World Access Travel Ltd t/a World Accessible Holidays Avaliações 

115
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Paula is a star! We booked our honeymoon with her for peace of mind (and because we really didn't feel the need to plan something else besides our wedding! Way too much admin). As expected, Paula m... Ver mais

Avaliado com 5 de um total de 5 estrelas

I really cannot compliment Paula and her team enough for all they did to help arrange our trip. Paula worked so hard to try and find us something that ticked all the boxes. The team helped to pr... Ver mais

Avaliado com 5 de um total de 5 estrelas

100% recommend ! Can't recommend World Access Travel Ltd enough - Jasmine, Paula and the whole team are fantastic. This is the 2nd time we have used them and intend to use them for our next tri... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Travelling with my 3 adult children - one a oxygen and wheelchair user , Brief was less that 4 hour flight, options given and full support from booking , liasing with air line and hotel . Full supp... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de Viagens

Escrito pela empresa

We are a Travel Agency and Tour Operator specialising in providing accessible holidays to disabled travellers. We offer holidays to anyone, whatever their abilities. Beach, City, Cruise, Safari, Adventure and more. For disabled travellers we offer a full service from organising Airport Assistance, WAV transfers, Guaranteed Accessible Rooms, Accessible Excursions, Equipment Hire and a 24/7 support line


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

115 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(115)

35 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Finding the right holiday for first timers

Finding the right holiday and at a good price, communication excellent and sorting out everything made it easier to have a great holiday for a family who had never taken their disabled child on an airplane. Excellent choice of hotel

8 de julho de 2025
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thanks so much for the great review. So glad you had a great family holiday. Can't wait to help with your next one.

Avaliado com 5 de um total de 5 estrelas

Although we had to cancel our holiday…

Although we had to cancel our holiday due to unforeseen circumstances, the care and service provided by Jasmine was amazing! From the very first phone call, to booking and answering any queries we had, Jasmine was so patient and explained everything to us so clearly. We will definitely be booking again in the future when we are able to!

16 de julho de 2025
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

We are so happy you had great service from Jasmine. She really does care about customers and is a great recent addition to our team. Paula

Avaliado com 5 de um total de 5 estrelas

Great service provided

Whole process made it so easy for me for my first holiday needing assistance. Paula went above and beyond with the help and support she gave me. Will definitely be using them again as they have opened up travel possibilities that I thought had no place in my future. Huge thank you.

20 de junho de 2025
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thank you so much for your review Alison. I'm so glad you feel confident about travel and can't wait to see where you choose to go next. Paula

Avaliado com 5 de um total de 5 estrelas

This was our first time going abroad since my husband had a left sided hemiplegic Stroke in 2024, which left him with limited mobility.

We found World Accessible Holidays on the web and contacted them to discuss our needs. They were extreemly helpful in finding hotels with accessible facilities for us to choose from. Paula, Steve and their team took away all the headache of booking the holiday and arranging the travel plans. Thank you so much for making our much needed holiday happen ❤️

20 de junho de 2025
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thank you both for the lovely words. It was a privilege to find you a holiday and so glad you enjoyed it.

Avaliado com 5 de um total de 5 estrelas

Accessible Travel

Just returned from brill holiday to Gran Canaria with entire family, children and grandchildren. Being in a wheelchair I have been wary of flying but World Accessible arranged everything, from Accessible seats, to separate transport to hotel and they have a range of hotels on their site that provide help for less able people. Would have no qualms in using them again

28 de maio de 2025
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thanks so much for your review Andrew. So glad you had a great holiday. Paula

Avaliado com 5 de um total de 5 estrelas

Great service again!

This is the 2nd time in 2 years we've booked our holiday using World Accessible Holidays, and again they provided a great service.  They found an accessible hotel for us and ensured they got written confirmation that we'd be allocated a wheelchair accessible room before any money was paid.  They sorted out the assistance at both airports, seats on the plane for the 4 of us and private transfers in a wheelchair accessible vehicle. 

Nothing was too much trouble.  Because we had to book 2 rooms (the accessible family room was only for 3 people), Paula contacted the hotel to see if they could leave some complimentary soft drinks in the room for the children, which they did. 

Everything went smoothly at the airports, during the transfers and at the hotel. We would definitely use World Accessible Holidays again. 

20 de maio de 2025
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thanks so much for the review Claire. We love sending your family on holidays. We are only sad that as always families with a disabled member are discriminated against by having to split up between two rooms. As you know it’s something we are working hard on to highlight for hotels to increase the availability of accessible rooms for families which is currently very low across Europe. It’s a slow process!

Glad the kids enjoyed their freebies 😍

Avaliado com 5 de um total de 5 estrelas

Legoland Billund made accessible !

We wanted to organise a trip to Legoland in Billund for our son, who loves Lego. However, J is a full-time wheelchair user and needs a profiling bed and a hoist in accommodation. We tried to source this ourselves last year but couldn't find anyone who had any knowledge about where to get the equipment we needed. Paula and Steve at World Accessible Holidays really went the extra mile to chase these things down for us and give us the chance to go on this holiday. We simply would not have gone to Denmark unless the bed and hoist was sourced. Communication was great and prompt at all times, and everything went smoothly. The only nagging issue was not their fault - we stayed at Lalandia resort in Billund - about a mile from the airport. But we needed an accessible transfer for J and the family. None could be sourced locally because the journey was so short, so the only option was to pay for a more expensive one from a company about 20 miles away. This was not the fault of WAH, but is something other travellers who travel in wheelchairs and need a WAV to get to accommodation should keep in mind - as the buses from the airport to Billund are coaches and do not take wheelchairs unfortunately.

24 de maio de 2025
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thanks so much for the review. It was an absolute pleasure to make this happen for you. As always we find that some companies do not understand or care about the impact saying no has to disabled travellers but we never give in and always find a solution. Thank you for opening up Legoland Billund as a destination for us as without your enquiry we wouldn’t have it in our list of accessible destinations.

Avaliado com 5 de um total de 5 estrelas

A great experience with Paul and the…

A great experience with Paul and the team from start to finish arranging our accessible Holiday. Nothing was too much for them even with my different demands.
When we was on holiday, they also kept in touch to make sure everything went smoothly.
Would highly recommend them I will definitely use them in the future.

10 de maio de 2025
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thanks so much Dave. Glad you had an amazing holiday. On to the next one which won;t be long coming around. Paula

Avaliado com 5 de um total de 5 estrelas

4 Night Accessible stay at the Hard Rock Hotel Tenerife

We’ve just returned from an amazing 4-night break in Tenerife, staying in an accessible room at the Hard Rock Hotel — all arranged by World Accessible Holidays, and we couldn’t be happier!

From the very beginning, the booking process was incredibly easy. Paula and Steve were absolutely fantastic — friendly, knowledgeable, and genuinely committed to making sure everything was perfect. They handled all the accessible arrangements with such care and professionalism, taking all the stress out of the planning so we could just relax and look forward to the trip.

The hotel was fabulous, and everything was exactly as promised in terms of accessibility. Knowing that everything had been arranged by people who truly understand the needs of accessible travel made all the difference.

We can’t recommend World Accessible Holidays highly enough and will definitely be booking with them again!

14 de abril de 2025
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thanks so much for the wonderful review. We were a tad worried because it was so last minute but glad our work paid off and everything was perfect. Looking forward to finding out where you are going to go next.

Avaliado com 5 de um total de 5 estrelas

Excellent organisation, value for money

We left it fairly late to book our holiday in Gran Canaria. Nevertheless Steve and Paula managed to pull an excellent trip together for us.
We were supported at each stage of our journey and the hotel fully supported my disability needs.
The room was large and the bathroom fully accessible for a wheelchair.
There is always a little bit of anxiety when travelling to a new destination with someone else organising the trip but this trip was worry free.
I am happy to book my next trip with Accessible Holidays. Thank you.

1 de março de 2025
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thank you for such a lovely review. We can't wait to see where you go next.

Avaliado com 5 de um total de 5 estrelas

Terrific experience

Terrific experience, thank you to Paula for helping me plan the trip of a lifetime. I had never been on holiday by myself before which was largely due to me being neurodivergent. Thanks to Paula’s planning I felt safe in exploring Japan. Paula helped me find tourist information centres in every area I visited. She also helped devise an itinerary for every tourist spot I visited, from the imperial palace to the mt Fuji region. Also helped me devise a travel plan for getting in between these places. The hotels were excellent too and the trip was very well prepared. I cannot recommend Paula and her team enough, thank you for helping me enjoy the experience of a lifetime.

23 de outubro de 2024
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thanks so much Rhys and it was great to hear all about your travels when you returned. Sorry for the late reply to this review. Paula

Avaliado com 5 de um total de 5 estrelas

Brilliant!

August 2024 was our 1st time abroad since needing a wheelchair accessible hotel and airport assistance.  We were very anxious about it, but right from the initial contact, World Accessible Holidays were brilliant.  From finding us a hotel, securing the accessible room, arranging the assistance at Liverpool and Antalya airports (which were both amazing!), selecting the seats and booking the private transfers.  Everything went smoothly!  We will definitely be using them again when looking for our next holiday. 

16 de agosto de 2024
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thanks so much for the lovely review Claire. It was a pleasure to help your family have an amazing holiday. Paula

Avaliado com 5 de um total de 5 estrelas

A helpful company who really understand accessibility

I contacted World Accessible Holidays as it was going to be the first time flying with my daughter since she became a full time wheelchair user. We had less than a month before contacting them until we went away, best thing l ever did. We told them our requirements, what we needed in terms of accessibility and what kind of things we wanted to do on holiday. They sent through three options and one was absolutely perfect. They took care of everything booking the hotel, accessible transfers to and from the hotel, assistance for the plane and made sure we had all our travel documents in order.
They give the right amount of support without being intrusive, it was really good to know that they were there to help and sort out any problems we might have had.
We had a fantastic holiday and look forward to booking through them again.
Five star ⭐️ ⭐️⭐️⭐️⭐️ service.
Thank you World Accessible Holidays.

1 de novembro de 2024
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thank you so much for your wonderful review. We are so glad you had a great time and can't wait to see where you go next.

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Paula and Steve sorted out a city break for us at very short notice and it was spot on. We hadn't even thought of Valencia but went with their suggestion and we are glad we did. The flights transfers and accommodation were all arranged and all details stored on the very useful dedicated app. This was the first time we had heard of World Access Travel but we will be using them again for our next holiday.

1 de novembro de 2024
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thank you so much. We are so glad you enjoyed it, it's a wonderful city. We can't wait to see where you go next. Paula & Steve

Avaliado com 5 de um total de 5 estrelas

Taking the stress out of Holiday Admin

I came across World Accessible Holidays through The BackUp Trust and couldn't believe I hadn't used them before! Paula has such a personal passion for travel and making the world a more accessible place for everyone to enjoy their holidays. I recommend World Accessible Holidays to everyone. How wonderful to be able to book a holiday without the sometimes stressful holiday admin that puts you off booking some well needed time away in the first place!

14 de outubro de 2024
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Many thanks Suzanne for your recommendation and apologies for not replying to this sooner. We have been super busy organising amazing holidays for our lovely customers.

Avaliado com 5 de um total de 5 estrelas

Paula and all at World access travel…

Paula and all at World access travel have been amazing. First class communication, every detail taken care off. I literally just had to show up at the airport. I've found my travel agency for life!

5 de agosto de 2024
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thanks so much. Really pleased you had an amazing stress free time.

Avaliado com 5 de um total de 5 estrelas

Paula made everything super easy and…

Paula made everything super easy and took all the stress away, will definitely use her again in the future!

26 de julho de 2024
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thank you so much. So glad you had a great time. Paula

Avaliado com 5 de um total de 5 estrelas

Paula is a very experienced travel…

Paula is a very experienced travel specialist who was patient in listening to our needs for a holiday. Paula was able to confirm accessible rooms for our family and we would highly recommend her for all your travel needs

23 de maio de 2024
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thanks so much. Loved seeing your photos. Looked amazing 🤩

Avaliado com 5 de um total de 5 estrelas

Excellent service again

Paula once again took any stress out of the booking experience.

29 de junho de 2024
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thanks so much for your review Emma. It's always a pleasure to book your amazing holidays. Paula

Avaliado com 5 de um total de 5 estrelas

Myself and my partner were over the…

Myself and my partner were over the moon with Paula and her overall service she provided. Her passion in ensuring we had the perfect holiday was second to none. We explained to Paula what kind of holiday we wanted and Paula provided us with the most perfect holiday for our needs. We're definitely going to be using her for every holiday moving forward and will recommending her to family and friends.

14 de maio de 2024
Avaliação não solicitada
logotipo da World Access Travel Ltd t/a World Accessible Holidays

Resposta da World Access Travel Ltd t/a World Accessible Holidays

Thank you for the amazing review. You went to my favourite place and I knew you would love it. So glad you felt the same way we do about it. Paula

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