Paula is a star! We booked our honeymoon with her for peace of mind (and because we really didn't feel the need to plan something else besides our wedding! Way too much admin). As expected, Paula m... Ver mais
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I really cannot compliment Paula and her team enough for all they did to help arrange our trip. Paula worked so hard to try and find us something that ticked all the boxes. The team helped to pr... Ver mais
100% recommend ! Can't recommend World Access Travel Ltd enough - Jasmine, Paula and the whole team are fantastic. This is the 2nd time we have used them and intend to use them for our next tri... Ver mais
A empresa respondeu
Travelling with my 3 adult children - one a oxygen and wheelchair user , Brief was less that 4 hour flight, options given and full support from booking , liasing with air line and hotel . Full supp... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are a Travel Agency and Tour Operator specialising in providing accessible holidays to disabled travellers. We offer holidays to anyone, whatever their abilities. Beach, City, Cruise, Safari, Adventure and more. For disabled travellers we offer a full service from organising Airport Assistance, WAV transfers, Guaranteed Accessible Rooms, Accessible Excursions, Equipment Hire and a 24/7 support line
Informações de contato
Bassetts Field, Thornhill, CF14 9UG, Cardiff, Reino Unido
- 02921283143
- Info@worldaccessibleholidays.co.uk
- www.worldaccessibleholidays.co.uk
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Jasmine and the team were excellent…
Jasmine and the team were excellent from start to finish with great comms. No need to waste time looking direct at the TUI's, Jet 2 or easyjets etc of the world, just leave it to Jasmine and co at World Access travel. You'll pay no more and all those inter-connecting things like airport special assistance, transfers, scooter hire, hotel and room accessibility etc all effortlessly taken care of and clearly communicated every step of the way. Excellent travel agents, go above and beyond. :-)
The hotel, The Royal Apollonia was in Limassol, Cyprus and it was great and very accessible.

Resposta da World Access Travel Ltd t/a World Accessible Holidays
This is a lovely hotel in a great…
This is a lovely hotel in a great location. The staff are really helpful, and most important the adapted rooms are excellent. All these rooms are on the ground floor, a few steps out of the patio doors to the pool, and the snack bar. Being close to the pool is not noisy, except for the daily Water Aerobics at 12 noon.
The all inclusive package is very good, but the variety of cocktails available is “alternative”!
There are three pools, the bottom one has a chair lift, and all have rails and stairs.
They have music every night to suit different tastes, and for us the Moonlight Concert Chamber group was the best, lovely music by candlelight.
The food is good, but perhaps caters more for Continental taste. Dining room staff are very helpful, if busy.
A most enjoyable holiday, there is even a beach across the road.

Resposta da World Access Travel Ltd t/a World Accessible Holidays
As always World Accessible Holidays…
As always World Accessible Holidays came up trumps. Everything taken off your hands and no stone unturned to get all your requirements from adapted transfers to shower chairs. Won’t go anywhere else for our holidays.

Resposta da World Access Travel Ltd t/a World Accessible Holidays
Thanks to Jasmine
Thanks to Jasmine, Paula and Steve we did it! Our first holiday away involving a flight since my husband became a wheelchair user.
Every consideration was covered. Assistance seamless at the airports and to and from the hotel. Hired equipment waiting in situ for our arrival in the room.
And the most valuable bit was the confidence boost that all will be well when I had a wobbly before leaving home!! Big big thanks.
We have just booked our second holiday - with Jasmine’s help, of course!
You are stars!

Resposta da World Access Travel Ltd t/a World Accessible Holidays
I had an amazing time in Tenerife
I had an amazing time in Tenerife. Everything was perfectly accessible. The hotel was amazing and beautiful however the room was so small and a little bit difficult for my wheelchair. The shower room was bigger and fabulous. Breakfast was amazing and the Christmas Dinner was a brilliant experience. Staff and people were friendly. I was so impressed how accessible it was on the bus. I went to the beach, I loved it, and it was very accessible. This was amazing. I went to the restaurants, it was so lovely. I went on the accessible boat, I really enjoyed it. I saw the dolphins and the whales. This was the best experience ever.

Resposta da World Access Travel Ltd t/a World Accessible Holidays
Great help as supporting an individual…
Great help as supporting an individual with complex needs and mobility issues. Everything was organised for us right from the airport and at the property we were staying.

Resposta da World Access Travel Ltd t/a World Accessible Holidays
Would definitely recommend
We booked a private accessible tour to Costa Rica through World Accessible Travel - somewhere that I would not have had the confidence to travel to independently as my husband had a major stroke and has significant physical difficulties.
Paula was endlessly patient with my fiddling with the itinerary, sorted everything out for us and was there in the background the whole time that we were away, providing constant reassurance.
Would definitely recommend. We had a great holiday. They advertise all sorts of destinations on Facebook and are family-friendly so it's worth keeping an eye on their Facebook page

Resposta da World Access Travel Ltd t/a World Accessible Holidays
Highly recommend using Paula & Steve
We booked our holiday with Paula & Steve at Worldaccessibleholidays . As a family of 5 including a teenager in a wheelchair planning can be challenging. Using Paula & Steve helped take the stress out of booking. They organised equipment hire, accessible accommodations (2 hotels and a Villa)parking our WAV ant the anirport and special assistance. All questions were answered prior to leaving and Paula and Steve were available 24/7 during our holiday and helped with any issues we had. Can’t thank them enough for making our dream holiday everything we wanted.
What makes booking with world accessible holidays fantastic is Paula especially works so hard to remove the obstacles disabled travellers and their families face. Travelling with medical equipment can be challenging aside from the disabled persons specific mobility needs . We had zoom meeting with the airline and Paula handled all emails and kept us well informed . We wouldn’t hesitate using for all our holiday booking.

Resposta da World Access Travel Ltd t/a World Accessible Holidays
The whole experience from start to…
The whole experience from start to finish using World accessible travel was great!
Paula and Steve kept us up to date with everything, when there were flight time changes , any delays that were expected etc. The service was great.
They fully understood our families needs and booked a perfect hotel that was totally accessible.
The Occidental playa, Torremolinos was a really nice hotel. The staff were friendly. It was clean and had lovely decor. We had a family deluxe room on the ground floor for the 4 of us, 2 adults , 2children. It had a living area with a sofa that pulled out which did t leave a great deal of space but we weren’t in there that much. The bathroom was a shower wet room with rails by the toilet as well as a seat in the shower.
We upgraded to all inclusive from half board when we arrived. The food was nice , lots of variety and plenty of it.
We will definitely use World accessible travel for future holidays!

Resposta da World Access Travel Ltd t/a World Accessible Holidays
Great trip Gran Canaria WAT
Fantastic trip to Lopesan Melanores in Gran Canaria. The service from WAT was phenomenal from start to finish everything was organised from research of the holiday matching our exact needs to transfers and the hotel itself. We found a very suitable hotel that had great access as well as a pool hoist and will absolutely be using them again.

Resposta da World Access Travel Ltd t/a World Accessible Holidays
Croatia a place to go fab holiday
What a fabulous holiday the hotel was fantastic it was near all the local restaurants and bars had a sea view. The whole experience was faultless.thank you Paula for arranging a fab holiday and I will definitely be back next year for another trip.

Resposta da World Access Travel Ltd t/a World Accessible Holidays
Paula and Steve are awesome!
Paula and Steve made booking our holiday a breeze. They thought of any potential issues before they occurred. My wife has quite big anxiety before going on holiday and they managed to provide a calming and relaxing service.

Resposta da World Access Travel Ltd t/a World Accessible Holidays
Excellent Experience
Steve and Paula were very attentive to our needs and helped us to have a wonderful 2 week accessible trip to the UK!

Resposta da World Access Travel Ltd t/a World Accessible Holidays
The best travel agency experience ever
I have recommended World Accessible Holidays to quite a few people now. We have just had a fantastic summer holiday in Corfu which we booked through them. They have found and organised several fantastic holidays for us over the last few years, which I am sure we wouldn't have been able to do without them. They go over and above with ensuring everything is well organised and providing recommendations. It all saves us so much time and money. Can't wait to book our next holiday with them!

Resposta da World Access Travel Ltd t/a World Accessible Holidays
Family holiday
Just returned from our first family holiday in 6 years with our son who has severe physical and learning disabilities and is a full-time wheelchair user. Paula and Jasmine had everything organised for us, all checked in, special assistance, adapted transfers and hired equipment, all we had to do was pack our bags relax and make wonderful memories. I would highly recommend Paula and her team and have already passed their details onto other families with similar challenges. The team were always available through the app and email if needed but all went great. Thank you world accessible holidays and we will be using your services again.

Resposta da World Access Travel Ltd t/a World Accessible Holidays
Once again - superb!
This was our second booking with the world accessible holiday Team and once again they surpassed our expectations. Booking an holiday for 2 families, 11 in total, one child a full time wheelchair user - no easy task!
Everything was superb - from pricing in the initial days, finding out if the hotels could meet our accessibility requirement, to ensuring we had everything in place we needed for a smooth and seamless trip.
The service at Stansted was sub-standard, but none of this a reflection of the booking process, they just need to up their accessibility game. 🙄
Paula and the team couldn’t have been more helpful. I now recommend her to everyone that finds booking holidays for families with varying needs via the “high street” and absolute joke….. it’s a gap in the market that someone is finally plugging. She provides a 5⭐️ service without the greed of overcharging families who need disability assistance. She listens to your requests and cares about getting it right - and that’s a breath of fresh air!
Thanks again - we’ll be back soon with our 2026 holiday hopes and dreams!

Resposta da World Access Travel Ltd t/a World Accessible Holidays
3 wheelchair users
We are a family of 4, including 2 power chair users, and an ambulant manual wheelchair user. When we have tried to use specialist accessible travel agents before, there has been a ridiculously high premium and we have never been able to afford it. I have therefore never trusted a package before, and booked flights, transport and accommodation separately. This has been a huge amount of work, and the transport has always cost us hundreds of pounds extra. World Accessible Holidays are the first agent who have taken the responsibility of the additional admin as a disabled family, without adding a premium. They also ensured our private accessible transfers did not cost any additional money. Initially Paula, and then Steve too, were amazing from recommending the amazing accessible hotel in the first place, to booking everything we need including airport assistance, transfers, and wheelchairs onto the flight. It was literally a weight off my mind. Amazing service, and great to have the security of a package and an agent. Thank you so much Paula and Steve, finding you has been life changing, we will definitely be booking via you again! x

Resposta da World Access Travel Ltd t/a World Accessible Holidays
Unforgettable family holiday ❤️😎
"Just back from an unforgettable family holiday in Sa Coma, Majorca! 🌴 We stayed at the incredible Protur Vista Badia Hotel, which truly exceeded our expectations with its accessibility features - from the amazing wheel-in shower room to the accessible restaurant and pool with a hoist. 🏊♂️ The beach was just a 10-minute wheel away, and we even got to use a beach chair for free! 🌟
A huge thank you to the amazing team at World Accessible Holidays for making this holiday possible. From seamless airport transfers with the TUI Accessible Team at Bournemouth Airport to our private taxi ride to the hotel, everything was taken care of. 🤩
We can't recommend Paula Hansen at World Accessible Holidays enough for anyone with physical disabilities. Paula truly went above and beyond! 🙌 If you're looking for a stress-free, accessible holiday, look no further! 🌟
Fantastic holiday to Gran Canaria
Paula and the team were very helpful and knowledgeable when it came to booking the holiday.
Everything was organised for my arrival at the hotel, the mobility scooter was ready and waiting for me.
Paula and team were on hand via the app for the holiday, but luckily everything went smoothly and they were not needed.
Would definitely recommend world accessible holidays and we have already booked with them for next year!
Fabulous holiday
We had an absolutely fabulous holiday. We were a party of 5, 3 adults, 2 children with my son who is 8 in a wheelchair.
World Accessible Holidays helped us through the whole process from selecting our hotel, booking assisted travel and transfers. They also were available to contact if there were any queries while we were away.
The hotel selection was brilliant, completely accessible, with ramps, lifts that worked, a beach opposite that had board walks and paving slabs for accessibility. It was ideal for our situation.
We will definitely book through them again.

Resposta da World Access Travel Ltd t/a World Accessible Holidays
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