Winchester White Avaliações 

1.448
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I'm genuinely sorry to be writing this. I actually left a positive review in the past, but after a lot of fatigue I felt I had to update it. Our experience with Winchester White as tenants was... Ver mais

Avaliado com 5 de um total de 5 estrelas

We had an excellent experience with Winchester White Wimbledon and cannot thank the team enough for helping us find our new home. We had contacted several estate agencies while looking, bu... Ver mais

Avaliado com 5 de um total de 5 estrelas

We would like to sincerely thank Miss Florina Sava for helping us secure the rental home we had been hoping for. From the very beginning, she was professional, kind, responsive, and incredibly sup... Ver mais

Avaliado com 5 de um total de 5 estrelas

From the moment we met Becky, she listened to our needs and found us great properties to view. We ended up securing our dream property thanks to her guidance and the whole process was seamless as she... Ver mais

Detalhes da empresa

  1. Imobiliária de Apartamentos
  2. Corretora de aluguel de imóveis
  3. Imobiliária

Escrito pela empresa

We help busy London landlords manage and let their homes, so they can spend more time doing more of the things that matter. We can see a better world of lettings, and since 2010 we’ve focused entirely on creating just that. Our founding vision has been to transform the lettings experience and to set the example of what best in class really means. 15 years on, our team is united in this goal, growing an agency to defy expectations, provide personal, expert service and put people at the heart of the business.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 40% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.448)

43 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Professional but Inflexible with Timelines

Overall, I had a mixed experience with this lettings agency. On the positive side, they did a great job representing their clients and showcasing the property — my viewing was well-organised and informative. The agent was professional, courteous, and able to answer all my questions, which made the initial stages of the process smooth and positive. Communication with the team was generally good, and I appreciated how responsive they were throughout.

However, where I feel the agency missed the mark was in how rushed the process felt once things progressed beyond the viewing. There seemed to be little flexibility or understanding around shifting timelines, even when changes were due to personal circumstances. Despite offering to pay the full rent upfront — just 48 hours later than their ideal timeline — I still received follow-ups that felt unnecessarily pushy, especially after I had already confirmed that I would sign the tenancy agreement and pay the holding deposit/admin fee by 11am (two hours later than their requested 9am).

In the end, while they were professional in many ways, a little more understanding and adaptability around timing would have made the experience much more positive.

7 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We had a great experiencing with…

We had a great experiencing with Winchester White. Sarah was very professional, and helped to smooth the process in determining what was helpful to the landlord and us in negotiating the process. Sarah was also very responsive and experienced in advising on next steps and any queries we had with renting. Highly recommended!

1 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very impressed. Thank you, Azhaar!

I’ve been extremely impressed with Winchester White. Azhaar has been amazing. He is professional, friendly and seems to take a genuine interest in helping with your property search (unlike some other agents in other larger companies!). He is also extremely response and helpful. Brilliant service and I’ve found a lovely flat, all thanks to Azhaar!

29 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wonderful service from Azhaar

I’ve moved around the UK a few times and Winchester White has been by far the best letting agency I’ve worked with thanks to Azhaar. He has been very responsive and has patiently assisted with all my queries from viewing to moving in. Thanks Azhaar. Keep up the great work!

29 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

They set the benchmark for other…

They set the benchmark for other lettings agents to achieve. Both Ieva and Alessandro were fastidious in explaining every detail, a really professional team. I have no hesitation in recommending them .

19 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best agent in SW

Let me start this review by singling our Azhaar. My partner and I have been looking for our next home. Azhaar had been so patient, supportive and proactive. I've engaged with many agents in south West - no one compares. Thank you for finding us our new home Az.

1 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best property rent experience

This was the best agency I worked with—trustworthy, responsive, and efficient yet personable. Ed went above and beyond, even giving tenants a tour of the area, and our flat was rented immediately to the right people. A special thanks to Ieva and Alessandro for their professionalism and friendliness. Highly recommended!

15 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very good first letting experience

We have just had our first experience with Winchester White as short-term let landlords. Very professional service and communication throughout, from listing to letting. Ed did an excellent job presenting our property to prospective tenants, and working with us to ensure our tenant could move in with everything in place to their satisfaction.

1 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Alessandro is a real star

Alessandro was an absolute pleasure to work with. He took the time to truly understand my needs and preferences, making the entire rental search effortless. His attention to detail and deep market knowledge ensured that every property he presented was a perfect match.

He was always professional, responsive, and incredibly helpful throughout the process. His dedication and expertise made what could have been a stressful experience feel seamless. If you're looking for a real estate agent who genuinely listens and delivers, I highly recommend Alessandro!

1 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Jessica Richards - a credit to you!

My flatmate and I were searching for a property very urgently and had really bad experiences with agents in the past.

I can honestly say Winchester White was the best agency we have dealt with. In particular, because of Jessica Richards.

Not only did she find us somewhere extremely fast, she also listened to what we needed, kept continuous communication and had such a clear process to securing the property. She was open, honest and personable which had made the world of a difference during such a stressful time looking to move.

She’s a credit to Winchester White and I couldn’t recommend them and her enough!

We are now living in a beautiful flat and she still follows up to make sure everything is going well. Every question/issue or query we have had to date has been promptly dealt with by her in a professional and efficient way.

Thank you guys!

P.S, Jessica is a credit to you

29 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Filipa has gone out of her way to help…

Filipa has gone out of her way to help us find a property. She has been so kind, supportive and efficient. She has really listened to our needs and has been so intentional in finding the right types of properties for us. We feel really lucky to have worked with such a wonderful individual.

4 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They love to take your money

It’s all great and smooth until you try to move out and get your deposit back. Then all the fun begins.
I rented the property remotely and was lucky the flat turned out ok. Until it did not. The mice found it’s way in, and Winchester took forever to respond, and I in the end scheduled my own pest control. When that did not help, and I asked for repeat service, Winchester and landlord told me it is my problem now. Ok, I dealt with it myself.
Then the time came for me to move out, I mean, of course I did not receive my full deposit back. Shockingly, it was not due to all too familiar excuse that I did “damage” to the flat. The flat was left in a great state. They withheld 400 pounds because landlord “got hit” by late gas bill. Where is this bill and how gas company got to the landlord and why was I not asked about it first remains a mystery (I obviously paid the bills). I moved out of two other flats in the past and always got full deposit back, so this experience will ensure I never cross paths with this company again

14 de setembro de 2024
Avaliação não solicitada
logotipo da Winchester White

Resposta da Winchester White

Dear Alina,
Thank you for your feedback and giving us the opportunity to further clarify a few details to ensure accuracy.
Under the terms of your tenancy, it is your responsibility to take the initial steps to prevent a pest infestation if no issue was present at the start of your tenancy.
On that basis we have provided you with guidance on the necessary actions to take after reporting a sighting of mice in the 1st instance and we understand it was your choice to instruct professional to help you with this.
With regards to the deposit, your landlord has partially released funds to you as a goodwill gesture. The remaining amount is securely held until you provide evidence that your account with EON has been settled.
As the account holder, it is your responsibility to obtain this information, as the landlord cannot request a refund without proof of settlement. The landlord covered the outstanding balance on your behalf, and once you share the necessary confirmation, we can advise on the repayment of the disputed deposit amount.
We are happy to assist further upon receiving the required information.

Kind Regards,
Winchester White

Avaliado com 5 de um total de 5 estrelas

Highly recommend Winchester White…

Highly recommend Winchester White estate agent, and Sarah in particular. Her communication has been excellent, from fitting me in for a last minute viewing, to securing the property for us and getting everything signed and sealed very quickly. Thank you so much.

29 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent rental service - high recommend!

We let our property in Battersea through Winchester White a for over 6 years and had excellent service throughout. They never failed to find brilliant tenants for us, and negotiate the best rates for the market. Thank you Alex, Megan and other colleagues.

22 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience working with Megan at Winchester White

Great experience working with Megan at Winchester White!

Megan has been a fantastic help through the entire process from start to finish.

I was on a time crunch making the move from Ireland to London for a new job, and Megan was so empathetic to my situation. She did everything in her power for me to have my new tenancy agreement sorted before making the move.

I would highly recommend her, and Winchester White to anyone on the accommodation hunt.

21 de janeiro de 2025
Avaliação não solicitada

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