World Access Travel Ltd t/a World Accessible Holidays Avaliações 

115
O TrustScore é 5 de um total de 5

4,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Paula is a star! We booked our honeymoon with her for peace of mind (and because we really didn't feel the need to plan something else besides our wedding! Way too much admin). As expected, Paula m... Ver mais

Avaliado com 5 de um total de 5 estrelas

I really cannot compliment Paula and her team enough for all they did to help arrange our trip. Paula worked so hard to try and find us something that ticked all the boxes. The team helped to pr... Ver mais

Avaliado com 5 de um total de 5 estrelas

100% recommend ! Can't recommend World Access Travel Ltd enough - Jasmine, Paula and the whole team are fantastic. This is the 2nd time we have used them and intend to use them for our next tri... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Travelling with my 3 adult children - one a oxygen and wheelchair user , Brief was less that 4 hour flight, options given and full support from booking , liasing with air line and hotel . Full supp... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de Viagens

Escrito pela empresa

We are a Travel Agency and Tour Operator specialising in providing accessible holidays to disabled travellers. We offer holidays to anyone, whatever their abilities. Beach, City, Cruise, Safari, Adventure and more. For disabled travellers we offer a full service from organising Airport Assistance, WAV transfers, Guaranteed Accessible Rooms, Accessible Excursions, Equipment Hire and a 24/7 support line


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

115 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(115)

35 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Jasmine and the team were excellent…

Jasmine and the team were excellent from start to finish with great comms. No need to waste time looking direct at the TUI's, Jet 2 or easyjets etc of the world, just leave it to Jasmine and co at World Access travel. You'll pay no more and all those inter-connecting things like airport special assistance, transfers, scooter hire, hotel and room accessibility etc all effortlessly taken care of and clearly communicated every step of the way. Excellent travel agents, go above and beyond. :-)
The hotel, The Royal Apollonia was in Limassol, Cyprus and it was great and very accessible.

16 de março de 2026
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thank you for this amazing review and so glad that you had a great holiday. Paula

Avaliado com 5 de um total de 5 estrelas

This is a lovely hotel in a great…

This is a lovely hotel in a great location. The staff are really helpful, and most important the adapted rooms are excellent. All these rooms are on the ground floor, a few steps out of the patio doors to the pool, and the snack bar. Being close to the pool is not noisy, except for the daily Water Aerobics at 12 noon.
The all inclusive package is very good, but the variety of cocktails available is “alternative”!
There are three pools, the bottom one has a chair lift, and all have rails and stairs.
They have music every night to suit different tastes, and for us the Moonlight Concert Chamber group was the best, lovely music by candlelight.
The food is good, but perhaps caters more for Continental taste. Dining room staff are very helpful, if busy.
A most enjoyable holiday, there is even a beach across the road.

15 de março de 2026
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thank you for the review of the hotel, we will be sure to pass on the feedback to them and it will be very helpful for other clients wanting to travel to the same location. Paula

Avaliado com 5 de um total de 5 estrelas

As always World Accessible Holidays…

As always World Accessible Holidays came up trumps. Everything taken off your hands and no stone unturned to get all your requirements from adapted transfers to shower chairs. Won’t go anywhere else for our holidays.

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thanks so much Sheryl. Not long until your next one :) Paula

Avaliado com 5 de um total de 5 estrelas

Thanks to Jasmine

Thanks to Jasmine, Paula and Steve we did it! Our first holiday away involving a flight since my husband became a wheelchair user.
Every consideration was covered. Assistance seamless at the airports and to and from the hotel. Hired equipment waiting in situ for our arrival in the room.
And the most valuable bit was the confidence boost that all will be well when I had a wobbly before leaving home!! Big big thanks.
We have just booked our second holiday - with Jasmine’s help, of course!
You are stars!

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thank you very much for your kind review.

We are so pleased your first flight holiday went smoothly and that everything was in place as planned. It means a great deal to know you felt supported and confident throughout by us.

We look forward to helping you with your second holiday and many more to come. Jasmine

Avaliado com 4 de um total de 5 estrelas

I had an amazing time in Tenerife

I had an amazing time in Tenerife. Everything was perfectly accessible. The hotel was amazing and beautiful however the room was so small and a little bit difficult for my wheelchair. The shower room was bigger and fabulous. Breakfast was amazing and the Christmas Dinner was a brilliant experience. Staff and people were friendly. I was so impressed how accessible it was on the bus. I went to the beach, I loved it, and it was very accessible. This was amazing. I went to the restaurants, it was so lovely. I went on the accessible boat, I really enjoyed it. I saw the dolphins and the whales. This was the best experience ever.

22 de dezembro de 2025
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thank you so much for taking the time to share this. We are absolutely delighted that you had such an amazing time in Tenerife.

It is wonderful to hear how much you enjoyed the hotel, the beach, the restaurants and especially the accessible boat trip. Seeing dolphins and whales is such a special experience, and we are thrilled that it was the best experience ever for you. Hearing that the buses and local area worked so well for you really means a lot to us.

We do appreciate your feedback about the bedroom size. Accessible rooms can sometimes vary more than people expect, even within the same hotel category. We always request the most suitable option available, but your experience is really helpful for us to note for future bookings at that property. We will keep this in mind when matching rooms for wheelchair users there going forward.

Thank you again for trusting us with your holiday. It means a great deal to us that you had such a positive experience overall, and we would love to help you plan the next adventure when you are ready.

Avaliado com 5 de um total de 5 estrelas

Great help as supporting an individual…

Great help as supporting an individual with complex needs and mobility issues. Everything was organised for us right from the airport and at the property we were staying.

14 de fevereiro de 2026
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Many thanks for your lovely review and we are so glad it went smoothly for you.

Avaliado com 5 de um total de 5 estrelas

Would definitely recommend

We booked a private accessible tour to Costa Rica through World Accessible Travel - somewhere that I would not have had the confidence to travel to independently as my husband had a major stroke and has significant physical difficulties.

Paula was endlessly patient with my fiddling with the itinerary, sorted everything out for us and was there in the background the whole time that we were away, providing constant reassurance.

Would definitely recommend. We had a great holiday. They advertise all sorts of destinations on Facebook and are family-friendly so it's worth keeping an eye on their Facebook page

10 de janeiro de 2026
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thank you so much and we loved seeing the photos. Also thanks for the detailed feedback.

Avaliado com 5 de um total de 5 estrelas

Highly recommend using Paula & Steve

We booked our holiday with Paula & Steve at Worldaccessibleholidays . As a family of 5 including a teenager in a wheelchair planning can be challenging. Using Paula & Steve helped take the stress out of booking. They organised equipment hire, accessible accommodations (2 hotels and a Villa)parking our WAV ant the anirport and special assistance. All questions were answered prior to leaving and Paula and Steve were available 24/7 during our holiday and helped with any issues we had. Can’t thank them enough for making our dream holiday everything we wanted.
What makes booking with world accessible holidays fantastic is Paula especially works so hard to remove the obstacles disabled travellers and their families face. Travelling with medical equipment can be challenging aside from the disabled persons specific mobility needs . We had zoom meeting with the airline and Paula handled all emails and kept us well informed . We wouldn’t hesitate using for all our holiday booking.

26 de novembro de 2025
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thanks so much Clair for an amazing review and for sending pictures over. It was great to see C having so much fun.

Avaliado com 5 de um total de 5 estrelas

The whole experience from start to…

The whole experience from start to finish using World accessible travel was great!
Paula and Steve kept us up to date with everything, when there were flight time changes , any delays that were expected etc. The service was great.
They fully understood our families needs and booked a perfect hotel that was totally accessible.
The Occidental playa, Torremolinos was a really nice hotel. The staff were friendly. It was clean and had lovely decor. We had a family deluxe room on the ground floor for the 4 of us, 2 adults , 2children. It had a living area with a sofa that pulled out which did t leave a great deal of space but we weren’t in there that much. The bathroom was a shower wet room with rails by the toilet as well as a seat in the shower.
We upgraded to all inclusive from half board when we arrived. The food was nice , lots of variety and plenty of it.
We will definitely use World accessible travel for future holidays!

26 de outubro de 2025
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thanks so much Natalie. So glad you had an amazing holiday and thank you for the great description of the room, this will really help other families.

Avaliado com 5 de um total de 5 estrelas

Great trip Gran Canaria WAT

Fantastic trip to Lopesan Melanores in Gran Canaria. The service from WAT was phenomenal from start to finish everything was organised from research of the holiday matching our exact needs to transfers and the hotel itself. We found a very suitable hotel that had great access as well as a pool hoist and will absolutely be using them again.

9 de novembro de 2025
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thanks Annette for the great review. Love that we were able to find a hotel that was perfect for you.

Avaliado com 5 de um total de 5 estrelas

Croatia a place to go fab holiday

What a fabulous holiday the hotel was fantastic it was near all the local restaurants and bars had a sea view. The whole experience was faultless.thank you Paula for arranging a fab holiday and I will definitely be back next year for another trip.

15 de outubro de 2025
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Glad you had an amazing time. Can’t wait to see where you go next.

Avaliado com 5 de um total de 5 estrelas

Paula and Steve are awesome!

Paula and Steve made booking our holiday a breeze. They thought of any potential issues before they occurred. My wife has quite big anxiety before going on holiday and they managed to provide a calming and relaxing service.

28 de setembro de 2025
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Wonderful to read that the process was calm and you had a great time away. Thanks for the lovely review.

Avaliado com 5 de um total de 5 estrelas

Excellent Experience

Steve and Paula were very attentive to our needs and helped us to have a wonderful 2 week accessible trip to the UK!

4 de outubro de 2025
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thanks so much for the review. It was a pleasure to welcome you to the UK and help you explore our beautiful country. We hope to see you here again in the future. Paula

Avaliado com 5 de um total de 5 estrelas

The best travel agency experience ever

I have recommended World Accessible Holidays to quite a few people now. We have just had a fantastic summer holiday in Corfu which we booked through them. They have found and organised several fantastic holidays for us over the last few years, which I am sure we wouldn't have been able to do without them. They go over and above with ensuring everything is well organised and providing recommendations. It all saves us so much time and money. Can't wait to book our next holiday with them!

20 de agosto de 2025
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Can't wait to book your next one. Its always a challenge to better the previous year, but you know we like a challenge. So glad you had a fantastic time.

Avaliado com 5 de um total de 5 estrelas

Family holiday

Just returned from our first family holiday in 6 years with our son who has severe physical and learning disabilities and is a full-time wheelchair user. Paula and Jasmine had everything organised for us, all checked in, special assistance, adapted transfers and hired equipment, all we had to do was pack our bags relax and make wonderful memories. I would highly recommend Paula and her team and have already passed their details onto other families with similar challenges. The team were always available through the app and email if needed but all went great. Thank you world accessible holidays and we will be using your services again.

4 de setembro de 2025
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

You are so welcome. It's great to see families like ours getting away and having the best time. Here's to many more amazing memories in the future.

Avaliado com 5 de um total de 5 estrelas

Once again - superb!

This was our second booking with the world accessible holiday Team and once again they surpassed our expectations. Booking an holiday for 2 families, 11 in total, one child a full time wheelchair user - no easy task!

Everything was superb - from pricing in the initial days, finding out if the hotels could meet our accessibility requirement, to ensuring we had everything in place we needed for a smooth and seamless trip.

The service at Stansted was sub-standard, but none of this a reflection of the booking process, they just need to up their accessibility game. 🙄

Paula and the team couldn’t have been more helpful. I now recommend her to everyone that finds booking holidays for families with varying needs via the “high street” and absolute joke….. it’s a gap in the market that someone is finally plugging. She provides a 5⭐️ service without the greed of overcharging families who need disability assistance. She listens to your requests and cares about getting it right - and that’s a breath of fresh air!

Thanks again - we’ll be back soon with our 2026 holiday hopes and dreams!

7 de agosto de 2025
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thanks so much for the great review and so glad you had an amazing holiday. You are so right, you shouldn't have to pay a fortune for a holiday. Where will you go in 2026 at High Street Prices?

Avaliado com 5 de um total de 5 estrelas

3 wheelchair users

We are a family of 4, including 2 power chair users, and an ambulant manual wheelchair user. When we have tried to use specialist accessible travel agents before, there has been a ridiculously high premium and we have never been able to afford it. I have therefore never trusted a package before, and booked flights, transport and accommodation separately. This has been a huge amount of work, and the transport has always cost us hundreds of pounds extra. World Accessible Holidays are the first agent who have taken the responsibility of the additional admin as a disabled family, without adding a premium. They also ensured our private accessible transfers did not cost any additional money. Initially Paula, and then Steve too, were amazing from recommending the amazing accessible hotel in the first place, to booking everything we need including airport assistance, transfers, and wheelchairs onto the flight. It was literally a weight off my mind. Amazing service, and great to have the security of a package and an agent. Thank you so much Paula and Steve, finding you has been life changing, we will definitely be booking via you again! x

7 de agosto de 2025
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thanks so much for the amazing review Joanna. We are so glad you had an amazing time at one of our favourite hotels. Can't wait to see where you go next.

Avaliado com 5 de um total de 5 estrelas

Unforgettable family holiday ❤️😎

"Just back from an unforgettable family holiday in Sa Coma, Majorca! 🌴 We stayed at the incredible Protur Vista Badia Hotel, which truly exceeded our expectations with its accessibility features - from the amazing wheel-in shower room to the accessible restaurant and pool with a hoist. 🏊‍♂️ The beach was just a 10-minute wheel away, and we even got to use a beach chair for free! 🌟

A huge thank you to the amazing team at World Accessible Holidays for making this holiday possible. From seamless airport transfers with the TUI Accessible Team at Bournemouth Airport to our private taxi ride to the hotel, everything was taken care of. 🤩

We can't recommend Paula Hansen at World Accessible Holidays enough for anyone with physical disabilities. Paula truly went above and beyond! 🙌 If you're looking for a stress-free, accessible holiday, look no further! 🌟

29 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic holiday to Gran Canaria

Paula and the team were very helpful and knowledgeable when it came to booking the holiday.
Everything was organised for my arrival at the hotel, the mobility scooter was ready and waiting for me.
Paula and team were on hand via the app for the holiday, but luckily everything went smoothly and they were not needed.
Would definitely recommend world accessible holidays and we have already booked with them for next year!

7 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fabulous holiday

We had an absolutely fabulous holiday. We were a party of 5, 3 adults, 2 children with my son who is 8 in a wheelchair.
World Accessible Holidays helped us through the whole process from selecting our hotel, booking assisted travel and transfers. They also were available to contact if there were any queries while we were away.
The hotel selection was brilliant, completely accessible, with ramps, lifts that worked, a beach opposite that had board walks and paving slabs for accessibility. It was ideal for our situation.
We will definitely book through them again.

28 de julho de 2025
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thanks so much for the lovely review Lindsay. It's fantastic to see families enjoying themselves on holiday and not having to worry. Can't wait to send you on your next adventure.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais