Great product. My daughters and I have been using these for many years and love them, they make life so easy. Their customer service is superb, a recent order included the wrong product and they dealt... Ver mais
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Veja o que dizem as avaliações
Don’t for a second assume that because you normally wear a Medium, you’ll comfortably fit the XS–L size. These run very small. They do stretch, but not enough that I’d rely on the stated size range. I... Ver mais
A empresa respondeu
I bought these in preparation for my pre-teen, as she is quite sensitive to clothing tags and didn't like the thought of pads or tampons. I wanted her to have the best experience in this not-so-fun pa... Ver mais
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I made a mistake with my order and ordered too many pants. I contacted Wuka by email and received a message back same day and and was advised a refund had been authorized. A great company to deal... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja especializada em roupas íntimas
- também em
- Loja de produtos de higiene
- Loja de roupas de banho
- Loja de roupas para jovens
Escrito pela empresa
Wake Up Kick Ass with WUKA®: The UK’s Leader in Sustainable Period Care. WUKA (Wake Up Kick Ass) is a multi-award-winning, female-led B Corp on a mission to replace disposables with high-performance, sustainable period wear. Co-founded in 2017 by Ruby Raut, WUKA launched the UK’s first reusable period underwear and has since evolved into a global leader in Cycle Care, inclusive Period Proof Sportswear, and Leakproof Swimwear. Why Choose WUKA? Innovation Built for Every Body. We believe period care should be freeing, not functional. Our products are engineered with industry-leading technology to ensure you never have to compromise on comfort or the planet: Stretch™ Technology: Our world-first multi-size innovation ensures a perfect fit first time, covering up to 4 sizes in a single pair to accommodate natural body fluctuations. Heavy Flow Specialists: WUKA is the global authority on heavy periods, offering the world’s first underwear designed to replace pads and tampons even on your heaviest days (absorbing up to 60ml). Inclusive Sizing: We proudly offer the most inclusive range on the market, from teen-specific starter kits to adult sizes up to 6XL. Complete Cycle Care: Beyond underwear, our ecosystem includes female-focused menstrual vitamins, eco-friendly wipes, and period-proof activewear designed for teens and adults navigating school, sport, and life. Sustainability Without Compromise Every pair of WUKA period pants prevents up to 200 disposables from reaching landfills. As a Certified B Corp, we maintain the highest standards of social and environmental impact. Our carbon-neutral journey and commitment to ending period poverty are at the core of every product we create—from our ethically sourced Tencel™ fabrics to our plastic-free packaging. Join the Period Revolution With over 1,000,000 customers, WUKA is more than a brand; it’s a movement to smash taboos and provide premium, accessible health solutions for everyone who bleeds.
Informações de contato
Welwyn Garden City, Reino Unido
- hello@wuka.co.uk
- www.wuka.co.uk
4,6
Excelente
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Wonderful customer service
My order had been marked as delivered but no package had arrived. I reached out to the wuka support team and within a day Sabina had replied, investigated and re-sent my order. I received it within a couple days and it was just what I was hoping for. The customer service was wonderful 10/10!
20 de outubro de 2025
Avaliação não solicitada
Resposta da WUKA
Hi Sarah,
Thank you so much for your wonderful feedback😍! We’re so pleased to hear that Sabina was able to resolve the issue quickly and get your order to you without delay.
Providing a seamless experience for our customers is always our top priority, and it’s great to know that you’re happy with both the service and your WUKA products.
We truly appreciate your kind words and your 10/10 rating😍 — it means a lot to us! 💛
Warm Regards
The WUKA Team 🌸
The customer service was excellent
The customer service was excellent, i stupidly ordered teen size and I asked if they can exchange and it was all done very quickly without any stress! The product itself I was about skeptical but they are brilliant and a life saver!
22 de outubro de 2025
Avaliação não solicitada
Resposta da WUKA
Hi Jay,
Thank you so much for your kind words — we’re absolutely delighted to hear that you had such a positive experience with our customer service team.
We’re also thrilled to know you’re enjoying your WUKA products 😍😍and that they’ve made a real difference for you. Feedback like yours truly makes our day❤️!
Wishing you continued comfort and confidence — and thank you again for choosing WUKA. 💛
Warm regards,
The WUKA Team 🌸
Best customer support
Best customer support. Of course products are no doubt bestest but customer service is excellent as not many good customer service in these days you can find. Rezi and Sabina made everything so easy for me from return forms to change sizes then change styles, honestly I am so happy with products and services I got. Definitely 5 start from me and will recommend to friends and family:)
10 de outubro de 2025
Avaliação não solicitada
Resposta da WUKA
Hi Sadaf,
Thank you so much for your wonderful feedback😍! We’re absolutely thrilled to hear that you’re happy with both our products and our customer service. Rezi and Sabina will be delighted to hear your kind words — they really appreciate it.❤️
Your recommendation means a lot to us🥰, and we’re so glad we could make the process easy and enjoyable for you. We look forward to serving you again in the future!
Warm regards,
The WUKA Team 🌸
Great customer service
Really happy with product for my daughter and the customer service is brilliant. Sabina was so helpful, she was prompt with her responses and resolved the situation quickly and professionally. I would highly recommend the product and service.
13 de outubro de 2025
Avaliação não solicitada
Resposta da WUKA
Hi Mrs Samantha,
Thank you so much for your wonderful feedback😍! We’re thrilled to hear that Sabina was able to assist you promptly and that you’re happy with both our product and service.
Your recommendation means a lot to us🥰🥰, and we truly appreciate you taking the time to share your experience. We look forward to supporting you and your daughter again in the future!
Warm regards,
The WUKA Team 🌸
Brilliant service by Sabina
Brilliant service by Sabina. We are a charitable organisation in Croydon called Pamper Indulge & Give. We have an event that we are hosting 40 girls and we needed some treats for them for their goodie bags. We had the pleasure of Sabina to help this happen and for our girls to have the benefit of getting a Wuka period pants in their goodie bags. She was so efficient at getting these sorted for us and make sure we got them on time for the event. Thanks again Sabina. She is a star and I know the girls will appreciate them so much.
15 de outubro de 2025
Avaliação não solicitada
Resposta da WUKA
Hi Charlene,
Thank you so much for your kind words🥰🥰! We’re thrilled Sabina could help make your event a success, and we hope the girls enjoy their WUKA period pants😍.
We’ll be sure to pass on your praise to Sabina — she’ll be delighted🥰!
Warm regards,
The WUKA Team 🌸
First time user
First time user, and nothing has made me want to convert to using these. I don’t feel clean, or comfortable. I can smell my period, which is a huge no. Sorry, but I’ll stick to tampons for now.
15 de outubro de 2025
Avaliação não solicitada
Resposta da WUKA
Hi Alexandra,
We’re really sorry to hear that your first experience hasn’t been comfortable. When we try to search for you in the system, we cannot find you. At WUKA, we offer a 100% satisfaction guarantee on a single pair for first-time users. If you’re unhappy with your purchase, please contact us at hello@wuka.co.uk, and we’ll be happy to assist you and make things right.
Your feedback is important to us, and we appreciate you taking the time to try our product. We hope we can help improve your experience.
Warm regards,
The WUKA Team 🌸
Exemplary customer service
Exemplary customer service. I incorrectly order only 2 pairs of period pants on the 3 for 2 offer, can you imagine my frustration with myself when my package arrived and I realised what I had done. I contacted Sabina at Wuka to see if I could still stake advantage of the 3 for 2 offer and she very promptly discussed my case with her manager (as it was my error). I had a free additional pair of pains sent the very next day. Truly excellent customer services in addition to a great product. Highly recommended :)
13 de outubro de 2025
Avaliação não solicitada
Resposta da WUKA
Hi Emma,
Thank you so much for your kind words😍! We’re thrilled to hear that Sabina and the team were able to help and that you’re happy with your WUKA experience🥰🥰. It’s wonderful to know our products and services have made a positive impact❤️.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to supporting you again in the future!
Warm regards,
The WUKA Team 🌸
Fantastic products
Fantastic products. Used the super heavy ones for very long journeys across India and they were a life saver! Great for over night, don’t have that terrible waking up moment. If you know you know. Best ones I’ve tried.
1 de outubro de 2025
Avaliação não solicitada
Resposta da WUKA
Hi Alice,
Thank you so much for your lovely feedback😍! We’re delighted to hear that the super heavy WUKA pants made your long journeys and overnight rest so much more comfortable 🥰🥰
It’s wonderful to know they’ve made such a difference for you, and we really appreciate you sharing your experience.
Warm regards,
The WUKA Team 🌸
Speedy exchange and great customer service
The swimsuit I'd ordered for my daughter was a size too small, and I wanted to exchange it for the next size up, but to do that faster than the usual exchange process, so that we would receive it in time for us going on holiday. Sabina in the customer service team was absolutely brilliant, really speedy and friendly in email communication, looking out for the original item to arrive back with them and fast tracking delivering of the replacement as soon as it had. We have the swimsuit now in time to go away and have had excellent customer service, thank you Sabina and the WUKA team! PS, the swimsuit is fantastic too! :)
6 de outubro de 2025
Avaliação não solicitada
Resposta da WUKA
Hi Joanna,
Thank you so much for taking the time to share your experience😍! We’re thrilled to hear that Sabina and the team were able to provide a speedy and seamless exchange, ensuring your daughter’s swimsuit arrived in time for your holiday🥰.
We’ll be sure to pass on your kind words to Sabina — she’ll be delighted to know her efforts made a difference. And it’s wonderful to hear that the swimsuit is a hit too!
We truly appreciate your support and look forward to helping you again in the future.
Warm regards,
The WUKA Team 🌸
Great customer service!
Great customer service - quick responses and very helpful! Shoutout to Prava who was professional and ready to help.
9 de outubro de 2025
Avaliação não solicitada
Resposta da WUKA
Hi Ellie,
Thank you so much for your kind words!🥰 We’re thrilled to hear that Prava and the team could provide quick and helpful support😍. We’ll be sure to pass on your shoutout — it’ll make her day!
Warm regards,
The WUKA Team 🌸
Excellent customer service from Sabina
Excellent customer service from Sabina! Really impressed with how quickly my query was dealt with, in such an effective and professional manner. Thank you so much!
10 de outubro de 2025
Avaliação não solicitada
Resposta da WUKA
Hi Becky,
Thank you so much for your kind words🥰🥰! We’re delighted to hear that Sabina could handle your query quickly and professionally. We’ll be sure to pass on your feedback — it’ll mean a lot to her😍!
Warm regards,
The WUKA Team 🌸
Great customer care
Great customer care. I needed an exchange as i ordered the wrong size. Royal mail lost them for 3 weeks but Wuka were great at advice and checking in after all was resolved
7 de outubro de 2025
Avaliação não solicitada
Resposta da WUKA
Hi Sarah,
Thank you so much for your kind words! 💛
We’re really happy to hear everything worked out and that our team could support you through the process. Your patience and understanding mean a lot to us! 😊✨
Warm Regards
The WUKA Team 🌸
GOLD STAR FOR WUKA AND TEAM
This was my first ever experience with a product like this and I honestly can’t fault it. The products are great, but what stood out even more was the customer service - really responsive, genuinely helpful, and very human (a rare thing these days!). One of the good companies out there, and I’ll definitely be buying from them again.
7 de outubro de 2025
Avaliação não solicitada
Resposta da WUKA
Hi Samantha,
Thank you so much for your wonderful feedback! 💛
We’re thrilled to hear you loved both the products and our support. Your kind words mean so much, and we can’t wait to welcome you back for your next order! 😊✨
Warm Regards
The WUKA Team 🌸
Amazing in every way
Wuka is a revolutionary company in terms of their products and how much difference it’s made to my daughter’s life. She started her period 6 months ago and I went with the traditional route of introducing sanitary towels. My friend recommended Wuka who sell period pants. I was skeptical at first as I thought there would be leaks and would be a headache to wash. But it’s completely changed my daughter’s school life. I bought the seamless pants for teens (heavy flow) and I was amazed as one pair lasts the whole day throughout school so there’s no fuss about making sure you have the correct number of pads, they’re environmentally friendly and there’s no odour. I’m so impressed.
I had a few problems with the points on my account. However on contacting customer services (Rezi in particular), they sorted out my problem within an hour. Very efficient, polite and friendly.
I’ve recently ordered their teen swim shorts and can’t wait to hear the verdict from my daughter.
Thank you Wuka for changing our lives!
1 de outubro de 2025
Avaliação não solicitada
Resposta da WUKA
Hi Alysha,
Thank you so much for sharing your experience🥰! We’re overjoyed to hear WUKA has made such a difference for your daughter and that our teen seamless pants work so well for her❤️. It means a lot to know our service could help too. We hope she loves the swim shorts!😍
Warm Regards
The WUKA Team 🌸
Excellent product range & service
Excellent range meeting my priority of being organic, toxin free material. Customer service, communication and advice from Prava was very good.
Comfortable pants that do their job.
10 de setembro de 2025
Avaliação não solicitada
Resposta da WUKA
Hi Nic,
Thank you so much for your kind feedback😍! We’re delighted to hear that our range met your priorities and that Prava could provide helpful support. It’s wonderful to know that you’re enjoying the comfort and quality of our products.
We truly appreciate your support and look forward to serving you again soon.🥰🥰
Warm Regards
The WUKA Team 🌸
Great customer service and the wuka…
Great customer service and the wuka pants are an absolutely brilliant product. Very comfortable and reliable.
20 de setembro de 2025
Avaliação não solicitada
Resposta da WUKA
Hi Nicola,
Thank you so much for your kind words! 🥰🥰 We’re delighted to hear that you’re happy with both our customer service and your WUKA pants. It means a lot to know that you find them comfortable and reliable.
We truly appreciate your support and feedback❤️.
Warm Regards
The WUKA Team 🌸
Issue resolved quickly
Update: after contactihg customer again service they dispatched the order again which arrived within a few days. They also followed up multiple to make sure i was happy.
Ordered on 6th September and its now the 22nd and I've still not received my order. First time to order from them, great experience. Contacted customer care who gave me a link for tracking which I already had so the provided me with no help
22 de setembro de 2025
Avaliação não solicitada
Resposta da WUKA
Hi Sharon,
We’re so sorry to hear about this delay and the trouble you’ve experienced. To help resolve this as quickly as possible, could you please email us directly at rezi@wuka.co.uk with your order details? We’ll make sure to look into it and get back to you promptly.
Thank you for your patience and for giving WUKA a try — we really appreciate it.
Warm Regards
The WUKA Team 🌸
The absolute best period underwear
The absolute best period underwear that I have tried. It saw me through tough times postpartum, too. There is no period product (reusable or otherwise) that I trust as much as Wuka pants.
I recommend them to anyone who struggles with leaks and heavy periods!
Customer service is perfect, too. They reply quickly and with, my strong impression was, genuine kindness and care about people. I normally don't write reviews but my experience so far with Wuka has been positive in every aspect so: 5 stars!
22 de setembro de 2025
Avaliação não solicitada
Resposta da WUKA
Hi Milica,
Thank you so much for your wonderful review, 💜 We’re thrilled to hear that WUKA has been a reliable support for you, especially during postpartum🥰🥰. It means a great deal to know that our products and customer service have made a positive difference.
Your recommendation truly means a lot to us! 🌸
Warm Regards
The WUKA Team 🌸
Great customer service
I placed an order for a bundle of 4 periods pants but only received 2. I was a little disappointed so I contacted the customer service straight away. The team was very helpful and onto resolving the issue promptly. I received the rest of order within days. I have to say the customer service is great as genuine mistakes happens. It’s not my first time using Wuka and I love how great the quality is and the speed of delivery. My daughter loves them as she does not need to worry about leaks or changing in school. We will continue to support the business.
11 de setembro de 2025
Avaliação não solicitada
Resposta da WUKA
Hi Sze Cheng,
Thank you so much for sharing your experience😍! We’re glad our team could resolve the issue quickly and that your daughter is enjoying the products. It’s wonderful to hear that the quality, comfort, and reliability of our period pants continue to make a positive difference for you both❤️.
We truly appreciate your continued support and loyalty🥰🥰
Warm regards,
The WUKA Team 🌸
Really great support
Really great support after there was an error in my order. Sabrina was super helpful and we are pleased with the products, my daughters prefer them to the other brands we have used in the past as they are less bulky and more comfortable.
19 de setembro de 2025
Avaliação não solicitada
Resposta da WUKA
Hi Joanna,
Thank you so much for your lovely feedback😍! We’re delighted to hear that Sabrina was able to assist you so effectively and that your daughters are enjoying the products. Knowing they find them more comfortable and less bulky than other brands truly makes our day🥰🥰.
We really appreciate your support and loyalty—thank you for choosing WUKA!
Warm regards,
The WUKA Team 🌸
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