Woodfell have been brilliant in the year and a bit I have stayed in my studio for. Maintenance issues have been sorted out by Andy Wood to an impeccable standard, quickly and efficiently. He will alwa... Ver mais
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Veja o que dizem as avaliações
Alfie in the office at Woodfell & Andy the contractor did a superb job in terms of getting my boiler sorted out. The speed & quality of service was very impressive and I'm very grateful.
The process was extremely smooth, starting from the viewing to the move. Though there was an initial hiccup, things were sorted out very quickly. Alfie was very clear with his communications and was a... Ver mais
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Absolutely dreadful! My daughter rents a property managed by them from day one they have been a nightmare. Reports issues on portal that are never dealt with and phone number does not work so can not... Ver mais
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Detalhes da empresa
Escrito pela empresa
At Woodfell, prioritising the well-being of our clients, investors, and residents isn't merely a task; it's inherent to our mission. Whether you're seeking to attain peak performance for your property assets or looking to reside in one our exceptional communities, we're dedicated to serving you as we establish a pioneering benchmark for enhanced property asset management.
Informações de contato
Carradine House, 237 Regents Park Road, N3 3LF, London, Reino Unido
- office@woodfell.co.uk
- www.woodfell.co.uk
4,1
Muito Bom
57 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Always professional
Always available to listen and assist with all enquiries. Very professional and accommodating
28 de março de 2025
Avaliação não solicitada
Resposta da Woodfell
Dear Mark,
Thank you for taking the time to share your feedback. We’re pleased to hear that you’ve found our team approachable, responsive, and professional. Providing clear support and being available to assist is something we place great importance on, and we’re glad this has been your experience.
Best wishes,
The Management Team | Woodfell
Pleasant stay with woodfell
Have been renting a studio from woodfell for the past one and half years. They have been very accommodative of your requests and responsive to the queries. The building manager especially is kind and available at any occasion if the issue concerns the residents' safety and well being.
22 de dezembro de 2025
Avaliação não solicitada
Resposta da Woodfell
Dear Anjum,
Thank you for taking the time to share your experience with us. We’re pleased to hear that you’ve enjoyed your time renting with Woodfell and that our team has been accommodating and responsive throughout your tenancy. It’s particularly reassuring to know that our property manager’s support around resident safety and wellbeing has stood out to you, as this is something we take very seriously.
Best wishes,
The Management Team | Woodfell
Anytime I have any questions or…
Anytime I have any questions or queries. The team are very helpful and provide response in as quick time as possible.
Very helpful too
22 de dezembro de 2025
Avaliação não solicitada
Resposta da Woodfell
Dear Eniloa,
Thank you for taking the time to leave us a lovely review. We’re pleased to hear that our team has been helpful and responsive whenever you’ve needed assistance. It’s good to know that you’ve felt well supported, and we appreciate you sharing your experience.
Best wishes,
The Management Team | Woodfell
EXPERIANCE WAS GREAT
22 de dezembro de 2025
Avaliação não solicitada
Resposta da Woodfell
Dear Jatinder,
Thank you for your feedback. We’re pleased to hear that your experience with us has been a positive one and we appreciate you taking the time to share it.
Best wishes,
The Management Team | Woodfell
They’re Quick to respond to any fault…
They’re Quick to respond to any fault or complain.
5 de dezembro de 2025
Avaliação não solicitada
Resposta da Woodfell
Dear Tanya,
Thank you for taking the time to leave a review. We’re pleased to hear that you’ve found our team quick to respond when issues arise, and we appreciate you sharing your experience.
Best wishes,
The Management Team | Woodfell
Timely repairs
Timely repairs, responsive team.
Everything you'd like out of a management agency!
Second year in, plan on resigning
22 de dezembro de 2025
Avaliação não solicitada
Resposta da Woodfell
Thank you for sharing your feedback. We’re pleased to hear that you’ve found our team responsive and repairs handled in a timely manner. It’s great to know that your experience has met expectations, and we’re glad to hear you’re planning to continue your tenancy with us.
Best wishes,
The Management Team | Woodfell
Sarah & the team have done an excellent…
Sarah & the team have done an excellent job of looking after me since I moved in. All issues get dealt with in a friendly, knowledgeable & efficient way.
22 de dezembro de 2025
Avaliação não solicitada
Resposta da Woodfell
Dear Matthew,
Thank you for taking the time to share your feedback. We’re delighted to hear that Sarah and the wider team have looked after you so well since you moved in, and that any issues have been handled in a friendly and efficient manner. We’ll be sure to pass on your kind words to Sarah.
Best wishes,
The Management Team | Woodfell
Tenants Beware.
I was a tenant in a property ‘managed’ by Woodfell. Horrendous experience which was very stressful and upsetting, I strongly advise prospective tenants to avoid this company, for reasons far too numerous to list here.
3 de dezembro de 2025
Avaliação não solicitada
Enjoying the great stay with Woodfell at Bracknell Apex House
I’ve thoroughly enjoyed my stay with Woodfell. Their prompt responses and friendly approach have fostered a great relationship between the company and tenants.
I would highly recommend Woodfell to anyone.
30 de outubro de 2025
Avaliação não solicitada
Resposta da Woodfell
Dear Rakesh,
We’re pleased to hear that you’ve enjoyed your tenancy at Apex House and that our prompt responses and friendly approach have helped build a positive relationship. Thank you for your recommendation, and we’re glad to have you as a tenant.
Best wishes,
The Management Team | Woodfell
Best service
So far , had the best and smooth experience with Woodfell.
29 de outubro de 2025
Avaliação não solicitada
Resposta da Woodfell
Dear Aaliya,
We’re glad to hear that your experience with Woodfell has been smooth and positive so far. Thank you for sharing your feedback and we look forward to continuing to support you during your time with us.
Best wishes,
The Management Team | Woodfell
Very cooperative and amazing staff.
29 de outubro de 2025
Avaliação não solicitada
Resposta da Woodfell
Dear Shaireen,
We’re pleased to hear that you’ve had a positive experience with our team and found them cooperative and supportive. Thank you for sharing your feedback.
Best wishes,
The Management Team | Woodfell
Reported issues are dealt with in a…
Reported issues are dealt with in a timely manner.
11 de setembro de 2025
Avaliação não solicitada
Resposta da Woodfell
Dear Confidence,
We’re pleased to hear that issues have been handled promptly and to your satisfaction. Thank you for sharing your positive experience.
Best wishes,
The Management Team | Woodfell
Iv been with woodfel for 3 years lovely…
Iv been with woodfel for 3 years lovely accommodation great management
29 de outubro de 2025
Avaliação não solicitada
Resposta da Woodfell
Dear John,
It’s great to hear that you’ve been with us for several years and that you’ve enjoyed both the accommodation and the support from our team. We appreciate you sharing your experience and are pleased to continue having you as a wonderful tenant.
Best wishes,
The Management Team | Woodfell
Resposta da Woodfell
Dear Marclea,
We’re pleased to hear that you’ve had a positive experience with our communication. Keeping residents informed and responding clearly is important to us, and we’re glad this has been reflected in your experience. Thank you for sharing your feedback.
Best wishes,
The Management Team | Woodfell
Warning: Building-Wide Cockroach Infestation
Woodfell Asset Management presented Flat 107, Peacehaven for tenancy despite an ongoing cockroach infestation affecting multiple flats and communal areas.
Before we were due to move in on 6 Oct 2025, we found the flat to be in an infested condition we considered uninhabitable. The agent claimed via email to be unaware of any issues, but other tenants told us that this infestation was reported to Woodfell weeks before our contract was signed.
Based on our experience, we considered the flat in Peacehaven to be uninhabitable, and we felt the situation was handled very poorly by the agent, putting our belongings at risk and causing major stress. We strongly advise anyone considering a tenancy in Peacehaven or with Woodfell Asset Management to avoid them entirely.
6 de outubro de 2025
Avaliação não solicitada
Your services are good
Your services are good. Maintenance is efficient and swift. All in all it is a good experience with Woodfell.
11 de agosto de 2025
Avaliação não solicitada
Resposta da Woodfell
Dear Abrar,
We’re pleased to hear that you’ve had a positive experience with Woodfell and that maintenance has been handled efficiently and promptly. Thank you for sharing your feedback, and we’re glad your experience with us has been a good one overall.
Best wishes,
The Management Team | Woodfell
Excellent management & quick support
I’ve had a great experience renting from this company. The management is very professional, always listens, and resolves any issues promptly. Highly recommended!
9 de agosto de 2025
Avaliação não solicitada
Resposta da Woodfell
Dear Adnan,
It’s great to hear that you’ve had such a positive experience renting with us and that our team’s approach and responsiveness have made a difference. We’re pleased to hear that any issues have been addressed promptly, and we appreciate your kind review.
Best wishes,
The Management Team | Woodfell
Very helpful, reliable, and friendly team!
I have lived in a flat managed by Woodfell for almost 3 years now. Not only have I never had issues with contacting them or receiving support from them, but they are a genuinely friendly and helpful team who are always a pleasure to work with. Very professional and always helpful. When reporting maintenance issues which require an engineer to visit the house, they always called me back within 24 hours to arrange a time that worked for me and the other tenant. Ben Friedlander is always helpful and understanding when managing any queries or issues with the tenancy and is a star!
7 de agosto de 2025
Avaliação não solicitada
Resposta da Woodfell
Dear KB,
We really appreciate you sharing such detailed feedback and your continued trust in Woodfell over the past few years. It’s great to know that our team has been supportive, approachable, and professional, and that communication and maintenance arrangements have worked smoothly for you. Your kind comments about Ben are very much appreciated and will be passed on.
Best wishes,
The Management Team | Woodfell
We’ve had an incredible experience with…
We’ve had an incredible experience with Woodfell.
The whole team have been attentive and helpful when required and cannot recommend them enough.
7 de agosto de 2025
Avaliação não solicitada
Resposta da Woodfell
Dear E. Young,
It’s great to hear that your experience with Woodfell has been such a positive one. We’re pleased to know that our team has been attentive and helpful whenever needed, and we appreciate your review.
Best wishes,
The Management Team | Woodfell
Bella was a brilliant manager to us.
Bella was a brilliant manager to us.
We lived at Springfield Place and the management was constantly improving the communal areas and grounds which was a real treat
She was there for any tenancy issues we had, maintenance was always resolved and they even managed to help us find a new place!
17 de julho de 2025
Avaliação não solicitada
Resposta da Woodfell
Dear Charlie,
It’s great to hear about your experience at Springfield Place and the support you received during your time there. We’re pleased to know that the ongoing improvements to the communal areas made a difference, and that any tenancy or maintenance matters were handled smoothly. Your kind words about Bella are much appreciated and will be passed on, and we’re glad we could also assist with your move to a new home.
Best wishes,
The Management Team | Woodfell
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