I do like this site, selection of games are great. However having to wait anything upto 72 hours or more for a withdrawl in this day and age can put you off depositing. Hope this can be sorted, as li... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great customer service, I would like to mention Alice who was VERY HELPFUL AND QUICK at replying to my query, I was new to the site and had a couple of problems with my withdrawal but she was so fri... Ver mais
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Joined, must admit didn’t find it easy to figure out the site, deposited £30. Thought id purchased bingo etc but couldn’t work out where. Tried to withdraw monies left but not obvious how to. Spoke t... Ver mais
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Having read the reviews on here I was concerned after winning 1600 I verified my account and received my winnings in less than 24hours the chat team put me as ease , lovely team . I tried my luck agai... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Wink Bingo is one of the pioneers of Online bingo in the UK, on the past 7 years, Wink Bingo gave away millions of pounds in prizes.
Informações de contato
Estados Unidos
- www.winkbingo.com
3,9
Muito Bom
697 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 84% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Maria was extremely helpful and…
Maria was extremely helpful and pleasant excellent customer service skills and absolutely fantastic people skills was a pleasure to talk to her
23 de agosto de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hi there,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
Wink Bingo Team
Denis M was excellent
Denis M was excellent, great customer service
14 de agosto de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hi Lilly,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
Wink Bingo Team
So i get a bonus 100 spins when joining…
So i get a bonus 100 spins when joining but if you win in real money and withdraw any winnings your bonus spins are forfeited which is not right lost out on my bonuses because I withdrew my winnings !
14 de agosto de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hi Carol,
We sincerely apologize that your recent experience did not meet your expectations.
We truly regret any disappointment caused by the revocation of your bonus. While this action was taken in line with our Terms and Conditions, we fully understand that it may not be the outcome you were hoping for.
Our aim is always to provide you with an enjoyable experience, so we have reached out to you privately to discuss the matter further and explore how we can make your time with us more positive moving forward.
Kind regards,
Wink Bingo Team
Bonus query
I chatted with Sabrina and she was excellent in sortout my query
11 de agosto de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hello Julie,
Thank you for taking the time to share your review with us! We’re so happy to hear that you’ve been enjoying the slots and bingo games here at Wink Bingo.
We always aim to give our players the most enjoyable and rewarding gaming experience possible, and it’s wonderful to know we’ve succeeded with you. Your positive feedback truly means a lot to us, and we appreciate your kind words.
We hope you’ll keep having fun with our games and enjoy many more exciting moments at Wink Bingo in the future.
Best regards,
Wink Bingo.
It’s an easily accessible site
It’s an easily accessible site, and if there are any glitches the support team are always happy to rectify issues. I spoke with Alexandra today who resolved my issue very quickly. Great customer service - thank you!
9 de agosto de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hi Steph,
Thank you very much for taking the time to share your thoughts on your recent experience at Wink Bingo. We are thrilled to hear that you had a great time with us!
We take pride in offering our players a fun and engaging gaming environment. Your positive review is a testament to the hard work and dedication of our team.
We hope to have the opportunity to welcome you back to our site soon for more fun games and chances to win. Thank you again for your feedback and for choosing Wink Bingo as your gaming destination.
Kind regards,
Wink Bingo Team
Claudia was so helpful
Claudia was so helpful, answered my question quickly and clearly cannot fault the customer service or site
5 de agosto de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hi there,
Thank you for taking the time to share your review with us! We're really happy to hear that our support agent was able to help and that everything was resolved smoothly.
Your kind words mean a lot. We're always working to give you the best gaming experience and support possible!
We hope you continue enjoying our games and have many more exciting moments with us in the future.
Best regards,
Wink Bingo
Sorted my problem straight away…
Sorted my problem straight away customer service on the chat is fabulous Alexander was the person who dealt with my complaint
2 de agosto de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hello Lisa!
Thank you so much for taking the time to share your review with us! We’re absolutely thrilled to hear that our support agent was able to help you and that your issue was resolved just the way you wanted.
At Wink Bingo, we’re all about providing you with the best gaming experience and support possible. Your wonderful feedback truly inspires us to keep shining!
We hope you keep enjoying our games and have loads of exciting moments with us in the future. Thanks again for choosing us, and we can’t wait to see you again soon!
Warm wishes,
The Wink Bingo Team
Very fast respond and clear answer……
Very fast respond and clear answer… Maxi M ☺️
31 de julho de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hi Sylwia,
Thank you for your kind feedback!
We're glad to hear that our team was able to assist you quickly and efficiently.
If you ever need help again, don't hesitate to reach out — we're always here to support you! 😊
Best regards,
The Wink Bingo Team
DENISA M
I have just received possibly the best customer service EVER!
Denisa was not only understanding but very accommodating to my specific problem,i feel she should be commended on her ability to rectify users problems and promoted due to her over and above customer service.
In short due to denisa's amazing service i will be recommending wink bingo to all who will listen
Regards scott
29 de julho de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hi Scott,
Thank you so much for taking the time to share your review with us! We are thrilled to hear that you are happy with the services provided by our agent.
Here at Wink Bingo, we are dedicated to delivering outstanding customer support, and it’s wonderful to know that we succeeded in doing so for you. Your feedback means a lot to us, and we are grateful for your kind words.
Thank you again for your review!
Kind regards,
Wink Bingo
Maria at customer service was very…
Maria at customer service was very helpful and walked me through the issue I was having 10/10 customer service
25 de julho de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hi Courtney,
Thank you for sharing your review with us! We're so glad to hear that our support agent was able to assist you and that your issue was resolved to your satisfaction.
At Wink Bingo, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.
We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing us and we look forward to seeing you again soon!
Best regards,
The Wink Bingo Team
Not a huge winning site I didnt get my…
Not a huge winning site I didnt get my bonuses
25 de julho de 2025
Avaliação não solicitada
Would give zero if i could.self…
Would give zero if i could.self excluded for 8 months for security reasons.at the end of exclusion in april account suspended.In may was supposedly escalated to be to be reviewed nothing heard from any one since then.disgraceful treatment of loyal customers
24 de julho de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hello Duney,
Thank you for sharing your experience with us. We regret to learn about the challenges you have faced following the conclusion of your self-exclusion period, and we fully comprehend your frustration concerning the delay in communication.
Please be assured that we regard such matters with utmost seriousness, especially in relation to account security and support processes. We have submitted a request for additional details via Trustpilot, as we are unable to contact you directly through the platform. We would appreciate it if you could respond to that request so that we best advise you on the next steps.
We sincerely value your patience.
Kind regards,
Wink Bingo Team
Hi just to say that I queried something…
Hi just to say that I queried something about my account and spoke to Claudia she was so helpful and sorted my question so quickly and professionally keep up the good customer service wink bingo it was a pleasure and put my mind at ease ty so much 💗
19 de julho de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hi Jane,
Thank you so much for taking the time to share your review with us! We are thrilled to hear that our agent made such a good impression on you.
At Wink Bingo, we are dedicated to offering our players an exceptional gaming experience, paired with outstanding customer support, and it’s wonderful to know that our team's dedication is noticed. Your encouraging feedback truly means a lot to us, and we are grateful for your kind words.
We wish you the best of luck in the games, and we hope you will have many more fun and rewarding moments with us in the future.
Thank you once again for choosing Wink Bingo as your primary gaming destination!
Kind regards,
Wink Bingo Team
Never again
9 out of 10 winning top of the list! Bullshit played 2 games costing £20 each game cost winner only come out with most £18. Won't be doing again
7 de julho de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hello there,
We appreciate your feedback! It's always valuable for us to hear from our players, and we certainly understand your concerns.
We’re here to assist you in any way we can. Could you please take a moment to fill out our Trustpilot Contact Form? This will help us locate your account and explore how we can improve your experience.
Alternatively, feel free to reach out via our 24/7 live chat — one of our friendly team members will be ready to assist you right away.
Hope to hear from you soon!
Kind regards,
The Wink Bingo Team
The help and advice I got was excellent…
The help and advice I got was excellent and very clear. Claudia was very helpful and sympathetic to my situation which greatly put my mind at ease. Thankyou Claudia.
4 de julho de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hi Shona,
Thank you very much for taking the time to share your thoughts on your recent experience. Your kind words mean a lot to us. It's always wonderful to hear that our agents' dedication is recognized.
We hope that you will continue to enjoy all that we have to offer, and we look forward to providing you with even more fun and excitement in the future. Thank you for choosing Wink Bingo as your gaming destination!
Kind regards,
Wink Bingo Team
I made a £1000 withdrawal on Thursday
I made a £1000 withdrawal on Thursday, it's now Tuesday and after being told it would be in my account by Monday evening, I'm yet to receive the funds. I'm fully approved in my verification... It's a shame as I like the site but the withdrawal is way too slow.
Update: contacted them via live chat at 10:38am this morning as it'll be a week tomorrow that I requested the withdrawal and they have said that's it been escalated to the payment referral team so fingers crossed something will happen soon.
26 de junho de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hello, Emma!
We're sorry if your experience on our website was not as great as we aim to be.
We understand that prompt withdrawals are important to our customers. We process withdrawals seven days a week and are committed to finding the quickest solutions. However, the time it takes to receive your funds may be influenced by various external factors, such as the payment method selected.
We would be happy to look into this for you and see if there anything we can do to improve our service and your experience on our website. We have reached out to you privately for details.
Kind regards,
Wink Bingo Team.
Rigged, don't bother
Deposited a few times on here over the last few months. Bonuses are terrible and not frequent. Plenty of other better sites out there. Avoid
24 de junho de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hello Zac,
We appreciate you taking the time to leave a review and are sorry to hear that your experience with our bonuses did not meet your expectations. At Wink Bingo, we strive to provide a rewarding and enjoyable environment, and we regularly assess our promotional offers to meet a wide range of preferences.
Your feedback is important to us, and we’d love to better understand your experience. To do that, could you please fill out our Trustpilot Contact Form?
If it’s easier, you can also pop onto our 24/7 live chat — one of our lovely team members will be happy to help you right away.
Hope to hear from you soon!
Take care,
The Wink Bingo Team
Denisa m helped me today she was lovely
Denisa m helped me today she was lovely
24 de junho de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hi Michelle,
We truly appreciate that you have taken the time to share your review here! It’s always wonderful to hear that our agents' dedication is noticed.
Here at Wink Bingo, we are dedicated to ensuring you have the best gaming experience, paired with outstanding customer support. Your kind feedback inspires us to continue striving for excellence.
We hope you continue enjoying our games and have many more fun and exciting experiences with us in the future. Thank you for choosing Wink Bingo, and we look forward to seeing you again soon!
Kind regards,
Wink Bingo Team
Great site
Great site. Excellent customer care - Denisa M was really helpful.
20 de junho de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hi there!
Thank you for sharing your review with us! We're so glad to hear that our support agent was able to assist you and that your issue was resolved to your satisfaction.
At Wink Bingo, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.
We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing us, and we look forward to seeing you again soon!
Best regards,
The Wink Bingo Team
Scam scam scam it will let you into…
Scam scam scam it will let you into bonus but once your there it will not pay I had around 10 bonuses on big bass splash and you just knew it wouldn’t pay more than 20-25x I play it regularly on proper sites and this is definitely rigged I’d stay well away
18 de junho de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hi Warren,
Thank you for your review. We’re sorry to hear that your recent experience did not meet expectations.
At Wink Bingo, we are committed to providing a fair, secure, and enjoyable environment for all our players. While game outcomes can vary and may not always lead to wins, all our games are subject to regular testing and operate under strict regulatory guidelines.
We appreciate all feedback, as it helps us to continuously improve. If you’d like us to look into your specific case, please don’t hesitate to reach out to our support team directly.
Kind regards,
The Wink Bingo Team
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