Worktop City Limited Avaliações 

Slick website which I'd love to order from but the product pages lack detail to help me design the kitchen. The base unit blind corner doesn't give dimensions for the corner moulding and no design software is offered to ensure it will fit in the kitchen floor space I have. I called the number for "Expert Advice" and didn't really get much help. Product pages should have detailed dimensions of all parts and a kitchen designer would be super useful.

Have asked for a sample of worktop twice, no response, no sample and yet they were the ones that said email the request in. Would not even contemplate using them now.

Advertise delivery as 72 hours , recieved 20 days later .
I really dislike firms that take orders and payment for stock they don't have .
Reply states this is a pattern by me complaining about stuff , love to know where they get there info as these are the only company i have written a bad review for , yet again they try to cover their poor service . and the only reason ebay would not refund the extra £40 charged was because it was paid direct to them via card ..
They got a bloody cheek to blame others when they caused the problems .....

We had not dealt with this company before , After placing the order they gave us the date for delivery
which came when they said it would . The driver was so helpful and the companys webb site is excellent
will buy from them again great service 10/10

Can't fault them! I had excellent service and a great deal on the worktops. They were out of stock when I went to order, but a big shout out to Harry who kept me informed of the next delivery date and sorted it out for me when they were in. Not having to chase anyone was great. Even the delivery company they use, IDS Nuneaton, were great, the driver was polite and helpful.

Good choice of worktops, very helpful staff, quick delivery, everything that you need

Excellent service and helpful staff.
Item turned up as agreed and in good condition.
Cannot fault this will use them again.

Damaged worktops, the damage was under the protective cellophane so impossible to see before fitting, company wasn't interested told me should have checked on delivery.

Excellent service and I am delighted with my brushed silver look worktop looks gorgeous.

Great service

Guy on the phone could not of been more helpful Easy pick up from warehouse

Well done

Never bought anything like this before and the guys on the phone we're so patient, friendly and helpful, answering all my questions about the product and the delivery.
The delivery was arranged when I requested as I was given the choice from several days. The delivery man was very nice, very careful with the worktop and even helped me get one of the worktops into the back garden as it wouldn't fit in via the front door.
This company are marvelous. I highly recommend them.

Good service, arrived on time and as described. Driver was very friendly and helpful

Great service, delivered on time, would recommend

I'm still waiting for my worktop edging not a good look at the moment 😪😪😪

Super service,great quality and price.Will use again.

I have used worktop city on quite a few occasions now, never let me down, been a choice of quick delivery dates, and prices are spot on.

So I was really skeptical about ordering as I had read the reviews online. I decided to risk it and order my Egger Worktops (They were significantly cheaper than anywhere else I could find as they were the only place that did 2m lengths) on my credit card so incase any issues i'd be covered by the credit card companies product protection policy. I was expecting delivery to be an absolute palaver after reading the reviews and it wasn't at all, it was great ! I got a text asking what day I wanted delivery, a phone call an hour before and the delivery man was great and really helpful with unloading the products with my uncle. Ordered Thursday, delivered Tuesday morning... literally cant complain ! :-)

This company is mis - leading customers on their website. They advertise 2m x900 mm work tops and after you order and pay, they then ring to say their couriers refuse to carry 2m but will carry 4m!, so we had to pay more. The truth is that the courier used to cut the 4m into 2m but under H and S rules, now don’t. Worktop city has known this for a while, so knows that customers cannot buy 2 m lengths, but still advertise them. Apart from the fact that we, in our 70s, had to help the driver carry the extremely heavy work top up our drive, we now have 2.10m of surplus worktop.
This is mis - selling at its worst.

BE AWARE OF WORKTOP CITY AND WORKTOP DEPOT. One of the worst firms I've ever dealt with. Very poor communication from start to finish. Not delivered on pre-arranged date and, as they are simply an online broker, not their problem. However, they didn't even know of any delays, nor were they bothered, not their problem appears to be their motto. Worktop arrived two days later with a scratch but only found that after board had been cut so, under their terms and conditions, not their problem. No offer of any goodwill gesture. WILL NEVER PURCHASE FROM THEM AGAIN - NOR SHOULD YOU!!!