What a wonderful time we had, it was a birthday gift for me, I love Highland cows, it was great to be able to get up close to them and feed, comb them and stroke them, followed by a afternoon cream te... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
What a wonderful time we had, it was a birthday gift for me, I love Highland cows, it was great to be able to get up close to them and feed, comb them and stroke them, followed by a afternoon cream te... Ver mais
A empresa respondeu
I bought vouchers from the "Wonder Days" website. It turned out that the tracks near me weren't running any sessions in the coming days. I had purchased the vouchers as a birthday gift for my daughter... Ver mais
A empresa respondeu
I have found booking an experience (having been gifted a voucher) an absolute pain! Navigating the site is clunky and searching by map AND type of experience is not possible. Lots of small print... Ver mais
A empresa respondeu
I had a voucher for a birthday gift for Dashing Donkeys it was a amazing experience !! Cuddling up with 28 very cute donkeys !!! The staff were fabulous and so knowledgeable they truely care very much... Ver mais
A empresa respondeu
WonderDays is an experience day company that offers you not only flexibility in the adventures you choose, but we have great customer service plus free exchanges should you change your mind! We have a 30-Day refund policy which means your money back, hassle-free if you change your mind. We offer instant delivery E-vouchers with email vouchers sent straight to your inbox within an hour. If you order before 3pm, your experience will be in the post the same day. With experiences like afternoon tea, track days, escape rooms, bungee jumping, hot air balloon rides, pottery making and West End experiences, we really have something for everyone!
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service. Prompt response .

Resposta da WonderDays
I contacted Customer Service because I had lost my voucher code. Lizzie got back to me very quickly and was incredibly helpful throughout the process. After carrying out a few checks, she emailed me a new code promptly. Excellent customer service. Thank you.

Resposta da WonderDays
I was given vouchers as a gift and had a few queries. I wanted to use the vouchers the following day so receiving a response from the customer support team just minutes after emailing was fantastic. Lizzie was so helpful and polite, all of my questions were answered straight away and problems not only resolved but fully explained! The support was 10/10 and I'll definitely be booking with Wonderdays in the future because of it. Thank you!

Resposta da WonderDays
Excellent customer service Lizzie was amazing helping me with my issue 5 stars and highly recommend.

Resposta da WonderDays
I had trouble booking my son’s experience and I talked to the amazing customer service that ended up extending the expiry date of the experience to give me more time to sort it out! Thanks to Lizzie for helping me with this

Resposta da WonderDays
Very quick and friendly response via email around exchanging a voucher. The information was also very clear.

Resposta da WonderDays
Was able to speak online to customer service and they responded to all my questions satisfactorily

Resposta da WonderDays
Had a lovely day out at the farm and meeting the four highland cows. Staff were all incredibly knowledgeable and friendly and we would definitely recommend a visit! Special mention - Jeffrey the llama.

Resposta da WonderDays
I had to contact Wonder Days on a Monday early because on the previous Saturday I had ordered aand paid for a birthday gift voucher for my grandson but soon after placing the order I found that he had moved. So I alerted Wonder Days by email (the phone number was put of action). It was a huge relief when Philip emailed me back quite quickly to say that my voucher had been redirected to the correct address. Well done and thank you Philip.

Resposta da WonderDays
From start to finish this was a truly enjoyable experience, with an experienced instructor on hand all of the time to help if needed but leaving me to fly as I wished. The graphics are top class. A truly unique and very enjoyable experience.

Resposta da WonderDays
I contacted Wonderdays by email, and had a response straight away from Jess. She was able to help me straight away, with details and direction to extend my voucher and contact the company running the workshop directly. I would highly recommend this organisation.

Resposta da WonderDays
I only have good things to say about this company, I was kindly gifted a hot air balloon ride for my birthday, my mom’s partner had a voucher for one also. We thought it be nice to go on one together. Him and my mom didn’t realise that his voucher has already been activated again Virgin balloons. I spoke with Virgin and they couldn’t really help, they said the refund request had to come from wonderdays. So I emailed the company and Lizzie M replied, she explained that they would put the request in but it was down to Virgin if they decided to return the voucher back to them. After a few days I had a reply from Lizzie explaining they had now had the voucher returned to them and we could now book the same flight together. Honestly the company, especially Lizzie have been fantastic sort this for us. Many Thanks again Lizzie.

Resposta da WonderDays
This ride was a birthday present for my friend, she had never been in a helicopter. She had a wonderful time. I found the administration great from booking to ride. My only 'gripe' was that, having been in many helicopters, it was a bit cramped in the middle rear seat. However, the fact that my friend enjoyed it is great.

Resposta da WonderDays
Customer service is outstanding and Lizzie couldn't have been more patient, understanding and helpful! We had bought vouchers for a balloon flight to be used locally, but then the supplier was no longer available, and we thought we could still manage one further afield. But, in reality, getting up in the middle of the night to travel and get there for sunrise wasn't so realistic! But Lizzie completely understood, persuaded the balloon company to waive cancellation fees and reinstated our vouchers at full value. Would confidently and highly recommend this company for your gifts to loved ones and friends!

Resposta da WonderDays
Lizzie was great - my voucher had expired and she gave me a grace period to help me out.

Resposta da WonderDays
Jess was very helpful as I'd made a mistake on my booking and she secured an alternative quickly and efficiently.

Resposta da WonderDays
Had a lovely experience at the overnight stay for the Highland Cow experience for my Mom's birthday! Booking was a bit stressful trying to get 2 matching dates but the customer service at WonderDays is the best I've experienced. Super helpful and friendly, especially Lizzie. Would definitely use again and recommend to anyone

Resposta da WonderDays
Dan was very experienced and knowledgable. I had a great time, making a hook and arrowhead in the morning, then for my 'project' in the afternoon I made a fancy wall bracket for hanging basket or birdfeeder - under the expert guidance of Dan. I went home very satified with my creations.

Resposta da WonderDays
I had a few queries about the vouchers I'd purchased, but found Jess in customer services to be very quick to respond, knowledgeable about the products and very polite too. Also great, clear advice on what to do in my scenario, which made the experience completely stress free and efficient! Great job, and thank you!

Resposta da WonderDays
The theatre seats acquired for us were amazing.We sat in a Central position in the Royal circle, for a spectacular performance of Moulin Rouge on our day of choice.

Resposta da WonderDays
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.