Wise Property Care Avaliações 

578
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Absolute pleasure working with Wise! They inspected my new house and followed up with the recommended damp and woodworm treatment. It was a breeze dealing with the company, the job was done on time a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My first point of contact was Anna Zientala. Anna answers all calls with expertise, professionalism and a positive attitude. She progressed a job for me, over and above my expectations. Thi... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

The damp work was completed as expected, without problems. However I am giving them 1 * and if there was an option for 0 I would award 0. These people NEVER ANSWER THE PHONE. It doesn't matter when or... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Wise property attended to survey and then repair wet rot under the bathroom. Ross completed survey and quote was given next day as promised and included plumbing contractor. He was courteous and knowl... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de impermeabilização

Sobre Wise Property Care

Escrito pela empresa

Wise Property Care are the leading property preservation company in Scotland. Wise are well regarded as a contractor you can trust when it comes to effective solutions for Damp Proofing, Dry Rot, Wet Rot, Rising Damp, Condensation and Woodworm.

We provide solutions for all types of property from domestic houses and flats to historic buildings and commercial premises. Our expert local teams are available to take your call today.

Contact Us
WISE AWARD WINNERS - RAISING THE STANDARDS
Wise Property Care's performance is reflected in awards bestowed upon the company by independent organisations.
BIG ON EXPERTISE WITH A LOCAL TOUCH
With branches throughout the country & a team of industry experienced and qualified preservation surveyors
Delivering for our customers
Our customer is at the heart of everything we do and we build the business around them. We aim to deliver satisfaction with honesty, reliability and professionalism.
For more than 20 years, Wise Property Care has been building value back into people's homes through our property repair treatments.
'Real and meaningful' 20 year property repair guarantees.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

578 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as avaliações

(578)

21 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Efficient

Efficient, professional service from the assessor, Kieran to the technician Kev. Kev turned up on time, answered my questions, proceeded with work in a clean and tidy manner and gave clear instructions on waiting times before restoring room back for use.

22 de dezembro de 2022
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Resposta da Wise Property Care

Hello Isabel, thank you so much for your feedback. It makes our day to hear that we were able to provide you 5-star service. We will make sure Ciaran and Kevin receive your kind comments. Thank you!

Avaliado com 5 de um total de 5 estrelas

Very helpful surveyor

Very helpful surveyor, and then Wise was admirably flexible, responding and doing the necessary treatment quickly when we discovered that we couldn't get another firm that had given us a warranty to honour it.

6 de dezembro de 2022
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Resposta da Wise Property Care

Mr Mackenzie, we are happy to hear that our team provided you with a great service. Thank you so much for taking the time to write a review, it is very much appreciated.

Avaliado com 5 de um total de 5 estrelas

Bryan Donnan and the Wise Team

Bryan Donnan and his team were excellent, carried out all work required very professional,clean, tidy, considerate well mannered also the time they said the job would take was exact making it as accommodating for me as they possibly could , thanks to Bryan Donnan and all his hard working team.

20 de novembro de 2022
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Resposta da Wise Property Care

Anne, thank you for your 5-star review! Bryan and the rest of the team will be thrilled with your comments! Thank you very much.

Avaliado com 5 de um total de 5 estrelas

All workmen arrived on time

All workmen arrived on time. They were smart and tidy with their tasks. Any questions were answered re timings and what was going on. The work was done in a timely manner and they were very helpful.

5 de dezembro de 2022
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Resposta da Wise Property Care

Hello Mrs Douglas, we are very grateful for your feedback. It is great to hear that you had a positive experience with us and our team will be very happy to hear your kind comments. Thank you.

Avaliado com 5 de um total de 5 estrelas

Superb

Everything went as planned, job completed early and to a high standard by a friendly and helpful team. Superb.

8 de dezembro de 2022
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Resposta da Wise Property Care

Mr Raymond, it is wonderful to hear that we were able to provide you 5-star service. We will make sure the entire team receives your feedback. Thank you!

Avaliado com 5 de um total de 5 estrelas

Second experience

This is the second time I have used wyse property care and on both occasions have found their service excellent from start to finish. Job was finished within agreed timescales an to a high standard
The member of staff who carried out the most recent work is it Neil Milne.

1 de dezembro de 2022
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Resposta da Wise Property Care

June, it is great to hear that we have been successful in our goal of providing the best possible experience. Thank you so much for taking the time to review Wise Property Care.

Avaliado com 5 de um total de 5 estrelas

Turned up bang on time

Turned up bang on time, every day.
Protection laid on all work areas, and all materials removed on completion of work.
All personnel very approachable and hard working.
Did an excellent job.

1 de dezembro de 2022
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Resposta da Wise Property Care

Hello Wilma, thank you very much for the great review! We are happy to hear an excellent job was provided and we will ensure your kind comments are passed onto our team.

Avaliado com 5 de um total de 5 estrelas

Very efficient.

Very efficient all round. Arrived on time. Examined the problem, lifted the floor and removed all affected materials. Took what remedial action that was necessary to stop the spread of dry rot including to part of the wall. Finally replacing with new timbers the floor joists, floor boards and wall. All affected materials removed from site and finished floor left clean and tidy.

25 de outubro de 2022
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Resposta da Wise Property Care

Harry, it is great to hear you had a positive experience with us and we are very grateful for your feedback. Thank you!

Avaliado com 5 de um total de 5 estrelas

Interior damp resolution

Excellent job by Grant to resolve an internal damp problem. Very friendly, helpful and efficient. Plasterer also very good (forgotten name). Good support from Lauren in the office. Great service from property survey to work execution. Thanks

4 de outubro de 2022
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Resposta da Wise Property Care

Hello Stewart, thank you very much for your review. It helps us to continue to improve and provide the best possible service to customers like you so is very much appreciated. We will make sure Grant, Lauren and the rest of the team receive your comments.

Avaliado com 5 de um total de 5 estrelas

First Class Experience

Very professional work from initial contact with the office to final treatment, the report and discussion with Ross Davidson Surveyor to the quite outstanding treatment work done by Jay. Very professional approach, top marks to all involved. Would have no hesitation in recommending to others. Thank you.

4 de outubro de 2022
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Resposta da Wise Property Care

James, thank you so much for your 5-star review! It is our pleasure to provide the best possible service and we are glad to hear that this commitment was reflected in your visit. We will ensure Ross, Jay and the rest of the team receive your comments, thanks again.

Avaliado com 5 de um total de 5 estrelas

Wise Property Care - Recommended

I would definitely recommend Wise Property Care. Ross the surveyor was always very responsive to any questions and always got back to me quickly. Grant and Jay that carried out the work were both professional. Grant was very informative and took time to explain the work throughout. Only slight issue was getting through on the phone to the offices in the central belt and getting invoices matched up to the survey reports. Overall a very good service.

23 de setembro de 2022
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Resposta da Wise Property Care

Colin, thank you very much for your 5-star review and recommending us to others. It is great to hear you had a positive experience and we will ensure your comments are passed onto Ross, Grant and Jay. I am sorry to hear there was a slight issue with getting through to the office and paperwork, this has been duly noted. Thank you.

Avaliado com 5 de um total de 5 estrelas

Very professional service

Very professional service. Helpful
Efficient

5 de outubro de 2022
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Resposta da Wise Property Care

Hello, thank you so much for your 5-star review! It is great to hear you received a professional service. We will ensure your comments are passed onto the team. Thanks again!

Avaliado com 5 de um total de 5 estrelas

Ross Davidson came to survey our loft

Ross Davidson came to survey our loft. He was extremely efficient, friendly and helpful.
I would highly recommend this company.

5 de outubro de 2022
Avaliação não solicitada
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Resposta da Wise Property Care

Sharon, thank you for your review and for recommending us to others. We are happy to hear that Ross provided you with a great service and he will be very happy to hear your kind comments.

Avaliado com 1 de um total de 5 estrelas

I had work carried out by wise property…

I had work carried out by wise property a year ago (Feb / 2021) regarding damp issues - Membrane & Hearth Removal.

First issue we had was with the person responsible trying to convince us that the job done with the plastering was okay when it was visible that the wall was not straight. To resolve that issue and get a straight wall we had to get someone else to carry out that work for us.

To my sadness a year has passed ( 2022 ) and the damp issues are not gone. The wall still has dampness problems and wise property say this: "The fee for our surveyor’s inspection is £195.00 and is to be paid in advance, please
forward a cheque for this amount or you can call us with debit/credit card details.
You will be refunded this amount if it becomes apparent that the problem is the
responsibility of Wise Property Care Ltd."

Avoid this company because their pratices are of cowboys.

28 de setembro de 2021
Avaliação não solicitada
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Resposta da Wise Property Care

Mr Freitas, we are sorry to hear that you are not happy with our service. It states on your guarantee that if a re-inspection is required this will be chargeable. If the claim is found to be valid and there is a fault with our work we will refund this fee and complete any remedial work required free of charge.

Avaliado com 5 de um total de 5 estrelas

Very impressive work From the report…

Very impressive work From the report and discussion with Christopher to the quite outstanding work done by Kevin. Professional, friendly and helpful: top marks. Would have no hesitation in recommending to others. Thank you.

1 de setembro de 2022
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Resposta da Wise Property Care

Jim, thank you for taking the time to review our services and thank you for the 5-star rating! We are very happy you enjoyed your experience with us. We will make sure Christopher and Kevin receive your kind words. Thank you.

Avaliado com 5 de um total de 5 estrelas

Condensation Survey

My survey was carried out by Ross Davidson.
He arrived on time and was professional and courteous during his time on site, showing an attention to detail.
I would have no hesitation in recommending Wise Property Care.

26 de agosto de 2022
Avaliação não solicitada
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Resposta da Wise Property Care

James, thank you very much for your 5-star review. We are so happy to hear you had a great experience with Wise Property Care. Ross will be thrilled with your kind words of appreciation and thank you for recommending us to others.

Avaliado com 5 de um total de 5 estrelas

Delighted with service from Wise Group

Delighted with service from Wise Group. All staff came into contact with friendly and polite. Grant who carried out initial work did great job and cleared everything up after. Plasterers and initial survey also very professional. Would highly recommend them. Irene

25 de agosto de 2022
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Resposta da Wise Property Care

Irene, we are very grateful for your feedback, thank you. It is our pleasure to provide the best possible service and we are glad that this was reflected in your visit. Grant and the rest of the team will be thrilled to receive your comments. Thank you for recommending us to others.

Avaliado com 5 de um total de 5 estrelas

excellent service

excellent service, surveyor came when agreed, the work was done on a Saturday, no mess, and my keys returned in person. just awaiting the certificate

20 de agosto de 2022
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Resposta da Wise Property Care

Thank you Finlina for your 5-star review! We are pleased to hear you received an excellent service. The team will be very happy with your kind comments. I can see the guarantee has been issued please contact the branch directly if you have not received. Thanks again.

Avaliado com 5 de um total de 5 estrelas

Damp-proof Course Works

From initial contact, to job completion only took 9 - days. Everything was done on time and completed at quoted price. Thanks to William for his advice advice and Kev and Raymond for a tidy installation. Thanks to all your team.

22 de agosto de 2022
Avaliação não solicitada
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Resposta da Wise Property Care

David, we really appreciate you taking the time to review our services. Thank you so much for your review! We will ensure William, Kev and Raymond receive your comments.

Avaliado com 5 de um total de 5 estrelas

Absolutely delighted…thanks Wise team!

I’m absolutely delighted with the final results…Jack’s made my floor and skirting look amazing and I’m reassured of no probs with the 20 year guarantee. From spotting the problem to having it fixed, William, Maureen and Jack took care of everything…friendly, professional service, queries answered in a jiffy, I would 100% recommend. Many thanks. :)

19 de agosto de 2022
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Resposta da Wise Property Care

Rhona, thank you for the wonderful review! We are so happy to hear you are delighted with the service provided. William, Maureen and Jack will be very happy with your kind comments and thank you for recommending Wise Property Care to others.

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