Wise Property Care Avaliações 

578
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Absolute pleasure working with Wise! They inspected my new house and followed up with the recommended damp and woodworm treatment. It was a breeze dealing with the company, the job was done on time a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My first point of contact was Anna Zientala. Anna answers all calls with expertise, professionalism and a positive attitude. She progressed a job for me, over and above my expectations. Thi... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

The damp work was completed as expected, without problems. However I am giving them 1 * and if there was an option for 0 I would award 0. These people NEVER ANSWER THE PHONE. It doesn't matter when or... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Wise property attended to survey and then repair wet rot under the bathroom. Ross completed survey and quote was given next day as promised and included plumbing contractor. He was courteous and knowl... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de impermeabilização

Sobre Wise Property Care

Escrito pela empresa

Wise Property Care are the leading property preservation company in Scotland. Wise are well regarded as a contractor you can trust when it comes to effective solutions for Damp Proofing, Dry Rot, Wet Rot, Rising Damp, Condensation and Woodworm.

We provide solutions for all types of property from domestic houses and flats to historic buildings and commercial premises. Our expert local teams are available to take your call today.

Contact Us
WISE AWARD WINNERS - RAISING THE STANDARDS
Wise Property Care's performance is reflected in awards bestowed upon the company by independent organisations.
BIG ON EXPERTISE WITH A LOCAL TOUCH
With branches throughout the country & a team of industry experienced and qualified preservation surveyors
Delivering for our customers
Our customer is at the heart of everything we do and we build the business around them. We aim to deliver satisfaction with honesty, reliability and professionalism.
For more than 20 years, Wise Property Care has been building value back into people's homes through our property repair treatments.
'Real and meaningful' 20 year property repair guarantees.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

578 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as avaliações

(578)

21 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Can’t recommend highly enough!

Grant and Jay were fantastic from start to finish. They worked so hard, non stop and to a high standard. We are so happy we chose Wise. There was a lot to do. The guys were really friendly, explained what they expected to complete each day and the work they did in the time was impressive. Also, went above and beyond helping where they could. Credit to your company.

19 de agosto de 2022
Avaliação não solicitada
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Resposta da Wise Property Care

Mr Anderson, thank you very much for 5-star review! It is great to hear that Grant and Jay's service exceeded your expectations. They will be very happy to receive your comments. Thank you so much for taking the time to share your feedback it is very much appreciated.

Avaliado com 5 de um total de 5 estrelas

First class service from survey to…

First class service from survey to completion. Great professional care from Ross, Lauren and Grant

5 de agosto de 2022
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Resposta da Wise Property Care

Mr Barclay, We are glad to hear we provided a first class service and very much appreciate your feedback. Ross, Lauren and Grant will be very happy to receive your kind words. Thank you.

Avaliado com 5 de um total de 5 estrelas

Kevin and Raymond were great.

Kevin and Raymond were great.
They got stuck in to the work and were polite and friendly.
They could answer any questions i had and completed the work in good time.
All in all a top rated performance.
I would be happy to recommend them and wise property care to anyone.
Orrabest
D Tait

30 de julho de 2022
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Resposta da Wise Property Care

Duncan, we appreciate your great review and are glad we could be of service. Thank you for recommending us. Both Kevin and Raymond will be very happy with your kind words of appreciation. Thank you.

Avaliado com 5 de um total de 5 estrelas

All good

All aspects of the process were carried out promptly and efficiently. The lads who came to carry out the treatment (Kev and Raymond) arrived bang on time and were tidy and personable.

29 de julho de 2022
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Resposta da Wise Property Care

Hello Teresa, we are thrilled that you were satisfied with our services. Your feedback is very much appreciated thank you. We will ensure Kevin and Raymond receive your comments.

Avaliado com 5 de um total de 5 estrelas

Excellent and swift service highly…

Excellent and swift service highly recommend Wise Property Care

29 de julho de 2022
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Resposta da Wise Property Care

Karen, thank you for recommending us in your review! We are glad to hear an excellent service was provided. Thank you very much.

Avaliado com 5 de um total de 5 estrelas

A great team highly recommended

Wise Property Care completed a survey on my new property. Damp work was required and this work was organised in an efficient way and completed on time. The team of David Orr, Kevin Colligan and Alan Angus were great and I would highly recommend them.

27 de julho de 2022
Avaliação não solicitada
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Resposta da Wise Property Care

Hello, It is great to hear we provided a 5* star service and all went to plan. We will ensure your kind comments are passed onto David, Kevin and Alan. Thank you very much.

Avaliado com 5 de um total de 5 estrelas

Professional and thorough

The work was carried out promptly and efficiently from site visit, quote, to work being carried out.
The inspection was thorough and professional and Ross took time to walk us through the findings on the phone.

27 de julho de 2022
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Resposta da Wise Property Care

Hello Gill, many thanks for your 5-star review. We are happy the whole process went well and we will ensure Ross receives your feedback. Thank you.

Avaliado com 5 de um total de 5 estrelas

Great job!

Whole team super helpful and made process from start to finish straight forward.
Tech guy called Grant was wonderful! Great job, professional, hard working, clean and tidy. And relaxed about chaos going on around him!

18 de julho de 2022
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Resposta da Wise Property Care

Thank you very much Catherine for your 5-star review. We are very grateful that you took the time to share your feedback and it is our pleasure to provide the best possible service. We will make sure that Grant and all the team receive your comments. Thank you.

Avaliado com 5 de um total de 5 estrelas

Fantastic service from start to finish..

I don't normally leave a review but I was so impressed with the service from Wise Property care that I felt I wanted to let others know about their excellent service. 

The communication from Lauren was outstanding, emails were answered within minutes. 

Kevin and Jay arrived on time, were friendly, professional and did a top quality job.  Would definitely use them again and recommend anyone else to use their service.

15 de julho de 2022
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Resposta da Wise Property Care

Jaqueline, we really appreciate you taking the time to share your experience and very happy to hear an excellent service was provided to you. We will ensure your comments are passed to Lauren, Kevin and Jay who will be very happy! Thank you.

Avaliado com 5 de um total de 5 estrelas

Kevin and Raymond were first class and…

Kevin and Raymond were first class and did a thorough and wonderful job of fixing historic flooding damage to floor joists. I would very much highly recommend this company.

15 de julho de 2022
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Resposta da Wise Property Care

Fiona, many thanks to you for taking the time to write a review. It's wonderful to hear you received a first class service and Kevin and Raymond will be delighted with your comments.

Avaliado com 5 de um total de 5 estrelas

Professional, efficient and friendly

Efficient, professional and friendly service both from Neil and Grant who carried out the work and from Lauren in the office who answered all my questions in a timely and professional manner.

Would recommend and would not hesitate to use again.

14 de julho de 2022
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Resposta da Wise Property Care

Lisa, thank you very much for your 5-star review. It's great to hear you enjoyed our service and will ensure Lauren, Neil and Grant receive your comments. Thank you also for your recommendation to others.

Avaliado com 4 de um total de 5 estrelas

excellent service

We got excellent service and the guy Grant was very professional, extremely friendly and helpful. Did a great job with no time, and cleaned the place behind them. Very happy

31 de maio de 2022
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Resposta da Wise Property Care

Mr Alashi, thank you for taking the time to write a review. We are happy to hear you received an excellent service and we will ensure your comments are passed onto Grant and the team. Thank you.

Avaliado com 5 de um total de 5 estrelas

Kitchen wall blistering with damp.

I called your Glasgow Office and described the damp problem in my kitchen. The lady (Alison?) was extremely helpful and arranged for a surveyor to come out and inspect the property.
The surveyor, Wullie Mulgrew, explained how the damp had most likely occurred and described how it could be the remedied. He was extremely knowledgeable and gave me total confidence in how the problem would be addressed.
The two guys repairing the wall were very good. They explained what they were doing as the work progressed.
They arrived on-time, were quick and thorough. I was very impressed by their workmanship.
I asked Wullie about a separate / unrelated issue of a pipe dripping onto floor boards. The leak had been repaired and he suggested using a dehumidifier to speed up the drying process.
The kitchen has now been redecorated and "no sign of damp!"
An excellent job.
Thank you for your quick response, your advice and professional service.
Alan Rees

23 de maio de 2022
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Resposta da Wise Property Care

Mr Rees, many thanks for sharing your feedback about our service. We are very glad to hear that our team's performance exceeded your expectations and we will ensure your comments are passed onto Alison, William and the entire team. Thanks Again.

Avaliado com 5 de um total de 5 estrelas

Wise to fix wet rot

Wise property attended to survey and then repair wet rot under the bathroom. Ross completed survey and quote was given next day as promised and included plumbing contractor. He was courteous and knowledgeable in all aspects of the survey. Grant arrived on time and completed the stripping of floor, joists then reinstallation of both in 2 days as quoted. He was very good at overcoming other problems from an old property. Also cleaned up and removed all waste. First class. Mark the contracted plumber was also excellent. Thanks Wise!

13 de maio de 2022
Avaliação não solicitada
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Resposta da Wise Property Care

Thank you very much for your detailed review of our services. It's great to hear that we have been successful in our goal of providing the best possible experience. We will be sure to pass on your feedback to Ross and the team, thanks again.

Avaliado com 5 de um total de 5 estrelas

Woodworm Infestation

My interaction with Chris Beckett was first class from initial contact to job conclusion. On the day of the job there was some deliberation on how to carry out the work.
Chris then deployed Dale Robertson who arrived at the property with a can do attitude and achieved the end goal with very little upheaval to the family and the immediate surroundings. Dale was both pleasant and very obliging and nothing seemed to much for him to undertake.

6 de maio de 2022
Avaliação não solicitada
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Resposta da Wise Property Care

Mr Dickson, many thanks for taking the time to review our services. Both Chris and Dale will be delighted with your feedback. We are very happy to hear you had a great experience with us. Thank you.

Avaliado com 5 de um total de 5 estrelas

Joist replacement (wet/dry rot)

Wise were sourced by our neighbours for a rot problem in our shared ceiling/floor. Kevin and Raymond came to complete the joist replacement and were great; we were kept up to date with all aspects of work, and given realistic timelines. Kevin has great knowledge and was able to talk me through anything I asked about, and they both worked efficiently and professionally - would highly recommend these two.

2 de maio de 2022
Avaliação não solicitada
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Resposta da Wise Property Care

Lara, thank you very much for your review. It is great to hear we provided a 5* star service and we will ensure your kind comments and recommendation is passed onto Kevin and Raymond.

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Everything went very well. Arrived on time to do survey, when I received the survey I had a few questions and spoke to Andy the surveyor who discussed with me in depth.
Work was carried out, very neat job and cleaned up well.
This is an old property which I am renovating, thought I found another damp patch, so called Andy to discuss. He came out to the property and retested all the walls, no other damp was found and put my mind at rest.
I highly recommend.

9 de abril de 2022
Avaliação não solicitada
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Resposta da Wise Property Care

Ms Cameron, many thanks for taking the time to review our services! We are pleased to hear your expectations were met and thank you so much for recommending our services to others.

Avaliado com 1 de um total de 5 estrelas

Joke of a company

Utterly shocking service from these cowboys. Had the nerve to come into a flat where we have stayed only 6 months and was clearly painted to cover damp prior to moving in but wise property care stated it was down to our living conditions... Really🤣🤣
Will never let such a supposed professional company into any of my further homes again

16 de março de 2022
Avaliação não solicitada
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Resposta da Wise Property Care

Hello, could you please respond to our request for more information with your customer/enquiry number and we will look into this for you.

Avaliado com 5 de um total de 5 estrelas

Very helpful

Lauren in the office was very helpful in arranging everything. Grant and Dale were efficient, friendly and polite - happy to answer all my questions!

9 de março de 2022
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Resposta da Wise Property Care

Thank you for the review Gillian. Great to hear our team in the office and the team at your property were efficient, friendly and polite.

Avaliado com 5 de um total de 5 estrelas

Barvas

I was very happy with all the work that Grant and Dale did,they worked hard, great attitude very helpful and did a very thorough job.

29 de janeiro de 2022
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Resposta da Wise Property Care

Thank you very much for your review Georgina. I will ensure this is is passed onto both Grant and Dale.

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