Wilsons
Byran was excellent
Byran was excellent, efficient and very detailed. Thank you !
18 de julho de 2026
Avaliação não solicitada
Resposta da Wilsons Epsom
Hi Chantal, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your experience at our dealership and the service that you received from Bryan, we will make sure that we share your praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Had a great experience with Subah
Had a great experience with Subah, got me in the right car very quickly and delivered a quick and stressfree sale. Many thanks!
18 de julho de 2026
Avaliação não solicitada
Resposta da Wilsons Epsom
Hi Mr Woods, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our dealership and the service that you received from Subah, we will make sure that we share your kind praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Henry provided excellent service and…
Henry provided excellent service and was very helpful today. Thank you Henry!
18 de julho de 2026
Avaliação não solicitada
Resposta da Wilsons Epsom
Hi Ashleigh, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from Henry, we will make sure that we share your praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Wonderful customer service Subah
Wonderful customer service Subah. Perfect car. Thank you
17 de julho de 2026
Avaliação não solicitada
Resposta da Wilsons Epsom
Hi Jackie, thank you for taking the time to leave us your 5-star review. We hope that you enjoy your new car for a long time to come. Best wishes and happy motoring, Wilsons
The process for receiving the loan car…
The process for receiving the loan car is too much pathetic.
Till last year it was all good.
This year there is a single person across all service center and just for picking the loan car, it took 2 hours in waiting room.
And pick time for more than 1 hour.
It's too frustrating.
I have been with Wilson for past 5 years but this would be last and will find something else in future.
14 de julho de 2026
Avaliação não solicitada
Resposta da Wilsons Epsom
Hi Sharad, we are sorry to see your one-star review. We will make sure that we share your feedback with the senior management team so that they can look into your recent experience in further detail. Many thanks, Wilsons
Highly recommended
The staff at Wilson’s Renault were extremely helpful and responsive to my queries whether face-to-face, email or phone. Subah was great during the test drive, the sales paperwork and during the handover - very knowledgeable, polite and friendly. I’d certainly recommend the Renault Scenic E-Tech, Wilson’s at Epsom, Subah and Jake. Thanks
6 de julho de 2026
Avaliação não solicitada
Resposta da Wilsons Epsom
Hi Richard, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from both Subah and the team, we will definitely share your praise with them. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.