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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great product. My daughters and I have been using these for many years and love them, they make life so easy. Their customer service is superb, a recent order included the wrong product and they dealt... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Don’t for a second assume that because you normally wear a Medium, you’ll comfortably fit the XS–L size. These run very small. They do stretch, but not enough that I’d rely on the stated size range. I... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I bought these in preparation for my pre-teen, as she is quite sensitive to clothing tags and didn't like the thought of pads or tampons. I wanted her to have the best experience in this not-so-fun pa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I made a mistake with my order and ordered too many pants. I contacted Wuka by email and received a message back same day and and was advised a refund had been authorized. A great company to deal... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja especializada em roupas íntimas
  2. também em
  3. Loja de produtos de higiene
  4. Loja de roupas de banho
  5. Loja de roupas para jovens

Escrito pela empresa

Wake Up Kick Ass with WUKA®: The UK’s Leader in Sustainable Period Care. WUKA (Wake Up Kick Ass) is a multi-award-winning, female-led B Corp on a mission to replace disposables with high-performance, sustainable period wear. Co-founded in 2017 by Ruby Raut, WUKA launched the UK’s first reusable period underwear and has since evolved into a global leader in Cycle Care, inclusive Period Proof Sportswear, and Leakproof Swimwear. Why Choose WUKA? Innovation Built for Every Body. We believe period care should be freeing, not functional. Our products are engineered with industry-leading technology to ensure you never have to compromise on comfort or the planet: Stretch™ Technology: Our world-first multi-size innovation ensures a perfect fit first time, covering up to 4 sizes in a single pair to accommodate natural body fluctuations. Heavy Flow Specialists: WUKA is the global authority on heavy periods, offering the world’s first underwear designed to replace pads and tampons even on your heaviest days (absorbing up to 60ml). Inclusive Sizing: We proudly offer the most inclusive range on the market, from teen-specific starter kits to adult sizes up to 6XL. Complete Cycle Care: Beyond underwear, our ecosystem includes female-focused menstrual vitamins, eco-friendly wipes, and period-proof activewear designed for teens and adults navigating school, sport, and life. Sustainability Without Compromise Every pair of WUKA period pants prevents up to 200 disposables from reaching landfills. As a Certified B Corp, we maintain the highest standards of social and environmental impact. Our carbon-neutral journey and commitment to ending period poverty are at the core of every product we create—from our ethically sourced Tencel™ fabrics to our plastic-free packaging. Join the Period Revolution With over 1,000,000 customers, WUKA is more than a brand; it’s a movement to smash taboos and provide premium, accessible health solutions for everyone who bleeds.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.110)

108 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Everytime I order from WUKA I have a…

Everytime I order from WUKA I have a great experience. This time, unfortunately my items were out of stock but they contacted me straight away, asking me if I would like an alternative or to wait for them to be back in stock. Prava was so helpful. They were despatched as soon as they were back in stock and I love them! So comfortable and they work! Thank you!

19 de setembro de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hi Gemma,

Thank you so much for your kind words😍! We’re thrilled to hear that, despite the temporary stock issue, Prava was able to assist you and that you’re loving your items🥰🥰. Your comfort and satisfaction are exactly what we aim for, and it’s wonderful to know we hit the mark.

We truly appreciate your patience and loyalty—thank you for choosing WUKA!

Warm Regards
The WUKa Team 🌸

Avaliado com 5 de um total de 5 estrelas

Great for active girls

I buy WUKA's for my teenage daughter, and really wish they were available forty years ago.
We saw them advertised in a programme for a Women's Rugby 6 Nations match and thought 'well, if they're endorsing them they must be good'. After trialling a sample pair she now loves them, especially for playing rugby, and hasn't looked back since.
Yes, you need to select the right pair for the right day and there's been the occasional leak on a really heavy first day/night but generally the medium to heavy duty pair will survive a whole school day.

18 de setembro de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hello Liz,

Thank you so much for sharing this wonderful feedback 💙 We’re delighted to hear your daughter feels confident playing rugby with WUKA. You’re absolutely right—choosing the right pair for the right day makes all the difference.

We’re so glad she’s happy and comfortable with them!

Thank you once again 🥰

Warm Regards
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

Went with wuka because they seem the…

Went with wuka because they seem the best out there, definitely in terms of health. They were very helpful when I set the wrong shipping address by accident ! Would strongly recommend :))

14 de setembro de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hi Julia,

Thank you so much for your kind words🥰! We’re so glad we could help and that you’ve had a positive experience with us. Your recommendation means a lot to us — we truly appreciate your support! ❤️

Warm Regards
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

High waist lace heavy flow + thongs

I ordered a set of three high waist heavy flow Lacey undies and a pack of three medium flow thongs . They are such high quality and were able to absorb a very heavy and intense moon flow this month . I felt so comfortable and even sexy . I slept in them and went out in them. Highly recommend and I will definitely be ordering more for the future ! What a beautiful offering to women around the world to be wild , empowered and honor their sacred moon time .

12 de setembro de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hi Megan,

Thank you so much for sharing your experience with us🥰🥰 — your words truly inspire us! We’re delighted to hear that our High Waist Lace and Thong styles supported you so well during your moon time, helping you feel both comfortable and confident😍.

It means so much to know that our products are empowering you to honour this sacred part of your journey with ease and beauty❤️. We’re so grateful for your recommendation and your kind support — it inspires us to keep offering products that celebrate women everywhere🙏🏻.

Warm Regards
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

I love the ethics of your company

I love the ethics of your company, its journey from the past, the now and future aspirations. I feel like I’m buying into decency and hope, if that makes sense.
You have all given my autistic daughter a sense of calm, peace and at ease with how soft and comfortable your pants are. She wears the light ones everyday! It helps her confidence, thus aiding her concentration, so she can learn at school and self regulate knowing she is safe wearing them, should her period start or when it does.
I am very grateful to you.

12 de setembro de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hi Alison,

Your message means a lot to us😍 — thank you so much for sharing it🙏🏻. We’re truly moved to hear how our products are making such a positive difference for your daughter, bringing her comfort, confidence, and peace of mind🥰🥰. That’s exactly why we do what we do, and it’s incredibly humbling to know it’s helping in such a meaningful way.

We’re grateful for your support and belief in our journey — past, present, and future. We feel truly honoured to be part of her everyday comfort🥰.

Warm Regards
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service and great…

Fantastic customer service and great product for my 12 year old daughter. I thoroughly recommend WUKA

1 de setembro de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hi Nicky,

Thank you so much for your kind words and recommendation🙏🏻. We’re delighted to hear our products are supporting your daughter and that you’ve had a positive experience with our customer service🥰😍. Your support truly means a lot to us🙏🏻.

Warm Regards
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

Super customer service

Super customer service. Efficient at replacing a faulty item. Everything else was perfect

5 de setembro de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hi Anon,

Thank you for your kind feedback🥰. We’re so pleased we could resolve the issue quickly and that everything else was perfect 😍. Your satisfaction means a lot to us🥰, and we’re always here if you need support😊.

Warm Regards
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

Just great! 🙌

I had ordered the teen stretch a while ago in readiness for my daughter starting her period. When she did, her 1st period was a breeze thanks to the confidence she had in the briefs. Well worth the money to take the anxiety away. Having then ordered another school set and ordering the wrong size, I contacted the wonderful Wuka customer service team and Sabina was fantastic and kept me updated throughout the exchange process. I would definitely recommend Wuka products and their super friendly customer service team.

10 de agosto de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hello EM,

Thank you for your wonderful feedback😍. We’re delighted our Teen Stretch briefs gave your daughter confidence and that Sabina could assist you so well.🥰🥰 Your kind words mean a lot, and we truly appreciate your recommendation and continued support.🙏🏻

Warm Regards
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service. If only every company was as good.

4 de setembro de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hi,

Thank you so much for your kind words🥰. We truly appreciate your feedback, and it means a lot to know our service has met your expectations.

Warm Regards
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

I ordered some Wuka pants but I never…

I ordered some Wuka pants but I never recieved the order confirmation email. I emailed the company and spoke Prava who resolved the situation. The customer service was excellent. I have yet to recieve the product but highly commend Wuka’s and Prava’s customer service!

26 de agosto de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hello Rajdeep,

Thank you so much for your kind words and for taking the time to share your experience🥰. We’re so pleased to hear that Prava was able to support you and that you found our customer service excellent😍.

We’re sorry again about the hiccup with your confirmation email and we’ll make sure your order reaches you as quickly as possible. We can’t wait for you to try your WUKA pants!

Warm regards,
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

Wuka is just AMAZING and AMAZING customers service

Wuka is just AMAZING: my daughter had the best summer ever as she had the PERFECT costume and no leak at all! Wish I had WUKA when I was young! It made all the difference!

We also had a little problem and Prava, the customers service Lady, was SPOT ON! Honestly, the best!!!!!!! Quick kind lovely and super professional!

Thanks so much!

27 de agosto de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hello Monica,

Thank you so much for your wonderful feedback😍! We’re absolutely delighted to hear that your daughter had the best summer ever with her WUKA swimsuit and that it made such a difference for her. That means a lot to us🥰🥰.

We’re also so pleased to know that Prava was able to support you quickly and kindly — we’ll be sure to share your lovely words with her🥰.

Your encouragement keeps us motivated to continue delivering products and services that truly make a difference.

Warm Regards
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

The best customer service ever

The best customer service ever. Timely. Thorough. Thoughtful. Super impressed. I have communicated with customer service rep Prava a couple times and she is absolutely amazing. We just opened our first bag - but from customer service alone - I am impressed and wanted to write this review. Really hoping these products help my daughter and we can write a review about that, too!
- Lindsey K

26 de agosto de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hi Lindsey,

Thank you so much for your kind words! 😍😍 We’re thrilled to hear that your experience with Prava and our customer service has been so positive — she’ll be delighted to hear your feedback.🥰🥰

We hope your daughter enjoys the products as much as we enjoyed helping you, and we can’t wait to hear what you both think once she’s tried them! Your support and thoughtful review truly mean a lot to us💕.

Warm regards,
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

I'm a happy customer

I'm a happy customer – WUKA pants are amazing! My daughter used them on a trip and was really pleased with the comfort. We needed to make an exchange, Prava was amazing so process was smooth and hassle-free. The customer service was truly excellent. Highly recommend!

1 de agosto de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hello Nida,

Thank you so much for your lovely feedback! 💜 We’re so happy to hear your daughter felt comfortable and that Prava was able to make the exchange smooth for you. Your kind words mean a lot to us — and we’re delighted to have you as part of the WUKA family! ✨

Warm Regards
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

I have ordered many items from WUKA and unfortunately one item was faulty. I contacted them with photos and Sabina arranged for a replacement to be sourced (not an easy task for her as the line was coming to an end). She kept me updated regarding the situation and dispatched the replacement as soon as she could. I was then provided with a returns label to send back the faulty item.

I was impressed with the fact that I only ever dealt with one person, which meant that the process was far easier than with some companies. I work in customer service myself, and recognise quality service when I experience it.

Many thanks Sabina.

10 de julho de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hi Laura,

Thank you so much for your lovely feedback! 🥰🥰 We’re thrilled to hear that Sabina was able to help you so efficiently and keep everything straightforward for you. It’s wonderful to know that her support made the process smooth and stress-free.

Your kind words mean a great deal to us, and we truly appreciate your ongoing support of WUKA! 💛

Warm Regards
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

Replacement sent after royal mail lost my parcel

Royal mail lost my parcel. Prava responded my email timely and sent me another one which arrived on time before my holiday start. She saved the day! Happy about my purchase.

1 de agosto de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hello Joanne,

Thank you so much for your kind words! 🌸 We’re thrilled to hear that Prava was able to help and that your replacement arrived in time for your holiday. It’s wonderful to know you’re happy with your purchase! 💛

Warm Regards
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

Order description

The lady who helped me her name is Rezi was extremely helpful she took all the details of what I wanted and made sure the order was correct.
I received the package today and it was absolutely correct, I am delighted with it

22 de agosto de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hello Margaret,

Thank you so much for your lovely feedback! 😍We’re thrilled to hear that your order arrived correctly and that you’re delighted with it🥰. It was our pleasure assisting you! 💛

Warm Regards
The WUKA Team 🌸

Avaliado com 4 de um total de 5 estrelas

Inconsistent sizing but great customer service.

Lovely swimwear but I found the sizing varied between different colour swimsuits in the same size which was frustrating, especially as I was then only entitled to a refund for one of them. I however received excellent customer service and communication from Prava in helping me to resolve this.

13 de agosto de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hi Rebecca,

Thank you so much for sharing your feedback. 🌸 We’re sorry to hear that the sizing varied between the swimsuits — we completely understand how frustrating that must have been.

We’re glad to hear that Prava was able to assist you and provide excellent service in resolving the issue. Your kind words mean a lot to us, and we truly appreciate your support! 💛

Warm Regards
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Amazing customer service, I ordered the wrong size and followed the instructions on returns and exchanges. All completed very quickly and my exchange order in the post the following day. I did return using first class recorded delivery as advised. I will definitely be using this company again.

21 de agosto de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hello Laura,

Thank you so much for your kind words😍! We’re thrilled to hear that the exchange process was smooth and that your order is already on its way🥰🥰.

We truly appreciate your support and look forward to serving you again in the future😊.

Warm Regards
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service. It's my first time purchasing these, and Im looking forward to receiving them.

21 de agosto de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hello Rachel,

Thank you so much for your kind feedback! 😊 We’re delighted to hear you’re excited😍😍 about your first purchase, and we hope you enjoy your items when they arrive. ✨📦

Warm Regards
The WUKA Team 🌸

Avaliado com 5 de um total de 5 estrelas

These are great period pants

These are great period pants. My 11 year old started her periods last Christmas so I bought her some Wuka pants to try. She finds the Basics bikini range so comfortable that she now wears these every day of the month. The super heavy flow teen stretch are brilliant on her heaviest days. I’ve been so impressed that I’ve started buying various pants for myself. Unfortunately I’ve had to return 2 pairs so far this year - 1 was not the right fit/shape for me, and 1 was unraveling at the seam. BUT both times the customer service was exceptional (Sabina & Prava - thank you!). I highly recommend these pants & this company.

1 de agosto de 2025
Avaliação não solicitada
logotipo da WUKA

Resposta da WUKA

Hello Libby,

Thank you so much for your wonderful feedback! 🌸 We’re thrilled😍 to hear that both your daughter and you are enjoying the WUKA pants and finding them comfortable and reliable.

We’re also glad to hear that our team could assist you promptly with your returns🥰 — Sabina and Prava will be delighted to hear your kind words! Your recommendation means a lot to us, and we truly appreciate your support. 💛

Warm Regards
The WUKA Team 🌸

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