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Wine.com Avaliações 

1.698
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Arrived on time and they have a huge assortment of various different wines from all over the world to select from. I order at least 6 selections, and a couple of days later, my delivery is sent to ou... Ver mais

Avaliado com 4 de um total de 5 estrelas

I buy regularly from wine.com, but not exclusively. The prices are generally good. Shipments are timely. The selection is also generally good. I am not a stewardship member and do not care to join. Th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

For this order of Chilean wines the choice was not expansive but I found what I need for tasting event on Chilean wines next month. So I was happy with getting a good selection.... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Great selection and shipping options. Adding a new address was less than clear in that one has to manually go back to add an address, rather than be delivered to that page when a recipient is unknown... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de vinhos
  2. também em
  3. Fornecedor de Produtos Alimentícios

Escrito pela empresa

We created Wine.com to revolutionize the way people like you discover, buy, and enjoy wine. Being wine enthusiasts ourselves, we’re extremely proud to bring you the world’s largest selection, paired with expert guidance and unmatched convenience. We’ve built winery relationships for decades to give you access to everything from big-name, critically acclaimed wines to small production, unique bottles from all over the globe -- every region, varietal, and price. With easy filter and sort, professional ratings, a robust recommendation engine, the deepest wine and winery content, a 5-star mobile app, and live chat wine experts, we help you find old favorites or discover new ones among thousands of choices. We handle your wine with great care before you even place your order, by doing our own warehousing and fulfillment. Delivery options are up to you: choose your delivery date; skip the delivery hassle and conveniently pick up your wine at one of thousands of Walgreens, FedEx Office and enjoy free shipping on every order $49+ when you join our StewardShip program. With Wine.com, shipping is on your schedule and at your convenience. Cheers to discovering the world of wine together, all it takes is an open mind and an empty glass.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 32% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(1.698)

547 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

My order was filled and shipped the…

My order was filled and shipped the same day, arriving 2 days later using regular FedEx ground shipping. Order fulfillment at Wine.com is much quicker than competitors I've used in the past! Their user-friendly website makes it easy to find your favorite wines. Will be ordering again from them!

23 de agosto de 2026
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Resposta da Wine.com

We truly appreciate your kind words—cheers to good wine and good company! -The Wine.com Team

Avaliado com 4 de um total de 5 estrelas

The experience is excellent

The experience is excellent, you have really improved your game over the last three years.. I would recommend that you add a flag to addresses that have had shipments made to them. We load 15-25 addresses at a time then ship. It would be helpful if the address book indicated which clients had been shipped to.

28 de agosto de 2026
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Resposta da Wine.com

Your feedback means a lot. Thanks for choosing us! Cheers! -The Wine.com Team

Avaliado com 4 de um total de 5 estrelas

Very good ordering experience

Very good ordering experience. Website is easy to use and the availability of wine is fantastic. Everything has been great other than changing the Stewardship rewards a month or two after my signing up and the delivery using Fed Ex as been an absolute joke.

28 de agosto de 2026
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Resposta da Wine.com

Your feedback means a lot. Thanks for choosing us! Cheers! -The Wine.com Team

Avaliado com 4 de um total de 5 estrelas

Whisky

good inventory, competitive pricing and fast delivery

21 de agosto de 2026
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Resposta da Wine.com

Cheers! We appreciate your support. -The wine.com Team

Avaliado com 5 de um total de 5 estrelas

Your customer service is excellent but…

Your customer service is excellent but you won't allow me to purchase any more of my favorite wine!

26 de agosto de 2026
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Resposta da Wine.com

It’s always a pleasure to hear from fellow wine lovers—cheers!

Avaliado com 5 de um total de 5 estrelas

Always great service

Always great service, great prices, and on-time fast delivery.

19 de agosto de 2026
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Resposta da Wine.com

We truly appreciate your kind words—cheers to good wine and good company! -The Wine.com Team

Avaliado com 5 de um total de 5 estrelas

Great selection and easy site…

Great selection and easy site navigation.

25 de agosto de 2026
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Resposta da Wine.com

We truly appreciate your kind words—cheers to good wine and good company! -The Wine.com Team

Avaliado com 3 de um total de 5 estrelas

It was delivered two days late

It was delivered two days late, a day after my father-in-law's birthday.

18 de agosto de 2026
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Resposta da Wine.com

Your feedback means a lot. Thanks for choosing us! -The Wine.com Team

Avaliado com 5 de um total de 5 estrelas

Customer service

Everything has been great as far as shipping and communication. Any problem I ever had no matter what it was has been resolved in a timely manner. You got a customer for life.

25 de agosto de 2026
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Resposta da Wine.com

Cheers to that! We truly appreciate your kind words—cheers to good wine and good company! -The Wine.com Team

Avaliado com 5 de um total de 5 estrelas

Easy Order Experience

We were sent an e-mail showing wines from a winery that we had purchased from before. The wines were on sale and are among our favorites. It was easy to order the wines and place them on hold until the weather is better for shipping.

22 de agosto de 2026
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Resposta da Wine.com

We truly appreciate your kind words—cheers to good wine and good company! Cheers! -The Wine.com Team

Avaliado com 5 de um total de 5 estrelas

You Can't Go Wrong with Wine.com

The tasting notes are very helpful and the selection is outstanding. I appreciate that they notify you when they ship - and they will hold it if the weather is too hot. We have been buying through them for 10 years now and have not been disappointed.

15 de agosto de 2026
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Resposta da Wine.com

We truly appreciate your kind words—cheers to good wine and good company! Cheers! -The Wine.com Team

Avaliado com 5 de um total de 5 estrelas

Great choice

Great choice, smooth ordering process and on-time delivery.

13 de agosto de 2026
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Resposta da Wine.com

Cheers! We appreciate your support. -The Wine.com Team

Avaliado com 5 de um total de 5 estrelas

Choice of picking order up at any Fedex dropoff locaton is GREAT!

I have to say that I enjoy tremendously the option of picking my orders up at any Fedex dropoff location or their affiliated stores. It offers flexibility whenver I travel to another state. There were 2 incidents that I did not like the products, and in both cases their employees put themselves in my "shoes" and sent me the replacements promptly. It offers me hassle free service.

18 de agosto de 2026
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Resposta da Wine.com

We truly appreciate your kind words—cheers to good wine and good company! Cheers! -The Wine.com Team

Avaliado com 2 de um total de 5 estrelas

I thought my order would qualify for…

I thought my order would qualify for the $20 discount off of a $150 order of qualifying wines. Only one bottle (of 6) was marked as not eligible, with the price of the others combined over $150. At checkout a notification confirmed that $20 would be taken off. Then at the very last step the payment window informed me that I didn't qualify for the discount. Was this a discount that people who have the free shipping membership don't qualify for? I'm not bothered so much by the limits on discounts as I am by the conflicting messaging (one minute I'm told I qualify, then next, not) as well as a lack of info at the moment of selection about which bottles qualify and which do not... Consumers expect more information about discounts, generally; you run a fine shop but at a certain point folks will get frustrated and decide to order elsewhere...

17 de agosto de 2026

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